HR-Survey > 360-Degree Feedback > Competency Model

Administrative Skill - 360 Degree Feedback Survey Sample #9





360 Feedback Survey

Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Administrative Skill

Definite Strength Meets Standards Needs Development N/A
  1. Completes reports on-time.
  1. Accurately implements contract provisions.
  1. Enthusiastic about taking on challenging projects.
  1. Implements and uses performance measures.
  1. Takes responsibility for decisions.


Change Management

Definite Strength Meets Standards Needs Development N/A
  1. Develops plans for following through on the changes.
  1. Adopts changes to set and example for others to follow.
  1. Is an inspiration for others to accept the recent changes.
  1. Works cooperatively with others to implement changes.
  1. Develops a strategy for implementing changes.


Project Management

Definite Strength Meets Standards Needs Development N/A
  1. Decides what metrics should be used as milestones for the project.
  1. Outlines key project dates and milestones.
  1. Documents the sequence of steps needed to complete the project.
  1. Creates the communications that will be used throughout the project's implementation.
  1. Develops action items, workplans, timelines, and criteria for projects.


Fiscal Management

Definite Strength Meets Standards Needs Development N/A
  1. Monitors spending.
  1. Develops of the department's annual budget.
  1. Monitors expenses and verifies the need for items purchased.
  1. Effective in using Company's resources.
  1. Provides budgeting and accounting support to the Company.


Accountability

Definite Strength Meets Standards Needs Development N/A
  1. Holds employees accountable through regular performance reviews.
  1. Lets supervisor know of any setbacks to the progress on achieving goals.
  1. Chooses integrity over convenience.
  1. Accepts personal responsibility for the timeliness of work.
  1. Does not make excuses for missed deadlines.


Integrity

Definite Strength Meets Standards Needs Development N/A
  1. Follows tasks to completion.
  1. Maintains strong relationships with others.
  1. Fosters a high standard of ethics and integrity.
  1. Demonstrates sincerity in actions with others.
  1. Demonstrates honesty and truthfulness at all times.


Establishing Focus/Direction

Definite Strength Meets Standards Needs Development N/A
  1. Helps guide employees with prioritizing tasks.
  1. Aligns the department's goals with the goals of the organization.
  1. Stays focused even when under pressure and stress.
  1. Maintains self-control when personally criticized.
  1. Makes sure that employees understand and identify with the team's mission.


Delegation

Definite Strength Meets Standards Needs Development N/A
  1. Encourages and empowers subordinates to use initiative in achieving goals and objectives.
  1. Entrusts subordinates with important tasks.
  1. Sets clear and reasonable expectations for others and follows through on their progress.
  1. Delegates authority and responsibility to subordinates and holds them accountable for their actions.
  1. Allows subordinates to use their own methods and procedures.


Commitment To Result

Definite Strength Meets Standards Needs Development N/A
  1. Maintains persistence and dedication to achieving results.
  1. Encourages commitment in others to obtain results.
  1. Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
  1. Committed to the team.
  1. Creates a sense of urgency among the store team members to complete activities, which drive sales.


Safety

Definite Strength Meets Standards Needs Development N/A
  1. Develops a strong safety culture.
  1. Encourages others to attend safety training.
  1. Participates in safety training when offered.
  1. Ensures that all supervisors are aware of regulatory and compliance measures.
  1. Develops a sustainable safety culture.


Trustworthy

Definite Strength Meets Standards Needs Development N/A
  1. Takes ownership, delivers on commitments
  1. Takes care to maintain confidential information.
  1. Builds and maintains the trust of others.
  1. Communicates an understanding of the other person's interests, needs and concerns.
  1. Seeks to mitigate grievances by clarifying intentions and finding suitable remedies.


Strategic Focus

Definite Strength Meets Standards Needs Development N/A
  1. Monitors performance of each market within the Area, utilizing reports to ensure sales growth, cost management, and profitability targets are met.
  1. Avoids complacency and strives to be ahead of changes in the business environment.
  1. Creates strategic objectives to increase revenue and profit margins.
  1. Is effective in using strategic tools such as value chain analysis, business environment analysis, and competitor analysis.
  1. Makes strategic changes to stay ahead of changes in the business environment.


Cultural Awareness

Definite Strength Meets Standards Needs Development N/A
  1. Effective in working with individuals with a variety of cultural backgrounds.
  1. Seeks clarification to avoid misunderstandings.
  1. Hires individuals with different cultural backgrounds for the department.
  1. Actively listens to other employees' stories about their culture.
  1. Understands the impact that our culture may have on interactions between individuals.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.