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Questionnaire Items Measuring Conflict Management

Conflict management skills are important for maintaining a productive and harmonious environment. Here are some critical components of managing conflict:Effective conflict management skills are important to a manager's success as they help to resolve conflicts quickly and preventing disruptions to the work. Managing conflicts well fosters a positive work environment, strengthening relationships among individuals. Constructive conflict can even lead to diverse viewpoints and innovative solutions, improving overall decision-making.

People Skills
Interpersonal Skills
Collaboration
Trustworthy
Responsible
Client Focus
Customer Focus
Empowering Others
Developing Others
Co-worker Development
Coaching
Partnering/Networking
Conflict Management
Negotiation
Teamwork
Recognition
Others
360-Degree Feedback Questionnaires Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

360-Degree Feedback Questionnaire Items

The Conflict Managments competency in a 360-Degree Feedback assessment includes items measuring responsiveness, understanding, openess, flexibility, analytical and strategic.

Definition: Conflict management is the process of effectively resolving disputes by addressing underlying issues, preventing escalation, and ensuring clear communication. It involves finding common ground, fostering compromise, and actively listening to all parties. Successful conflict managers facilitate collaboration, recognize diverse perspectives, and remain open to change. They are responsive, persuasive, analytical, strategic, and inquisitive, ensuring a balanced and constructive approach to conflict resolution.


Successful


Preventative


Clarity


Basic Needs


Common Ground


Compromise


Understanding


Roles


Listening


Viewpoints


Facilitative


Open to Change


Persuasive


Responsive


Investigative


Analytical


Strategic


Opportunities


Interpersonal


Relationships


Diversity


Employee Opinion Survey Items

Effective Conflict Management empower employees to collaborate efficiently, make well-informed decisions, and significantly contribute to the company's profitability.



Successful



Preventative


Clarity


Basic Needs


Common Ground


Compromise


Understanding


Roles


Listening


Viewpoints


Facilitative


Persuasive


Responsive


Investigative


Strategic


Opportunities


Interpersonal


Self-Assessment Items



Successful


Preventative


Clarity


Basic Needs


Common Ground


Compromise


Understanding


Roles


Listening


Viewpoints


Facilitative


Open to Change


Persuasive


Responsive


Investigative


Analytical


Strategic


Opportunities


Interpersonal


Relationships


Diversity


Job Interview Questions



Successful


Preventative


Clarity


Basic Needs


Common Ground


Compromise


Understanding


Roles


Listening


Viewpoints


Facilitative


Open to Change


Persuasive


Responsive


Investigative


Analytical


Strategic


Opportunities


Interpersonal


Relationships


Diversity