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Administrative Skill - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Administrative Skill:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



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Administrative Skill

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Strong organizational skills to keep the workspace and department in order
  1. Takes responsibility for decisions.
  1. Accurately implements contract provisions.
  1. Implements and uses performance measures.
  1. High attention to detail.


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Communicates with team members regarding best quality practices.
  1. Consistently provides timely, accurate, and reliable information on quality measures.
  1. Quickly identifies critical issues impacting quality.
  1. Recognizes their role in promoting quality and safety in the workplace.
  1. Competently and accurately analyzes quality measures.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Assigns the right people with the right skills to the right tasks taking into account experience, expertise, and availability.
  1. Flexible and willing to adjust their approach when new information or changes in the environment arise.
  1. Open to the suggestions of others when working on a problem.
  1. Pinpoints the issues that have arisen or are expected to arise.
  1. Is able to isolate the main problem.


Adaptability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Adjusts priorities to changing business goals.
  1. Is open to change and adjusts plans when needed.
  1. Ability to recognize the potential benefits of change, and create an infrastructure which supports change.
  1. Is aware of changes in the environment.
  1. Adjusts plans to meet the needs of new constraints.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Keep staff informed about what is happening in the company
  1. Is ready to offer help
  1. Delegate tasks effectively
  1. Makes you feel enthusiastic about your work
  1. Sets an example for others to follow


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Excellent at managing time.
  1. Sets appropriate goals for employees.
  1. Functions well under stress, deadlines, and/or significant workloads.
  1. Makes sure that employees understand and identify with the team's mission.
  1. Maintains self-control when personally criticized.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Willing to do whatever it takes-not afraid to have to put in extra effort.
  1. Encourages commitment in others to obtain results.
  1. Takes immediate action toward goals.
  1. Coordinates all department activities into a cohesive team effort.
  1. Committed to the team.


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is honest about making mistakes and willing to fix them.
  1. Pays close attention to what is being communicated verbally and nonverbally.
  1. Demonstrates compassion and understanding of others.
  1. Understands the core issues of conversations.
  1. Gives credit where credit is due.


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Able to settle disputes equitably.
  1. Avoids engaging in conflicts over minor workplace matters.
  1. Combines ideas and viewpoints of different team members.
  1. Seeks to avert the recurrence of conflict issues.
  1. Shares competing viewpoints to expand viewpoints.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is sincerely interested in the suggestions of co-workers
  1. Compliments other people when they do good work
  1. Recognizes the abilities and skills of self and others
  1. Makes people around them feel appreciated and valued.
  1. Recognizes team members who offer a significant contribution to a project.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.