HR-Survey > 360-Degree Feedback > Competency Model

Conflict Management - 360 Degree Feedback Survey Sample #9





360 Feedback Survey

Assessments Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Sample Result Document:
Sample Results
Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Negotiation

Definite Strength Meets Standards Needs Development N/A
  1. Maintains good interpersonal relationships with representatives from the other party.
  1. Finds shared interests and solutions that benefit all parties involved.
  1. Justifies viewpoints using strong and credible data.
  1. Is prepared to walk away if core interests are not met.
  1. Is aware of potential emotional triggers that could negatively impact the negotiations.


Change Management

Definite Strength Meets Standards Needs Development N/A
  1. Inspires others to want to change.
  1. Develops a strategy for implementing changes.
  1. Is a leading force driving changes.
  1. Supports the Company's efforts to implement changes.
  1. Develops plans for following through on the changes.


Punctuality

Definite Strength Meets Standards Needs Development N/A
  1. Arrives to meetings on time.
  1. Conducts appointments at scheduled start time.
  1. Starts the workday when scheduled.
  1. Avoids making personal phone calls during working hours.
  1. Invoices clients on a timely basis.


Managing Performance

Definite Strength Meets Standards Needs Development N/A
  1. Is consistent in clearly communicating job requirements.
  1. Sets clear and ambitious goals to be met.
  1. Establishes indicators to measure levels of performance.
  1. Places employees on probation if they fail to meet minimum performance standards.
  1. Presents performance feedback in a clear and concise manner to address performance issues.


Administrative Skill

Definite Strength Meets Standards Needs Development N/A
  1. High attention to detail.
  1. Enthusiastic about taking on challenging projects.
  1. Has strong technical/computer skills.
  1. Implements and uses performance measures.
  1. Accurately implements contract provisions.


Integrity

Definite Strength Meets Standards Needs Development N/A
  1. Does what was promised.
  1. Protects the integrity and confidentiality of information
  1. Fosters a high standard of ethics and integrity.
  1. Establishes relationships of trust, honesty, fairness, and integrity.
  1. Demonstrates honesty and truthfulness at all times.


Customer Focus

Definite Strength Meets Standards Needs Development N/A
  1. Makes sure their interests are aligned with the customer's interests.
  1. Actively listens to concerns from customers.
  1. Builds long term relationships with customers.
  1. Takes the initiative in solving difficult customer issues.
  1. Is committed to the success of the customer.


Others

Definite Strength Meets Standards Needs Development N/A
  1. Respects the opinions of other employees.
  1. Treats others with respect and dignity.
  1. Constructively receives criticism and suggestions from others.
  1. Able to see issues from others' perspectives.
  1. Consistently demonstrates ability and willingness to trust others.


Fiscal Management

Definite Strength Meets Standards Needs Development N/A
  1. Monitors spending.
  1. Keeps excellent records for financial transparency.
  1. Develops of the department's annual budget.
  1. Develops budgets and plans for various programs and initiatives.
  1. Ensures others follow the correct rules and regulations on fiscal matters.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.