Administrative Skill - 360 Degree Feedback Survey Sample #6

360-Degree Assessment Survey

Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

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Administrative Skill	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Ensures compliance by verifying that the response meets the requirements and adheres to any formatting or submission guidelines specified in the RFQ/RFI.
Inventories and documents current supplies and resources.
Is productive in an office environment.
Provides high-level administrative support and assistance.
Uses best practices for handling sensitive or confidential materials.
Quality	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Ensures high consistency across batches or production runs.
Verifies the operators have the necessary equipment and supplies to ensure high quality.
Engages and leads staff in implementation of new quality procedures.
Anticipates and mitigates quality issues before they become a major problem.
Is preventative in dealing with quality issues.
Problem Solving	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is comfortable with uncertainty and can work effectively even when all the information is not yet available.
Invests in training and development programs to equip team members with the skills and knowledge they need to identify and solve problems effectively.
Evaluates alternative courses of action.
Able to solve problems at root cause rather than at symptom level.
Utilizes a variety of approaches and tools to tackle issues in various contexts.
Adaptability	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Learns new skills to become competitive and contribute to the bottom line.
Able to adapt to changes in technology and processes.
Adjusts communication style to meet the needs of the audience.
Ability to recognize the potential benefits of change, and create an infrastructure which supports change.
Is aware of changes to team personnel.
Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Makes decisions that deliver immediate value while advancing long-term strategic goals.
Empowers employees to structure their work schedule to maximize their productivity.
Is confident in the abilities of their subordinates.
Empowers employees to make their own decisions in the field.
Helps the team stay focused by clearly communicating shifting priorities during times of uncertainty or transition.
Establishing Focus/Direction	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Is flexible and ready to adjust strategies in response to changing circumstances.
Creates well articulated goals for the department.
Stays focused even when under pressure and stress.
Delegates responsibilities to team leads or supervisors to oversee specific areas of work.
Leads by example to guide employees in the completion of tasks.
Commitment	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Exhibits commitment by challenging excuses and rationalizations, keeping the focus on responsibility and results.
Drives momentum by setting clear deadlines, ensuring commitments are pursued with focus and timeliness.
Is highly committed to achieving organizational goals and objectives.
Maintains discipline in execution, ensuring commitment to rigor and consistency in work.
Dedicated to following through on established plans without losing sight of long-term objectives.
Interpersonal Skills	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Attends to both the content and the context of what was being said.
Is thoughtful and honest about the feedback they give others.
Gives credit where credit is due.
Sees values in the diversity of individuals on the team.
Willing to overlook personal differences and focus on completing the task at hand.
Conflict Management	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Encourages team members to express their ideas and concerns openly.
Avoids engaging in conflicts over minor workplace matters.
Encourages individuals to modify their underlying work behaviors that may have contributed to the conflict.
Combines ideas and viewpoints of different team members.
Uses conflicts to challenge outdated norms or assumptions, prompting fresh thinking and cultural evolution.
Recognition	Needs Significant Improvement	Could benefit from Development	Capable and Effective	Role Model
Uses recognition and rewards to reinforce desired behaviors.
Acknowledges and appreciates the worth of employees.
Uses recognition to guide employees to better work standards.
Offers recognition that is thoughtful and individualized, ensuring that the method and reward suit the person being acknowledged.
Offers recognition on "spur-of-the-moment".

51. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
52. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
53. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.
    
    
    
54. Additional comments, if any for [Participant Name Here]'s assessment.