hr-survey.com

Administrative Skill - 360 Degree Feedback Survey Sample #6


Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Administrative Skill

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Has strong technical/computer skills.
  1. Accurately implements contract provisions.
  1. Takes responsibility for decisions.
  1. Completes reports on-time.
  1. Enthusiastic about taking on challenging projects.


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages others to achieve high quality standards.
  1. Holds employees accountable for their quality of work.
  1. Always strives to produce the highest quality work products.
  1. Analyze what occurred and re-adjusts accordingly when goals are not met.
  1. Reflects on what is working and what could be improved.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Identifies and assesses all potential responses to a problem.
  1. Works cooperatively with others to solve problems.
  1. Able to balance the needs of different people in a solution to a problem.
  1. Ability to develop innovative solutions to problems.
  1. Effective in solving problems.


Adaptability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Performs a wide range of tasks, responds to changes in direction and priorities and accepts new challenges, responsibilities, and assignments.
  1. Able to work effectively with new people and new teams.
  1. Able to quickly learn new ways of performing their job.
  1. Is proactive and takes steps to prepare for changes in the workplace.
  1. Works effectively in dynamic and changing work environments.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Keep staff informed about what is happening in the company
  1. Sets an example for others to follow
  1. Is ready to offer help
  1. Delegate tasks effectively
  1. Takes responsibility for things that go wrong


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Stays focused even when under pressure and stress.
  1. Sets appropriate goals for employees.
  1. Makes sure that employees understand how their work relates to organizational goals.
  1. Makes sure that employees understand and identify with the team's mission.
  1. Aligns the department's goals with the goals of the organization.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Willing to do whatever it takes-not afraid to have to put in extra effort.
  1. Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
  1. Encourages commitment in others to obtain results.
  1. Creates a sense of urgency among the store team members to complete activities, which drive sales.
  1. Able to focus on a task even when working alone.


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Effectively manages conflicts by dealing with them directly and immediately
  1. Able to work with individuals at all levels of the Company.
  1. Comes across as credible, knowledgeable and sincere
  1. Is open and approachable
  1. Creates an atmosphere that supports the open expression of ideas


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Assists team members by helping them see the other point of view.
  1. Deals effectively with employee grievances.
  1. Discusses conflict situations with supervisor.
  1. Tries to understand others' point of view before making judgments
  1. Clearly expresses expectations to others.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Recognizes individuals for a specific outstanding achievement.
  1. Recognizes team members who offer a significant contribution to a project.
  1. Makes people around them feel appreciated and valued.
  1. Readily shares credit and gives others opportunity for visibility.
  1. Lets employees know when they have done well



  1. Overall, please rate the effectiveness of .






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for 's assessment.