HR-Survey > 360-Degree Feedback > Competency Model

Conflict Management- 360 Degree Feedback Survey Sample #8





Questionnaires Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Sample Result Document:
Sample Results
Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.

When clicking your selection below, try to best fit the manager's actual behaviors to the scale provided.

If you are not sure, or unable to assess, select "Not Applicable" (N/A) option.


Please complete your response by .

Conflict Management

Agree Unsure Disagree N/A
  1. Seeks to reduce the scarcity of limited resources by sourcing materials from new locations.
  1. Settles disputes resulting in a win-win for both parties.
  1. Views conflicts as opportunities to create constructive and novel solutions to problems.
  1. Ensures that both parties work toward finding compromise.
  1. Avoids being judgmental and micromanaging of employees.


Interpersonal Skills

Agree Unsure Disagree N/A
  1. Easily approachable.
  1. Creates diverse teams of individuals with different backgrounds, skills, and abilities.
  1. Anticipates the concerns of other employees.
  1. Gives good advice and suggestions to coworkers.
  1. Responds quickly to inquiries from potential customers.


Supervisory Skills

Agree Unsure Disagree N/A
  1. Others emulate this supervisor's enthusiasm for work.
  1. Coaches and mentors others to achieve higher performance levels.
  1. Uses persuasion rather than threats of disciplinary action.
  1. Provides timely and thorough performance evaluations of employees.
  1. Delegates effectively.


Action

Agree Unsure Disagree N/A
  1. Takes responsibility for actions.
  1. Is decisive when making decisions.
  1. Takes responsibility for meeting performance standards.
  1. Works at a quick pace.
  1. Will take action to address a problem rather than to wait to confer with others about the situation.


Passion To Learn

Agree Unsure Disagree N/A
  1. Exhibits willingness to upgrade skills through additional training and education.
  1. Demonstrates a willingness to participate in continuing education courses.
  1. Stays up-to-date on emerging technologies.
  1. Is open to feedback from others.
  1. Constantly enhances product knowledge through experimentation and play.


Analytical

Agree Unsure Disagree N/A
  1. Asks the "right" questions to size up or evaluate situations.
  1. Selects the appropriate techniques for analysis.
  1. Prioritizes various actions to be taken when solving a problem.
  1. Identifies the root cause of a problem.
  1. Balances risks and costs with the rewards and probabilities of success when decisions.


Goals

Agree Unsure Disagree N/A
  1. Makes sure that I have a clear idea of our group's goals.
  1. Achieves goals.
  1. Conducts timely follow-up; keeps others informed on a need to know basis.
  1. Goal Setting
  1. Achieves established goals.


Commitment To Result

Agree Unsure Disagree N/A
  1. Able to focus on a task even when working alone.
  1. Takes immediate action toward goals.
  1. Maintains persistence and dedication to achieving results.
  1. Coordinates all department activities into a cohesive team effort.
  1. Committed to the team.


Customer Focus

Agree Unsure Disagree N/A
  1. Creates innovative solutions to meet customer needs.
  1. Follows up with any unanswered questions from the customer.
  1. Creates customized solutions for the customer.
  1. Promotes, implements, maintains and enhances relationships with customers.
  1. Creates documents that meet the customer's specifications.


Teamwork

Agree Unsure Disagree N/A
  1. Helps the team make good decisions even under conditions of uncertainty.
  1. Able to work closely other team members who are considered to be difficult to work with.
  1. Identifies and resolves conflicts within the team to increase team effectiveness
  1. Builds a strong rapport with team members.
  1. Relates to all kinds of people tactfully


Strategic Focus

Agree Unsure Disagree N/A
  1. Makes quick and creative decisions to adjust the strategy to meet the demands of changing situations.
  1. Develops strategies to effectively use company resources and exploit potential opportunities.
  1. Pursues strategic alliances with valued partners.
  1. Sets strategic objectives to be achieved.
  1. Strategically deploys resources to areas of the greatest need.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.