Conflict Management- 360 Degree Feedback Survey Sample #8

Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.



Please complete your response by .

Conflict Management	Agree	Unsure	Disagree	N/A
Discusses conflict situations with supervisor.
Clearly expresses expectations to others.
Helps employees to think through alternative ways to resolve conflict situations.
Tries to understand others' point of view before making judgments
Deals effectively with employee grievances.
Interpersonal Skills	Agree	Unsure	Disagree	N/A
Values the opinions of others.
Applies appropriate communication techniques to the situation.
Is open and approachable
Effectively manages conflicts by dealing with them directly and immediately
Uses tact, compassion, and sensitivity in interactions with others.
Supervisory Skills	Agree	Unsure	Disagree	N/A
Provides useful and constructive feedback to employees.
Has a high degree of multi-cultural competence to supervise individuals of various cultural backgrounds.
Encourages employees to achieve their full potential.
Motivates and inspires high performance by team members.
Others emulate this supervisor's enthusiasm for work.
Action	Agree	Unsure	Disagree	N/A
Works quickly when faced with difficult problems.
Does whatever it takes (within reason) to get the job done.
Gets the job done.
Motivates & supports others to gain skills
Displays high energy and enthusiasm on consistent basis.
Passion To Learn	Agree	Unsure	Disagree	N/A
Takes advantage of training opportunities when they arise.
Embraces new technology and procedures.
Stays up-to-date on emerging technologies.
Is open minded and curious about learning new skills.
Will participate in training classes even if offered outside of normal working hours.
Analytical	Agree	Unsure	Disagree	N/A
Selects the appropriate techniques for analysis.
Asks the "right" questions to size up or evaluate situations.
Balances risks and costs with the rewards and probabilities of success when decisions.
Identifies the root cause of a problem.
Implements data validation techniques and methods.
Goals	Agree	Unsure	Disagree	N/A
Understands & contributes to development of strategic goals.
Establishes and documents goals and objectives.
Achieves goals.
Sets high expectations and goals; encourages others to support the organization.
Conducts timely follow-up; keeps others informed on a need to know basis.
Commitment To Result	Agree	Unsure	Disagree	N/A
Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
Committed to the team.
Maintains persistence and dedication to achieving results.
Willing to do whatever it takes-not afraid to have to put in extra effort.
Creates a sense of urgency among the store team members to complete activities, which drive sales.
Customer Focus	Agree	Unsure	Disagree	N/A
Delivers customized solutions for each customer.
Anticipates customer needs.
Develops good rapport and trust with the customer.
Engages with customers on multiple levels.
Helps customers to feel satisfied with our work/services.
Teamwork	Agree	Unsure	Disagree	N/A
Communicates a clear message that teamwork and collaboration are expected.
Shares credit for accomplishments with team members
Encourages open communication
Creates a climate that encourages team participation.
Facilitates team discussions and problem-solving
Strategic Focus	Agree	Unsure	Disagree	N/A
Understands their role within the organization.
Able to decline a poor strategy by proposing alternate strategies.
Creates plans to develop and promote organizational and area strengths, as well as to address weaknesses.
Sustains or achieves a competitive advantage for the organization by analyzing the best practices and lessons learned from other organizations.
Understands & contributes to development of strategic goals.

56. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
57. Strengths
    
    
    
58. Areas for Development
    
    
    
59. Please give any final comments or suggestions for [Participant Name Here]'s assessment.