HR-Survey > 360-Degree Feedback > Competency Model

Conflict Management- 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Surveys Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Negotiation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Develops a unified understanding or strategy that acknowledges and addresses the different viewpoints and resolves conflicts.
  1. Maintains communication channels between parties in the negotiation.
  1. Combines the valid points from each source to form a comprehensive and balanced perspective.
  1. Adapts strategies to better meet the needs of the moment.
  1. Is able to decline bad ideas to avoid making poor decisions.


Goals

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Establishes and documents goals and objectives.
  1. Conducts timely follow-up; keeps others informed on a need to know basis.
  1. Makes sure that I have a clear idea of our group's goals.
  1. Sets high expectations and goals; encourages others to support the organization.
  1. Achieves established goals.


Juggling Multiple Responsibilities

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Observes, analyzes, and responds to merchandise needs while serving customers and accomplishing operational tasks.
  1. Can multitask while performing all of their other responsibilities and activities.
  1. Integrates developing others with driving sales, serving customers, merchandising, performing operational procedures, and maintaining an appealing store environment.
  1. Spends the most time and effort on critical tasks first.
  1. Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Able to focus on a task even when working alone.
  1. Maintains persistence and dedication to achieving results.
  1. Takes immediate action toward goals.
  1. Creates a sense of urgency among the store team members to complete activities, which drive sales.
  1. Committed to the team.


Clarity

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Clearly explains the vision and goals of the company.
  1. Clarifies problems and their causes to help employees correct them.
  1. Adjusts communication methods to the needs of the audience.
  1. Seeks to reduce ambiguity in messaging and documents.
  1. Clearly defines work objectives for employees.


Regulatory/Compliance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Maintains compliance with federal, state, and local laws.
  1. Creates documents and reports as needed to maintain compliance with regulations.
  1. Coordinates internal and external audit procedures.
  1. Observes, monitors and coordinates compliance activities.
  1. Implements regulatory compliance strategies.


Supervisory Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Works well with the team members.
  1. Adopts a measured approach to resolving workplace issues, ensuring that actions are not taken hastily.
  1. Provides useful and constructive feedback to employees.
  1. Identifies and maximizes opportunities for continuing education for employees.
  1. Maintains disciplinary policy and fair enforcement of work rules


Interpersonal Skills

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Recognizes when others do a good job.
  1. Is a highly respected individual in the company.
  1. Understands the core issues of conversations.
  1. Addresses critical customer issues in a timely manner.
  1. Assists employees that need help.


Empowering Others

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Gives employees input into the decision making process.
  1. Allows individuals to be responsible for their decisions.
  1. Recognizes and rewards employees who make important decisions and take action when necessary.
  1. Lets employees complete tasks according to their methods.
  1. Assigns tasks that are within the skill levels of employees.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.