HR-Survey > 360-Degree Feedback > Competency Model

Conflict Management- 360 Degree Feedback Survey Sample #8





Questionnaires Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Sample Result Document:
Sample Results
Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.

When clicking your selection below, try to best fit the manager's actual behaviors to the scale provided.

If you are not sure, or unable to assess, select "Not Applicable" (N/A) option.


Please complete your response by .

Conflict Management

Agree Unsure Disagree N/A
  1. Encourages both sides to make compromises to resolve the conflict.
  1. Helps employees to think through alternative ways to resolve conflict situations.
  1. Helps to maintain dignity of all persons involved.
  1. Facilitates dialog between stakeholders.
  1. Attempts to accommodate vital interests of those who felt alienated or suffered injustice.


Interpersonal Skills

Agree Unsure Disagree N/A
  1. Strives to lead by example to demonstrate the value of interpersonal relationships.
  1. Embraces the differences in individuals that comprise the team.
  1. Uses tact, compassion, and sensitivity in interactions with others.
  1. Strives for win/win solutions
  1. Considers the other individual's point of view.


Supervisory Skills

Agree Unsure Disagree N/A
  1. Decides the order that tasks need to be completed.
  1. Oversees the work of a group of employees.
  1. Sets clear expectations for acceptable performance.
  1. Communicates equally well with all employees.
  1. Empowers employees to perform the assigned tasks.


Action

Agree Unsure Disagree N/A
  1. Creates opportunities and then takes advantage of them.
  1. Pursues goals with action to achieve success.
  1. Completes tasks on time in spite of delays in the process.
  1. Prepares equipment at the start of the shift.
  1. Takes action when opportunities arise.


Passion To Learn

Agree Unsure Disagree N/A
  1. Constantly enhances product knowledge through experimentation and play.
  1. Enhances value to the company through additional training and development.
  1. Creates an environment that supports personal development and exploration.
  1. Takes initiative for own learning and development.
  1. Stays up-to-date on emerging technologies.


Analytical

Agree Unsure Disagree N/A
  1. Balances risks and costs with the rewards and probabilities of success when decisions.
  1. Selects the appropriate techniques for analysis.
  1. Prioritizes various actions to be taken when solving a problem.
  1. Analyzes issues and reduces them to their component parts.
  1. Implements data validation techniques and methods.


Goals

Agree Unsure Disagree N/A
  1. Goal Setting
  1. Achieves goals.
  1. Understands & contributes to development of strategic goals.
  1. Makes sure that team members have a clear idea of our group's goals.
  1. Conducts timely follow-up; keeps others informed on a need to know basis.


Commitment To Result

Agree Unsure Disagree N/A
  1. Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
  1. Maintains persistence and dedication to achieving results.
  1. Willing to do whatever it takes-not afraid to have to put in extra effort.
  1. Committed to the team.
  1. Creates a sense of urgency among the store team members to complete activities, which drive sales.


Customer Focus

Agree Unsure Disagree N/A
  1. Builds products that meet the unique needs of each customer.
  1. Identifies the most pressing needs of each customer.
  1. Meets with customers on a regular basis.
  1. Obtains feedback to ensure customer needs are being met.
  1. Does not hesitate to address customer concerns or complaints.


Teamwork

Agree Unsure Disagree N/A
  1. Actively participates in the work of teams; seeks and listens to others' contributions
  1. Facilitates good rapport between team members.
  1. Makes sure each team member participates in the task.
  1. Helps the team make good decisions even under conditions of uncertainty.
  1. Builds strong relationships with team members.


Strategic Focus

Agree Unsure Disagree N/A
  1. Assigns individuals the responsibility of keeping track of progress toward achieving milestones.
  1. Identifies areas where return on investment can be improved.
  1. Understands how to achieve strategic financial objectives.
  1. Able to decline a poor strategy by proposing alternate strategies.
  1. Pursues strategic alliances with valued partners.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.