Administrative Skill |
- Accurately implements contract provisions.
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- Completes reports on-time.
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- Enthusiastic about taking on challenging projects.
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- Implements and uses performance measures.
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- Able to develop, justify and present a budget.
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Change Management |
- Effective in dealing with ambiguous and challenging situations.
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- Adopts changes to set and example for others to follow.
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- Addresses organizational and departmental resistance to changes.
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- Supports new initiatives for organizational changes to improve effectiveness.
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- Effective in implementing new organizational vision and values.
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Project Management |
- Responds quickly and appropriately to unforeseen problems.
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- Anticipates potential problems and institutes controls and contingency plans to address them.
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- Defines project outcomes based on customer requirements.
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- Works with customers and clients to assess their needs and define project parameters.
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- Inspires others to accomplish goals and objectives.
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Fiscal Management |
- Develops budgets and plans for various programs and initiatives.
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- Effective in using Company's resources.
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- Keeps excellent records for financial transparency.
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- Develops of the department's annual budget.
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- Monitors expenses and verifies the need for items purchased.
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Accountability |
- Develops goals and establishes objective measures of success.
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- Creates a consistent process for prioritizing work.
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- Is someone you can trust.
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- Acts like an owner when they make decisions.
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- Defines roles, rights, and responsibilities of the team.
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Integrity |
- Establishes relationships of trust, honesty, fairness, and integrity.
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- Demonstrates honesty and truthfulness at all times.
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- Maintains strong relationships with others.
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- Accepts responsibility for mistakes.
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- Develops trust and confidence from others.
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Establishing Focus/Direction |
- Excellent at managing time.
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- Makes sure that employees understand how their work relates to organizational goals.
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- Aligns the department's goals with the goals of the organization.
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- Makes sure that employees understand and identify with the team's mission.
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- Maintains self-control when personally criticized.
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Delegation |
- Encourages and empowers subordinates to use initiative in achieving goals and objectives.
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- Sets clear and reasonable expectations for others and follows through on their progress.
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- Allows subordinates to use their own methods and procedures.
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- Delegates authority and responsibility to subordinates and holds them accountable for their actions.
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- Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
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Commitment To Result |
- Takes immediate action toward goals.
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- Maintains persistence and dedication to achieving results.
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- Coordinates all department activities into a cohesive team effort.
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- Willing to do whatever it takes-not afraid to have to put in extra effort.
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- Creates a sense of urgency among the store team members to complete activities, which drive sales.
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Safety |
- Identifies predictable hazards in the workplace.
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- Keeps accurate safety records.
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- Participates in safety training when available.
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- Points out behaviors in others that may be unsafe.
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- Ensures compliance with safety regulations.
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Trustworthy |
- Communicates an understanding of the other person's interests, needs and concerns.
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- Demonstrates congruence between statements and actions.
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- Takes ownership, delivers on commitments
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- Builds and maintains the trust of others.
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- Demonstrates a sense of responsibility and commitment to public trust.
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Strategic Focus |
- Communicates goals and objectives to employees.
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- Able to decline a poor strategy by proposing alternate strategies.
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- Sustains or achieves a competitive advantage for the organization by analyzing the best practices and lessons learned from other organizations.
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- Monitors performance of each market within the Area, utilizing reports to ensure sales growth, cost management, and profitability targets are met.
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- Focuses attention on treating the causes of problems rather than simply addressing the symptoms.
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Cultural Awareness |
- Respects others regardless of age, race, gender, nationality, or disability.
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- Encourages a work environment where individual differences are valued.
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- Treats others with dignity and respect.
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- Maintains an inclusive work environment that maximizes the talents of others in achieving goals.
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- Fosters a diverse workforce free from discrimination and harassment.
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