HR-Survey > 360-Degree Feedback > Competency Model

Administrative Skill - 360 Degree Feedback Survey Sample #4





Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

Welcome to our 360-Degree Feedback self-assessment questionnaire. Our objective is to provide feedback which will help advance your leadership skills and capabilities. We are asking you to take time to respond to this survey to help us identify areas where you are doing well and where you have opportunities to do better. Others will also complete the questionnaire to provide you with feedback.

We have developed this survey with questions tailored for your position in the department to provide you with an opportunity to rate many facets of your leadership performance.

Sample Result Document:
Sample Results
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Administrative Skill

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. You complete reports on-time.
  1. You have strong organizational skills to keep the workspace and department in order
  1. You have strong technical/computer skills.
  1. You implement and use performance measures.
  1. You are enthusiastic about taking on challenging projects.

Decision Making

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. I make creative decisions.
  1. You exercise good judgment by making sound and informed decisions.
  1. You decide which long-term goals should be met.
  1. You learn from previous bad decisions and rarely repeat them.
  1. I regularly evaluate information before making important decisions.

Accountability

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. I review performance to determine areas for improvement.
  1. You take responsibility for the direction of the team.
  1. You consistently strive to complete work on time or ahead of schedule.
  1. You take ownership of problems to find the best solutions.
  1. You accept responsibility for leading efforts to solve critical problems.

Integrity

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. You protect the integrity and confidentiality of information
  1. You demonstrate sincerity in actions with others.
  1. You follow tasks to completion.
  1. You foster an environment built upon trust.
  1. You foster a high standard of ethics and integrity.

Passion To Learn

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. You create an environment that supports personal development and exploration.
  1. You exhibit willingness to upgrade skills through additional training and education.
  1. You are open minded and curious about learning new skills.
  1. You demonstrate through personal behavior the commitment to high standards of performance.
  1. You take advantage of training opportunities when they arise.

Attitude

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. You visibly support and encourages diversity in style and background.
  1. You show by your actions that you trust in the positive intentions of others.
  1. You are gracious and professional in your interactions with others.
  1. You contribute to a positive and fun work environment.
  1. You contribute to a positive work environment.

Supervisory Skills

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. I contribute to a productive work environment for the team.
  1. I ask employees for their input in decisions that directly affects the team.
  1. I show consistency between what I say and do.
  1. I am willing to consider a spectrum of disciplinary measures, ranging from formal warnings to unpaid leave.
  1. I successfully mediate conflicts between employees.

Coaching

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. You address employee behavior problems effectively.
  1. You meet regularly with employees to coach them on areas that will enhance your performance
  1. You conduct regular performance appraisals and feedback.
  1. You provide clear, motivating, and constructive feedback.
  1. You help employees to understand responsibilities, authority, and expectations.

Conflict Management

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. I seek to remove misperceptions that may contribute toward conflict.
  1. You identify areas of agreement and common ground to form basis of resolution.
  1. I avoid conflicts over minor issues.
  1. You establish roles and responsibilities of team members.
  1. I ensure that the basic needs of each party are satisfied.

Entrepreneurship

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. You are able to adapt the department to changing business demands and climate.
  1. You seek and utilize mentors to help guide your professional development.
  1. You exhibit determination and passion in completion of goals.
  1. You have a strategic awareness on how to promote the organization.
  1. You take the initiative to complete tasks.

Global Perspective

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. You cooperate with others on a global scale.
  1. You understand how cultures differ and how these differences impact work behavior.
  1. You understand global systems such as the global economy.
  1. You respect individual differences.
  1. You consider customers point of view when making decisions.


  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:


  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?


  4. What changes do you see [Company] making in order to raise the standards?


  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:


  6. What do you like best about working for [Company]?


  7. What do you like least about working for [Company]? How could it be improved?


  8. Use the space below to enter any final comments you would like to be noted: