HR-Survey > 360-Degree Feedback > Competency Model

Administrative Skill - 360 Degree Feedback Survey Sample #7





360 Feedback Survey

Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

Sample Result Document:
Sample Results
In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Administrative Skill

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Implements and uses performance measures.
  1. Able to develop, justify and present a budget.
  1. High attention to detail.
  1. Accurately implements contract provisions.
  1. Strong organizational skills to keep the workspace and department in order
If [Participant Name] were to make improvements in Administrative Skill, what are your suggestions for how he/she can improve this?

Change Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Able to get team members to change their attitudes.
  1. Develops a strategy for implementing changes.
  1. Addresses organizational and departmental resistance to changes.
  1. Is a leading force driving changes.
  1. Develops plans for following through on the changes.
If [Participant Name] were to make improvements in Change Management, what are your suggestions for how he/she can improve this?

Clarity

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Uses appropriate grammar and tense in communications.
  1. Provides a clear vision for the future.
  1. Is clear about goals that need to be achieved.
  1. Clearly defines work objectives for employees.
  1. Adjusts communication methods to the needs of the audience.
If [Participant Name] were to make improvements in Clarity, what are your suggestions for how he/she can improve this?

Customer Focus

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Provides training to others on how to improve customer service.
  1. Addresses customer complaints immediately.
  1. Exceeds expectations of the customers.
  1. Is aware of expectations from customers.
  1. Creates documents that meet the customer's specifications.
If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Coaching

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Meets regularly with employees to coach them on areas that will enhance their performance
  1. Conducts regular performance appraisals and feedback.
  1. Addresses employee behavior problems effectively.
  1. Helps employees to maintain high personal standards.
  1. Coaches employees in how to strengthen knowledge and skills to improve work performance.
If [Participant Name] were to make improvements in Coaching, what are your suggestions for how he/she can improve this?

Teamwork

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Makes decisions that support the team's goals and objectives.
  1. Creates a climate that encourages team participation.
  1. Promotes open communication on the team.
  1. Contributes to and supports team decision-making process
  1. Listens and is attentive to other team members.
If [Participant Name] were to make improvements in Teamwork, what are your suggestions for how he/she can improve this?

Entrepreneurship

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Encourages dynamic growth opportunities.
  1. Is comfortable operating in an environment of uncertainty.
  1. Able to adapt the department to changing business demands and climate.
  1. Can work effectively in an environment of uncertainty.
  1. Maintains a high level of energy to respond to demands of the job.
If [Participant Name] were to make improvements in Entrepreneurship, what are your suggestions for how he/she can improve this?

Fiscal Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Effectively manages appropriations, reporting, purchases, expenditures, payrolls, and staff.
  1. Develops of the department's annual budget.
  1. Provides budgeting and accounting support to the Company.
  1. Monitors expenses and verifies the need for items purchased.
  1. Develops budgets and plans for various programs and initiatives.
If [Participant Name] were to make improvements in Fiscal Management, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.