Conflict Management- 360 Degree Feedback Survey Sample #8

Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.



Please complete your response by .

Conflict Management	Agree	Unsure	Disagree	N/A
Assists team members by helping them see the other point of view.
Tries to understand others' point of view before making judgments
Discusses conflict situations with supervisor.
Clearly expresses expectations to others.
Deals effectively with employee grievances.
Interpersonal Skills	Agree	Unsure	Disagree	N/A
Attends to both the content and the context of what was being said.
Adapts management style to meet the needs of the individual or situation.
Demonstrates positive behaviors for others to follow.
Responds quickly to inquiries from potential customers.
Effectively manages conflicts by dealing with them directly and immediately
Supervisory Skills	Agree	Unsure	Disagree	N/A
Facilitates open communication between employees.
Provides feedback that is aligned with performance expectations.
Communicates effectively to avoid issues, conflicts and errors on the job.
Makes sure employees are working toward goals set by the company.
Uses persuasion rather than threats of disciplinary action.
Action	Agree	Unsure	Disagree	N/A
Establishes the tasks and direction for the team.
Looks for extra ways to help the department achieve performance goals.
Seeks new opportunities for advancement.
Is proactive in developing solutions to problems.
Is not afraid to take action when necessary.
Passion To Learn	Agree	Unsure	Disagree	N/A
Creates an environment that supports personal development and exploration.
Enjoys learning new skills and techniques.
Takes advantage of training opportunities when they arise.
Takes initiative for own learning and development.
Is open to feedback from others.
Analytical	Agree	Unsure	Disagree	N/A
Uses appropriate techniques to solve problems.
Analyzes issues and reduces them to their component parts.
Balances risks and costs with the rewards and probabilities of success when decisions.
Identifies opportunities for progress and innovation.
Asks the "right" questions to size up or evaluate situations.
Goals	Agree	Unsure	Disagree	N/A
Makes sure that I have a clear idea of our group's goals.
Goal Setting
Conducts timely follow-up; keeps others informed on a need to know basis.
Achieves established goals.
Understands & contributes to development of strategic goals.
Commitment To Result	Agree	Unsure	Disagree	N/A
Committed to the team.
Takes immediate action toward goals.
Willing to do whatever it takes-not afraid to have to put in extra effort.
Creates a sense of urgency among the store team members to complete activities, which drive sales.
Encourages commitment in others to obtain results.
Customer Focus	Agree	Unsure	Disagree	N/A
Keeps the customer informed of all progress.
Exhibits a positive attitude even when dealing with difficult customers.
Provides excellent service to customers.
Creates an environment that enables customers to receive excellent service.
Prioritizes the needs and preferences of the customer.
Teamwork	Agree	Unsure	Disagree	N/A
Establishes good rapport with team members.
Coaches team on how to solve problems, plan, and meet organizational goals and objectives.
Demonstrates an understanding of other team member's viewpoints.
Considers the impact and implications of decisions on the team.
Promotes a team spirit within and outside department; partners with other groups.
Strategic Focus	Agree	Unsure	Disagree	N/A
Detects changes in the environment and updates the strategic plan to address new opportunities or threats.
Creates innovative strategies.
Coordinates the implementation of the strategy with stakeholders.
Able to formulate strategy at the corporate level.
Creates a vision for the organization based on how the organization should appear in the future.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Strengths
    
    
    
58. Areas for Development
    
    
    
59. Please give any final comments or suggestions for [Participant Name Here]'s assessment.