Administrative Skill - 360 Degree Feedback Survey Sample #6

360-Degree Assessment Survey

Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Administrative Skill	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Enthusiastic about taking on challenging projects.
Implements and uses performance measures.
High attention to detail.
Takes responsibility for decisions.
Strong organizational skills to keep the workspace and department in order
Quality	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Positively influences others to strive to attain high quality standards.
Develops a quality manual to assist in troubleshooting issues and documenting the quality management system.
Assesses strengths and weaknesses of various quality initiatives.
Sets benchmarks for quality improvements.
Implements standardized and data driven quality processes/procedures.
Problem Solving	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Skilled at quickly diagnosing issues, identifying root causes, and developing and implementing effective solutions in the workplace.
Solves problems using logic and insight.
Generates alternative solutions to problems and challenges.
Identifies fresh approaches and shows a willingness to question traditional assumptions.
Ability to solve problems at root cause rather than at symptom level.
Adaptability	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is flexible and open minded in dealing with others.
Adjusts plans as needed based on changing conditions.
Ability to recognize the potential benefits of change, and create an infrastructure which supports change.
Adjusts plans to meet the needs of new constraints.
Flexible and open to new ideas and encourages others to recognize the value of change.
Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Takes responsibility for things that go wrong
Keep staff informed about what is happening in the company
Delegate tasks effectively
Is ready to offer help
Sets an example for others to follow
Establishing Focus/Direction	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Sets appropriate goals for employees.
Maintains self-control when personally criticized.
Functions well under stress, deadlines, and/or significant workloads.
Maintains focus when handling several problems or tasks simultaneously.
Makes sure that employees understand how their work relates to organizational goals.
Commitment To Result	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Committed to the team.
Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
Takes immediate action toward goals.
Coordinates all department activities into a cohesive team effort.
Able to focus on a task even when working alone.
Interpersonal Skills	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Offers praise to colleagues who have successfully completed major projects.
Honest about owning up to mistakes made.
Anticipates the concerns of other employees.
Demonstrates compassion and understanding of others.
Effectively manages conflicts by dealing with them directly and immediately
Conflict Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Tries to understand others' point of view before making judgments
Seeks to achieve mutually acceptable outcomes.
Facilitates constructive dialog with stakeholders.
Seeks to develop a shared understanding of the issues involved.
Works to settle conflicts in a manner that is acceptable for a long-term solution.
Recognition	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Readily shares credit and gives others opportunity for visibility.
Compliments other people when they do good work
Recognizes the abilities and skills of self and others
Recognizes team members who offer a significant contribution to a project.
Finds opportunities to recognize others.

51. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
52. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
53. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
54. Additional comments, if any for [Participant Name Here]'s assessment.