Administrative Skill - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Administrative Skill:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers)
Survey 14 (4-point scale; N/A)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Administrative Skill

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Enthusiastic about taking on challenging projects.
  1. Has strong technical/computer skills.
  1. Completes reports on-time.
  1. High attention to detail.
  1. Implements and uses performance measures.


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Creates effective policies regarding quality of services and products.
  1. Creates quality improvement programs and processes.
  1. Quickly addresses changes in quality of the products.
  1. Influences others to achieve high quality standards.
  1. Corrects issues in a timely manner.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Identifies fresh approaches and shows a willingness to question traditional assumptions.
  1. Able to balance the needs of different people in a solution to a problem.
  1. Is a good problem solver and decision maker
  1. Identifies and assesses all potential responses to a problem.
  1. Implements effective solutions to critical problems.


Adaptability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Accommodates changes as needed.
  1. Is open to new ideas and innovations.
  1. Is aware of changes in the environment.
  1. Is proactive and takes steps to prepare for changes in the workplace.
  1. Recognizes and implements changes to enhance efficiency and effectiveness.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Takes responsibility for things that go wrong
  1. Is ready to offer help
  1. Keep staff informed about what is happening in the company
  1. Makes you feel enthusiastic about your work
  1. Delegate tasks effectively


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Helps guide employees with prioritizing tasks.
  1. Aligns the department's goals with the goals of the organization.
  1. Makes sure that employees understand how their work relates to organizational goals.
  1. Maintains focus when handling several problems or tasks simultaneously.
  1. Stays focused even when under pressure and stress.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Willing to do whatever it takes-not afraid to have to put in extra effort.
  1. Coordinates all department activities into a cohesive team effort.
  1. Creates a sense of urgency among the store team members to complete activities, which drive sales.
  1. Maintains persistence and dedication to achieving results.
  1. Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Strives to lead by example to demonstrate the value of interpersonal relationships.
  1. Respectful of the opinions and ideas of others.
  1. Creates an atmosphere that supports the open expression of ideas
  1. Is someone you can trust.
  1. Values the input from coworkers.


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Establishes roles and responsibilities.
  1. Prefers to resolve conflicts through negotiation rather than coersion.
  1. Identifies who holds the authority to make decisions.
  1. Works to meet the basic needs of each side in the conflict.
  1. Seeks to avert the recurrence of conflict issues.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is sincerely interested in the suggestions of co-workers
  1. Makes people around them feel appreciated and valued.
  1. Lets employees know when they have done well
  1. Readily shares credit and gives others opportunity for visibility.
  1. Reinforces and rewards employees for accomplishing necessary goals.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.