hr-survey.com

Administrative Skill - 360 Degree Feedback Survey Sample #4


Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Dear Employee:


Welcome to the Employee Survey. Our objective is to understand and express the values which will ensure is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Administrative Skill

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. High attention to detail.
  1. Completes reports on-time.
  1. Takes responsibility for decisions.
  1. Implements and uses performance measures.
  1. Has strong technical/computer skills.

Decision Making

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Assesses the risks, benefits, and potential impact of a number of options when deciding a course of action
  1. Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
  1. Is able to make decisions quickly.
  1. Breaks complex issues into manageable parts and organizes them in a systematic way before making decisions
  1. Asks for additional information when making critical decisions.

Accountability

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Is aware of problems or issues that may affect the organization.
  1. Defines roles, rights, and responsibilities of employees.
  1. Takes ownership of mistakes and learns from them.
  1. Develops goals and establishes objective measures of success.
  1. Acts like an owner when they make decisions.

Integrity

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Accepts responsibility for mistakes.
  1. Demonstrates honesty and truthfulness at all times.
  1. Demonstrates sincerity in actions with others.
  1. Protects the integrity and confidentiality of information
  1. Follows tasks to completion.

Passion To Learn

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Persists until goals are achieved and commitments are met.
  1. Holds self and associates accountable for goal achievement.
  1. Critiques own performance and learns from experience as a source of continuous improvement.
  1. Takes initiative for own learning and development.
  1. Is motivated by the desire to be "the best".

Attitude

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Treats all people fairly and with respect.
  1. Works to eliminate unnecessary work or barriers that get in others' way.
  1. Shows by their actions that they trust in the positive intentions of others.
  1. Builds open and trusting relationships.
  1. Contributes to a positive and fun work environment.

Supervisory Skills

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Appropriately recognizes and rewards employees.
  1. Delegates effectively.
  1. Encourages employees to achieve their full potential.
  1. Is aware of the unique strengths of each employee.
  1. Provides constructive, ongoing feedback.

Coaching

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Helps employees to maintain high personal standards.
  1. Coaches employees in how to strengthen knowledge and skills to improve work performance.
  1. Meets regularly with employees to coach them on areas that will enhance their performance
  1. Addresses employee behavior problems effectively.
  1. Helps employees to understand responsibilities, authority, and expectations.

Conflict Management

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Discusses conflict situations with supervisor.
  1. Tries to understand others' point of view before making judgments
  1. Assists team members by helping them see the other point of view.
  1. Deals effectively with employee grievances.
  1. Helps employees to think through alternative ways to resolve conflict situations.

Entrepreneurship

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Exhibits determination and passion in completion of goals.
  1. Devotes a certain amount of time and effort to developing new business opportunities.
  1. Finds unique ways to go around barriers to success.
  1. Has a strategic awareness on how to promote the organization.
  1. Encourages dynamic growth opportunities.

Global Perspective

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Can effectively deliver presentations to international clients.
  1. Demonstrates working knowledge of global transactions.
  1. Develops both the cultural awareness and business skills to grow our business in all countries, and work effectively across borders with employees, customers, and shareowners.
  1. Considers customers point of view when making decisions.
  1. Accepts setbacks and challenges in foreign markets as improvement opportunities


  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?





  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:


  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?



  4. What changes do you see [Company] making in order to raise the standards?


  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:



  6. What do you like best about working for [Company]?


  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: