HR-Survey > 360-Degree Feedback > Competency Model

Administrative Skill - 360 Degree Feedback Survey Sample #7





360 Feedback Survey

Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

is administering a new web-based survey tool which is designed to gather broad feedback as it relates to core competencies and role responsibilities that are important for the on-going success of our organization. The Leadership Team Members have agreed to participate and are seeking your feedback.

In this regard, you have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

Sample Result Document:
Sample Results
In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Administrative Skill

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Completes reports on-time.
  1. Strong organizational skills to keep the workspace and department in order
  1. Has strong technical/computer skills.
  1. High attention to detail.
  1. Implements and uses performance measures.
If [Participant Name] were to make improvements in Administrative Skill, what are your suggestions for how he/she can improve this?

Change Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Develops a strategy for implementing changes.
  1. Assists others in understanding changes to the organization.
  1. Able to get department employees to accept new changes.
  1. Supports the Company's efforts to implement changes.
  1. Effective in implementing new organizational vision and values.
If [Participant Name] were to make improvements in Change Management, what are your suggestions for how he/she can improve this?

Clarity

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Clarifies problems and their causes to help employees correct them.
  1. Attends to the important details of a job or task.
  1. Writes clear job descriptions for positions in the organization.
  1. Adjusts communication methods to the needs of the audience.
  1. Communicates with clarity and efficiency.
If [Participant Name] were to make improvements in Clarity, what are your suggestions for how he/she can improve this?

Customer Focus

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Prioritizes the needs and preferences of the customer.
  1. Exhibits a positive attitude even when dealing with difficult customers.
  1. Creates innovative solutions for the customers.
  1. Takes the initiative in solving difficult customer issues.
  1. Maintains positive customer relationships.
If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Coaching

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Helps employees to maintain high personal standards.
  1. Addresses employee behavior problems effectively.
  1. Develops the skills and capabilities of others.
  1. Meets regularly with employees to coach them on areas that will enhance their performance
  1. Provides clear, motivating, and constructive feedback.
If [Participant Name] were to make improvements in Coaching, what are your suggestions for how he/she can improve this?

Teamwork

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Takes the time to listen to the team's ideas.
  1. Promotes open communication on the team.
  1. Committed to the successful completion of team goals.
  1. Helps the team bounce back from obstacles to progress.
  1. Listens to the opinions of other team members.
If [Participant Name] were to make improvements in Teamwork, what are your suggestions for how he/she can improve this?

Entrepreneurship

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Encourages risk taking for developing potential business opportunities.
  1. Can work effectively in an environment of uncertainty.
  1. Is comfortable operating in an environment of uncertainty.
  1. Exhibits determination and passion in completion of goals.
  1. Devotes a certain amount of time and effort to developing new business opportunities.
If [Participant Name] were to make improvements in Entrepreneurship, what are your suggestions for how he/she can improve this?

Fiscal Management

Needs
Improvement
Fully
Proficient
Excels/
Role Model
Not
Applicable
  1. Develops budgets and plans for various programs and initiatives.
  1. Effective in using Company's resources.
  1. Monitors spending.
  1. Monitors expenses and verifies the need for items purchased.
  1. Keeps excellent records for financial transparency.
If [Participant Name] were to make improvements in Fiscal Management, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.