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Administrative Skill - 360 Degree Feedback Survey Sample #5





360-Degree Assessment Survey

Questionnaires Measuring Administrative Skill:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Dear Employee:

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the Closing Comments section. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Please ensure that your submission is made by .

Thank you for your participation in the survey.

Management Team



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Administrative Skill

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Follows company guidelines, policies, regulations, procedures, and work ethics.
  1. Screens calls.
  1. Uses best practices for handling sensitive or confidential materials.
  1. Maintains good interpersonal skills to work with supervisors, customers, colleagues, and stakeholders.
  1. Uses automated and manual records management systems.


Goals

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Establishes and documents goals and objectives.
  1. Establishes a clear link between shorter, task-specific goals and overarching, long-term performance goals.
  1. Ensures that all tasks and milestones are completed within the designated time frame.
  1. Establishes goals that guide towards continuous growth and improvement.
  1. Tracks quarterly and annual performance figures by comparing them to the previous year.


Technical

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Uses expertise to identify issues and think through creative solutions to get a problem solved or objective accomplished.
  1. Demonstrates mastery of the technical competencies required in his/her work.
  1. Keeps current with technical advances within his/her professional discipline; embraces and applies new techniques and practices
  1. Willingly shares his/her technical expertise; sought out as resource by others
  1. Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.


Managing Risk

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Takes steps to contain the costs of responding to such events.
  1. Takes steps to minimize the impact/damage of the risk events.
  1. Promotes risk management competence throughout the organization.
  1. Creates a risk profile for projects and teams.
  1. Perceives the risks of different work tasks and activities.


Regulatory/Compliance

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Coordinates internal and external audit procedures.
  1. Is professional and courteous in interactions with auditors and regulators.
  1. Maintains a compliance data recordkeeping system.
  1. Ensures the company is in compliance with industry specifications, standards, and applicable laws.
  1. Understands the applicable regulations and laws that impact our business.


Empowering Others

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Recognizes and rewards employees who make important decisions and take action when necessary.
  1. Encourages independent, original thinking and creative problem-solving.
  1. Allows the employees to have flexible work schedules.
  1. Recognizes the expertise that employees have in certain areas and allows them the freedom to operate as they see fit.
  1. Values the expertise that others bring to the team.


Strategic Insight

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Maintains knowledge of current trends in the industry.
  1. Identifies potential problems before they become critical incidents.
  1. Observes stakeholder sentiment and engagement levels through direct and indirect feedback channels.
  1. Strategically aligns projects to the goals of the company.
  1. Detects possible misalignments between team activities and strategic goals by regularly reviewing outputs against KPIs.


Cultural Awareness

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Is aware of differences in how individuals from other cultures greet one another.
  1. Encourages recognition of diverse perspectives in performance reviews and goal-setting.
  1. Encourages respectful dialogue around cultural differences and similarities.
  1. Helps other employees to become more culturally sensitive.
  1. Maintains professional decorum and avoids culturally insensitive language or behavior.


Global Perspective

Role
Model
Capable and
Effective
Somewhat
Effective
Needs
Development
  1. Works well with others from different cultural backgrounds.
  1. Sets the example for team on importance of cultural awareness.
  1. Considers customers point of view when making decisions.
  1. Develops both the cultural awareness and business skills to grow our business in all countries, and work effectively across borders with employees, customers, and shareowners.
  1. Analyzes global issues/problems that are having a large impact on the Company.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.