HR-Survey > 360-Degree Feedback > Competency Model

Administrative Skill - 360 Degree Feedback Survey Sample #7





360 Feedback Survey

Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

Sample Result Document:
Sample Results
In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Administrative Skill

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Strong organizational skills to keep the workspace and department in order
  1. Implements and uses performance measures.
  1. High attention to detail.
  1. Enthusiastic about taking on challenging projects.
  1. Completes reports on-time.
If [Participant Name] were to make improvements in Administrative Skill, what are your suggestions for how he/she can improve this?

Change Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Assists others in understanding changes to the organization.
  1. Able to get department employees to accept new changes.
  1. Supports new initiatives for organizational changes to improve effectiveness.
  1. Effective in implementing new organizational vision and values.
  1. Develops plans for following through on the changes.
If [Participant Name] were to make improvements in Change Management, what are your suggestions for how he/she can improve this?

Clarity

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Is clear about the roles and duties of team members.
  1. Communicates ideas and facts clearly and effectively in writing.
  1. Avoids stating unclear or conflicting goals.
  1. Provides a clear vision for the future.
  1. Attends to the important details of a job or task.
If [Participant Name] were to make improvements in Clarity, what are your suggestions for how he/she can improve this?

Customer Focus

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Maintains strong relationships with customers.
  1. Prioritizes customer issues based on urgency.
  1. Is aware of expectations from customers.
  1. Able to handle difficult customers.
  1. Consistently models positive customer service attitudes.
If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Coaching

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Coaches employees in how to strengthen knowledge and skills to improve work performance.
  1. Develops the skills and capabilities of others.
  1. Helps employees to maintain high personal standards.
  1. Addresses employee behavior problems effectively.
  1. Conducts regular performance appraisals and feedback.
If [Participant Name] were to make improvements in Coaching, what are your suggestions for how he/she can improve this?

Teamwork

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Promotes open communication on the team.
  1. Encourages teamwork and collaboration.
  1. Helps other team members to research solutions to a problem.
  1. Shares credit for accomplishments with team members
  1. Helps the team make good decisions even under conditions of uncertainty.
If [Participant Name] were to make improvements in Teamwork, what are your suggestions for how he/she can improve this?

Entrepreneurship

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Encourages dynamic growth opportunities.
  1. Takes the initiative to complete tasks.
  1. Exhibits determination and passion in completion of goals.
  1. Seeks and utilizes mentors to help guide professional development.
  1. Maintains a high level of energy to respond to demands of the job.
If [Participant Name] were to make improvements in Entrepreneurship, what are your suggestions for how he/she can improve this?

Fiscal Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Keeps excellent records for financial transparency.
  1. Develops budgets and plans for various programs and initiatives.
  1. Monitors spending.
  1. Develops of the department's annual budget.
  1. Effectively manages appropriations, reporting, purchases, expenditures, payrolls, and staff.
If [Participant Name] were to make improvements in Fiscal Management, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.