Questionnaire Items Measuring Flexibility
Definition: Flexibility is the ability to think a variety of thoughts, change the ways of doing things, solving unique problems, meeting the needs of a variety of people, managing unpredictable events/circumstances, and adapting to new environments or the needs of different situations. Flexibility also includes recovering quickly from setbacks and maintaining a high level of productivity despite obstacles. Flexibility includes being responsive to the needs of others, to accommodate others, and provide customized training to facilitate learning.
Risk Management is an important skill for a manager. Individuals must:
- Prioritization: Prioritize risks based on likelihood of occurrence and/or impact on the organization.
- Analysis: Conduct comprehensive risk analysis and prioritization, employing advanced tools and regular assessments to minimize adverse outcomes and inform strategic decisions.
- Awareness: Effectively identify, evaluate, and mitigate potential workplace risks while ensuring regulatory compliance and understanding financial implications.
- Consequences: Effectively assesses and manages risk levels by evaluating impacts on market, reputation, infrastructure, and finances, while identifying opportunities to leverage risks for strategic advantage.
- Action: Manage, mitigate, control, and/or embrace risk. These actions help to maintain a balanced and resilient approach to risk management.
Individuals with strong risk management skills identify, evaluate, and prioritize risks, and then develop strategies to handle them effectively. The aim is to reduce the likelihood and impact of risks through proactive measures, such as implementing safety protocols or diversifying investments. This focuses on monitoring and adjusting risk management strategies to ensure they remain effective over time, adapting to any new or evolving risks. Sometimes, taking calculated risks can lead to significant rewards. Embracing risk means recognizing potential opportunities and strategically leveraging them to the company's advantage.
Questionnaires Measuring Flexibility:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
360-Degree Feedback Questionnaire Items
The Flexibility competency in a 360-Degree Feedback assessment includes items measuring the ability to: being open minded to accepting different perspectives or viewpoints, to adapt and change processes if more efficient, to embrace uncertainty and unknowns, to be versatile and resilient.
Flexibility of Thought
- Willing to try new ideas.
- Open to the perspectives/viewpoints of others.
- Effective in incorporating new ideas.
- Is open to and values diverse perspectives.
- Balances multiple perspectives to find common ground and innovative solutions.
- Promotes flexibility in approaches by encouraging employees to think outside the box and experiment with new methods and ideas.
- Maintains an adaptive mindset crucial for navigating the dynamic challenges and opportunities that arise in business environments.
- Demonstrates flexibility in thoughts and actions.
- Adapts easily to incorporate various perspectives.
- Is flexible in considering different viewpoints.
- Keeps an 'open' mind and looks for new opportunities.
- Thinks outside the 'box'.
- Willing to change ideas or perceptions based on new information or contrary evidence which is presented.
Flexibility in Process
- Encourages others to adopt new procedures.
- Adapts quickly to new technologies that impact the production line.
- Is open to change and new ways of doing things.
- Able to integrate the latest tools and methods without causing disruption.
- Regularly assesses current methods, welcomes feedback, and is willing to implement changes to improve efficiency and effectiveness.
- Able to adapt processes in response to critical incidents that impact the workflow.
- Willing to deviate from rigid plans and consider a variety of methods, ensuring the most effective solution is applied.
- Is flexible in processing routine requests.
- Willing to implement new procedures for the department.
- Willing to learn new processes and systems.
Flexible Problem Solving
- Is able to change their approach to solving a problem based on new information.
- Is flexible in solving difficult problems.
- Solves problems using innovative solutions by keeping an open mind and considering the input from others.
- Responds to issues and problems with creative solutions and innovation.
- Willing to try new approaches to solving problems if the current solution isn't working.
- Considers other solutions provided by employees.
- Integrates new ideas and information into solutions and processes.
Flexibility with Others
- Implements changes as a result of having listened to employees
- Accommodates the needs of employees as best as possible when requests for time off are made.
- Builds a more engaged and cohesive team willing to pivot and support each other through transitions and changes.
- Encourages open communication and collaboration, allowing everyone to contribute their ideas and perspectives.
- Accommodates adaptable scheduling.
- Actively listens to others, considers their viewpoints, and incorporates these insights into the decision-making process.
- Accommodates the needs of employees when requests for time off are made.
- Fosters a culture where diverse perspectives are valued allowing the team to adapt more easily to changes and draw on a wider range of ideas and solutions.
- Permits flexible working and flex-time to accommodate employee needs to meet external obligations.
- Responds quickly to the needs of others.
Dealing with Uncertainty
- Embraces change, values feedback, and is willing to experiment with different methods to find the most effective solutions.
- Is flexible in their approach to dealing with unpredictable events.
- Able to deal with uncertain and unpredictable events.
- Faces the unknown head-on, turning challenges into opportunities for growth and innovation.
- Fosters a culture of agility, ensuring that the team can thrive amidst constant change and uncertainty.
- Is flexible to manage uncertain changes in technology.
- Embraces uncertainty with confidence and creativity to find solutions amidst chaos.
- Navigates ambiguity with ease, maintaining focus and productivity amidst uncertainty.
- Is flexible to manage uncertain changes in the financial landscape.
- Able to anticipate or adapt to uncertain or changing situations.
Versatile
- Effectively manages changes in financial resources.
- Encourages adaptability to utilize more efficient processes.
- Fosters an environment that prioritizes adaptability, ongoing enhancement, and creative thinking.
- Agile and versatile when dealing with issues.
- Is versatile and resilient.
- Fosters a culture of flexibility and agility.
- Able to adapt and tailor approaches based on the unique requirements of each scenario.
- Ability to cope with a variety of client needs.
- Adapts to different settings, tasks, and challenges with ease.
- Agile and versatile when responding to critical issues.
- Is able to perform new tasks and assignments.
Resilience
- Is able to recover from setbacks.
- Remains calm when dealing with multiple issues.
- Embraces issues as opportunities to learn and grow.
- Is resilient and proactive to help thrive in unpredictable environments.
- Flexible and resilient in addressing critical incidents.
- Is able to bounce back from obstacles.
- Learns from personal experiences and/or mistakes.
- Learns from personal experiences and/or mistakes and integrates experience to cope with new or untried events.
Changing Environment
- Able to adapt to new situations.
- Adapts to circumstances as needed.
- Acts decisively in frequently changing and uncertain environment.
- Works effectively during periods of change.
- Anticipates differences to the procedures that may be needed due to a changing operating environment.
- Quickly adapts to new circumstances, challenges, or opportunities as they arise.
- Can seamlessly transition between various environments and situations.
- Flexible in adjusting to the demands of the market place.
- Able to work in multiple environments as needed.
- Open to adapting thoughts, behaviors, and strategies in response to evolving situations and new information.
- Recognizes and quickly adapts to shifts in the environment, market, or industry.
- Possesses a high degree of flexibility to meet the challenges posed by unforeseen circumstances.
- Willing to change ideas or perceptions based on new information.
- Adapts to new technology and systems.
Productivity
- Scales up production capabilities in response to growing service demands.
- Flexible in effectively handling changes in production volumes.
- Performs more and varried processes on the production line.
- Delivers a variety of products that vary in type and volume.
- Able to increase output to meet increased demand.
- Expands productive capacity as demand for services increases.
- Able to maintain productivity and effectiveness no matter the context.
- Capable of delivering a diverse range of goods and services to meet various business requirements.
- Able to produce a wide range of products/services to meet demands.
- Able to produce goods and services across a wide spectrum of business needs.
Adapting Workflows
- Able to change or adjust processes to accommodate changes in equipment or supplies.
- Able to change the workflow as needed to facilitate changes in regulations or policies.
- Capable of adapting workflows to accommodate new regulations or policies.
- Adapts processes and procedures in response to changes in the work environment.
- Allows workflows to evolve with the employees' creativity.
- Adapts workflows according to changing needs.
- Able to change ways of working as needed.
- Able to make changes midstream into current tasks or projects.
- Adapts to new procedures.
Innovation
- Introduces new products or services.
- Creates innovative solutions to unforeseen problems.
- Experiments with new ideas to create innovative solutions to issues.
- Encourages a culture of experimentation and innovation.
- Demonstrates the ability to think outside the box and adjust as needed.
- Demonstrates adaptability in innovative thought processes.
- Innovates skills and modifies behaviors to remain flexible in addressing important issues.
Continuous Improvement
- Actively seeks out new knowledge, staying updated with industry trends, and is open to changing the workflow based on the situation.
- Incorporates new skills fluently.
- Seeks opportunities to improve processes and procedures to benefit the department.
- Focuses on continuous improvement strategies.
- Continuously learning and adapting new techniques to address evolving challenges.
- Supports a culture that values flexibility, continuous improvement and innovation.
- Supports a flexible culture that values continuous improvement and innovation.
Customized Training
- Is flexible in delivering training content to maximizes the benefits of training but also fosters an inclusive learning environment that can lead to greater team cohesion and productivity.
- Encourages flexibility in the onboarding process.
- Demonstrates the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement.
- Creates personalized training schedules, offering various learning formats (like virtual and in-person sessions), and provides tailored training resources.
- Values and adjusts training to meet diverse learning preferences.
- Fosters an inclusive learning environment where everyone feels supported, ultimately leading to stronger team cohesion and increased productivity.
- Ensures that each employee's unique learning style is accommodated, which maximizes the effectiveness of the training.
- Adapts the onboarding experience to meet the unique needs of each new employee.
- Adapts to different learning styles of employees as required to make sure employees receive the highest level of training.
- Adapts training delivery to enhance effectiveness and create an inclusive environment, boosting team cohesion and productivity.
Responsiveness
- Swiftly adapts to changes, anticipates challenges and takes preemptive actions.
- Handles external information requests efficiently without disrupting workflow.
- Responds positively to unanticipated changes in the work schedule.
- Responds to the various needs of other colleagues and departments.
- Is flexible in responding to customer needs.
- Remains agile and responsive to address changing needs in a dynamic environment.
- Responds effectively to changes in the market conditions.
- Exhibits exceptional adaptability in responding to unexpected challenges.
- Responds to changing availability of supplies and resources.
- Responds to changing governmental regulations.
- Changes behavior quickly based on the task or needs of the customer.
- Responds quickly to new opportunities or risks.
Accommodative
- Can handle changes without complaining.
- Is able to make accommodations needed for changes to the working conditions.
- Shows a readiness to adapt and optimize.
- Capable of adjusting to necessary modifications in the work environment.
- Can easily accommodate changes in personnel of the department.
Strategic
- Selects strategies according to the demands of the situation.
- Changes strategies based on new information.
- Willing to change strategies, operations, or processes in to meet new challenges or seize new opportunities.
- Adapts strategies to fit the specific needs of each situation.
- Embraces change and is willing to pivot strategies based on new information.
- Has the ability to pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
- Will pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
- Continually evaluates the direction and speed of the organization and makes appropriate mid-course adjustments
- Changes strategies as needed.
Working Style
- Able to make changes to their leadership style after receiving constructive feedback through the performance review.
- Changes their approach in response to new information.
- Adjusts working style to meet the demands of the situation.
- Adjusts working style to meet client needs.
- Adjusts managerial style to meet the needs of the department.
Goals
- Is open to alternative ways to accomplish goals
- Identifies new opportunities to achieve goals
- Allows for flexibility in setting realistic performance goals.
- Allows for flexibility in the agenda for the team meeting.
Organizational Flexibility
- Adapts to new organizational structures, policies, or procedures.
- Dedicated to evolving and enhancing business processes, which demonstrates flexibility.
- Responds to a changing organization.
- Successfully implemented the changes proposed in the re-organization.
- Re-organized the functions in the department.
Employee Opinion Survey Items
Employees that have a strong flexibility skills help the organization avoid critical events and recover quickly from setbacks.
Definition: Willing to change to adapt to new circumstances
Giving Feedback
Flexibility of Thought
- Coworkers are effective in incorporating new ideas.
- Our department is open to and values diverse perspectives.
- The supervisor balances multiple perspectives to find common ground and innovative solutions.
- The supervisor is flexible in considering different viewpoints.
- Employees are open to the perspectives/viewpoints of others.
- My manager is willing to try new ideas.
- Employees know how to think outside the 'box'.
- Our team adapts easily to incorporate various perspectives.
- The manager promotes flexibility in approaches encouraging employees to think outside the box and experiment with new methods and ideas.
- My manager demonstrates flexibility in thoughts and actions.
- The supervisor is willing to change ideas or perceptions based on new information or contrary evidence which is presented.
- My Supervisor is open to suggestions
Flexibility in Process
- My Department is able to adapt quickly to new processes and procedures
- Coworkers are willing to deviate from rigid plans and consider a variety of methods, ensuring the most effective solution is applied.
- The supervisor is open to change and new ways of doing things.
- I can adapt processes in response to critical incidents that impact the workflow.
- My manager encourages others to adopt new procedures.
- Our department is able to integrate the latest tools and methods without causing disruption.
- Colleagues are flexible in processing routine requests.
- Employees in our department adapt quickly to new technologies that impact the production line.
- My manager is willing to implement new procedures for the department.
- Employees in our department are willing to learn new processes and systems.
- Our team leader regularly assesses current methods, welcomes feedback, and is willing to implement changes to improve efficiency and effectiveness.
- My Department is able to adjust rapidly to a new way of operating
Flexible Problem Solving
- My manager solves problems using innovative solutions by keeping an open mind and considering the input from others.
- Coworkers are willing to try new approaches to solving problems if the current solution isn't working.
- Our company is flexible in solving difficult problems.
- Supervisors integrate new ideas and information into solutions and processes.
- My manager considers solutions provided by employees.
- Our department responds to issues and problems with creative solutions and innovation.
- Team leaders are able to change their approach to solving a problem based on new information.
Flexibility with Others
- Our manager permits flexible working and flex-time to accommodate employee needs to meet external obligations.
- Coworkers respond quickly to the needs of others.
- The team leader builds a more engaged and cohesive team willing to pivot and support each other through transitions and changes.
- My manager accommodates scheduling requests from employees.
- The team leader actively listens to others, considers their viewpoints, and incorporates these insights into the decision-making process.
- Our department fosters a culture where diverse perspectives are valued allowing the team to adapt more easily to changes and draw on a wider range of ideas and solutions.
- The supervisor accommodates the needs of employees when requests for time off are made.
- My manager accommodates the needs of employees as best as possible when requests for time off are made.
- The company is willing to implement changes as a result of having listened to employees.
- Our department encourages open communication and collaboration, allowing everyone to contribute their ideas and perspectives.
Dealing with Uncertainty
- Our team is flexible in their approach to dealing with unpredictable events.
- This company fosters a culture of agility, ensuring that the team can thrive amidst constant change and uncertainty.
- Coworkers embrace change, value feedback, and are willing to experiment with different methods to find the most effective solutions.
- My manager is able to anticipate or adapt to uncertain or changing situations.
- I feel comfortable to deal with uncertain and unpredictable events.
- Our department faces the unknown head-on, turning challenges into opportunities for growth and innovation.
- My manager embraces uncertainty with confidence and creativity to find solutions amidst chaos.
- The Company accepts and is open to change and ambiguity
Versatile
- The hiring procedures are flexible to handle unique situations and needs
- My department fosters an environment that prioritizes adaptability, ongoing enhancement, and creative thinking.
- Coworkers have the ability to cope with a variety of client needs.
- Team members adapt to different settings, tasks, and challenges with ease.
- Senior leadership encourages adaptability to utilize more efficient processes.
- The supervisor is agile and versatile when responding to critical issues.
- Our department is able to adapt and tailor approaches based on the unique requirements of each scenario.
- I am able to perform new tasks and assignments.
- My manager is agile and versatile when dealing with issues.
- Our company fosters a culture of flexibility and agility.
- I feel my manager is versatile and resilient.
- Senior accounting leadership effectively manages changes in financial resources.
Resilience
- My Department can recover quickly from setbacks
- Coworkers learns from personal experiences and/or mistakes and integrate experience to cope with new or untried events.
- Our team learns from personal experiences and/or mistakes.
- My manager embraces issues as opportunities to learn and grow.
- The supervisor is able to quickly recover from setbacks.
- Our team is flexible and resilient in addressing critical incidents.
- Coworkers are resilient and proactive to help thrive in unpredictable environments.
- My manager is able to remain calm when dealing with multiple issues.
- Our department is able to bounce back from obstacles.
- My Co-Workers are able to recover quickly from setbacks
Receiving Feedback
Changing Environment
- Our department is easily able to adapt to new situations.
- My manager is willing to change ideas or perceptions based on new information.
- My manager acts decisively in frequently changing and uncertain environment.
- Senior leadership is flexible in adjusting to the demands of the market place.
- My manager works effectively during periods of change.
- The supervisor is open to adapting thoughts, behaviors, and strategies in response to evolving situations and new information.
- My manager anticipates differences to the procedures that may be needed due to a changing operating environment.
- Coworkers are able to adapts to new technology and systems.
- My manager quickly adapts to new circumstances, challenges, or opportunities as they arise.
- My coworkers possess a high degree of flexibility to meet the challenges posed by unforeseen circumstances.
- Our department successfully adapts to changing circumstances.
- The supervisor is able to work in multiple environments as needed.
- The company recognizes and quickly adapts to shifts in the environment, market, or industry.
- The team leader can seamlessly transition between various environments and situations.
- The Leadership is willing to change to adapt to new circumstances
- My supervisor is willing to change to adapt to new circumstances
Productivity
- Our department is able to maintain productivity and effectiveness no matter the context.
- The production line employees are able to increase output to meet increased demand.
- My coworkers are able to produce a wide range of products/services to meet demands.
- The project team is flexible in effectively handling changes in production volumes.
- Our department delivers a variety of products that vary in type and volume.
- The team is able to expand productive capacity as demand for services increases.
- The supervisor scales up production capabilities in response to growing service demands.
- Our department can produce goods and services across a wide spectrum of business needs.
- Coworkers on my team perform more and varried processes on the production line.
Adapting Workflows
- The project lead adapts processes and procedures in response to changes in the work environment.
- The supervisor is capable of adapting workflows to accommodate new regulations or policies.
- Our team is able to make changes midstream into current tasks or projects.
- Coworkers adapt to new procedures.
- The supervisor is able to change or adjust processes to accommodate changes in equipment or supplies.
- The project team is able to change the workflow as needed to facilitate changes in regulations or policies.
- My manager allows workflows to evolve with the employees' creativity.
- My manager adapts workflows according to changing needs.
- Coworkers are able to change ways of working as needed.
Innovation
- The project team experiments with new ideas to create innovative solutions to issues.
- Our department encourages a culture of experimentation and innovation.
- Our department creates innovative solutions to unforeseen problems.
- My colleagues innovate skills and modify behaviors to remain flexible in addressing important issues.
- I am permitted to introduce new products or services.
- My manager demonstrates adaptability in innovative thought processes.
- Coworkers demonstrate the ability to think outside the box and adjust as needed.
Continuous Improvement
- In our department, we seeks opportunities to improve processes and procedures to benefit the company overall.
- Our department supports a culture that values flexibility, continuous improvement and innovation.
- Employees here are focused on continuous improvement.
- My manager actively seeks out new knowledge, staying updated with industry trends, and is open to changing the workflow based on the situation.
- The supervisor helps the team to incorporate new skills fluently.
- The department leadership is continuously learning and adapting new techniques to address evolving challenges.
- The company supports a flexible culture that values continuous improvement and innovation.
Customized Training
- The supervisor adapts to different learning styles of employees as required to make sure employees receive the highest level of training.
- The HR Department encourages flexibility in the onboarding process.
- My manager values and adjusts training to meet diverse learning preferences.
- The training coordinator creates personalized training schedules, offering various learning formats (like virtual and in-person sessions), and provides tailored training resources.
- The HR Department adapts training delivery to enhance effectiveness and create an inclusive environment, boosting team cohesion and productivity.
- The training department demonstrates the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement.
- Our department is flexible in delivering training content to maximizes the benefits of training but also fosters an inclusive learning environment that can lead to greater team cohesion and productivity.
- Our department adapts the onboarding experience to meet the unique needs of each new employee.
- The manager ensures that each employee's unique learning style is accommodated, which maximizes the effectiveness of the training.
- Our department fosters an inclusive learning environment where everyone feels supported, ultimately leading to stronger team cohesion and increased productivity.
Responsiveness
- I think my manager exhibits exceptional adaptability in responding to unexpected challenges.
- The company responds effectively to changes in the market conditions.
- Our department swiftly adapts to changes, anticipates challenges and takes preemptive actions.
- My coworkers are able to change processes quickly based on the task or needs of the customer.
- The company responds effectively to changing governmental regulations.
- My manager responds quickly to new opportunities or risks.
- Our department responds positively to unanticipated changes in the work schedule.
- I can handle external information requests efficiently without disrupting workflow.
- Coworkers are flexible in responding to customer needs.
- The project leader responds effectively to changing availability of supplies and resources.
- Our team responds to the various needs of other colleagues and departments.
- Our department remains agile and responsive to address changing needs in a dynamic environment.
Accommodative
- My manager shows a readiness to adapt and optimize.
- Our department leader can easily accommodate changes in personnel of the department.
- The supervisor is able to make accommodations needed for changes to the working conditions.
- My coworkers are capable of adjusting to necessary modifications in the work environment.
- Coworkers can handle changes without complaining.
Strategic
- The Leadership is flexible and learns rapidly about changing markets
- The supervisor has the ability to pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
- The project lead embraces change and is willing to pivot strategies based on new information.
- Our department changes strategies based on new information.
- The manager selects strategies according to the demands of the situation.
- Senior leadership changes strategies as needed.
- My manager will pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
- Senior leadership continually evaluates the direction and speed of the organization and makes appropriate mid-course adjustments
- My manager adapts strategies to fit the specific needs of each situation.
- Our department is willing to change strategies, operations, or processes in to meet new challenges or seize new opportunities.
Working Style
- The supervisor changes their approach in response to new information.
- Client representatives will adjust their working style to meet client needs.
- The project leader adjusts working style to meet the demands of the situation.
- My manager adjusts managerial style to meet the needs of the department.
- My manager is able to make changes to their leadership style after receiving constructive feedback through the performance review.
Goals
- The Leadership is willing to change to meet new objectives
- The team leader allows for flexibility in the agenda for the team meeting.
- My manager allows for flexibility in setting realistic performance goals.
- My manager is open to alternative ways to accomplish goals
- The team leader identifies new opportunities to achieve goals
Managing the Process
Organizational Flexibility
- I would be willing to work in a different location if needed
- I am willing to try new jobs within the Company
- Employees are willing to move to other positions within the Company
- I feel senior leadership responds to a changing organization.
- The manager has re-organized the functions in the department.
- Coworkers are able to adapts to new organizational structures, policies, or procedures.
- The HR Department has successfully implemented the changes proposed in the re-organization.
- I feel the manager is dedicated to evolving and enhancing business processes, which demonstrates flexibility.
Self-Assessment Items
Giving Feedback
Flexibility of Thought
- You are willing to try new ideas.
- You are open to the perspectives/viewpoints of others.
- You are effective in incorporating new ideas.
- You adapt easily to incorporate various perspectives.
- I am flexible in considering different viewpoints.
- You are open to and values diverse perspectives.
- You demonstrate flexibility in thoughts and actions.
- I maintain an adaptive mindset crucial for navigating the dynamic challenges and opportunities that arise in business environments.
- I balance multiple perspectives to find common ground and innovative solutions.
- I promote flexibility in approaches by encouraging employees to think outside the box and experiment with new methods and ideas.
- You think outside the 'box'.
- You keep an 'open' mind and looks for new opportunities.
- You are willing to change ideas or perceptions based on new information or contrary evidence which is presented.
Flexibility in Process
- You encourage others to adopt new procedures.
- You adapt quickly to new technologies that impact the production line.
- I am able to integrate the latest tools and methods without causing disruption.
- I regularly assess current methods, welcomes feedback, and is willing to implement changes to improve efficiency and effectiveness.
- I am flexible in processing routine requests.
- You are able to adapt processes in response to critical incidents that impact the workflow.
- You are willing to deviate from rigid plans and consider a variety of methods, ensuring the most effective solution is applied.
- You are open to change and new ways of doing things.
- You are willing to learn new processes and systems.
- You are willing to implement new procedures for the department.
Flexible Problem Solving
- You are able to change your approach to solving a problem based on new information.
- I am flexible in solving difficult problems.
- You are willing to try new approaches to solving problems if the current solution isn't working.
- You consider other solutions provided by employees.
- You solve problems using innovative solutions by keeping an open mind and considering the input from others.
- You respond to issues and problems with creative solutions and innovation.
- You integrate new ideas and information into solutions and processes.
Flexibility with Others
- You implement changes as a result of having listened to employees
- I accommodate the needs of employees when requests for time off are made.
- You foster a culture where diverse perspectives are valued allowing the team to adapt more easily to changes and draw on a wider range of ideas and solutions.
- You actively listen to others, consider their viewpoints, and incorporate these insights into the decision-making process.
- I encourage open communication and collaboration, allowing everyone to contribute their ideas and perspectives.
- I build a more engaged and cohesive team willing to pivot and support each other through transitions and changes.
- You accommodate the needs of employees as best as possible when requests for time off are made.
- You accommodate adaptable scheduling.
- I permit flexible working and flex-time to accommodate employee needs to meet external obligations.
- You respond quickly to the needs of others.
Dealing with Uncertainty
- You are able to deal with uncertain and unpredictable events.
- I embrace change, values feedback, and is willing to experiment with different methods to find the most effective solutions.
- I embrace uncertainty with confidence and creativity to find solutions amidst chaos.
- You face the unknown head-on, turning challenges into opportunities for growth and innovation.
- I am flexible to manage uncertain changes in technology.
- I am flexible in my approach to dealing with unpredictable events.
- You are flexible to manage uncertain changes in the financial landscape.
- You foster a culture of agility, ensuring that the team can thrive amidst constant change and uncertainty.
- You navigate ambiguity with ease, maintaining focus and productivity amidst uncertainty.
- You are able to anticipate or adapt to uncertain or changing situations.
Versatile
- I adapt to different settings, tasks, and challenges with ease.
- You foster an environment that prioritizes adaptability, ongoing enhancement, and creative thinking.
- I am able to adapt and tailor approaches based on the unique requirements of each scenario.
- I effectively manage changes in financial resources.
- I am versatile and resilient.
- I foster a culture of flexibility and agility.
- I am agile and versatile when responding to critical issues.
- You are able to cope with a variety of client needs.
- You are agile and versatile when dealing with issues.
- You encourage adaptability to utilize more efficient processes.
- You are able to perform new tasks and assignments.
Resilience
- You remain calm when dealing with multiple issues.
- I am flexible and resilient in addressing critical incidents.
- You are able to recover from setbacks.
- You are able to bounce back from obstacles.
- I am resilient and proactive to help thrive in unpredictable environments.
- I embrace issues as opportunities to learn and grow.
- You learn from personal experiences and/or mistakes.
- You learn from personal experiences and/or mistakes and integrates experience to cope with new or untried events.
Changing Environment
- You adapt to circumstances as needed.
- You are able to adapt to new situations.
- You work effectively during periods of change.
- You act decisively in frequently changing and uncertain environment.
- I anticipate differences to the procedures that may be needed due to a changing operating environment.
- You can seamlessly transition between various environments and situations.
- I am able to work in multiple environments as needed.
- You are open to adapting thoughts, behaviors, and strategies in response to evolving situations and new information.
- I am willing to change ideas or perceptions based on new information.
- You are flexible in adjusting to the demands of the market place.
- I possess a high degree of flexibility to meet the challenges posed by unforeseen circumstances.
- You quickly adapt to new circumstances, challenges, or opportunities as they arise.
- You recognize and quickly adapt to shifts in the environment, market, or industry.
- You adapt to new technology and systems.
Receiving Feedback
Productivity
- You scale up production capabilities in response to growing service demands.
- I am able to increase output to meet increased demand.
- I am able to produce goods and services across a wide spectrum of business needs.
- You deliver a variety of products that vary in type and volume.
- You perform more and varried processes on the production line.
- You are able to maintain productivity and effectiveness no matter the context.
- You are capable of delivering a diverse range of goods and services to meet various business requirements.
- You are able to produce a wide range of products/services to meet demands.
- I expand productive capacity as demand for services increases.
- I am flexible in effectively handling changes in production volumes.
Adapting Workflows
- I am able to change the workflow as needed to facilitate changes in regulations or policies.
- I allow workflows to evolve with the employees' creativity.
- I adapt processes and procedures in response to changes in the work environment.
- You adapt workflows according to changing needs.
- You are capable of adapting workflows to accommodate new regulations or policies.
- I am able to change or adjust processes to accommodate changes in equipment or supplies.
- You adapt to new procedures.
- You are able to change ways of working as needed.
- You are able to make changes midstream into current tasks or projects.
Innovation
- You demonstrate the ability to think outside the box and adjust as needed.
- You experiment with new ideas to create innovative solutions to issues.
- I introduce new products or services.
- I demonstrate adaptability in innovative thought processes.
- I innovate skills and modify behaviors to remain flexible in addressing important issues.
- I encourage a culture of experimentation and innovation.
- You create innovative solutions to unforeseen problems.
Continuous Improvement
- You incorporate new skills fluently.
- You support a flexible culture that values continuous improvement and innovation.
- I continuously learn and adapt new techniques to address evolving challenges.
- I seek opportunities to improve processes and procedures to benefit the department.
- I support a culture that values flexibility, continuous improvement and innovation.
- You actively seek out new knowledge, staying updated with industry trends, and are open to changing the workflow based on the situation.
- I focus on continuous improvement strategies.
Customized Training
- You encourage flexibility in the onboarding process.
- I adapt training delivery to enhance effectiveness and create an inclusive environment, boosting team cohesion and productivity.
- You are flexible in delivering training content to maximize the benefits of training but also foster an inclusive learning environment that can lead to greater team cohesion and productivity.
- I ensure that each employee's unique learning style is accommodated, which maximizes the effectiveness of the training.
- You adapt to different learning styles of employees as required to make sure employees receive the highest level of training.
- I adapt the onboarding experience to meet the unique needs of each new employee.
- You value and adjust training to meet diverse learning preferences.
- I foster an inclusive learning environment where everyone feels supported, ultimately leading to stronger team cohesion and increased productivity.
- I demonstrate the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement.
- You create personalized training schedules, offer various learning formats (like virtual and in-person sessions), and provide tailored training resources.
Responsiveness
- I am flexible in responding to customer needs.
- You handle external information requests efficiently without disrupting workflow.
- I exhibit exceptional adaptability in responding to unexpected challenges.
- You swiftly adapt to changes, anticipate challenges and take preemptive actions.
- I remain agile and responsive to address changing needs in a dynamic environment.
- I respond to changing governmental regulations.
- I respond positively to unanticipated changes in the work schedule.
- You respond to the various needs of other colleagues and departments.
- You respond effectively to changes in the market conditions.
- You respond to changing availability of supplies and resources.
- You change behavior quickly based on the task or needs of the customer.
- You respond quickly to new opportunities or risks.
Accommodative
- You can handle changes without complaining.
- I am able to make accommodations needed for changes to the working conditions.
- You are capable of adjusting to necessary modifications in the work environment.
- I can easily accommodate changes in personnel of the department.
- You show a readiness to adapt and optimize.
Strategic
- You embrace change and is willing to pivot strategies based on new information.
- You have the ability to pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
- You are willing to change strategies, operations, or processes in to meet new challenges or seize new opportunities.
- I change strategies based on new information.
- I adapt strategies to fit the specific needs of each situation.
- You select strategies according to the demands of the situation.
- I pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
- You continually evaluate the direction and speed of the organization and makes appropriate mid-course adjustments
- You change strategies as needed.
Working Style
- I am able to make changes to my leadership style after receiving constructive feedback through the performance review.
- You adjust working style to meet the demands of the situation.
- You change your approach in response to new information.
- You adjust managerial style to meet the needs of the department.
- You adjust working style to meet client needs.
Goals
- You identify new opportunities to achieve goals
- You are open to alternative ways to accomplish goals
- You allow for flexibility in the agenda for the team meeting.
- I allow for flexibility in setting realistic performance goals.
Organizational Flexibility
- You adapt to new organizational structures, policies, or procedures.
- You are dedicated to evolving and enhancing business processes, which demonstrates flexibility.
- You respond to a changing organization.
- You re-organized the functions in the department.
- You successfully implemented the changes proposed in the re-organization.
Job Interview Questions
These questions will help you pinpoint candidates with strong flexibility skills - individuals who can adapt and change as needed.
Giving Feedback
Flexibility of Thought
- Are you flexible in considering different viewpoints? Explain.
- How would you promote flexibility in approaches encouraging employees to think outside the box and experiment with new methods and ideas?
- How do you ensure employees are open to the perspectives/viewpoints of others?
- Give examples of when you were willing to try new ideas.
- How would you balance multiple perspectives to find common ground and innovative solutions?
- How would you encourage your department to be open to and value diverse perspectives?
- Give examples of when you demonstrated flexibility in thoughts and actions.
- Give examples of when you had to adapt your thinking to incorporate various perspectives.
- Explain how you are effective in incorporating new ideas.
- Describe how you would encourage employees to think outside the 'box'.
Flexibility in Process
- Are you willing to implement new procedures for the department? Explain.
- Explain how you are open to change and new ways of doing things.
- Was you department is able to integrate the latest tools and methods without causing disruption?
- Do you regularly assess current methods, welcome feedback, and are willing to implement changes to improve efficiency and effectiveness?
- Are employees in your department are willing to learn new processes and systems?
- Explain how you are willing to deviate from rigid plans and consider a variety of methods, ensuring the most effective solution is applied.
- When have you had to adapt processes in response to critical incidents that impact the workflow?
- Do employees in your department adapt quickly to new technologies that impact the production line?
- Do you encourage others to adopt new procedures? Give examples?
- Do you feel comfortable making procedural changes affecting your department?
Flexible Problem Solving
- Give examples of when you solved problems using innovative solutions by keeping an open mind and considering the input from others.
- Have you integrated new ideas and information into solutions and processes?
- Does your department responds to issues and problems with creative solutions and innovation?
- Have you considered solutions provided by employees?
- How flexible are you in your approach to solving difficult problems?
- How do you encourage coworkers to try new approaches to solving problems if the current solution isn't working?
- Describe a situation in which you team leaders were able to change their approach to solving a problem based on new information.
Flexibility with Others
- Give examples of when you had to accommodates various needs of employees when requests for time off are made.
- How would you encourage open communication and collaboration, allowing everyone to contribute their ideas and perspectives?
- Give an example of when you were willing to implement changes as a result of having listened to employees.
- Have you had to accommodate scheduling requests from employees?
- Explain how you would build a more engaged and cohesive team willing to pivot and support each other through transitions and changes.
- Do you permit flexible working and flex-time to accommodate employee needs to meet external obligations?
- How do you accommodate the needs of employees as best as possible when requests for time off are made?
- How would you foster a culture where diverse perspectives are valued allowing the team to adapt more easily to changes and draw on a wider range of ideas and solutions?
- Engaging employees in the decision-making process can result in higher levels of satisfaction. How do you actively listen to others, consider their viewpoints, and incorporate these insights into the decision-making process?
Dealing with Uncertainty
- How would you anticipate or adapt to uncertain or changing situations?
- How do you deal with uncertainty? Do you embrace uncertainty with confidence and creativity to find solutions amidst chaos?
- Dealing with unpredictable events requires flexibility. Describe your flexibility in your approach to dealing with unpredictable events.
- How do you foster a culture of agility, ensuring that the team can thrive amidst constant change and uncertainty?
- Give examples of when you faced the unknown head-on, turning challenges into opportunities for growth and innovation.
- Do you feel comfortable enough to deal with uncertain and unpredictable events?
- How would you embrace change, value feedback, and are willing to experiment with different methods to find the most effective solutions?
- How would you handle a decision for which no procedure existed?
- How do you deal with surprises?
New Job
- Can you start in this new profession?
- What can you do to help adjust to a new job?
- What adjustments do you expect to make in this job since it is so different from your (previous/current) employment?
- If you could change something about this position, what would it be?
- Would you be happy in an entry-level job?
- Describe how your job changed.
- What changes would you make in your current job?
- What job responsibilities would you like to avoid on a new job?
- After being with the same employer for so long, do you think that it might be difficult to start at a new job?
- What do you do when starting a new job?
Versatile
- Are you agile and versatile when dealing with issues?
- How do you effectively manage changes in financial resources?
- How would you adapt and tailor approaches based on the unique requirements of each scenario?
- Describe how you are versatile and resilient.
- Are you able to adapt to different settings, tasks, and challenges with ease?
- Give examples of your ability to cope with a variety of client needs.
- Give examples of when you were agile and versatile when responding to critical issues.
- How do you encourage adaptability to utilize more efficient processes?
- How do you create an environment that prioritizes adaptability, ongoing enhancement, and creative thinking?
- Explain how you would foster a culture of flexibility and agility.
Resilience
- Give an example of when you embraced issues as opportunities to learn and grow.
- Resilience is and important quality in a manager. Describe a situation when you bounced back from an obstacle.
- Are you able to quickly recover from setbacks? Explain.
- Are you flexible and resilient when addressing critical incidents? Explain.
- Give an example of when you learned from personal experiences and/or mistakes and integrate experience to cope with new or untried events.
- Would others say that you remain calm when dealing with multiple issues?
- Describe past events in which you learned from personal experiences and/or mistakes.
- How have you responded to your greatest disappointments?
Receiving Feedback
Changing Environment
- Can you act decisively in frequently changing and uncertain environment?
- How do you successfully adapts to changing circumstances?
- Give an example of how you recognized and quickly adapted to shifts in the environment, market, or industry.
- Describe how you able to adapt to new technology and systems.
- How do you work effectively during periods of change?
- Can you seamlessly transition between various environments and situations?
- Give an example of when you had to anticipate differences to the procedures that were needed due to a changing operating environment.
- Describe an instance in which you were willing to change ideas or perceptions based on new information.
- Give an example from your previous position in which you were open to adapting thoughts, behaviors, and strategies in response to evolving situations and new information.
- Describe how you would be flexible in adjusting to the demands of the market place.
- How do you quickly adapt to new circumstances, challenges, or opportunities as they arise?
- Are you easily able to adapt to new situations?
Working Conditions
- Do you have a problem with non-routine tasks?
- How would you change your current working conditions?
- Do you like routine work?
- How have you handled difficult changes in your working situation in the past?
Productivity
- Are you able to produce a wide range of products/services to meet demands?
- Have you ever had to expand productive capacity as demand for services increased?
- How are you able to maintain productivity and effectiveness no matter the context?
- Describe how you produced goods and services across a wide spectrum of business needs.
- Are you able to increase output to meet increased demand? Give an example?
- How would you deliver a variety of products that vary in type and volume?
- Have you had to perform more and varied processes on the production line?
- How would you scale up production capabilities in response to growing service demands?
- Explain how you would be flexible in effectively handling changes in production volumes.
- What would you do to meet a deadline of a project?
Adapting Workflows
- Are you able to change or adjust processes to accommodate changes in equipment or supplies?
- Explain how you are able to change ways of working as needed.
- Explain how you would allow workflows to evolve with the employees' creativity.
- What steps do you take to adapt to new procedures?
- In your previous position, did you adapt processes and procedures in response to changes in the work environment? Explain.
- How would you adapt workflows according to changing needs?
- Are you able to make changes midstream into current tasks or projects? Explain.
- Describe how you would be able to change the workflow as needed to facilitate changes in regulations or policies.
- Are you capable of adapting workflows to accommodate new regulations or policies? Explain.
Balancing Competing Needs
- Are you able to work in multiple environments as needed?
- Describe situations in which you had a variety of projects simultaneously.
- What happens when two priorities compete for your time?
Innovation
- Have you experimented with new ideas to create innovative solutions to issues?
- How do you demonstrate adaptability in innovative thought processes?
- How do you encourage a culture of experimentation and innovation in your department?
- Give an example of how you demonstrated the ability to think outside the box and adjust as needed.
- Innovation is important. How would you create innovative solutions to unforeseen problems?
- Describe when you had to innovate skills or modify behaviors to remain flexible in addressing important issues.
- How do you encourage your employees to introduce new products or services?
Continuous Improvement
- Do you support a culture that values flexibility, continuous improvement and innovation?
- Are you continuously learning and adapting new techniques to address evolving challenges?
- Do you actively seek out new knowledge, stay updated with industry trends, and are open to changing the workflow based on the situation? Explain.
- How do you help the team to incorporate new skills fluently?
- How would you seek opportunities to improve processes and procedures to benefit the company overall?
- Are you focused on continuous improvement?
- Explain how you support a flexible culture that values continuous improvement and innovation.
Customized Training
- How did you demonstrate the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement?
- How do you encourage flexibility in the onboarding process?
- Do you value and adjust training to meet diverse learning preferences?
- How would you ensure that each employee's unique learning style is accommodated, which maximizes the effectiveness of the training?
- How would you adapt to different learning styles of employees as required to make sure employees receive the highest level of training?
- Explain how you would adapt training delivery to enhance effectiveness and create an inclusive environment, boosting team cohesion and productivity.
- Did you create an inclusive learning environment where everyone felt supported, ultimately leading to stronger team cohesion and increased productivity?
- Give examples of how you created personalized training schedules, offered various learning formats (like virtual and in-person sessions), and provided tailored training resources.
- How would you adapt the onboarding experience to meet the unique needs of each new employee?
Training
- Explain how you would be flexible in delivering training content to maximize the benefits of training but also foster an inclusive learning environment that can lead to greater team cohesion and productivity.
- What will you do to compensate for your deficiencies?
- What will you do to correct weaknesses?
Responsiveness
- How do you respond to the various needs of other colleagues and departments?
- How did you respond to the recent changes in governmental regulations?
- Explain how you remain agile and responsive to address changing needs in a dynamic environment.
- Do you exhibit exceptional adaptability in responding to unexpected challenges? Explain.
- Give examples of when you responded quickly to new opportunities or risks.
- Would your coworkers say that you respond effectively to changing availability of supplies and resources?
- Are you flexible in responding to customer needs? Explain.
- How can you handle external information requests efficiently without disrupting workflow?
- Are you able to change processes quickly based on the task or needs of the customer?
- Sometimes changes in the work schedule can be disruptive. How can you encourage employees to respond positively to unanticipated changes in the work schedule?
- Describe how you would respond effectively to changes in the market conditions.
Encountering Changes
- How do you handle change?
- What would you change about your current job or position?
- If you could change something in the course of your life, what would you change?
- What major problem have you encountered? How did you resolve it?
- What will be the most difficult aspect of making the transition from college to your career? Why?
- What is the most difficult change you've faced in your career?
- Describe the changes that took place at your (previous/current) employer.
- What major problem have you encountered and how did you handle it?
- What is the most difficult change you've encountered in your career?
- Describe the most difficult problem on your last job, and tell me how you overcame it.
- What problems do you have tolerating people different from you?
- How do you cope with change?
- What major problem have you encountered and how did you deal with it?
Accommodative
- Explain how you would make accommodations needed for changes to the working conditions.
- How can you easily accommodate changes in personnel of the department?
- How would you create an environment where employees are capable of adjusting as necessary to modifications in the work environment?
- Describe how you would encourage employees to shows a readiness to adapt and optimize.
- How do you encourage employees to handle changes without complaining?
Scheduling
- Do you have a problem with irregular hours?
- Can you work irregular hours?
Strategic
- Give an example of when you changed strategies based on new information.
- How do you change strategies as needed?
- How would you select strategies according to the demands of the situation?
- How would you adapt strategies to fit the specific needs of each situation?
- Explain how you will pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
- Describe how you embrace change and are willing to pivot strategies based on new information.
- In your previous position, did you have the ability to pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities?
- In your last job, did you change strategies, operations, or processes in to meet new challenges or seize new opportunities?
Working Style
- How would you adjust managerial style to meet the needs of the department?
- Give an example of when you changed your approach in response to new information.
- Did you make changes to your leadership style after receiving constructive feedback through the performance review?
- Dod you adjust your working style to meet client needs.
- Can you adjust working style to meet the demands of the situation? Explain.
Goals
- Did you identify new opportunities to achieve goals? Explain.
- Are you open to alternative ways to accomplish goals?
- How do you allow for flexibility in setting realistic performance goals?
- How do you allow for flexibility in the agenda for the team meeting?
Managing the Process
Organizational Flexibility
- How did you respond to a changing organization?
- Have you re-organized the functions in the department?
- How can you encourage employees to be more flexible to adapt to new organizational structures, policies, or procedures?
- Describe how you successfully implemented the changes proposed in the re-organization.
- What are your opinions on the challenges facing our company?
- Describe the biggest change you've brought to your present company?
- Have you been through a re-organization?
- Would you prefer a large or a small company? Why?
- What changes do you see this industry making in order to stay competitive?
- Has your job changed as a result of re-organization? Please explain.
- This is a much larger company than you've ever worked at. How do you feel about that?
- This is a much smaller company than you've ever worked at. How do you feel about that?
Career/Job Security
- Do you view job security as of prime importance?
- Would you consider a career change?
- Do you think you've been with one company for too long?
- Can you forget your education and start from scratch?
- How important is job security to you?