HR-Survey > 360-Degree Feedback > Competency Model

Conflict Management- 360 Degree Feedback Survey Sample #4





Surveys Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:


Welcome to our 360-Degree Feedback Assessment of [Participant Name]. Our objective is to provide feedback which will help advance his/her leadership skills and capabilities. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for [Participant Name]'s position in the department to provide you with an opportunity to anonymously rate many facets of his/her leadership performance. The survey will assess what you value most in their leadership skills and allow you to make positive suggestions for improvement.

Sample Result Document:
Sample Results
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Negotiation

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Able to say "no" when it is essential to maintaining quality and high standards.
  1. Is prepared to walk away if core interests are not met.
  1. Maintains good interpersonal relationships with representatives from the other party.
  1. Changes communication styles to meet the listener's needs.
  1. Clearly explains the issues and interests at the start of negotiations.

Flexibility

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Implements changes as a result of having listened to employees
  1. Identifies new opportunities to achieve goals
  1. Demonstrates the ability to modify training methods and materials to suit visual, auditory, and kinesthetic learners, thereby enhancing overall comprehension and engagement.
  1. Able to adapt processes in response to critical incidents that impact the workflow.
  1. Encourages open communication and collaboration, allowing everyone to contribute their ideas and perspectives.

Bias for Action

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Conveys a sense of urgency about addressing problems and opportunities
  1. Projects a "can-do" attitude when interfacing with peers, subordinates and customers(especially during difficult and challenging times).
  1. Seeks and utilizes opportunities for continuous learning and self-development.
  1. Completes a large volume of work.
  1. Identifies ways to simplify work processes and reduce cycle times

Problem Solving

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Actively seeks the root cause of a problem.
  1. Ability to solve problems at root cause rather than at symptom level.
  1. Skilled at quickly diagnosing issues, identifying root causes, and developing and implementing effective solutions in the workplace.
  1. Implements effective solutions to critical problems.
  1. Identifies and assesses all potential responses to a problem.

Achievement

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Completed training on the new equipment.
  1. Is determined to complete tasks regardless of obstacles that may occur.
  1. Follows-up and takes action when goals are not met to ensure better results in the future.
  1. Takes immediate action of projects that fall behind schedule.
  1. Demonstrates a sense of urgency to quickly and accurately solve problems and issues.

Technical

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Knows how to produce high quality products/work.
  1. Willingly shares his/her technical expertise; sought out as resource by others
  1. Willingly shares information and expertise; sought out as resource by others
  1. Seeks information from others as needed.
  1. Uses expertise to identify issues and think through creative solutions to get a problem solved or objective accomplished.

Recognition

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Compliments other people when they do good work
  1. Recognizes the abilities and skills of self and others
  1. Readily shares credit and gives others opportunity for visibility.
  1. Lets employees know when they have done well
  1. Reinforces and rewards employees for accomplishing necessary goals.


  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:


  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?


  4. What changes do you see [Company] making in order to raise the standards?


  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:


  6. What do you like best about working for [Company]?


  7. What do you like least about working for [Company]? How could it be improved?


  8. Use the space below to enter any final comments you would like to be noted: