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Competency ModelQuestionnaire Items Measuring Achievement
Accountability skills are crucial for productivity and achieving goals. The main components of Accountability skills include:
- Actions have Consequences: Understanding that accountability means accepting the consequences for actions and performance.
- Individuals are Accountable: Individuals (employees) are accountable for their performance.
- Responsible for Results: Individuals need to take responsibility for their results.
- Problem Solving: Taking ownership of problems to find the best solutions.
- Job Performance: Sets high standards and expectations.
- Response to Setbacks: Accept responsibility for errors or poor performance.
- Informing the Supervisor: Accountability means keeping the supervisor in the loop.
Accountability skills contribute to a manager's success by ensuring that the work gets done right and that all employees are working to support the goals of the department/company.
360-Degree Feedback Questionnaires Measuring Achievement:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
360-Degree Feedback Questionnaire Items
The Accountability competency in a 360-Degree Feedback assessment includes items measuring the ability to deal with consequences for actions, hold others accountable, set high standards for performance, work with a high degree of integrity and honesty.
Definition: A consistent drive to set and attain challenging goals, a strong desire to improve performance, and a commitment to excellence. Individuals with high achievement orientation are often self-motivated, disciplined, and persistent. They seek out feedback, are adaptable, and have a strong work ethic; always striving to do better.
High Self Standards
- Set high standards in their performance
- Sets ambitious standards of performance.
- Strives to exceed standards of performance.
- Strives to meet goals and objectives.
- Strives to improve or meet standards of excellence.
Process and Procedure
- Demonstrates a well-organized and timely approach to achieve desired results
- Makes a plan for getting things done and drives execution of the strategic plan, actively supporting or leading initiatives to closure.
- Promotes secure and appropriate system accessibility
- Demonstrates a well-organized and timely approach to achieving goals.
Working with Others
- Helps others to improve or meet standards of performance.
- Makes use of talents of others to help achieve a high level of performance.
- Schedules time for self and others to optimize high priority and long term actions. Monitors progress towards business goals.
- Holds others to high standards of achievement.
- Inspires others to work with a sense of urgency.
Goals and Objectives
- Establishes Specific Measurable Achievable Realistic and Timed (SMART) goals.
- Uses established goals and performance measures to keep track of performance.
- Establishes stretch goals to advance skills and output.
- Sets challenging goals for the department.
- Sets challenging goals.
Performance and Results
- Completes work to given time frame and to budget
- Completes work to a high technical standard
- Demonstrates improvement in performance.
- Completes work promptly and efficiently.
- Is results oriented.
- Sets performance metrics to measure achievement or attainment of goals.
- Accomplishes goals on schedule and under budget.
- Completes work to a high standard.
Response to Setbacks
- Driven to complete goals despite obstacles that may arise.
- Eliminates bureaucratic barriers to streamline processes.
- Follows-up and takes action when goals are not met to ensure better results in the future.
- Is determined to complete tasks regardless of obstacles that may occur.
- Is flexible in adjusting priorities to meet the demands of changing situations.
- Takes immediate action of projects that fall behind schedule.
- Accepts setbacks and challenges as improvement opportunities
- Pursues mission and goals despite obstacles and setbacks.
- Persists in seeking goals despite obstacles and setbacks.
Pace
- Demonstrates a sense of urgency to quickly and accurately solve problems and issues.
- Works at a quick pace to complete a high volume of work.
- Rapidly completes tasks and assignments.
- Driven to complete assignments on time.
- Motivated to exceed performance goals.
- Highly motivated to achieve or exceed performance standards.
Attained Goals
- Successfully completed the orientation training program.
- Met required benchmarks for the position.
- Successfully launched the ABC project.
- Completed training on the new equipment.
- Completed required training and certification.
- Created impactful reports for the re-organization committee.
Impact Bottom Line
- Reduced department expenses by 25 percent.
- Increased revenue for the company.
- Reduces staff turnover.
- Improved the quality of work on the production line.
- Increased production by 20 percent.
- Increased customer satisfaction scores for the quarter.
Risk Taking
- Takes calculated risks.
- Takes calculated risks to achieve higher levels of performance.
- Takes reasonable risks to achieve desired results.
- Takes calculated risks to achieve significant rewards.
- Takes calculated risks to achieve difficult goals.
Organization
- Allocates resources as needed to accomplish organizational goals.
- Systematically works to improve the organization
Employee Opinion Survey Items
Accountability skills enable employees to be more productive and contribute greater to the company's bottom line.
High Standards
- My coworkers strive to exceed standards of performance.
- In my department we strive to improve or meet standards of excellence.
- My manager sets ambitious standards of performance.
- My department sets high standards for performance.
- I strive to meet goals and objectives.
Process and Procedure
- To achieve more, my manager emphasizes developing a well-organized and timely approach to achieve desired results.
- Our department focuses on demonstrating a well-organized and timely approach to achieving goals.
- My manager makes a plan for getting things done and drives execution of the strategic plan, actively supporting or leading initiatives to closure.
Working with Others
- When needed, I will make use of talents of others to help achieve a high level of performance.
- Our department leaders inspire employees to work with a sense of urgency.
- I help others to improve or meet standards of performance.
- My manager holds employees to high standards of achievement.
Goals and Objectives
- My manager encourages us to establish stretch goals to advance skills and output.
- Employees in our department use established goals and performance measures to keep track of performance.
- I feel our manager sets challenging goals for the department.
- I set challenging goals.
- I know how to establish Specific Measurable Achievable Realistic and Timed (SMART) goals.
Performance and Results
- In our department, we accomplish goals on schedule and under budget.
- Coworkers complete work promptly and efficiently.
- Our department completes work to a high standard.
- My manager sets performance metrics to measure achievement or attainment of goals.
- I am able to completes work to a high technical standard.
- I am results oriented.
Response to Setbacks
- My manager pursues mission and goals despite obstacles and setbacks.
- People in our department persist in seeking goals despite obstacles and setbacks.
- My manager is driven to complete goals despite obstacles that may arise.
- The team leader takes immediate action of projects that fall behind schedule.
- Our department eliminates bureaucratic barriers to streamline processes.
- My manager follows-up and takes action when goals are not met to ensure better results in the future.
- Coworkers have a positive outlook and view setbacks and challenges as improvement opportunities.
- Coworkers are determined to complete tasks regardless of obstacles that may occur.
- I am flexible in adjusting priorities to meet the demands of changing situations.
Pace
- People in my department are motivated to exceed performance goals.
- Our manager encourages us to work at a quick pace to complete a high volume of work.
- I feel I am highly motivated to achieve or exceed performance standards.
- Coworkers are driven to complete assignments on time.
- The associates I work with rapidly complete tasks and assignments.
- My manager demonstrates a sense of urgency to quickly and accurately solve problems and issues.
Attained Goals
- I have completed all required training and certification.
- I created impactful reports for the re-organization committee.
- Coworkers met required benchmarks for the position.
- I completed training on the new equipment.
- The associates I work with have successfully completed the orientation training program.
- My manager successfully launched the ABC project.
Impact Bottom Line
- My manager has improved the quality of work on the production line.
- Our department has increased customer satisfaction scores for the quarter.
- Our department has reduced expenses by 25 percent.
- Our division has increased production by 20 percent.
Risk Taking
- My manager takes calculated risks to achieve difficult goals.
- I take reasonable risks to achieve desired results.
- Our department takes calculated risks to achieve higher levels of performance.
- I feel that leadership at the company takes calculated risks to achieve significant rewards.
Self-Assessment Items
High Self Standards
- You set high standards in your performance
- You strive to exceed standards of performance.
- You set ambitious standards of performance.
- You strive to meet goals and objectives.
- You strive to improve or meet standards of excellence.
Process and Procedure
- You make a plan for getting things done and drives execution of the strategic plan, actively supporting or leading initiatives to closure.
- You demonstrate a well-organized and timely approach to achieve desired results
- You demonstrate a well-organized and timely approach to achieving goals.
- You promote secure and appropriate system accessibility
Working with Others
- You help others to improve or meet standards of performance.
- You inspire others to work with a sense of urgency.
- You make use of talents of others to help achieve a high level of performance.
- You schedule time for self and others to optimize high priority and long term actions. Monitors progress towards business goals.
- You hold others to high standards of achievement.
Goals and Objectives
- You set challenging goals.
- You establish stretch goals to advance skills and output.
- You establish Specific Measurable Achievable Realistic and Timed (SMART) goals.
- You set challenging goals for the department.
- You use established goals and performance measures to keep track of performance.
Performance and Results
- You are results oriented.
- You complete work to a high technical standard
- You complete work promptly and efficiently.
- You complete work to given time frame and to budget
- You demonstrate improvement in performance.
- I set performance metrics to measure achievement or attainment of goals.
- You complete work to a high standard.
- You accomplish goals on schedule and under budget.
Response to Setbacks
- You are driven to complete goals despite obstacles that may arise.
- You follow-up and take action when goals are not met to ensure better results in the future.
- You accept setbacks and challenges as improvement opportunities
- You are determined to complete tasks regardless of obstacles that may occur.
- You are flexible in adjusting priorities to meet the demands of changing situations.
- You take immediate action of projects that fall behind schedule.
- You eliminate bureaucratic barriers to streamline processes.
- You pursue mission and goals despite obstacles and setbacks.
- You persist in seeking goals despite obstacles and setbacks.
Pace
- You rapidly complete tasks and assignments.
- You are driven to complete assignments on time.
- You demonstrate a sense of urgency to quickly and accurately solve problems and issues.
- You work at a quick pace to complete a high volume of work.
- I am highly motivated to achieve or exceed performance standards.
- I am highly motivated to achieve performance goals.
Attained Goals
- I work to meet required benchmarks for the position.
- I can complete required training and certification.
- I create impactful reports for the re-organization committee.
- You are able to successfully launch the ABC project.
- You successfully complete the orientation training program.
- I can complete training on the new equipment.
Impact Bottom Line
- Your work improves the quality of work on the production line.
- You are able to increase customer satisfaction scores for the quarter.
- I am able to reduce department expenses by 25 percent.
- You are able to reduce staff turnover.
- I was able to increase production by 20 percent.
- I increase revenue for the company.
Risk Taking
- You take calculated risks to achieve higher levels of performance.
- You take calculated risks.
- You take reasonable risks to achieve desired results.
- I take calculated risks to achieve difficult goals.
- I take calculated risks to achieve significant rewards.
Organization
- You systematically work to improve the organization
- You allocate resources as needed to accomplish organizational goals.
Job Interview Questions
Past
- What is the most important accomplishment in your life?
- What was the job's biggest challenge?
- What difficult challenges have you solved?
- Do you have accomplishments you are proud of?
- What challenging experiences have you had?
- What initiatives have you undertake recently?
- What difficult problems have you worked through?
- How have you shown willingness to work?
- What are your major accomplishments? Your failures? Your disappointments?
- What is your greatest accomplishment?
- What is the most stimulating thing you are looking for in a job?
- What have been your biggest accomplishments?
- What was your greatest disappointment?
- What are some of your recent accomplishments in your current job?
- What are some examples of important recommendations or decisions you've made recently?
- What have been your greatest disappointments?
- What is your most significant accomplishment?
- What is the most difficult task you have undertaken?
- What has been your greatest accomplishment? Your greatest disappointment?
- Have you ever accomplished something you did not think you could?
- Tell me what initiatives have you undertaken recently?
- What have been the most memorable accomplishments of your career?
- Tell me about accomplishments of which you are the most proud.
- What do you consider to be your most important accomplishment and why?
- What are the five biggest accomplishments of your life?
- What is your proudest accomplishment?
- What is the most challenging thing you have ever done?
- Do you have initiative?
- Do you enjoy working on difficult projects?
- What were your most memorable accomplishments with your last employer?
- What was your most significant accomplishment in your last position?
- How have you shown initiative?
- What challenging accomplishments have you had?
- What two or three accomplishments have given you the most satisfaction?
- What is the accomplishment that you are most proud of?
- What was the most/least challenging part of the job?
- What have been your greatest accomplishments?
- Tell me about a time when you went beyond the call of duty.
- Have you ever accomplished something difficult?
- What was your greatest accomplishment?
Future
- Describe how you can take risks to accomplish tasks.
- Describe a significant risk you took to accomplish a task.
- Are you willing to take risks?
- What risks have you undertaken recently?
- What risks did you take at your previous job?
- What kinds of risks do you face when implementing a new initiative?
Motivations
- What are your motivations?
- What motivates you?
- What have you done which shows initiative and willingness to work?
- What do you get out of completing difficult tasks?
- What challenges are you looking for in a job?
- Do you feel motivated to work harder?
- Are you a competitive person?
- What motivates you in a job and in your personal life?
- Describe two things that motivate you at work?
- What has your last employer done that motivated you to work harder?
- When do you put forth your greatest effort?
- What kinds of responsibilities are important to you in your work?
- Would you describe yourself as motivated more by your goals or by money?
- Do you enjoy challenges at work? If so, what kinds of challenges have you recently faced.
- How important are promotions and advancement to you?
- What have you done that shows initiative and willingness to work?
- Do you feel motivated in your current job?
- What motivates you to put forth your greatest effort?
- Were there any special difficulties you overcame in achieving these accomplishments?
- How important is recognition to you?
- What makes you put forth your greatest effort?
- How important is responsibility to you?
- How important is challenge to you?
- What motivates you in accomplishing difficult tasks?
- What motivates you to put forth your best effort?
- What motivates you to be successful in your job?
- Have you received any recognition for significant accomplishments at work?
- Are you a self starter?
- Describe when you felt motivated to do your very best work and did.
- Does competition increase your desire to succeed?
- Is recognition important to you?
- Do you work to achieve your objectives? If so, describe how hard.
Sense of Self
- Are you successful in completing projects at work?
- How have your successes benefited your previous employer?
- How would you describe your standards of performance?
- Why are you successful?
- How would you evaluate success?
- How do you define 'success?'
- To what do you attribute your success?
- What does 'failure' mean to you?
- Would you define yourself as a self-starter?
- Tell me about your recent successes.
- Why are you better than your co-workers?
- What is your definition of success.
- How do you determine if you are successful?
- What are some of the reasons for your success?
- Do you generally think of yourself as a risk-taker or someone who plays it safe?
- What projects have you recently completed successfully?
- Describe what success means to you.
- Would you rate yourself as an overachiever?
- Describe situations in which you are most successful.
- Do you feel you have been successful in your job?
- What do you think has contributed most to your success so far?
- What does 'success' mean to you?
Weaknesses
- What weaknesses have you overcome when accomplishing difficult tasks?
- How could you have improved your progress?
- Do you achieve all of the goals you set? If not, why not?