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Managing Performance - 360 Degree Feedback Survey Sample #3





Questionnaires Measuring Managing Performance:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Instructions

You have been asked to evaluate yourself as part of a 360-degree feedback process. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Competencies Included:
Managing Performance, Delegation, Communication Skills, Action, Leadership, Establishing Focus/Direction, Problem Solving, Technology Use/Management, Client Focus, Customer Focus, Teamwork, Company
Sample Result Document:
Sample Results
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.



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Managing Performance

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
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Competency
Always
Exhibits this
Competency
  1. Is consistent in clearly communicating job requirements.
  1. Implements remediation plans with follow up after 3 months.
  1. Plans and sets work expectations.
  1. Ensures the employee understands the key tasks, goals and KPIs required for the position.
  1. Uses timely and appropriate corrective/disciplinary actions.
Please feel free to provide any comments to help explain your answers?

Delegation

Does Not
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Competency
Seldom
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Competency
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Competency
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  1. Assigns tasks to create learning opportunities for the employees.
  1. Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
  1. Entrusts subordinates with important tasks.
  1. Defines the roles, responsibilities, required actions, and deadlines for team members.
  1. Encourages and empowers subordinates to use initiative in achieving goals and objectives.
Please feel free to provide any comments to help explain your answers?

Communication Skills

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  1. Writes complete and developmentally-oriented performance appraisals with clear goals, using SMART criteria
  1. Presents issues, ideas, and strategy concisely and clearly.
  1. Ready to offer feedback, even if it involves tough critiques.
  1. Informs supervisor about progress made on goals and objectives.
  1. Listens to others' points of view with an open mind
Please feel free to provide any comments to help explain your answers?

Action

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Competency
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Competency
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  1. Is proactive in developing solutions to problems.
  1. Is decisive when making decisions.
  1. Converts plans into actions.
  1. Undertakes actions to achieve specific goals.
  1. Persists in work despite obstacles encountered.
Please feel free to provide any comments to help explain your answers?

Leadership

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  1. Sets clear goals and objectives for subordinates.
  1. Sets a high level of performance expectations and challenges others to do the same.
  1. Is a highly effective supervisor.
  1. Provides resources to enable individuals to develop professionally.
  1. Motivates others to reach and exceed organizational goals and objectives.
Please feel free to provide any comments to help explain your answers?

Establishing Focus/Direction

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Competency
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Competency
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  1. Excellent at managing time.
  1. Makes sure that employees understand how their work relates to organizational goals.
  1. Functions well under stress, deadlines, and/or significant workloads.
  1. Aligns the department's goals with the goals of the organization.
  1. Maintains self-control when personally criticized.
Please feel free to provide any comments to help explain your answers?

Problem Solving

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  1. Able to conduct a thorough Critical Incident interview.
  1. Solves problems using logic and insight.
  1. Utilizes a variety of approaches and tools to tackle issues in various contexts.
  1. Pinpoints the issues that have arisen or are expected to arise.
  1. Effective problem-solver
Please feel free to provide any comments to help explain your answers?

Technology Use/Management

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  1. Applies complex rules and regulations to maintain optimal system performance.
  1. Maximizes the use of new technology to deliver products and services.
  1. Uses technology in decision making and problem solving.
  1. Identifies gaps between actual and needed technical competencies and provides recommendations for required training.
  1. Adopts the implementation of new technology into the workplace.
Please feel free to provide any comments to help explain your answers?

Client Focus

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  1. Identifies opportunities that will enhance the client's experience.
  1. Is aware of the client's needs.
  1. Competent in managing client projects.
  1. Manages client accounts with high degree of competence.
  1. Uses client feedback to help improve products and services.
Please feel free to provide any comments to help explain your answers?

Customer Focus

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  1. Anticipates customer needs.
  1. Identifies opportunities that will enhance the customer's experience.
  1. Responds to the needs of the customer.
  1. Ensures customers' expectations are met or exceeded.
  1. Creates high quality products for the customers.
Please feel free to provide any comments to help explain your answers?

Teamwork

Does Not
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Competency
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Competency
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  1. Works with other team members to achieve objectives.
  1. Finds opportunities to recognize and reward team members.
  1. Encourages teamwork and collaboration.
  1. Adjusts to changes in the composition of the team.
  1. Recognizes and respects the contributions and needs of each individual.
Please feel free to provide any comments to help explain your answers?

Company

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Competency
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Competency
  1. Follows existing procedures and processes.
  1. Understands how decisions impact other business units beyond their immediate department of work group.
  1. Understands the "basics" as to how [Company] functions/operates.
  1. Attends [Company] gatherings and social events.
  1. Expresses loyalty and dedication to [Company] in interactions with others.
Please feel free to provide any comments to help explain your answers?

  1. Overall, please rate the effectiveness of [Participant Name].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.