HR-Survey > 360-Degree Feedback > Competency Model

Administrative Skill - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Administrative Skill

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Completes reports on-time.
  1. Implements and uses performance measures.
  1. Has strong technical/computer skills.
  1. Accurately implements contract provisions.
  1. Strong organizational skills to keep the workspace and department in order


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages others to achieve high quality standards.
  1. Encourages others to produce the highest quality work products.
  1. Encourages employees to produce the best quality products.
  1. Holds employees accountable for their quality of work.
  1. Analyze what occurred and re-adjusts accordingly when goals are not met.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Ability to develop innovative solutions to problems.
  1. Implements effective solutions to critical problems.
  1. Identifies fresh approaches and shows a willingness to question traditional assumptions.
  1. Identifies and assesses all potential responses to a problem.
  1. Able to balance the needs of different people in a solution to a problem.


Adaptability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Able to respond to incidents without stopping the workflow.
  1. Able to adjust to changing environments.
  1. Works effectively with various personalities of team members.
  1. Ability to recognize the potential benefits of change, and create an infrastructure which supports change.
  1. Recognizes and implements changes to enhance efficiency and effectiveness.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Sets an example for others to follow
  1. Makes you feel enthusiastic about your work
  1. Delegate tasks effectively
  1. Is ready to offer help
  1. Keep staff informed about what is happening in the company


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Stays focused even when under pressure and stress.
  1. Maintains self-control when personally criticized.
  1. Maintains focus when handling several problems or tasks simultaneously.
  1. Excellent at managing time.
  1. Makes sure that employees understand and identify with the team's mission.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Committed to the team.
  1. Takes immediate action toward goals.
  1. Willing to do whatever it takes-not afraid to have to put in extra effort.
  1. Encourages commitment in others to obtain results.
  1. Coordinates all department activities into a cohesive team effort.


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Sees values in the diversity of individuals on the team.
  1. Takes time to recognize the efforts of others.
  1. Recognizes the contributions of others.
  1. Creates an atmosphere that supports the open expression of ideas
  1. Adapts management style to meet the needs of the individual or situation.


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Helps employees to think through alternative ways to resolve conflict situations.
  1. Clearly expresses expectations to others.
  1. Discusses conflict situations with supervisor.
  1. Deals effectively with employee grievances.
  1. Assists team members by helping them see the other point of view.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is sincerely interested in the suggestions of co-workers
  1. Compliments other people when they do good work
  1. Recognizes the abilities and skills of self and others
  1. Finds opportunities to recognize others.
  1. Lets employees know when they have done well



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.