HR-Survey > 360-Degree Feedback > Competency Model

Managing Performance - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Managing Performance:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Managing Performance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Sets long and short term goals.
  1. Communicates the roles and responsibilities to the employee.
  1. Ensures employees understand how work is to be completed.
  1. Establishes indicators to measure levels of performance.
  1. Creates clear standards that are understandable and fair.


Flexibility

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Shows a readiness to adapt and optimize.
  1. Is open to and values diverse perspectives.
  1. Able to increase output to meet increased demand.
  1. Able to integrate the latest tools and methods without causing disruption.
  1. Implements changes as a result of having listened to employees


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Takes responsibility for things that go wrong
  1. Keep staff informed about what is happening in the company
  1. Is ready to offer help
  1. Delegate tasks effectively
  1. Sets an example for others to follow


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Excellent at managing time.
  1. Helps guide employees with prioritizing tasks.
  1. Maintains focus when handling several problems or tasks simultaneously.
  1. Makes sure that employees understand and identify with the team's mission.
  1. Stays focused even when under pressure and stress.


Decision Making

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Performs a cost/benefit analysis before making a decision.
  1. Evaluates information before making a final decision.
  1. Maintains focus on the "big picture" when making decisions.
  1. Is confident in the decisions they make.
  1. Does not lose sight of the big picture when making decisions


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Always strives to produce the highest quality work products.
  1. Adopts, integrates, and disseminates quality guidelines and standards.
  1. Successfully implements quality controls within the department.
  1. Makes sure cleanliness standards are met to reduce the possibility of contamination.
  1. Quickly identifies critical issues impacting quality.


Results Oriented

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Achieves high levels of performance.
  1. Works hard despite obstacles that impede progress.
  1. Holds others accountable for producing high quality work.
  1. Gives extra effort to solve problems and get work done on time.
  1. Directs team in prioritizing daily work activities


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Creates diverse teams of individuals with different backgrounds, skills, and abilities.
  1. Demonstrates good communication with colleagues and customers.
  1. Resolves conflicts in a positive way.
  1. Displays positive interactions.
  1. Influences others on his/her team to reach goals, improve performance, and try new things


Empowering Others

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Trusts employees are able to complete assigned tasks.
  1. Creates a culture where employees are given the opportunity to take the initiative and make impactful decisions.
  1. Gives employees opportunities to demonstrate their skills.
  1. Provides opportunities for employee development and growth.
  1. Recognizes the contributions that others make to the department.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Says "thank you" to show appreciation for work of others.
  1. Is sincerely interested in the suggestions of co-workers
  1. Compliments other people when they do good work
  1. Recognizes individuals for a specific outstanding achievement.
  1. Recognizes the abilities and skills of self and others


Strategic Focus

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Develops a strategic focus on internal factors to improve efficiency or conserve limited resources.
  1. Develops strategies to increase efficiency and reduce environmental impacts.
  1. Identifies and addresses strategic risks impacting operations.
  1. Scans both the internal and external environment to identify strategic opportunities to improve the organization.
  1. Understands how to achieve strategic financial objectives.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.