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Conflict Management Self-Assessment Comments

• I dealt effectively with employee grievances.
• I settled disputes resulting in a win-win for both parties.
• I settled disputes equitably.
• I settled disputes with agreement from both parties.
• I sought to achieve mutually acceptable outcomes.
• I worked to settle conflicts in a manner that is acceptable for a long-term solution.
• I achieved mutually acceptable solutions through collaborative efforts by both parties.
• I possessed the necessary skills to manage conflict and relationships.
• I resolved issues.
• I settled disputes amicably.

• I identified and takes steps to prevent potential confrontations.
• I sought to avert the recurrence of conflict issues.
• I prevented minor issues from escalating into major problems.

• I clearly expressed expectations to others.
• I help others avoid misperceptions about issues.
• I am open and honest to avoid misunderstandings.
• I sought to remove misperceptions that may have contributed toward conflict.
• I removed misperceptions that may be contributing to the conflict.
• I help others avoid misperceptions.
• I explained rules for engagement.
• I described the protocols to be used.
• I clarified expectations.

• I sought to reduce the scarcity of limited resources by sourcing materials from new locations.
• I worked to meet the basic needs of each side in the conflict.
• I strove to ensure that all basic needs are met, resulting in mutual benefits for both parties.
• I ensured that the basic needs of each party are satisfied.
• I addressed concerns about the availability of limited resources.
• I acknowledged each party's intrinsic needs.
• I tried to ensure that all basic needs are satisfied.

• Assisted team members by helping them see the other point of view.
• I identified areas of agreement and common ground.
• I identified areas of agreement and common ground to form basis of resolution.
• I encouraged individuals to seek areas of common ground.
• I help align team members toward a common goal.
• I got both sides to agree on a common framework.
• I found common ground between parties.

• I promoted mutual compromise to achieve conflict resolution.
• I ensured that both parties worked toward finding compromise.
• I encouraged both sides to make compromises to resolve the conflict.
• I sought to have both sides voluntarily work together to resolve their differences.
• I resolved conflicts by identifying potential opportunities for compromise.
• I identified potential opportunities for compromise.

• I tried to understand others' point of view before making judgments
• I sought to develop a shared understanding of the issues involved.
• I resolved grievances through a better understanding and appreciation of what each side needs.
• I facilitated the resolution of grievances by fostering mutual understanding and appreciation of each party's needs.
• I exposed conflicts for resolution.
• I tempered expectations.

• I helped to maintain dignity of all persons involved.
• I avoided conflicts over minor issues.
• I avoided being judgmental and micromanaging of employees.
• I responded calmly and courteously to help de-escalate situations that led to more productive and respectful dialogue.
• I did not let minor issues escalate into major problems.
• I avoided engaging in conflicts over minor workplace matters.
• I remained calm and nonjudgmental.

• I discussed conflict situations with supervisor.
• I established roles and responsibilities.
• I determined who had the autonomy (authority) to make the decisions necessary to end the conflict.
• I identified who held the authority to make decisions.
• I established roles and responsibilities of team members.

• I facilitated dialog between team members.
• I attentively heard each person as they shared their distinct viewpoints on the matter.
• I listened to individuals as they offered their unique perspectives on the situation.
• I facilitated dialog between stakeholders.
• I worked to reduce misunderstandings and poor communication.
• I facilitated constructive dialog with stakeholders.

• Combined ideas and viewpoints of different team members.
• I help others to see perceptions that they have about an issue.
• I ensured that all team members felt respected and heard.
• I ensured fair treatment for both parties, giving each the chance to speak and share their viewpoints.
• I prepared team members to accept differing view points.
• I encouraged team members to express their ideas and concerns openly.
• I shared competing viewpoints to expand viewpoints.

• I facilitated both parties in collaboratively seeking a compromise.
• I created an environment where team members worked collaboratively rather than compete with one another.
• I facilitated collaborative processes to reduce conflict.
• I was supportive of consensus and power sharing.
• I actively engaged both parties to voluntarily collaborate and resolve their differences.
• I initated collaborative processes to reduce conflict.
• I steered the process towards compromise and conflict resolution.

• I encouraged individuals to modify their underlying work behaviors that may have contributed to the conflict.
• I promoted openness and urged individuals to explore various options for resolving the conflict.

• I persuaded and influence others.
• I persuaded others to accept ideas that may be difficult and uncomfortable.
• I influenced attitudes, beliefs, and behaviors in a way that fostered resolution and cooperation.
• I persuaded individuals to alter their underlying work behaviors which may have led to the conflict.
• I persuaded others to accept personal transformation.

• I crafted messages that resonated better with the parties involved, making it easier to convey concerns and perspectives in a constructive manner.
• I created an atmosphere of consensus and mutual respect to facilitate conflict resolution.
• I understood how to create innovative and effective conflict resolution solutions.
• I created settlement agreements that were long lasting.
• I created multiple solutions to resolve conflicts through brainstorming techniques.
• I used creative negotiation tactics can helped find win-win solutions that satisfy all parties involved.

• I attempted to accommodate vital interests of those who felt alienated or suffered injustice.
• I addressed contentious issues earlier rather than later.
• I was responsive to contentious issues.
• I used structured frameworks for resolving conflicts, such as mediation or facilitated discussions.

• I attempted to determine the root sources of grievances.
• I identified the root sources of conflict.
• I investigated opportunities to achieve mutually beneficial solutions to conflicts.
• I determined what issues can be agreed upon.
• I explored the feasibility of alternative solutions to resolve conflicts.
• I identified the root cause of the problems.

• I help employees to think through alternative ways to resolve conflict situations.
• Combined different ideas and viewpoints.
• I read situations accurately and quickly.

• I preferred to resolve conflicts through negotiation rather than coersion.
• I examined differences and disagreements for creative and strategic resolutions.
• I identified strategies to prevent the recurrence of issues.

• I saw conflicts as chances to develop innovative and effective solutions.
• I viewed conflicts as opportunities to create constructive and novel solutions to problems.
• I reframed conflicts as opportunities to innovate and created new solutions to problems.
• I turned conflicts into action that creates business results.

• I sought to maintain positive relationships with coworkers.
• I worked with others as needed to facilitate resolution of conflicts.
• I guided others toward establishing strong relationships.
• I promoted employee engagement to reduce tensions and negativity, and created an environment where conflicts were easily managed.
• I ensured productive business relationships.

• I promoted a culture that valued diverse perspectives.
• You valued the diverse perspectives of others.