Conflict Management - 360 Degree Feedback Survey Sample #12

360 Feedback Survey

Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

To what extent does [Participant Name] exhibit the following ...

SELECT the rating that best reflects the employee's performance in the areas listed.

Negotiation

• Actively listens to conversations to be able to recall important details later.
• Stays calm and focuses on the core issues to be discussed.
• Maintains good interpersonal relationships with representatives from the other party.
• Changes communication styles to meet the listener's needs.
• Maintains communication channels between parties in the negotiation.

Needs Improvement		Fully Proficient		Excels/ Role Model
Click this box to make your rating

Comments:

Self Management

• Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
• Does not allow own emotions to interfere with the performance of others.
• Analyzes interpersonal problems instead of reacting to them.
• Sets an example for associates during stressful periods by maintaining a positive, can-do attitude.
• Uses patience and self-control in working with customers and associates.

Needs Improvement		Fully Proficient		Excels/ Role Model
Click this box to make your rating

Comments:

Establishing Focus/Direction

• Maintains self-control when personally criticized.
• Excellent at managing time.
• Sets appropriate goals for employees.
• Helps guide employees with prioritizing tasks.
• Makes sure that employees understand how their work relates to organizational goals.

Needs Improvement		Fully Proficient		Excels/ Role Model
Click this box to make your rating

Comments:

Innovation

• Challenges current procedures to develop other alternatives.
• Analyzes current procedures and identifies opportunities for improvement.
• Creates improved methods or solutions for meeting goals and objectives.
• Implements best practices within the department.
• Suggests new ideas at meetings.

Needs Improvement		Fully Proficient		Excels/ Role Model
Click this box to make your rating

Comments:

Technical

• Demonstrates mastery of the technical competencies required in his/her work.
• Knows how to produce high quality products/work.
• Is knowledgeable of procedures or systems necessary for the job.
• Willingly shares information and expertise; sought out as resource by others
• Willingly shares his/her technical expertise; sought out as resource by others

Needs Improvement		Fully Proficient		Excels/ Role Model
Click this box to make your rating

Comments:

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.