HR-Survey > 360-Degree Feedback > Competency Model

Managing Performance - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Managing Performance:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Managing Performance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Identifies specific actions to be addressed through the remediation plan.
  1. Establishes indicators to measure levels of performance.
  1. Measures performance of goals and objectives.
  1. Requires employees to participate in additional job training as part of a remediation program.
  1. Uses pre-established key benchmarks to measure performance.


Flexibility

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages others to adopt new procedures.
  1. Works effectively during periods of change.
  1. Adapts to circumstances as needed.
  1. Adapts to new organizational structures, policies, or procedures.
  1. Is open to alternative ways to accomplish goals


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Keep staff informed about what is happening in the company
  1. Sets an example for others to follow
  1. Makes you feel enthusiastic about your work
  1. Is ready to offer help
  1. Takes responsibility for things that go wrong


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Maintains focus when handling several problems or tasks simultaneously.
  1. Aligns the department's goals with the goals of the organization.
  1. Makes sure that employees understand how their work relates to organizational goals.
  1. Maintains self-control when personally criticized.
  1. Makes sure that employees understand and identify with the team's mission.


Decision Making

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Makes decisions independently (without having to be told what or how).
  1. Uses reasonable assumptions and logic to decide between alternate courses of action
  1. Is creative about the decisions they make.
  1. Considers the ethical implications of decisions.
  1. Is confident in their actions.


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Corrects issues in a timely manner.
  1. Encourages employees to produce the best quality products.
  1. Holds employees accountable for their quality of work.
  1. Encourages others to achieve high quality standards.
  1. Reflects on what is working and what could be improved.


Results Oriented

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Always willing to help coworkers to keep productions levels high.
  1. Determines the objectives for the project.
  1. Removes bureaucratic barriers to streamline processes.
  1. Translates plans into specific assignments for branch management team
  1. Plans the best course of action to achieve the goal.


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is willing to lend a hand to those in the department who need help.
  1. Recognizes when others do a good job.
  1. Resolves conflicts in a positive way.
  1. Facilitates the resolution of conflicts and grievances.
  1. Builds a strong rapport with co-workers.


Empowering Others

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Gives employees the resources they need to complete the job.
  1. Set clear goals for assignments.
  1. Allows individuals to be responsible for their decisions.
  1. Willing to share in the decision making process.
  1. Gives employees opportunities to demonstrate their skills.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Finds opportunities to recognize others.
  1. Compliments other people when they do good work
  1. Readily shares credit and gives others opportunity for visibility.
  1. Lets employees know when they have done well
  1. Makes people around them feel appreciated and valued.


Strategic Focus

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Develops strategies to effectively use company resources and exploit potential opportunities.
  1. Identifies areas where return on investment can be improved.
  1. Identifies sources for developing a global competitive advantage for the company.
  1. Identifies bottlenecks in the production process and develops strategies to correct these issues.
  1. Determines the best strategy for achieving elevated levels of performance.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.