Questionnaire Items Measuring Negotiation Skills

Definition: Negotiation Skills are about understanding the positions of each side and using interpersonal skills to be resolute in positions and setting boundaries yet also be flexible and strategic in generating solutions and building consensus. These skills help articulate well prepared and data driven positions that are persuasive. Having self-control and being perceptive to the emotions and positions of others and remaining calm and composed are also very important to becoming a skilled and effective negotiator.

Negotiation skills help achieve success in the workplace. The main components of negotiation skills include:

Understanding Positions: Negotiators are thoroughly aware of the needs, motivations, and priorities of both parties, ensuring a clear understanding of key issues and the current business/market environment. They maintain a firm grasp on the interests, options, and problems to be solved, staying well-informed and focused on the situation.
Resolute and Confident: Negotiators are resolute in positions to build trust, predictability, and consistency in negotiation strategy, confidently stating priorities and non-negotiables. They demonstrate focus, withstand pressure, and know the BATNA, and are prepared to walk away if core interests are not met.
Setting Boundaries: Negotiators declines bad ideas to avoid poor decisions, maintain quality and high standards, set firm negotiating limits, and clearly communicate boundaries. They are prepared to walk away if core interests are not met.
Being Flexible: Negotiators adapts to changing situations by being flexible in responses and knowing when to stand firm or compromise. They adjust plans and methods to address immediate challenges and current demands effectively.
Strategic: Negotiators adapt strategies to meet current needs, distinguishing between different negotiation styles and using each party's motivations to find mutually beneficial solutions. They are skilled in relevant tactics, aware of past successful approaches, and flexible in adapting strategies for effective outcomes.
Generating Solutions: Through collaborative problem-solving and transparent communication, negotiators aim for solutions that benefit all parties involved. They focus on creating mutually advantageous outcomes by aligning interests and developing value-driven, win-win solutions.
Data Driven: Negotiators develop a unified strategy by integrating diverse viewpoints and resolving conflicts, use credible data and objective standards to justify positions. Collect and assess information from various stakeholders, leveraging it strategically to support positions with compelling evidence and maximize value.

Negotiation skills enable a manager to resolve conflicts effectively and build strong relationships with stakeholders, fostering a collaborative work environment. They also help in securing favorable terms in deals and contracts, directly contributing to the organization's success and profitability.

People Skills

Interpersonal Skills
Collaboration
Trustworthy
Responsible
Client Focus
Customer Focus
Empowering Others
Developing Others
Co-worker Development
Coaching
Partnering/Networking
Conflict Management
Negotiation
Teamwork
Recognition
Others

360-Degree Feedback Questionnaires Measuring Negotiation Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

360-Degree Feedback Questionnaire Items

The Negotiation competency in a 360-Degree Feedback assessment measures the ability to understand and firmly state positions, set boundaries, and be strategic and data-driven. Successful negotiators are well-prepared, articulate, and persuasive, both initially and in building consensus.

Understands the Positions

Knows the current business/market environment.
Ensures a thorough understanding of key issues and priorities.
Keeps a firm grasp on the issues and priorities.
Clearly understands the interests and choices of both parties.
Is aware of the needs of the other party.
Fully grasps both party's interests and options.
Thoroughly understands the interests and possibilities of both sides.
Stays well-informed about the issues and priorities.
Is aware of what problems need to be solved.
Understands the motivations of the other party.
Understands the current situation of both parties.

Interpersonal Skills

Maintains communication channels between parties in the negotiation.
Establishes good working relationships with others.
Maintains good interpersonal relationships with representatives from the other party.
Leverages relationships with others to achieve goals.
Establishes a positive connection with the other party to create a more collaborative atmosphere, making it easier to reach mutually beneficial agreements.
Able to collaborate with others in solving problems to create solutions that satisfy both parties' interests.
Is an effective negotiator, fostering positive relationships and achieving good outcomes.
Understands the other person's needs, concerns, and motivations.
Is respectful of others' views and opinions.

Resolute

Is resolute in positions to better withstand pressure and resist making hasty concessions.
Demonstrates confidence in own position and can influence the other party's perception of proposals being offered.
Knows the BATNA (Best Alternative to a Negotiated Agreement) and is prepared to walk away if core interests are not met.
Is resolute in positions to build trust and predictability.
Stays focused and avoids getting sidetracked by less important issues.
Is resolute when stating priorities and non-negotiables.
Firmly believes the company is making the best offer.
Is resolute on positions to provide consistency in the negotiation strategy.

Sets Boundaries

Is able to decline bad ideas to avoid making poor decisions.
Able to say "no" when necessary to effectively execute business strategy and meet long-term objectives.
Able to say "no" when it is essential to maintaining quality and high standards.
Sets and maintains firm negotiating limits and boundaries.
Is prepared to walk away if core interests are not met.
Clearly communicates boundaries and the reasons behind them.

Flexibility

Is flexible in responses.
Able to adapt to changing situations.
Able to adapt to dynamic situations created by new information or unexpected challenges.
Tailors approaches to more effectively address current demands.
Alters plans to respond to immediate challenges.
Adjusts methods to suit the current situation.
Knows where to stand firm and where to compromise.

Strategic

Uses the motivations of each party to identify mutually advantageous solutions.
Able to distinguish and navigate between different negotiation strategies and styles.
Adapts strategies to better meet the needs of the moment.
Adapts strategies to allow for flexibility in negotiations.
Is aware of what strategies have been successful in the past.
Skilled in tactics and strategies relevant for achieving successful negotiation outcomes.
Is aware of what strategies will be useful for the current negotiations.
Is aware of how past interactions may affect current or future negotiations.
Knowledgeable of which negotiation approaches were successful in the past.

Generates Solutions

Aims for solutions that benefit both parties.
Committed to working with both sides and openly sharing information.
Produces solutions that add value and satisfy all parties.
Creates mutually advantageous outcomes for all stakeholders.
Formulates value-driven solutions that are fair to all sides.
Dedicated to collaborative problem-solving and transparent information sharing.
Is able to align interests in the pursuit of mutual gains.
Willing to brainstorm for new ideas or solutions.
Focused on joint problem-solving and honest communication.
Develops win-win solutions that benefit everyone involved.

Data Driven

Assesses the validity and relevance of each piece of information, considering the context and source.
Justifies viewpoints using strong and credible data.
Bases arguments on objective standards or criteria, such as market value, legal standards, or expert opinions.
Combines the valid points from each source to form a comprehensive and balanced perspective.
Develops a unified understanding or strategy that acknowledges and addresses the different viewpoints and resolves conflicts.
Collects information from various stakeholders, each with their own viewpoints, data, and interests.
Uses focus groups to help determine how individuals will react with various negotiation scenarios.
Leverages information strategically to maximize its value.
Maximizes the exchange of information concerning interests and positions.
Validates claims with robust and convincing data.
Supports positions with compelling evidence and data.
Uses solid data to substantiate positions effectively.

Well Prepared

Conducts necessary preparations before engaging in negotiations.
Researches the needs of the other party to identify strengths and weaknesses of positions.
Always has a "game plan" prior to entering into negotiations.
Maximizes information gathering efforts prior to negotiations.
Identifies goals and objectives desired as well as the strengths and weaknesses currently possessed.
Prepares thoroughly by analyzing and understanding each party's interests, alternatives, and options.
Prepares a plan for steps needed to be taken before negotiations as well as the steps to be taken during negotiations.
Thoroughly investigates the relevant issues prior to negotiation.
Spends more time preparing for negotiations than the amount of time in the negotiations.
Prepares a timeline for any pre-negotiation activities/preparations.

Initial Moments

Creates a decisive, team-oriented environment; clarifies goals; and outlines a strategic agenda.
Makes initial offers based on high aspirations conveying a robust BATNA (Best Alternative to a Negotiated Settlement).
Establishes a strong, cooperative atmosphere; defines expectations; and presents a well-structured agenda aligned with key priorities.
Establishes a protocol/structure at the beginning of the negotiations for the development of issues.
Effectively sets the tone and agenda, creates rapport, and builds momentum at the start of negotiations.
Creates a constructive atmosphere, building a positive relationship for cooperative negotiations.
Fosters a robust, collaborative setting; sets clear expectations; and introduces an agenda that matches priorities.

Skilled and Effective

Actively listens to conversations to be able to recall important details later.
Resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
Able to manage and resolve conflicts constructively.
Keeps the negotiations constructive and focused on problem-solving rather than conflict.
Does what it takes to ensure that the final agreement aligns with core interests.
A proficient conflict resolver who effectively navigates workplace disputes to maintain a harmonious and productive environment.
Able to effectively manage conflicts.
Handles disputes with tact and diplomacy, ensuring that personal opinions do not interfere with professional responsibilities.
Handles tough issues skillfully to foster positive solutions.

Articulate

Able to clearly express thoughts and concerns.
Establishes clear communications to avoid misunderstandings.
Changes communication styles to meet the listener's needs.
Clearly articulates points and actively listens to the others to ensure that both sides understand each other's needs and concerns.
Able to express themselves in a clear, convincing, and logical manner.
Communicates calmly and reasonably, even in high-stress situations.
Speaks eloquently and coherently about a wide range of subjects.
Skilled in making clear and compelling arguments for their position.
Is an articulate and persuasive communicator.
Maintains positive and rational communication even under pressure.

Persuasive

Influences others through rational argument and persuasion.
Able to influence others to accept certain positions.
Clearly explains the issues and interests at the start of negotiations.
Persuades the other party of the benefits of our proposals.
Makes a persuasive and well-founded first offer.
Is successful in making a compelling and influencial first offer.
Confidently delivers a strong and ambitious first proposal, backed by solid justification.
Confidently puts forward an ambitious and well-justified initial proposal.
Clearly states positions during negotiations.
Presents a bold and well-supported initial offer with confidence.

Perceptive

Understands the expectations of other parties in the negotiation.
Identifies verbal and nonverbal cues to help interpret actions and messages.
Is aware of and manages own emotions and understands the emotions of others which helps in navigating tense situations and in finding common ground.
Engages in questioning to obtain necessary information and examine various alternatives.
Poses questions to gain insights and avoid confusion while exploring different solutions.
Proactively seeks information through questions to clarify and explore options.
Listens intently when the other party is presenting information, interests, positions, offers or counteroffers.
Uses questions to gather details and consider different possibilities, preventing misunderstandings.

Builds Consensus

Identifies tradeable interests that could facilitate reaching a consensus.
Finds shared interests and solutions that benefit all parties involved.
Listens to all sides without bias and makes fair decisions.
Fosters a cooperative atmosphere where each side works together to resolve conflicts.
Proficient at reaching consensus in negotiations.
Manages the timing and degree of concessions.

Calm and Composed

Stays calm and focuses on the core issues to be discussed.
Stays composed and counters aggressive negotiation tactics by reframing unreasonable proposals or actions.
Maintains a calm demeanor, even when discussions get heated.
Maintains a calm and positive demeanor to enhance problem-solving and relationship building.
Stays positive and composed, promoting effective problem-solving and strong relationships.
Keeps a composed and fair tone, even during challenging discussions.
Exhibits a composed and constructive attitude, even in challenging situations.

Self-Control

Able to control their emotional responses and correctly gauge the emotions of others.
Maintains control over emotions to ensure a constructive environment.
Controls emotional responses to maintain a productive atmosphere.
Manages emotions to reduce the impact of negativity.
Takes steps to control emotional responses to avoid making rash decisions.
Keeps emotions in check to avoid negative outbursts.
Is aware of potential emotional triggers that could negatively impact the negotiations.
Demonstrates emotional stability to facilitate productive problem-solving and relationship building.

Employee Opinion Survey Items

Negotiation skills enable employees to be more productive and contribute greater to the company's bottom line. Whether you are a negotiator, your boss is a negotiator, or you are on a negotiation team, the following questions may help you identify strengths and weaknesses within your organization.

Understands the Positions

The negotiations team is aware of the needs of the other party.
The lead negotiator keeps a firm grasp on the issues and priorities.
The team stays well-informed about the issues and priorities.
The supervisor is aware of what problems need to be solved.
My manager clearly understands the interests and choices of various parties in a negotiation.
My manager knows the current business/market environment.
My manager ensures a thorough understanding of key issues and priorities.

Interpersonal Skills

The supervisor understands each person's needs, concerns, and motivations.
People in my department are respectful of others' views and opinions.
My manager is able to establish a positive connection with the other party to create a more collaborative atmosphere, making it easier to reach mutually beneficial agreements.
My manager is able to collaborative with others in solving problems to create solutions that satisfy both parties' interests.
People in my department have good working relationships with others.

Resolute

I feel I am able to say "no" when it is essential to maintaining quality and high standards.
I firmly believe the company is making the best offer in negotiations.
In negotiations with suppliers, my manager stays focused and avoids getting sidetracked by less important issues.
In interactions with employees, the manager clearly communicates boundaries and the reasons behind them.
My manager is resolute on positions to provide consistency in the negotiation strategy.

Flexibility

The team adjusts methods to suit the current situation.
The negotiations team is able to adapt to dynamic situations created by new information or unexpected challenges.
My manager alters plans to respond to immediate challenges.
In negotiations with clients, my manager is able to adapt to changing situations.
Our negotiations team knows where to stand firm and where to compromise.
The lead negotiator tailors approaches to more effectively address current demands.
I am flexible in responses during negotiations.

Strategic

I am aware of how past interactions may affect current or future negotiations.
My supervisor adapts strategies to better meet the needs of the moment.
I am aware of what strategies have been successful in the past.
My manager is able to distinguish and navigate between different negotiation strategies and styles.
The negotiations team is knowledgeable of which approaches were successful in the past.
The negotiations team is aware of what strategies will be useful for the current negotiations.
The negotiations team adapts strategies to allow for flexibility in negotiations.

Generates Solutions

The negotiations team formulates value-driven solutions that are fair to all sides.
My manager aims for solutions that benefit both parties.
The team is able to align interests in the pursuit of mutual gains.
The negotiations team creates mutually advantageous outcomes for all stakeholders.
The team is dedicated to collaborative problem-solving and transparent information sharing.
The team is focused on joint problem-solving and honest communication.
The lead negotiator is committed to working with both sides and openly sharing information.
My manager develops win-win solutions that benefit everyone involved.

Data Driven

Our negotiation team bases arguments on objective standards or criteria, such as market value, legal standards, or expert opinions.
The negotiations team develops a unified understanding or strategy that acknowledges and addresses the different viewpoints and resolves conflicts.
The team collects information from various stakeholders, each with their own viewpoints, data, and interests.
Our department justifies viewpoints using strong and credible data.
My manager is able to combine the valid points from each source to form a comprehensive and balanced perspective.
Our department maximizes the exchange of information concerning interests and positions.
The lead negotiator leverages information strategically to maximize its value.
My manager assesses the validity and relevance of each piece of information, considering the context and source.

Well Prepared

My manager always has a "game plan" prior to entering into negotiations.
My manager prepares a plan for steps needed to be taken before negotiations as well as the steps to be taken during negotiations.
My manager prepares a timeline for any pre-negotiation activities/preparations.
Our team identifies goals and objectives desired as well as the strengths and weaknesses currently possessed.
The negotiations team conducts necessary preparations before engaging in negotiations.
Our department maximizes information gathering efforts prior to negotiations.
Our team prepares thoroughly by analyzing and understanding each party's interests, alternatives, and options.
I know how to research the needs of the other party to identify strengths and weaknesses of positions.

Initial Moments

The team establishes a strong, cooperative atmosphere; defines expectations; and presents a well-structured agenda aligned with key priorities.
Our negotiations team establishes a protocol/structure at the beginning of the negotiations for the development of issues.
My manager creates a decisive, team-oriented environment; clarifies goals; and outlines a strategic agenda.
Our negotiating team creates a constructive atmosphere, building a positive relationship for cooperative negotiations.
The team effectively sets the tone and agenda, creates rapport, and builds momentum at the start of negotiations.

Skilled and Effective

The negotiations team handles tough issues skillfully to foster positive solutions.
My manager is effective in managing conflicts.
The negotiating team is able to manage and resolve conflicts constructively.
Our department keeps the negotiations constructive and focused on problem-solving rather than conflict.
I feel our team resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
In negotiations, I am able to actively listen to conversations to be able to recall important details later.
My manager does what it takes to ensure that the final agreement aligns with core interests.
My manager handles disputes with tact and diplomacy, ensuring that personal opinions do not interfere with professional responsibilities.

Articulate

Members of the negotiating team communicate calmly and reasonably, even in high-stress situations.
My manager is an articulate and persuasive communicator.
The team establishes clear communications to avoid misunderstandings.
The negotiating team clearly articulates points and actively listens to the others to ensure that both sides understand each other's needs and concerns.
My manager is able to clearly express thoughts and concerns.
My manager is able to express themselves in a clear, convincing, and logical manner.

Persuasive

The negotiating team clearly states positions during negotiations.
I feel our team is successful in making a compelling and influencial first offer.
In negotiating sales, my manager makes a persuasive and well-founded first offer.
I feel that our team confidently delivers a strong and ambitious first proposal, backed by solid justification.
I feel that I am able to influence others to accept certain positions.
In negotiations, the leadership team clearly explains the issues and interests at the start of negotiations.

Perceptive

People in my department are perceptive and proactively seek information through questions to clarify and explore options.
My manager is aware of and managing own emotions which helps in navigating tense situations and in finding common ground.
In negotiations, my manager listens intently when the other party is presenting information, interests, positions, offers or counteroffers.
My manager effectively engages in questioning to obtain necessary information and examine various alternatives.

Calm and Composed

The supervisor keeps a composed and fair tone, even during challenging discussions.
People in my department stay calm and focuses on the core issues to be discussed.
My manager exhibits a composed and constructive attitude, even in challenging situations.
My manager maintains a calm and positive demeanor to enhance problem-solving and relationship building.

Builds Consensus

Proficient at reaching consensus in negotiations.
Manages the timing and degree of concessions.
Leadership listens to all sides without bias and make fair decisions.
My manager fosters a cooperative atmosphere where each side works together to resolve conflicts.

Self-Control

My manager maintains control over emotions to ensure a constructive environment.
My manager is able to control their emotional responses and correctly gauge the emotions of others.
The supervisor is in control of their emotional responses to maintain a productive atmosphere.
The artibrator demonstrates emotional stability to facilitate productive problem-solving and relationship building.

Self-Assessment Items

When completing self-assessments for Performance Management or feedback, use these Negotiation skills statements to creatively highlight your strengths and weaknesses or inspire you to think about your position in new ways.

Understands the Positions

I stay well-informed about the issues and priorities.
I keep a firm grasp on the issues and priorities.
You thoroughly understand the interests and possibilities of both sides.
You ensure a thorough understanding of key issues and priorities.
I clearly understand the interests and choices of both parties.
I am aware of wht problems need to be solved.
I understand the current situation of both parties.
You understand the motivations of the other party.
You are aware of the needs of the other party.
You fully grasp both party's interests and options.
You know the current business/market environment.

Interpersonal Skills

You maintain good interpersonal relationships with representatives from the other party.
You establish good working relationships with others.
You maintain communication channels between parties in the negotiation.
You leverage relationships with others to achieve goals.
I am an effective negotiator, fostering positive relationships and achieving good outcomes.
I establish a positive connection with the other party to create a more collaborative atmosphere, making it easier to reach mutually beneficial agreements.
I understand the other person's needs, concerns, and motivations.
I am able to collaborate with others in solving problems to create solutions that satisfy both parties' interests.
You are respectful of others' views and opinions.

Resolute

You firmly believe the company is making the best offer.
You are resolute when stating priorities and non-negotiables.
I demonstrate confidence in my positions and can influence the other party's perception of proposals being offered.
You know the BATNA (Best Alternative to a Negotiated Agreement) and is prepared to walk away if core interests are not met.
You are resolute in positions to better withstand pressure and resist making hasty concessions.
You are resolute in positions to build trust and predictability.
I stay focused and avoid getting sidetracked by less important issues.
I am resolute on positions to provide consistency in the negotiation strategy.

Sets Boundaries

You are able to decline bad ideas to avoid making poor decisions.
You are able to say "no" when necessary to effectively execute business strategy and meet long-term objectives.
You are able to say "no" when it is essential to maintaining quality and high standards.
I clearly communicate boundaries and the reasons behind them.
I set and maintain firm negotiating limits and boundaries.
You are prepared to walk away if core interests are not met.

Flexibility

You are able to adapt to changing situations.
You are flexible in responses.
You adjust methods to suit the current situation.
You are able to adapt to dynamic situations created by new information or unexpected challenges.
I can tailor my approache to more effectively address current demands.
I can alter plans to respond to immediate challenges.
You know where to stand firm and where to compromise.

Strategic

I am able to distinguish and navigate between different negotiation strategies and styles.
You adapt strategies to better meet the needs of the moment.
I use the motivations of each party to identify mutually advantageous solutions.
I am aware of what strategies will be useful for the current negotiations.
I am skilled in tactics and strategies relevant for achieving successful negotiation outcomes.
I am knowledgeable of which negotiation approaches were successful in the past.
You are aware of what strategies have been successful in the past.
You adapt strategies to allow for flexibility in negotiations.
I am aware of how past interactions may affect current or future negotiations.

Generates Solutions

You are committed to working with both sides and openly sharing information.
You aim for solutions that benefit both parties.
You are able to align interests in the pursuit of mutual gains.
I produce solutions that add value and satisfy all parties.
I develop win-win solutions that benefit everyone involved.
You create mutually advantageous outcomes for all stakeholders.
I am willing to brainstorm for new ideas or solutions.
You formulate value-driven solutions that are fair to all sides.
I am dedicated to collaborative problem-solving and transparent information sharing.
I am focused on joint problem-solving and honest communication.

Data Driven

I assess the validity and relevance of each piece of information, considering the context and source.
I develop a unified understanding or strategy that acknowledges and addresses the different viewpoints and resolves conflicts.
You base arguments on objective standards or criteria, such as market value, legal standards, or expert opinions.
You collect information from various stakeholders, each with their own viewpoints, data, and interests.
You combine the valid points from each source to form a comprehensive and balanced perspective.
You justify viewpoints using strong and credible data.
I validate claims with robust and convincing data.
I support positions with compelling evidence and data.
You use solid data to substantiate positions effectively.
You maximize the exchange of information concerning interests and positions.
You uses focus groups to help determine how individuals will react with various negotiation scenarios.
I leverage information strategically to maximize its value.

Well Prepared

You research the needs of the other party to identify strengths and weaknesses of positions.
You conduct necessary preparations before engaging in negotiations.
You identify goals and objectives desired as well as the strengths and weaknesses currently possessed.
I prepare thoroughly by analyzing and understanding each party's interests, alternatives, and options.
I maximize information gathering efforts prior to negotiations.
I always have a "game plan" prior to entering into negotiations.
You thoroughly investigate the relevant issues prior to negotiation.
You spend more time preparing for negotiations than the amount of time in the negotiations.
You prepare a timeline for any pre-negotiation activities/preparations.
I prepare a plan for steps needed to be taken before negotiations as well as the steps to be taken during negotiations.

Initial Moments

I can make initial offers based on high aspirations conveying a robust BATNA (Best Alternative to a Negotiated Settlement).
I establish a strong, cooperative atmosphere; defines expectations; and presents a well-structured agenda aligned with key priorities.
You establish a protocol/structure at the beginning of the negotiations for the development of issues.
I foster a robust, collaborative setting; sets clear expectations; and introduces an agenda that matches priorities.
You create a decisive, team-oriented environment; clarifies goals; and outlines a strategic agenda.
You effectively set the tone and agenda, create rapport, and build momentum at the start of negotiations.
I create a constructive atmosphere, building a positive relationship for cooperative negotiations.

Skilled and Effective

You actively listen to conversations to be able to recall important details later.
You resolve difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
You are able to manage and resolve conflicts constructively.
You do what it takes to ensure that the final agreement aligns with core interests.
I am a proficient conflict resolver who effectively navigates workplace disputes to maintain a harmonious and productive environment.
You keep the negotiations constructive and focused on problem-solving rather than conflict.
I am able to effectively manage conflicts.
You handle tough issues skillfully to foster positive solutions.
You handle disputes with tact and diplomacy, ensuring that personal opinions do not interfere with professional responsibilities.

Articulate

You change communication styles to meet the listener's needs.
You are able to clearly express thoughts and concerns.
You establish clear communications to avoid misunderstandings.
You are able to express themselves in a clear, convincing, and logical manner.
You clearly articulate points and actively listen to the others to ensure that both sides understand each other's needs and concerns.
I communicate calmly and reasonably, even in high-stress situations.
I am skilled in making clear and compelling arguments for their position.
I am an articulate and persuasive communicator.
You speak eloquently and coherently about a wide range of subjects.
You maintain positive and rational communication even under pressure.

Persuasive

You are able to influence others to accept certain positions.
You influence others through rational argument and persuasion.
You clearly explain the issues and interests at the start of negotiations.
You persuade the other party of the benefits of our proposals.
You make a persuasive and well-founded first offer.
You present a bold and well-supported initial offer with confidence.
I confidently deliver a strong and ambitious first proposal, backed by solid justification.
I confidently put forward an ambitious and well-justified initial proposal.
You are successful in making a compelling and influencial first offer.
I clearly state positions during negotiations.

Perceptive

You identify verbal and nonverbal cues to help interpret actions and messages.
You understand the expectations of other parties in the negotiation.
You are aware of and manage your own emotions and understand the emotions of others which helps in navigating tense situations and in finding common ground.
I engage in questioning to obtain necessary information and examine various alternatives.
You pose questions to gain insights and avoid confusion while exploring different solutions.
You use questions to gather details and consider different possibilities, preventing misunderstandings.
I listen intently when the other party is presenting information, interests, positions, offers or counteroffers.
I proactively seek information through questions to clarify and explore options.

Builds Consensus

I identify tradeable interests that could facilitate reaching a consensus.
You find shared interests and solutions that benefit all parties involved.
I listen to all sides without bias and make fair decisions.
You are proficient at reaching consensus in negotiations.
I foster a cooperative atmosphere where each side works together to resolve conflicts.
You manage the timing and degree of concessions.

Calm and Composed

You stay calm and focus on the core issues to be discussed.
I stay composed and counter aggressive negotiation tactics by reframing unreasonable proposals or actions.
I maintain a calm demeanor, even when discussions get heated.
You keep a composed and fair tone, even during challenging discussions.
I exhibit a composed and constructive attitude, even in challenging situations.
You maintain a calm and positive demeanor to enhance problem-solving and relationship building.
I stay positive and composed, promoting effective problem-solving and strong relationships.

Self-Control

You are able to control your emotional responses and correctly gauge the emotions of others.
You take steps to control emotional responses to avoid making rash decisions.
I control emotional responses to maintain a productive atmosphere.
You keep emotions in check to avoid negative outbursts.
I am aware of potential emotional triggers that could negatively impact the negotiations.
You maintain control over emotions to ensure a constructive environment.
You manage emotions to reduce the impact of negativity.
You demonstrate emotional stability to facilitate productive problem-solving and relationship building.

Job Interview Questions

Understands the Positions

How do you stay well-informed about the issues and priorities?
What steps do you take to clearly understand the interests and choices of both parties?
Explain how you would become aware of the needs of the other party.
How do you ensure a thorough understanding of key issues and priorities?
Give an example of how you become aware of what problems need to be solved.
How do you fully grasp both party's interests and options?
Do you know the current business/market environment?
Explain how you would thoroughly understand the interests and possibilities of both sides.

Interpersonal Skills

Are you an effective negotiator, fostering positive relationships and achieving good outcomes?
Give an example of when you collaborated with others in solving problems to create solutions that satisfied both parties' interests.
Describe how you establish good working relationships with others.
Tell me about a time when you maintained good interpersonal relationships with representatives from the other party.
How do you go about identifying and understanding the needs, concerns, and motivations of others?
Can you share an instance where you demonstrated respect for someone else's views and opinions?
Elaborate on how you would maintain communication channels between parties in the negotiation.
How would you go about establishing a positive connection with the other party to foster a collaborative atmosphere, making it easier to reach mutually beneficial agreements?
Can you describe a situation where you utilized your relationships with others to accomplish a goal?

Resolute

Describe how you show confidence in your position and effectively influence the other partys perception of your proposals.
How would you describe your skill in articulating your priorities and non-negotiables?
How would you build trust and predictability by being resolute in your positions?
How would you research the BATNA (Best Alternative to a Negotiated Agreement) and are you prepared to walk away if core interests are not met?
Do you firmly believe the company is making the best offer?
Describe a time when you remained firm in your position under pressure and avoided making hasty concessions.
Are you resolute on positions to provide consistency in the negotiation strategy?
Describe how you would stay focused and avoids getting sidetracked by less important issues.

Sets Boundaries

Are you able to say "no" when it is essential to maintaining quality and high standards? Give me an example of when you did this.
Have you reached a point where you were prepared to walk away if core interests are not met? What happened.
How do you communicate negotiation boundaries and the reasons behind them?
How would you decline a bad idea to avoid making poor decisions?
How do you set and maintain firm negotiating limits and boundaries?
Did you ever say "no" when necessary to effectively execute business strategy and meet long-term objectives? Tell me about this.

Flexibility

Describe a time when you had to adapt to changing situations. When has this happened?
How do you knows where to stand firm and where to compromise?
Give examples from your recent negotiations of when you were flexible in responses.
How would you adjust negotiation methods to suit the current situation?
Do you tailor approaches to more effectively address current demands? Give examples.
Was there a time when you had to adapt to dynamic situations created by new information or unexpected challenges?
Have you ever had to alter plans to respond to immediate challenges? Describe.

Strategic

How would you use the motivations of each party to identify mutually advantageous solutions?
Give an example of when you had to adapt strategies to better meet the needs of the moment.
Are you aware of what strategies have been successful in the past?
Explain how you would distinguish and navigate between different negotiation strategies and styles.
What strategies do you think will be useful for the current negotiations?
Describe your level of skill in the areas of tactics and strategies relevant for achieving successful negotiation outcomes.
Are you knowledgeable of which negotiation approaches were successful in the past?
How would you adapt strategies to allow for flexibility in negotiations?
How have past interactions with the other side had an impact (good or bad) on current or future negotiations?

Generates Solutions

Explain how you would develop win-win solutions that benefit everyone involved.
How do you formulate value-driven solutions that are fair to all sides?
How committed are you to working with both sides and openly sharing information? Explain.
Describe how you try to aim for solutions that benefit both parties.
Can you tell me about your dedication to collaborative problem-solving and transparent information sharing?
Describe how you would brainstorm for new ideas or solutions.
Give examples of when you produced solutions that added value and satisfied all parties.
How would you create mutually advantageous outcomes for all stakeholders?
Give an example of when you were focused on joint problem-solving and honest communication.
How are you able to align interests in the pursuit of mutual gains?

Data Driven

Give an example of when you used solid data to substantiate positions effectively.
How would you develop a unified understanding or strategy that acknowledges and addresses the different viewpoints and resolves conflicts?
Describe how you would combine the valid points from each source to form a comprehensive and balanced perspective.
Explain how you would justify viewpoints. (Using strong and credible data?)
How do you collect information from various stakeholders, each with their own viewpoints, data, and interests?
How would you support your positions? (With compelling evidence and data?)
Do you use focus groups to help determine how individuals will react with various negotiation scenarios?
How would you maximize the exchange of information concerning interests and positions?
How do you leverage information strategically to maximize its value?
Explain how your arguments are based on objective standards or criteria, such as market value, legal standards, or expert opinions.
How would you assess the validity and relevance of each piece of information? (Considers the context and source?)
Describe how you would validate claims with robust and convincing data.

Well Prepared

In negotiations it is important to prepare by knowing what you want and where you are currently situated. How do you identify goals and objectives desired as well as the strengths and weaknesses you currently possess?
How do you prepare a plan for steps needed to be taken before negotiations as well as the steps to be taken during negotiations?
How thoroughly do you investigate the relevant issues prior to negotiation? Describe.
What steps would you take to prepare a timeline for any pre-negotiation activities/preparations?
How do you conduct necessary preparations before engaging in negotiations?
How much time is spent preparing for negotiations compared to the amount of time in the actual negotiations?
Have you had to maximize information gathering efforts prior to negotiations? Describe.
Explain how you would prepare for negotiations. (Was it thoroughly by analyzing and understanding each party's interests, alternatives, and options?)
How would you research the needs of the other party to identify strengths and weaknesses of positions?
Do you always have a "game plan" prior to entering into negotiations?

Initial Moments

How well do you set the tone and agenda, create rapport, and build momentum at the start of negotiations? Give examples.
How do you create a constructive atmosphere, building a positive relationship for cooperative negotiations?
How do you establish a protocol/structure at the beginning of the negotiations for the development of issues?
Give an example of when you made initial offers based on high aspirations while also conveying a robust BATNA (Best Alternative to a Negotiated Settlement)?
How do you foster a robust, collaborative setting; set clear expectations; and introduce an agenda that matches priorities?
Explain how you would establish a strong, cooperative atmosphere; define expectations; and present a well-structured agenda aligned with key priorities?
Describe how you would create a decisive, team-oriented environment; clarify goals; and outline a strategic agenda.

Skilled and Effective

Describe how you would handle tough issues skillfully to foster positive solutions.
How do you ensure that the final agreement aligns with core interests?
Explain how you would handle disputes with tact and diplomacy, ensuring that personal opinions do not interfere with professional responsibilities.
How do you keep the negotiations constructive and focused on problem-solving rather than conflict?
Do you actively listen to conversations to be able to recall important details later? Give examples.
Are you a proficient conflict resolver who effectively navigates workplace disputes to maintain a harmonious and productive environment? Elaborate.
How would you resolve difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably?
Are you able to effectively manage conflicts?
Are you able to manage and resolve conflicts constructively?

Articulate

Do you communicate calmly and reasonably, even in high-stress situations? Give examples.
Are you an articulate and persuasive communicator?
Do you feel you are skilled in making clear and compelling arguments for your position? Elaborate.
Do you change communication styles to meet the listener's needs? Any examples you can provide?
Do you maintain positive and rational communication even under pressure? Examples from past negotiations?
How do you establish clear communications to avoid misunderstandings?
Are you able to speaks eloquently and coherently about a wide range of subjects? Explain.
Are you able to express yourself in a clear, convincing, and logical manner in negotiations? Give examples.
Are you able to clearly express thoughts and concerns? Describe.
Give examples of when you clearly articulated points and actively listened to the others to ensure that both sides understood each other's needs and concerns.

Persuasive

Do you feel you are able to influence others to accept certain positions? Why?
How would you make a persuasive and well-founded first offer?
How do you clearly state your positions during negotiations?
How do you persuade the other party of the benefits of our proposals?
Are you successful in making a compelling and influencial first offer?
Can you clearly explain the issues and interests at the start of negotiations? Examples.
Are you confident that you could deliver a strong and ambitious first proposal, backed by solid justification? Do you have prior experience with this?
Do you influence others through rational argument and persuasion?
Explain how you would present a bold and well-supported initial offer with confidence?
Do you confidently put forward an ambitious and well-justified initial proposal?

Perceptive

How do you begin to understand the expectations of other parties in the negotiation? What steps do you take to get this knowledge?
Give examples of when you posed questions to gain insights and avoid confusion while exploring different solutions.
Can you identify verbal and nonverbal cues to help interpret actions and messages? Explain.
How intently do you listen when the other party is presenting information, interests, positions, offers or counteroffers?
Give examples of when you used questions to gather details and consider different possibilities, preventing misunderstandings.
Do you proactively seek information through questions to clarify and explore options?
Do you engage in questioning to obtain necessary information and examine various alternatives? Give examples from recent negotiations.
Emotional intelligence helps in navigating tense situations and in finding common ground. Are you aware of and manage your own emotions and understand the emotions of others?

Builds Consensus

How proficient are you at reaching consensus in negotiations? Why do you say that?
Give an example of when you listened to all sides without bias to make fair decisions.
How do you foster a cooperative atmosphere where each side works together to resolve conflicts?
In past negotiations have you ever identified tradeable interests that could facilitate reaching a consensus? Explain.
How do you manage the timing and degree of concessions?
Explain how you would finds shared interests and solutions that benefit all parties involved.

Calm and Composed

Are you able to maintain a calm and positive demeanor in negotiations to enhance problem-solving and relationship building?
When discussions get heated, how do you stay calm and focus on the core issues to be discussed?
Do you exhibit a composed and constructive attitude, even in challenging situations? Past examples?
Problem-solving and building strong relationships are facilitated by staying calm. How do you stay positive and composed?
Can you maintain a calm demeanor, even when discussions get heated? Has this happened?
In difficult negotiations, how do you stay composed and counter aggressive negotiation tactics? (By reframing unreasonable proposals or actions?)
Do you keep a composed and fair tone, even during challenging discussions?

Self-Control

Can you keep emotions in check to avoid negative outbursts?
Are you aware of potential emotional triggers that you have which could negatively impact the negotiations?
Emotional intelligence is critical in negotiations with other people. How are you able to control your emotional responses and correctly gauge the emotions of others?
Are you able to maintain control over your emotions to ensure a constructive environment?
Can you control your emotional responses to maintain a productive atmosphere? Explain.
What steps do you take to control emotional responses to avoid making rash decisions?
Maintaining emotional stability helps foster effective problem-solving and strong relationships. How do you show emotional stability in your interactions?
How do you manage emotions to reduce the impact of negativity?