HR-Survey > 360-Degree Feedback > Competency Model

Conflict Management- 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Surveys Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Combines ideas and viewpoints of different team members.
  1. Identifies and takes steps to prevent potential confrontations.
  1. Determines what issues can be agreed upon.
  1. Guides others toward establishing strong relationships.
  1. Seeks to avert the recurrence of conflict issues.


Negotiation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Clearly articulates points and actively listens to the others to ensure that both sides understand each other's needs and concerns.
  1. Understands the motivations of the other party.
  1. Controls emotional responses to maintain a productive atmosphere.
  1. Manages emotions to reduce the impact of negativity.
  1. Ensures a thorough understanding of key issues and priorities.


Supervisory Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is clear when assigning tasks to be completed.
  1. Gives feedback that includes both a recognition of the employee's strengths and areas where the employee could do better.
  1. Decides the order that tasks need to be completed.
  1. Introduces targeted training and development initiatives to address and elevate subpar performance.
  1. Resolves disputes in a way that quickly reaches mutual agreement.


Delegation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Entrusts subordinates with important tasks.
  1. Sets clear and reasonable expectations for others and follows through on their progress.
  1. Encourages and empowers subordinates to use initiative in achieving goals and objectives.
  1. Allows subordinates to use their own methods and procedures.
  1. Assigns tasks to create learning opportunities for the employees.


Innovation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages open communication to ensure that all proposals are considered.
  1. Challenges current procedures to develop other alternatives.
  1. Searches for opportunities and innovative ways to improve the organization.
  1. Implements best practices within the department.
  1. Finds creative ways to get things done with limited resources.


Accountability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Takes responsibility for results.
  1. Works to achieve established goals.
  1. Encourages employees to take on greater responsibilities.
  1. Exhibits a sense of ownership of the process.
  1. Holds employees accountable for completing the project successfully.


Technical

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Seeks information from others as needed.
  1. Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
  1. Keeps current with technical advances within his/her professional discipline; embraces and applies new techniques and practices
  1. Uses expertise to identify issues and think through creative solutions to get a problem solved or objective accomplished.
  1. Knows how to produce high quality products/work.


Technology Use/Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Proficient in the use of technical systems and processes.
  1. Identifies gaps between actual and needed technical competencies and provides recommendations for required training.
  1. Adopts the implementation of new technology into the workplace.
  1. Uses technology in decision making and problem solving.
  1. Supports employee training and development initiatives regarding implementation of technology.


Regulatory/Compliance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Coordinates with legal counsel investigating any instances of misconduct.
  1. Offers training on various subjects to help ensure employees are aware of regulations.
  1. Coordinates with legal counsel in conducting audits of legal compliance.
  1. Reviews transactions for potential misconduct.
  1. Ensures the company is in compliance with all laws regarding the production and transportation of product.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.