Results Oriented Skills Comments
Definition: Results Orientation is an attitude of focusing on achieving results. Facilitated by a combination of job skills and personal attributes, individuals must set and prioritize goals, plan actions while remaining flexible to change as the situation changes. Stays focused on the task, avoid distractions and overcoming obstacles. These individuals are highly motivated and prefer to take action.
Survey Questionnaires with Results Oriented Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

The statements below can be used in your self-assessment (self-feedback) or performance appraisal as examples to demonstrate your "results orientation". Having a results orientation means setting and prioritizing goals, planning actions and assignments, maintaining focus and being flexible to respond to obstacles. To work quickly, achieve results, and be highly motivated.
Setting GoalsSetting Goals is about defining the destination. It reflects a leader's ability to clarify what needs to be achieved, both personally and organizationally, and translate that vision into measurable milestones. This behavior emphasizes strategic alignment, ambition, and forward planning -- establishing clear objectives that guide effort and motivate performance. Setting Goals energizes teams with direction and purpose, helping individuals connect their contributions to broader aspirations and benchmarks.
- I aligned team objectives with broader organizational priorities to ensure strategic coherence.
- I strove to exceed performance benchmarks.
- I set objectives for the department.
- I clearly defined roles and expectations.
- I ensured transparency around goals, actions, and decision rationale.
- I broke down long-term goals into short-term milestones with clear timelines.
- I set the objectives for the team.
- I determined the objectives for the project.
- I set challenging goals to be achieved.
- I strove to achieve high volume of output.
- I identified what needed to be accomplished.
- I recognized the problem that needed to be solved.
- I set a common goals for the team.
- I set important goals for the department.
- I set challenging personal and organizational goals.
PrioritizationPrioritization is about making real-time decisions on what should come first based on urgency, impact, or time sensitivity. It often involves scanning competing demands and determining which tasks or objectives need immediate attention, then directing team efforts accordingly. This behavior demonstrates a results-oriented mindset by cutting through noise and focusing effort where it yields the highest return in the moment. It's especially valuable under pressure, when choices about task sequencing have immediate consequences for workflow efficiency or goal achievement.
- I directed the team in prioritizing daily work activities
- I quickly analyzed the situation to determine the most pressing needs.
- I prioritized goals to complete those in urgent need first.
- I determined the parts of the project that need completed first.
- I set priorities for tasks to be completed.
- I completed urgent tasks first.
- I concentrated efforts on the most urgent needs.
- I prioritized tasks based on impact and urgency to optimize resource allocation.
- I determined the proper order for completion of the tasks.
- I prioritized tasks to best achieve the results.
Planning
- I planned the best course of action to achieve the goal.
- I adjusted plans based on performance trends, stakeholder feedback, or changing conditions.
- I developed detailed action plans with measurable deliverables and deadlines.
- I determined the best approach to achieving the expected results.
- I anticipated potential obstacles and built contingency plans to maintain momentum.
- I determined what resources will be needed to achieve the objectives.
- I identified the steps needed to accomplish the results.
- I coordinated cross-functional efforts to ensure dependencies were addressed proactively.
- I translated plans into specific assignments for branch management team
- I translated plans into specific assignments for self and branch co-workers
Maintains FocusMaintaining Focus and sustaining momentum toward a destination. This demonstrates resilience, consistency, and the discipline to stay engaged with priorities -- even when challenged by distractions, setbacks, or shifting circumstances. This behavior ensures that individuals and teams keep their eyes on the outcome, adapt thoughtfully when needed, and stay productive across longer time horizons. If Setting Goals is the blueprint, Maintains Focus is the executional grit that keeps the project on track.
- I worked toward achievement of goals even when confronted with obstacles.
- I demonstrated the personal confidence to "stay the course," even when faced with difficulty
- I do not become distracted by non-issues or interruptions.
- I stayed focused on meeting the needs of customers.
- I stayed focused on solving problems and getting work done.
- I ensured the team understands the objective that needs to be completed.
- I maintained focus on end goals while adapting the path to get there.
- I focused on achieving important goals.
- I helped the team maintain focus on the goals.
- I focused sufficient time and attention on important, yet longer term, activities (e.g., planning each quarter's and year-end goals)
- I focused sufficient time and attention on important, yet longer term, activities (e.g., strategic planning for long-term results)
FlexibleFlexible behavior is adaptability in response to change, often before disruption turns into failure. It's proactive and situational: adjusting timelines, shifting resources, and modifying strategies to maintain momentum when circumstances evolve. Flexibility isn't necessarily born of crisis -- it's driven by agility, recognizing that real-world execution often requires recalibration to achieve optimal results. This trait excels in dynamic environments where responsiveness ensures continued alignment with goals, and where outdated plans are revised to enhance efficiency or capitalize on emerging priorities.
- I mades changes to the plans if it will result in increased output.
- I was flexible in adjusting priorities to meet the demands of changing situations.
- I excelled in dynamic environments.
- I adapted to new procedures to maintain production capacities.
- I streamlined procedures when legacy methods hindered progress.
- I adjusted timelines and deliverables in response to evolving stakeholder needs.
- I shifted resource allocations to capitalize on emerging priorities or constraints.
- I was flexible and changed the strategy to better achieve the objectives.
- I responded to changing events to maintain progress toward achieving results.
- I adapted to disruptions in the supply chain to maintain production levels.
Response to SetbacksResponse to Setbacks is resilience and perseverance when goals are obstructed. It activates after disruption, showcasing how individuals recover, reframe challenges, and push forward despite obstacles. The emphasis is on emotional durability and sustained effortâbouncing back from disappointment, extracting lessons, and maintaining commitment to outcomes even when conditions become difficult. Where flexibility adapts before friction becomes failure, response to setbacks mobilizes after friction has occurred, transforming adversity into innovation and growth.
- I shared lessons learned from failures and used them to guide future decisions.
- I persisted in seeking objectives despite obstacles or setbacks.
- I worked hard despite obstacles that impeded progress.
- I demonstrated persistence and focus even when facing repeated setbacks.
- I promoted a solution-focused mindset when problems arose.
- I overcame obstacles to continue working toward goals.
- I pursued performance benchmarks despite obstacles and setbacks.
- I reframed challenges as opportunities to innovate and improve performance.
- I learned from setbacks and integrated lessons into future planning.
- I modeled resilience by bouncing back quickly from disappointments.
- I removed bureaucratic barriers to streamline processes.
Monitors ProgressMonitors Progress is centered on tracking the journey toward results. It reflects a leader's focus on measuring, reviewing, and adjusting efforts to maintain forward momentum. This includes setting benchmarks, defining success metrics, and implementing feedback loops to ensure that work stays aligned with objectives -- even as conditions shift. The persuasive power here lies in visibility and adaptability: progress becomes tangible, and execution can be refined in real time to maintain performance.
- I measured progress toward the goal.
- I established feedback loops to monitor progress and adjusted plans dynamically.
- I tracked individual and team contributions against goals and communicated outcomes transparently.
- I established benchmarks to be met when working on projects.
- I kept track of progress toward the results.
- I quickly integrated feedback to refine execution plans without losing momentum.
- I defined success metrics and tracked progress against them consistently.
- I set benchmarks and milestones to measure progress toward the objectives.
- I reassessed KPIs and success metrics when external factors shifted the playing field.
- I conducted regular check-ins that focus on progress, roadblocks, and how to support growth.
- I created measures of performance to track progress.
Bias for ActionBias for Action is a proactive orientation toward initiating and accelerating work. Individuals who demonstrate this trait don't just complete assignments -- they take ownership, seek out additional opportunities, tackle urgent and complex tasks, and push forward across multiple fronts. Itâs often marked by versatility (handling cross-functional work), urgency (attending to critical items), and a willingness to take calculated risks to improve output. The emphasis here is on momentum, with influence stemming from initiative, responsiveness, and capacity to self-start -- even amid ambiguity.
- I gave extra effort to solve problems and get work done on time.
- I am willing to take on new assignments to help increase production.
- I identified and acts upon opportunities to increase quality of team output
- I spent majority of time working on "important and urgent" activities.
- I accomplished difficult tasks obtaining measurable results.
- I handled multiple tasks simultaneously (e.g., handling co-worker and customer issues, managing branch operations, and responding to DM requests)
- I took risks as needed to improve products and services.
- I worked with multiple departments and objectives effectively; leads special cross-functional projects successfully
Achieves ResultsAchieves Results focuses on consistent performance delivery. This trait highlights reliability in producing high-quality work, meeting both short- and long-term goals, and exceeding established benchmarks. It's less about the energetic launch and more about the disciplined finish -- ensuring assigned tasks are completed on time, often with precision and volume. The influence here is earned through dependability and outcomes that surpass expectations.
- I have a strong result orientation.
- I consistently met deadlines and followed through on commitments, even when tasked required extra effort.
- I am a high achiever.
- I promptly and efficiently completed assigned tasks.
- I achieved long and short-term goals.
- I produced a high volume of work.
- I am considered a high achiever.
- I exceeded performance requirements.
- I completed all required coursework.
- I completed work on time.
- I completed all assigned tasks.
- My completed work exceeds standards.
- I achieved high levels of performance.
- I achieved performance benchmarks.
Highly MotivatedBeing Highly Motivated is fundamentally about personal drive and ambition. It reflects an individual's inner determination to pursue goals, overcome obstacles, and push performance to higher levels -- even without external prompting. This behavior is action-oriented and achievement-centric, marked by an eagerness to take on stretch tasks, exceed expectations, and proactively learn from adversity. Influence stems from the personâs initiative and commitment to results, serving as a spark that others may follow -- but grounded in self-direction first.
- I inspired and motivates co-workers to be productive and energetic at work
- I was determined to complete tasks regardless of obstacles that occurred.
- I was motivated by a strong desire to exceed performance standards.
- I set ambitious goals and proactively sought ways to surpass them.
- I am highly motivated to complete tasks despite obstacles that may arise.
- I have a work ethic with a strong desire to obtain results.
- I sought out stretch assignments to challenge personal and team capabilities.
- I embraced setbacks and challenges as opportunities to learn.
- I tried to exceed current goals.
AttitudeAttitude emphasizes the emotional tone and social impact a person brings to the work environment. It's about projecting optimism, lifting morale, and creating a culture where energy, belief, and encouragement flow outward. While it may contribute to goal achievement, the focus is relational -- empowering others, reinforcing collective momentum, and keeping spirits high during stress or setbacks. Influence here stems from positivity and interpersonal resonance more than personal ambition.
- I celebrated team achievements to reinforce a culture of excellence.
- I channeled personal energy into motivating others toward shared goals.
- I recognized and rewarded employees who consistently took ownership of their work.
- I maintained optimism during high-pressure situations, helping others stayed grounded.
- I viewed obstacles as opportunities to improve myself.
- I reinforced a "can-do" attitude that helped overcome inertia or resistance.
- I built a supportive environment where enthusiasm and collaboration thrived.
- I inspired others by consistently demonstrating belief in the team's potential.
- I used encouraging language to uplift team morale during difficult phases.
- I had a positive attitude that encouraged others to continue supporting the production goals.
- I exhibited high energy and a positive attitude on the job with others
- I modeled high energy and a positive attitude on the job with co-workers and customers
AccountabilityAccountability emphasizes ownership and responsibility for outcomes. It's not just about whether progress is tracked -- it's about making sure individuals follow through and take responsibility for producing results. This behavior includes setting clear expectations, addressing underperformance, and modeling integrity through self-accountability. It creates a culture where commitments are honored, mistakes are addressed constructively, and trust is built through reliability and follow-through.
- I provided clear expectations for employees.
- I addressed underperformance promptly and constructively, focusing on solutions.
- I assigned responsibilities based on individual strengths and developmental goals.
- I created a culture where commitments were honored and excuses were challenged respectfully.
- I held others accountable for producing high quality work.
- I held myself and others accountable for achieving results.
- I took responsibility for outcomes rather than deflected blame when challenges arise.
- I modeled accountability by owning mistakes and demonstrating corrective action.
- I encouraged self-assessment and reflection to build personal responsibility for results.
- I empowered employees to make decisions while holding them responsible for outcomes.
- I held employees accountable for completing required work.
- I made sure employees understand the job requirements.
CommunicationCommunication within the Results Oriented dimension emphasizes how a leader uses clarity, context, and connection to drive action. Itâs about ensuring everyone understands the "why" behind goals. This fosters alignment, motivation, and shared commitment across teams. These leaders convey expectations, share knowledge, and surface ideas collaboratively to maximize productivity and innovation. Their impact stems from how effectively they link purpose to performance; shaping results through influence, transparency, and momentum-building language.
- I explained the "whys" behind organizational objectives
- I communicated expectations clearly and ensured alignment across roles.
- I shared knowledge and resources to accelerate team learning and productivity.
- I clarified the "why" behind expectations to foster intrinsic motivation and commitment.
- I encouraged open dialogue to surface new ideas and pivot strategies collaboratively.
- I consistently and effectively communicated departmental goals/objectives
- I explained the positive impact of maintaining a high energy level to drive performance
- I shared market-developed productivity and process improvements within the market and with the general manager.
- I communicated top performance to R&D to drive future results
Service OrientationA Service Orientation reflects a mindset of proactive support and responsiveness. It focuses on individual contributions to help others -- whether stepping in during peak workloads, anticipating customer needs, or offering assistance without being asked. The emphasis is on fostering high performance by reinforcing teamwork, maintaining morale, and ensuring smooth continuity of operations. This behavior is personally generous and tactically helpful, fueling outcomes through readiness to assist and uphold service excellence.
- I supported team members through transitions, maintaining morale and productivity.
- I help others when free-time is available.
- I followed up on service delivery to confirm expectations were met or exceeded.
- I anticipated customer needed and adjusted workflows to ensure satisfaction.
- I proactively identified when others needed assistance and offered help without being asked.
- I was always willing to help coworkers to keep productions levels high.
- I stepped in to cover responsibilities during peak workloads or staff shortages.
- I made sure customers are satisfied.
- I always looked for ways to help others.
SupervisionThis Supervision dimension highlights intentional leadership and accountability systems. It's about guiding performance through structure, coaching, and follow-through -- setting standards, providing feedback, allocating resources, and shaping workflows to produce results. This behavior is operationally strategic and culturally influential, driving productivity by aligning team capabilities and ensuring consistent execution. If Service Orientation supports progress through personal initiative, Supervision sustains it through managerial presence and purposeful oversight.
- I encouraged a high-energy, fun work environment and coaches others on how to do the same
- I demonstrated gratitude and recognition for team contributions.
- I followed up consistently on commitments and deadlines to ensure progress was sustained.
- I made sure employees had the resources they need to achieve their results.
- I encouraged employees to give 100% to achieving high results.
- I established clear performance standards and reinforced them through regular feedback.
- I built trust by consistently being available and responsive to team needs.
- I modified team roles or workflows to better align with changing business conditions.
- I recognized and reward behavior that produces top performance
AnalyticalAnalytical is a data-driven approach to achieving results. This behavior is grounded in objective analysis -- leveraging metrics, dashboards, audits, and performance reviews to guide decisions, pinpoint inefficiencies, and hold teams accountable. Leaders strong in this trait translate complexity into clarity and use evidence to sharpen planning, allocate resources, and track progress. Where Communication activates through narrative and context, Analytical activates through insight and precision -- shaping results by defining standards and uncovering patterns for improvement.
- I reviewed historical performance data to inform future planning decisions.
- I used dashboards or visual tools to communicate progress transparently.
- I used data and metrics to evaluate performance and guided accountability conversations.
- I incorporated new technologies or tools to enhance efficiency under pressure.
- I measured performance against goals and objectives.
- I requested specific action-oriented support from District core team, including HR/Training, Tech, Sales, etc.
- I implemented methods for conducting performance audits
- I requested specific, measurable results and continuous progress from Supervisors; holds them accountable for any missed targets