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Administrative Skill - 360 Degree Feedback Survey Sample #3





Questionnaires Measuring Administrative Skill:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Instructions

You have been asked to evaluate yourself as part of a 360-degree feedback process. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Competencies Included:
Administrative Skill, Communication Skills, Action, Emotional Intelligence, Management, Project Management, Delegation, Initiative, Responsible, Teamwork, Business Acumen, Strategic Focus
Sample Result Document:
Sample Results
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.



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Administrative Skill

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
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Competency
Usually
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Competency
Always
Exhibits this
Competency
  1. Plans and prioritizes facets/aspects of project workloads to keep on schedule.
  1. Operates various telecommunications devices.
  1. Understands the implications of new information for both current and future problem-solving and decision-making.
  1. Takes time to grasp the points being made, and ensures individuals feel heard.
  1. Directs or coordinates the supportive services department of a business, agency, or organization.
Please feel free to provide any comments to help explain your answers?

Communication Skills

Does Not
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Competency
Seldom
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Competency
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Competency
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  1. Tailors the language, style, and medium of communication to meet the needs of the recipient.
  1. Implements performance appraisals focused on employee development using SMART criteria
  1. Keeps an open-door policy to provide support and guidance.
  1. Presents clear and persuasive information in reports.
  1. Persuasive and articulate when communicating.
Please feel free to provide any comments to help explain your answers?

Action

Does Not
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Competency
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Competency
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Competency
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  1. Anticipates critical incidents in the department and takes steps to mitigate their effect.
  1. Identifies needs and takes steps to address them.
  1. Effectively handles multiple complex issues simultaneously.
  1. Takes proactive steps to address potential issues before they became a problem.
  1. Works quickly when faced with difficult problems.
Please feel free to provide any comments to help explain your answers?

Emotional Intelligence

Does Not
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Competency
Seldom
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Competency
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Competency
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  1. Helps employees to resolve conflicts, communicate clearly, and work together to solve problems.
  1. Able to understand others' points of view.
  1. Is able to manage their own emotions.
  1. Is able to control their own emotions.
  1. Is attentive to emotional cues and interprets others' feelings correctly.
Please feel free to provide any comments to help explain your answers?

Management

Does Not
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Competency
Seldom
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Competency
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Competency
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  1. Fosters ongoing, two-way communication within the team.
  1. Engages others with integrity and professionalism across roles and contexts.
  1. Identifies key strategic factors, risks, and opportunities that impact the organization.
  1. Is committed to doing the best job possible.
  1. Maintains composure and professionalism when addressing performance issues or workplace tension.
Please feel free to provide any comments to help explain your answers?

Project Management

Does Not
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Competency
Seldom
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Competency
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Competency
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  1. Holds meetings with supply-chain vendors regarding acquisition of resources.
  1. Meets with stakeholders to determine the requirements for the project.
  1. Motivates the team to meet project deadlines and performance measures.
  1. Determines the roles for project team members.
  1. Accurately determines the number of staff needed for the project.
Please feel free to provide any comments to help explain your answers?

Delegation

Does Not
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Competency
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Competency
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Competency
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  1. Allows decisions to be made at the point-of-care.
  1. Provides clear expectations but allows for flexibility.
  1. Sets expectations for communication and progress updates while respecting employees' working styles.
  1. Determines each employee's readiness for new challenges based on past performance.
  1. Recognizes employees' strengths and aligns tasks with their enthusiasm.
Please feel free to provide any comments to help explain your answers?

Initiative

Does Not
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Competency
Seldom
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Competency
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Competency
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Competency
  1. Gladly seeks additional responsibilities.
  1. Seizes upon chances to improve the department's prospects.
  1. Takes advantage of opportunities when they become available.
  1. Takes action to implement new changes in the policies and procedures.
  1. Champions projects that directly support strategic goals or KPIs.
Please feel free to provide any comments to help explain your answers?

Responsible

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Competency
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Competency
  1. ...takes personal responsibility for results.
  1. Sets a good example
  1. Behavior is ethical and honest.
  1. Acts as a resource without removing individual responsibility.
  1. Completes assigned work tasks.
Please feel free to provide any comments to help explain your answers?

Teamwork

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Competency
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  1. Encourages other team members to adopt new procedures.
  1. Adjusts to changes in the composition of the team.
  1. Acts as an effective team player
  1. Finds opportunities to recognize and reward team members.
  1. Coaches team members to work toward a common goal.
Please feel free to provide any comments to help explain your answers?

Business Acumen

Does Not
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Competency
Seldom
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Competency
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Competency
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Competency
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Competency
  1. Seeks to better understand other areas of the company, including their operations, personnel, and output.
  1. Fosters a critical analysis of events and issues.
  1. Is up-to-date with regulatory guidelines and policies.
  1. Has a good understanding of liabilities and assets.
  1. Recognizes the potential business impact of specific risks.
Please feel free to provide any comments to help explain your answers?

Strategic Focus

Does Not
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Competency
Seldom
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Competency
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Competency
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Competency
  1. Creates strategic objectives to increase revenue and profit margins.
  1. Develops a strategic plan for adapting the organization to better respond to external changes in the marketplace.
  1. Understands the importance of developing strategic capabilities.
  1. Communicates the company's strategic goals and decisions to teams and departments.
  1. Ensures adherence to the strategy to sustain achievement of targeted levels of organizational performance.
Please feel free to provide any comments to help explain your answers?

  1. Overall, please rate the effectiveness of [Participant Name].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.