Survey Questions: Management
Definition: Management is the practice of guiding individuals and teams toward shared goals through clear communication, strategic coordination, and consistent accountability--ensuring expectations are understood, resources are aligned, and performance is measured with integrity. Effective managers lead by example, empower others through thoughtful delegation and training, and foster a culture of respect, recognition, and continuous feedback rooted in observable behaviors. By establishing direction, resolving conflict fairly, and inspiring motivation even in adversity, management creates the conditions for timely execution, adaptive project leadership, and sustainable growth.
CommunicationCommunication in the Management dimension centers on the clarity, openness, and responsiveness of information flow between leaders and their teams. It reflects a manager's ability to foster two-way dialogue, articulate expectations clearly, and maintain transparency across organizational levels. Effective communication involves listening to feedback, welcoming input, and ensuring that employees are consistently informed about decisions, changes, and company direction. It's about creating a culture where questions are addressed honestly, ideas are exchanged freely, and employees feel heard and understood. Communication builds trust through presence, clarity, and shared understanding.
- Our manager keeps subordinates informed.
- My department listens to feedback from subordinates.
- My team communicates with clarity and confidence across all levels of the organization.
- Employees in my department foster ongoing, two-way communication within the team.
- My department articulates tasks clearly, minimizing confusion or misinterpretation.
- Leaders maintain an open-door policy to be available to answer questions and provide guidance to employees.
- Senior executives keep staff informed about what is happening in the company.
- Our manager listens to and understands the core issues from employees.
- Our manager is willing to takes on challenging questions and provide honest answers.
- My team leader welcomes input and suggestions from the employees.
- Managers help create a dialog with employees.
- The managers keep us informed about issues at the Company.
- Management is able to communicate a shared vision of the Company to all employees.
AccountabilityAccountability emphasizes ownership, follow-through, and the ethical application of responsibility. It reflects a manager's commitment to delivering results, acknowledging errors, and modeling the standards they expect from others. While communication may explain a decision, accountability ensures the manager stands behind it--especially when outcomes fall short. It includes setting clear expectations, applying disciplinary measures fairly, and encouraging team members to take ownership of their work. Accountability is about integrity in action: managers who admit mistakes, correct poor performance, and consistently follow through on commitments signal a culture where responsibility is not just assigned, it's embraced.
- Managers establish responsibility and accountability among employees.
- Managers are held accountable for achieving results
- The project manager delivers on promises and ensures that assigned tasks are completed as agreed.
- Leaders take responsibility for things that go wrong.
- My manager demonstrates personal accountability by modeling the same expectations set for the team.
- Our manager accepts responsibility for organizational performance.
- Supervisors encourage team members to take ownership of their work and hold each other accountable.
- Leaders explain decisions and actions clearly, taking ownership of outcomes and their implications.
- My department leadership acknowledges errors and takes corrective action, setting a tone of responsibility and growth.
- My manager sets a visible example of accountability and focus, prompting peers to adopt similar standards.
- Our manager articulates expectations.
- Leaders take responsibility for and correct poor performance.
- Supervisors are just in their application of disciplinary measures.
- I know how to apply disciplinary measures without favoritism.
- The project manager recognizes poor performance and address it appropriately.
- My supervisor applies disciplinary measures without bias.
- Managers consider the long-term impact of decisions and take responsibility for potential risks.
- My supervisor admits errors and uses them as learning opportunities for self and the team.
- The project leader applies disciplinary measures in a just manner.
Gives FeedbackGives Feedback focuses on the manager's ability to observe, interpret, and communicate performance-related insights in a way that supports growth and clarity. It's an active, dialogic process that is centered on timely, specific, and actionable input that helps employees understand expectations, improve performance, and align with role requirements. Feedback is often directional: it identifies gaps, reinforces strengths, and adjusts tasks or goals. It requires attentiveness to behavior, a commitment to fairness, and the skill to translate observations into developmental guidance. While it may influence team norms, its primary function is instructional and corrective--helping individuals course-correct or elevate their contributions through targeted communication.
- Leaders provide accurate, timely, and (where appropriate) positive feedback.
- My supervisor links feedback to the specific role requirements for the job.
- The project manager identifies areas for growth and recommends concrete actions to address them.
- Supervisors provide early warning to subordinate leaders of task they will be responsible for.
- Leaders provide feedback based on observable facts and behaviors--not personal opinions or emotions.
- Managers deliver effective feedback on a regular basis
- My team leader provides realistic and actionable suggestions and support for improvement.
- Leaders use feedback to modify duties, tasks, requirements, and goals when appropriate.
- My supervisor gives feedback based on specific actions or behaviors that were observed/documented.
- Managers give subordinates the reason for tasks.
Leads by ExampleLeads by Example is a behavioral and cultural signal. It's less about what the manager says and more about what they consistently do. This dimension reflects how a manager's conduct (effort, ethics, composure, and collaboration) sets the tone for the team. It's about modeling the values, standards, and work ethic expected of others, often without needing to verbalize them. When a manager leads by example, they shape team culture through visible discipline, fairness, and resilience, inspiring others through their own actions. Leading by example embodies it--creating a living blueprint for others to emulate.
- My Manager sets a good example.
- My manager leads the team through visible, disciplined execution that motivates others to maximize their own contributions.
- Our manager serves as a role model for team members.
- The project lead is ready to offer help.
- The project lead sets a high personal standard of productivity that inspires and elevates team performance.
- My supervisor sets a positive example for others.
- Leaders model high-effort, high-output behaviors, prompting team members to raise their own performance.
- My manager sets an example for others to follow.
- Supervisors exemplify peak productivity to cultivate a culture of high performance across the team.
- My supervisor inspires, encourages, and guides others toward the vision, mission, and goals.
- Leaders treat others with respect and fairness, modeling inclusive and professional behavior across roles.
- Supervisors uphold ethical standards and organizational values even when under pressure or facing adversity.
- Managers demonstrate high standards of conduct and behavior in the department.
- My manager is committed to doing the best job possible.
- Managers share information openly and honestly, modeling transparency and trustworthiness.
- Managers shape team norms and value through consistent, observable behaviors that reflect organizational principles.
- Leaders maintain composure and emotional steadiness in high-stress or emotionally charged situations.
- My manager demonstrates dedication to team success by contributing beyond formal responsibilities when needed.
EmpoweringEmpowering in the Management dimension is about cultivating autonomy, confidence, and ownership among employees. It reflects a manager's ability to trust their team, delegate authority, and create an environment where individuals feel safe to take initiative, make decisions, and learn from outcomes. Empowering managers provide the tools, coaching, and psychological safety needed for employees to act independently and grow. They celebrate initiative, encourage innovation, and avoid micromanagement. This helps foster a culture where people are not just permitted but expected to think critically, solve problems, and shape their own contributions. The emphasis is on individual agency and developmental stretch.
- Managers encourage initiative.
- The managers involve us in decisions affecting our work.
- My manager empowers employees to structure their work schedule to maximize their productivity.
- My manager is confident in the abilities of their subordinates.
- Managers foster a culture of autonomy and innovation by empowering employees to think independently and solve problems creatively.
- My supervisor communicates the scope of authority that employees are given when making decisions.
- Our supervisor avoids micromanaging the department.
- Our manager assigns specific duties appropriately.
- My supervisor encourages employees create their own solutions to problems.
- My manager provides coaching or training to help employees build confidence in making sound decisions.
- Our manager empowers employees to make their own decisions in the field.
- Leaders give new assignments to employees to help them gain responsibilities.
- Leaders delegate authority to employees to allow them to make their own decisions.
- My supervisor supports employees in taking thoughtful risks and learning from outcomes, even when results are imperfect.
- Leaders ensure employees have the tools, information, and support needed to act independently and succeed.
- My supervisor creates an environment where employees feel free to take initiative, voice ideas, and admit mistakes without fear of negative consequences.
- The team leader creates growth opportunities for employees.
- Managers support employees in using their own judgment.
- Managers acknowledge and celebrate when employees take initiative or solve problems on their own.
- Managers empower employees to make effective decisions.
CoordinationCoordination is about orchestrating people, tasks, and resources to ensure smooth, efficient execution. It reflects a manager's ability to align roles, timelines, and capabilities to meet organizational goals. Coordinating managers assess readiness, assign duties strategically, and sequence work based on urgency and interdependencies. They create structure (through staffing plans, schedules, and action lists) and ensure that the right people are in the right roles at the right time. While empowering focuses on enabling individuals, coordination focuses on aligning the collective. It's less about autonomy and more about integration; ensuring that diverse efforts converge into coherent, effective outcomes.
- Managers are effective in putting the right people in the right places.
- Managers assess the staffing need of the department and hire people accordingly.
- The department head manages staff and prepares work schedules appropriately.
- Our manager creates action plans and to-do lists to make sure nothing is missed.
- My manager organizes and sequences tasks based on urgency, impact, and resource availability.
- The project manager defines requirements by issuing clear and concise orders or guidance.
- Leaders integrate diverse skill level and opportunities for growth of employees to ensure cohesive and effective project implementation.
- The project manager demonstrates agility in managing varied employee needs to maintain momentum and progress.
- Our manager coordinates the personnel required for completion of a job.
- The project leader aligns individual capabilities and development needs to optimize team execution of the project plan.
- My supervisor considers duty positions, capabilities, and developmental needs when assigning tasks.
- My manager assesses and adjusts team roles based on employee readiness, ensuring both progress and development.
- When management makes decisions, they are executed effectively.
RecognitionRecognition within the Management dimension is about affirming and celebrating individual and team contributions to reinforce morale, motivation, and growth. It focuses on acknowledging accomplishments (both formally and informally) and linking praise to specific behaviors, milestones, or developmental progress. Recognition is retrospective and relational: it reflects what has been achieved and how it aligns with organizational values or goals. Managers who excel in recognition apply consistent criteria, celebrate wins in real time, and use acknowledgment as a lever for reinforcing desired behaviors and encouraging continued excellence. Itâs a tool for emotional reinforcement, signaling that effort and achievement are seen, valued, and rewarded.
- My supervisor celebrates team and individual milestones to reinforce momentum and morale.
- The project lead links recognition to the completion of specific departmental objectives.
- My supervisor connects recognition to ongoing career development and skill advancement.
- Managers recognize the team's accomplishments in informal settings.
- My manager recognizes individual and team accomplishments and reward them appropriately.
- Leaders credit subordinates for good performance.
- The supervisor acknowledges and celebrates achievements in real time, from tenure to growth to goal completion.
- My manager applies consistent and impartial criteria when granting high-value recognition.
- Managers find opportunities to recognize the accomplishments of high performers.
- Leaders use employee recognition to reinforce behaviors aligned with growth and advancement.
Establishing Focus/DirectionEstablishing Focus/Direction is forward-looking and strategic. It involves defining success, aligning daily work with long-term priorities, and ensuring that each team member understands how their role contributes to broader organizational goals. This competency is about clarity, purpose, and alignment. It is translating vision into actionable objectives and maintaining momentum even during uncertainty or change. Managers who establish focus and direction help teams stay grounded, remove distractions, and reinforce priorities through consistent messaging and structured planning. While recognition celebrates what was accomplished, focus/direction ensures what should be accomplished; creating a shared roadmap that guides effort, decision-making, and resource allocation.
- Supervisors remove barriers or competing demand that reduced team focus.
- The project manager instills a sense of purpose by showing how each role supports the organization's goals.
- The project leader reinforces key messages about goals and priorities across multiple channels and interactions.
- The supervisor monitors the workload balance and the impact on employees to help maintain focus and direction.
- Managers define what success looks like for the team and ensure everyone is working toward the same outcomes.
- Leaders energize the team by linking individual objectives to the department's broader mission.
- My manager links team efforts to mission-critical outcomes and long-term vision.
- The project lead helps the team stay focused by clearly communicating shifting priorities during times of uncertainty or transition.
- The supervisor fosters a sense of purpose by connecting each person's work to the team's shared direction.
- My supervisor holds firm beliefs in the process and procedures used.
- My manager ensures that individual roles and responsibilities evolve to support changing strategic direction.
- Managers ensure that employees understand and identify with the organization's mission.
- Supervisors measure job performance to maintain focus and direction in the department.
- Our manager reviews team goals to ensure they remain relevant and aligned with the organizational direction.
- The project manager connects individual responsibilities to broader organizational objectives.
- The project manager keeps the team grounded and purpose-driven during high-stress or fast-paced situations.
- My supervisor breaks down strategic objectives into clear, manageable tasks that helped establish team focus.
- My manager aligns daily work with strategic priorities to reinforce purpose and direction.
- Managers create a sense of urgency about work.
- Management values are consistent with corporate values.
- Management values are consistent with organizational values.
InspiringInspiring within the Management dimension is about emotional leadership--energizing others through purpose, resilience, and personal example. It reflects a manager's ability to elevate morale, foster enthusiasm, and cultivate a sense of ownership by connecting individual effort to a larger vision. Inspiring managers lead with values, persistence, and optimism, especially in the face of setbacks. They understand what motivates their team and use that insight to galvanize commitment, not through mandates but through meaning. Their influence is often indirect yet powerful: by modeling discipline, seeking growth, and articulating purpose, they create a climate where others feel driven to contribute at their best.
- My manager inspires commitment by aligning team members' efforts with departmental priorities.
- Leaders seek feedback and development opportunities, encouraging others to do the same.
- Managers make you feel enthusiastic about your work.
- My manager cultivates engagement by helping employees see the impact of their goals within the larger vision.
- My manager maintains high personal productivity and reliability, inspiring a culture of shared responsibility.
- The project leader transforms personal discipline into collective action, inspiring others to rise to the occasion.
- Leaders inspire others by not showing discouragement when facing setbacks.
- Managers embody a values-driven approach to work that energize and galvanizes the team.
- My supervisor articulates strategic direction in a way that inspires and guides others.
- Leaders model a strong work ethic that elevate team morale and performance.
- The supervisor leads with purpose and persistence, inspiring a sense of ownership and pride in others.
- Managers understand what motivates employees.
TimeTime in the Management dimension focuses on how effectively managers prioritize, schedule, and drive timely execution of tasks. It reflects a manager's ability to maintain momentum, minimize distractions, and ensure that critical deliverables are completed within required timeframes. Time management is tactical and execution-oriented: it's about meeting deadlines, sequencing work efficiently, and keeping the team focused on high-priority activities. Managers who excel in this area monitor progress closely, reinforce urgency, and create structures that support consistent on-time delivery. The emphasis is on pacing, discipline, and responsiveness to time-sensitive demands.
- Managers prioritize and follow through to ensure urgent task are finished on schedule.
- The project lead monitors progress to guarantee timely execution of key deliverables.
- Supervisors manage deadlines to ensure critical work is completed without delay.
- My manager keeps essential assignments on track and completed within required timeframes.
- My supervisor maintains momentum to meet deadlines for mission-critical work.
- My manager drives on-time delivery of high-priority tasks.
- My supervisor encourages employees to avoid distractions from personal phone or other personal devices.
- Leaders encourage staff to spend more time on work related activities.
- The project manager ensures the department consistently achieves production targets on time.
PerformancePerformance is about operational leadership--defining, monitoring, and driving results through structure and accountability. It reflects a manager's ability to set clear expectations, measure outcomes, and ensure consistent execution. Performance-oriented managers focus on standards, metrics, and deliverables, providing the clarity and oversight needed to meet organizational goals. They address issues directly, allocate resources strategically, and adjust processes to maintain momentum. While inspiring managers fuel why people work, performance managers ensure how the work gets done. The overlap lies in motivation and resultsâbut where inspiration uplifts and engages, performance anchors and directs. Together, they balance heart and discipline in effective management.
- The project lead reviews outputs to confirm they meet defined quality benchmarks before final delivery.
- My supervisor communicates specific standards to ensure alignment and accountability.
- Leaders outline measurable criteria for quality, timeliness, and accountability.
- My manager sets clear and ambitious goals to be met.
- Supervisors observe team dynamics and individual performance to stay attuned to emerging issues and opportunities.
- The team leader provides the department with necessary resources to accomplish its goals.
- Managers monitor performance on a regular basis.
- My manager defines performance expectations to guide consistent execution.
- Our manager maintains composure and professionalism when addressing performance issues or workplace tension.
- Managers establish expected performance standards.
- My supervisor monitors performance metrics and takes ownership for meeting targets.
- My manager creates clear performance standards that are understandable and fair.
- The project manager assesses team performance against defined standards.
- Managers create clarity around roles, responsibilities, and success metrics.
- Management is able to adjust rapidly to new situations.
- Managers pay attention to workplace safety.
- Managers regularly meet with employees to discuss safety issues.
- Managers are focused on improving customer service.
- Managers create win-win solutions for employees.
ProjectsProjects within the Management dimension focus on the tactical execution of defined initiatives. This competency emphasizes planning, scoping, resourcing, and managing deliverables across phases and teams. Project-oriented managers clarify objectives, anticipate obstacles, and adjust plans to maintain progress amid shifting requirements. They monitor timelines, budgets, and dependencies, ensuring that each stage of the project is aligned with departmental capabilities and organizational goals. While projects may support strategic aims, the emphasis here is on delivery mechanics--sequencing tasks, coordinating inputs, and managing execution with precision and adaptability.
- Leaders modify project plan and priorities when faced with unexpected challenge or shifting requirements.
- Managers anticipate potential obstacles and develop contingency plan to minimize disruption.
- My manager anticipates challenges at each project stage and prepares targeted solutions.
- The project manager estimates the duration for each phase of a task/project.
- Managers facilitate collaboration across departments or teams to ensure project alignment and integration.
- The project manager selects and manages projects that directly support organizational priorities and long-term vision.
- Supervisors determine the staff need for the project.
- The project manager clarifies key deliverables and dependencies across project phases.
- The supervisor aligns phase requirements with team capabilities and organizational goals.
- Leaders outline the key measure for the project.
- The project manager provides regular updates on project status, challenges, and achievements to stakeholders.
- My supervisor creates structured project plans that define scope, timelines, milestones, and resource needs.
- My manager estimates the cost of supplies for projects.
- My supervisor determines essential inputs and conditions for each stage of the project.
- My manager determines key metrics such as customer needs, goals, organizational capacity, budget constraints, and cost estimates.
- My manager sets the project's boundaries, objectives, and requirements.
StrategicStrategic aspects of management are concerned with long-term positioning, competitive advantage, and organizational resilience. Strategic managers assess internal capabilities and external threats, shape direction through stakeholder alignment, and translate vision into executable initiatives. They use frameworks and analytical tools to uncover gaps, anticipate risks, and adapt plans to evolving conditions. Strategic thinking ensures that departmental efforts are not just efficient, but effective in advancing broader organizational objectives. It's the difference between managing a roadmap and designing the terrain.
- Supervisors track progress against strategic goals and use insights to refine future plans.
- My manager applies strategic frameworks to uncover operational gaps and assess emerging risks.
- My manager involves key stakeholders in shaping strategic direction to build alignment and shared ownership.
- My team leader develops innovative strategies to determine the best course of action to achieve organizational goals.
- Leaders create a strategy for achieving departmental objectives.
- Managers optimize resources to improve efficiency.
- My supervisor assesses risks to drive effective decision-making.
- My supervisor uses analytical tools to evaluate vulnerabilities and anticipate external threats.
- Managers adjust strategic plan based on shift in market conditions, stakeholder needs, or internal capabilities.
- Senior executives identify key strategic factors, risks, and opportunities that impact the organization.
- Leaders develop contingency strategies to prepare for multiple future scenarios and uncertainties.
- Supervisors ensure departmental strategies are aligned with broader organizational goals and cross-functional priorities.
- My team leader evaluates external and internal factors to identify competitive advantages.
- The project manager recognizes competitive strengths and analyzes market positioning to further advance the company.
- Managers break down strategic objectives into clear, executable initiatives with defined outcomes.
- The team leader makes decisions that deliver immediate value while advancing long-term strategic goals.
- Managers have a clear understanding of the Company strategic objectives and vision.
- Managers try to prevent production problems before they occur.
DelegationDelegation in the Management dimension is about the intentional distribution of responsibility, authority, and ownership. It reflects a manager's ability to assign tasks based on individual strengths, development goals, and organizational priorities--ensuring clarity around expectations, timelines, and outcomes. Effective delegation is both strategic and developmental: it empowers employees to take initiative, fosters autonomy, and builds capability through stretch assignments. The emphasis is on what is handed off, to whom, and why, with trust, alignment, and growth at the core. Delegation is more than just offloading work; it's about enabling others to lead, contribute meaningfully, and evolve in their roles.
- My Manager delegates work effectively.
- My manager delegates stretch assignments that foster skill growth and sustain motivation.
- Managers evaluate employees' technical competencies and interpersonal strengths to delegate task aligned with their capabilities.
- The department head uses delegation as a developmental tool, gradually increasing autonomy as competence grows.
- Managers delegate authority and responsibility to subordinates and hold them accountable for their actions.
- The project lead aligns delegated tasks with business priorities and team strengths to maximize impact.
- Leaders delegates tasks effectively.
- My manager defines the roles, responsibilities, required actions, and deadlines for team members.
- Supervisors assign tasks based on employee strengths and development goals, ensuring clarity and ownership.
- Supervisors monitor progress on delegated tasks and provide timely support or redirection when needed.
- My manager aligns tasks with team's roles, strengths, and development goals.
- Supervisors delegate work to employees that resonates with employee interests and strengths.
- The supervisor encourages and empowers subordinates to use their own initiative in achieving goals and objectives.
- My manager empowers employees to take ownership of task execution, trusting them to choose effective approaches.
SupervisionSupervision is about the ongoing guidance, support, and oversight that ensures delegated work (and all other responsibilities) are executed effectively. It encompasses coaching, feedback, performance monitoring, and interpersonal engagement. Supervisory managers stay attuned to team dynamics, intervene early when issues arise, and foster a culture of accountability and respect. While delegation sets the stage, supervision ensures the play unfolds well: it's the continuous presence that reinforces standards, nurtures development, and sustains motivation. Supervision is more relational and responsive, focusing on how people are doing, what they need, and how to help them succeed in real time.
- My supervisor works with employees to identify growth areas and create actionable development plans.
- My team leader ensures employees understand their roles, responsibilities, and how their work contributes to team goals.
- The project manager fosters a culture of openness, reliability, and mutual respect through consistent supervisory practices.
- Managers motivate others through thoughtful persuasion, fostering buy-in without relying on pressure.
- My manager identifies early signs of disengagement or underperformance and intervenes constructively.
- Managers evaluate workplace challenges and select the most effective course of action.
- My supervisor coaches and mentors employees to achieve higher levels of performance.
- Managers engage others with integrity and professionalism across roles and contexts.
- The project manager models the behaviors, attitudes, and standards expected of the team.
- The project manager uses discipline as a tool for growth, focusing on feedback and learning rather than punishment.
- My manager sets clear expectations and reinforces accountability through consistent follow-through.
- Leaders demonstrate genuine interest in employee perspectives, validating concerns through attentive listening.
- Leaders provide constructive, ongoing feedback.
- The supervisor conducts performance evaluations that are timely, comprehensive, and aligned with role expectations.
- My Manager is available to me when I have questions or need help.
Conflict Resolution and Mediation
- Managers follow the grievance procedures.
- My manager is a strong advocate for the interests of the company/employee.
- Leaders seek to understand each side's position, strengths and weaknesses.
- My manager analyzes underlying causes of conflict beyond surface-level symptoms to inform resolution strategies.
- The supervisor ensures that negotiated agreements are implemented and monitored for compliance and effectiveness.
- Managers guide conflicting parties toward shared solutions that balance organizational goals with individual needs.
- The project manager applies alternative dispute resolution (adr) techniques to resolve workplace conflicts constructively.
- Leaders recognize and address power dynamics that may hinder fair conflict resolution.
- My manager understands the needs of each party and the best alternative to a negotiated agreement (BATNA).
- The supervisor leverages conflict situations to strengthen team relationships, clarify expectations, or improve processes.
- Supervisors create a safe and respectful environment where all parties feel heard and are encouraged to express concerns openly.
- My manager is effective in negotiating contracts with labor unions, vendors/suppliers, fiscal budgets, staffing headcounts, compensation, promotions, and/or regulatory agencies.
- My manager explores each party's underlying interests and concessions that may be made.
- Managers demonstrate emotional self-awareness and control when navigating tense or high-stakes situations.
- Managers maintain a calm demeanor and tone of voice.
- Leaders maintain strict confidentiality of information and position discussed during conflict resolution or negotiations.
- My team leader determines the appropriate approach (competitive or cooperative) to the negotiations.
Resource AllocationResource Allocation is strategic and systemic. It involves planning, distributing, and adjusting the use of people, tools, budgets, and other assets to support organizational goals. While time may be one resource among many, resource allocation encompasses a broader scope--balancing competing needs, aligning investments with strategic priorities, and adapting to constraints or emerging opportunities. Managers in this domain assess capacity, forecast requirements, and make informed decisions using data, stakeholder input, and risk analysis. The focus is on optimizing impact, ensuring fairness, and sustaining long-term performance through thoughtful deployment of resources. Where time management drives execution, resource allocation drives enablement.
- I have enough resources and support to adequately manage my department.
- Leaders adjust resource plans in response to changing priorities, constraints, or emerging opportunities.
- Senior executives allocate resources to sustain and grow the business/department.
- Leaders use data and performance metrics to inform resource allocation decisions.
- My supervisor develops a coordinated implementation plan that sequences key elements of the resource allocation strategy.
- My team leader monitors the effectiveness of resource allocation decisions and makes adjustments as needed.
- The project manager develops contingency plans to manage resource constraints or unexpected disruptions.
- Managers develop more efficient resource distribution channels, increasing transparency, and reducing costs.
- Managers plan and control the allocation of resources to implement current strategies.
- My team leader assesses the resource demands of the organization/department.
- Managers define the scope of requirements for the current and future resources and competences of the organization.
- Managers conduct a risk assessment to aid in making critical decisions concerning the allocation of available resources.
- My manager identifies key success drivers to align resource planning (and prioritization) with strategic objectives for competitive advantage.
- My manager ensures resources are allocated fairly and transparently across teams, projects, or departments.
- The project manager demonstrates foresight by identifying when short-term initiatives may detract from long-term strategic resource alignment.
- The supervisor allocates resources and schedules tasks to support successful execution of assigned projects.
- Senior executives plan and organize resource use and task timelines across multiple projects.
- Leaders incorporate input from relevant stakeholders when determining resource need and priorities.
- Managers are effective in managing human and financial resources.
- Supervisors, managers, and leaders have a common set of tools related to project management.
TrainingTraining in the Management dimension emphasizes the development of skills, knowledge, and capabilities that enable managers to perform effectively and support others in doing the same. It reflects a commitment to continuous learning--through formal education, technical proficiency, and developmental programs that build leadership capacity. Training ensures that managers are equipped to guide teams, navigate systems, and foster a culture of growth and creativity. It's about competence and preparedness: managers who are trained can coach others, adapt to evolving demands, and implement strategies that align with organizational goals. The focus is on increasing capability and knowledge to ensure that both managers and their teams have the tools to succeed.
- I am supported in my growth and development as a manager.
- Managers receive appropriate training to enhance their effectiveness.
- The management at the Company understands how to achieve its goals through employee training and development programs.
- Managers continually monitor the workforce to ensure ongoing employee development and process improvement.
- Managers are skilled and trained in the various systems to help employees when needed.
- I receive enough education and training to develop my managerial skills.
- I am able to effectively develop high-performing associates for promotion into management.
- Managers foster an organizational culture that promotes learning and creativity.
- My manager has the technical skills needed to work for this Company.
- My manager has the technical skills needed to work in this department.
- My manager has the technical skills needed to do their job.
IntegrityIntegrity centers on ethical consistency, trustworthiness, and principled decision-making. It reflects a manager's commitment to doing what is right--even when itâs difficult, unpopular, or inconvenient. Integrity is about character and credibility: managers who act with integrity build trust by applying ethical standards uniformly, being transparent, and holding themselves accountable. They foster environments where honesty is valued, feedback is candid, and ethical behavior is modeled across all levels. While training builds what a manager can do, integrity defines how they choose to do it--anchoring their actions in values that inspire confidence and respect.
- My manager consistently applies the same ethical standards across situations.
- My manager does what is right and ethical.
- I trust that my manager would speak up if they witnessed unethical behavior.
- My manager stands firm on ethical principles even under pressure or adversity.
- Management does what is right and ethical.
- Management in this organization is honest and ethical.
- My manager makes decisions that reflect both company values and personal integrity.
- My manager applies ethical standards even when it's inconvenient or unpopular.
- Management in this organization is seen as credible and reliable.
- I feel managers value honest and candid feedback.
- I feel that I can trust management in this organization.
- I've seen my manager hold themselves to the same standards they expect of others.
- I feel confident that my manager isn't hiding important information from the team.
- I can trust management in this organization.
Respect
- The management at the Company cares about employees.
- Managers know what they are doing.
- My manager treats all team members with fairness and respect.
- I have respect for my manager.
Motivates
- Managers create a sense of teamwork and company spirit.
- My manager is able to motivate the staff.
- Managers are able to motivate their staff.
- My manager knows how to motivate the team effectively.
- Supervisors are effective in getting employees to do the work.