HR-Survey > 360-Degree Feedback > Competency Model

Administrative Skill - 360 Degree Feedback Survey Sample #9





360 Feedback Survey

Questionnaires Measuring Administrative Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Administrative Skill

Definite Strength Meets Standards Needs Development N/A
  1. Accurately implements contract provisions.
  1. Takes responsibility for decisions.
  1. High attention to detail.
  1. Completes reports on-time.
  1. Implements and uses performance measures.


Change Management

Definite Strength Meets Standards Needs Development N/A
  1. Adopts changes to set and example for others to follow.
  1. Is a leading force driving changes.
  1. Effective in dealing with ambiguous and challenging situations.
  1. Is an inspiration for others to accept the recent changes.
  1. Assists others in understanding changes to the organization.


Project Management

Definite Strength Meets Standards Needs Development N/A
  1. Creates a schedule for the different phases of the project.
  1. Decides what metrics should be used as milestones for the project.
  1. Researches potential solutions to meet the constraints of the project.
  1. Hold team members accountable for completing specific tasks on the project.
  1. Develops action items, workplans, timelines, and criteria for projects.


Fiscal Management

Definite Strength Meets Standards Needs Development N/A
  1. Effective in using Company's resources.
  1. Develops of the department's annual budget.
  1. Ensures others follow the correct rules and regulations on fiscal matters.
  1. Monitors expenses and verifies the need for items purchased.
  1. Develops budgets and plans for various programs and initiatives.


Accountability

Definite Strength Meets Standards Needs Development N/A
  1. Holds employees accountable for completing the project successfully.
  1. Takes full responsibility for unmet expectations and makes corrective actions immediately.
  1. Can be counted on to do their role well.
  1. Takes responsibility for the direction of the team.
  1. Exhibits a sense of ownership of outcomes and results.


Integrity

Definite Strength Meets Standards Needs Development N/A
  1. Follows tasks to completion.
  1. Maintains strong relationships with others.
  1. Does what was promised.
  1. Demonstrates sincerity in actions with others.
  1. Establishes relationships of trust, honesty, fairness, and integrity.


Establishing Focus/Direction

Definite Strength Meets Standards Needs Development N/A
  1. Makes sure that employees understand how their work relates to organizational goals.
  1. Functions well under stress, deadlines, and/or significant workloads.
  1. Maintains focus when handling several problems or tasks simultaneously.
  1. Helps guide employees with prioritizing tasks.
  1. Sets appropriate goals for employees.


Delegation

Definite Strength Meets Standards Needs Development N/A
  1. Delegates authority and responsibility to subordinates and holds them accountable for their actions.
  1. Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
  1. Defines goals and objectives for subordinates.
  1. Tells subordinates what to do, not how to do it.
  1. Defines the roles, responsibilities, required actions, and deadlines for team members.


Commitment To Result

Definite Strength Meets Standards Needs Development N/A
  1. Able to focus on a task even when working alone.
  1. Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
  1. Maintains persistence and dedication to achieving results.
  1. Coordinates all department activities into a cohesive team effort.
  1. Committed to the team.


Safety

Definite Strength Meets Standards Needs Development N/A
  1. Identifies and addresses safety needs.
  1. Keeps accurate safety records.
  1. Creates accurate and effective measures of safety.
  1. Works to implement corrective safety measures.
  1. Mitigates hazards and safety issues that arise.


Trustworthy

Definite Strength Meets Standards Needs Development N/A
  1. Demonstrates a sense of responsibility and commitment to public trust.
  1. Takes ownership, delivers on commitments
  1. Works in a way that makes others want to work with her/him.
  1. Takes care to maintain confidential information.
  1. Communicates an understanding of the other person's interests, needs and concerns.


Strategic Focus

Definite Strength Meets Standards Needs Development N/A
  1. Strategically positions resources to meet the needs of field based employees.
  1. Creates a SWOT matrix to help analyze data.
  1. Identifies business strategies to strengthen competitive capabilities.
  1. Looks for opportunities to enhance contributions to the bottom line.
  1. Maintains strategic focus by regularly reviewing the strategic plan and taking corrective actions as needed to stay on track.


Cultural Awareness

Definite Strength Meets Standards Needs Development N/A
  1. Hires individuals with different cultural backgrounds for the department.
  1. Engages with individuals that have different cultural backgrounds.
  1. Is sensitive to the similarities and differences that exist between cultures.
  1. Shows respect in daily interactions
  1. Is responsive to individuals from other cultures.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.