HR-Survey > 360-Degree Feedback > Competency Model > Administrative Skill

Administrative Skill - 360 Degree Feedback Survey Sample #3





Questionnaires Measuring Administrative Skill:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers)
Survey 14 (4-point scale; N/A)
Instructions

You have been asked to evaluate yourself as part of a 360-degree feedback process. Other employees, including your manager(s), peers, and direct reports will also evaluate you. In this manner, you will be provided with a comprehensive, multi-perspective (i.e., 360-degree) view of your performance as a manager. The objective is to provide you with feedback so as to allow you to improve your performance, resulting in improved team performance, and organizational effectiveness.

If you are not able to respond to an item, leave it blank and go on to the next item.

Competencies Included:
Administrative Skill, Communication Skills, Action, Emotional Intelligence, Management, Project Management, Delegation, Initiative, Responsible, Teamwork, Business Acumen, Strategic Focus
Sample Result Document:
Sample Results
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.






Administrative Skill

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. Completes reports on-time.
  1. Accurately implements contract provisions.
  1. Able to develop, justify and present a budget.
  1. Implements and uses performance measures.
  1. Has strong technical/computer skills.
Please feel free to provide any comments to help explain your answers?

Communication Skills

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
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Exhibits this
Competency
  1. Confidently interacts with all tiers of the organization.
  1. Communicates effectively with colleagues and customers
  1. Is willing to give feedback to others even if that feedback is critical of their approach.
  1. Communicates with department leadership
  1. Takes on challenging questions and provides instant answers.
Please feel free to provide any comments to help explain your answers?

Action

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
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Exhibits this
Competency
  1. Is ambitious when working on the project.
  1. Conducts critical-incident review immediately after the event.
  1. Takes action in critical situations.
  1. Drives and mobilizes others progress toward goals.
  1. Establishes the tasks and direction for the team.
Please feel free to provide any comments to help explain your answers?

Emotional Intelligence

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. Is able to control their own emotions.
  1. Is attentive to emotional cues and interprets others' feelings correctly.
  1. Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
  1. Helps employees to resolve conflicts, communicate clearly, and work together to solve problems.
  1. Accurately perceives the emotional reactions of others.
Please feel free to provide any comments to help explain your answers?

Management

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. Takes responsibility for things that go wrong
  1. Delegate tasks effectively
  1. Sets an example for others to follow
  1. Makes you feel enthusiastic about your work
  1. Is ready to offer help
Please feel free to provide any comments to help explain your answers?

Project Management

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
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Competency
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Exhibits this
Competency
  1. Presents clear and accurate status information to required constituents.
  1. Plans and implements responses to potential threats to the success of the project.
  1. Engages stakeholders and team members in open discussions.
  1. Organizes, plans, and directs resources to accomplish the goals and objectives.
  1. Identifies the project time and budget constraints.
Please feel free to provide any comments to help explain your answers?

Delegation

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
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Competency
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Competency
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Competency
  1. Encourages and empowers subordinates to use initiative in achieving goals and objectives.
  1. Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
  1. Tells subordinates what to do, not how to do it.
  1. Assigns tasks to create learning opportunities for the employees.
  1. Defines the roles, responsibilities, required actions, and deadlines for team members.
Please feel free to provide any comments to help explain your answers?

Initiative

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. Goes above and beyond the stated goals.
  1. Coach others to foster an environment which can adapt quickly and willingly to rapid change.
  1. Addresses small problems before they become big ones.
  1. Initiates draft reports for consideration.
  1. Updates the documentation as soon as the situation changes.
Please feel free to provide any comments to help explain your answers?

Responsible

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
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Competency
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Competency
Always
Exhibits this
Competency
  1. Completes assigned work tasks.
  1. Sets high personal standards of performance.
  1. Holds herself / himself accountable to goals / objectives
  1. Behavior is ethical and honest.
  1. Sets a good example.
Please feel free to provide any comments to help explain your answers?

Teamwork

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
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Competency
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Competency
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Exhibits this
Competency
  1. Builds strong relationships with team members.
  1. Listens and is attentive to other team members.
  1. Encourages dialog between team members.
  1. Demonstrates compassion and respect for others through actions; is concerned about their work and non-work issues
  1. Contributes to and supports team decision-making process
Please feel free to provide any comments to help explain your answers?

Business Acumen

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
Always
Exhibits this
Competency
  1. Provides a high level of business services to customers.
  1. Is up-to-date with regulatory guidelines and policies.
  1. Understands how strategic decisions impact constituents within the Company.
  1. Can effectively interpret and analyze market data.
  1. Understands our competitors and their strengths and weaknesses.
Please feel free to provide any comments to help explain your answers?

Strategic Focus

Does Not
Exhibit this
Competency
Seldom
Exhibits this
Competency
Sometimes
Exhibits this
Competency
Usually
Exhibits this
Competency
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Exhibits this
Competency
  1. Maintains a strategic focus to sustain competitiveness in changing business environments.
  1. Develops strategies to increase efficiency and reduce environmental impacts.
  1. Makes quick and creative decisions to adjust the strategy to meet the demands of changing situations.
  1. Develops strategies to effectively use company resources and exploit potential opportunities.
  1. Creates deadlines for various components of the strategy.
Please feel free to provide any comments to help explain your answers?

  1. Overall, please rate the effectiveness of [Participant Name].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.