Survey Questions: Department

Questionnaires measuring the Department:

Teamwork

Employees work well with each other in the department.
Collaboration is encouraged in our department.
Employees in my department work together to solve problems.
In our department, we work together to do get the job done.

Productivity

My department is well managed.
I feel my department is very productive.
Our department has reasonable goals that are achievable.
Conditions in my work area allow me to be highly productive.
My coworkers are productive and produce quality work.
The employees in my department are productive.
My department contributes significantly to the overall production of the organization.
Conditions in my department allow me to perform to a high standard.

Successful

I am aware of the specific goals our department has for completion this year.
Employees in the department are aware of the goals that need to be achieved.
Our department is successful in achieving key goals and objectives.
Our department uses performance measures to assess progress towards important goals.
The ____ department is successful.
Our department is successful in meeting key benchmarks.

Communication

Communication is good between departments.
Communication in the ____ department is good.
The department manager keeps us informed of the goals for the department.
Team members communicate well in the ____ department.
Communication is excellent in our department.
Employees communicate freely within our department.

Processes and Procedures

My team looks for ways to change processes to improve performance.
My work group looks for ways to change processes to improve productivity.
I think the end-of-year bonus for our department helps to ensure a high level of productivity.
Our department generates required quarterly and annual reports on-time.
Our department uses an efficient data management system to maintain, update, and easily access important data.

Problem Solving

My team focuses on fixing the problem rather than finding someone to blame.
People in my department encourage new ideas to solve problems.
Employees in my department work well together to solve problems.

Customer Service

Our department treats customers with respect.
Employees in our department try to help customers.
Our department does what it takes to ensure customer issues are resolved.
Customer service is important to employees in my department.
Our department offers services that meet the needs of customers.

Respect

Employees in the ____ department treat each other with respect.
Employees in my department treat me with respect and dignity.
The department respects who I am.

Diversity

My department supports diversity initiatives.
My department respects individuals and values their differences.
Our department manager supports diversity initiatives.
Our department addresses issues related to diversity.

Vision and Alignment

Our department is aligned with the overall goals of the organization.
Employees in the ____ department have a shared vision for the future.
Our department conducts regular meetings to keep everyone on the same page.

Resources and Equipment

The department has adequate resources available to meet our needs.
The department conducts a regular inventory of equipment.
Our department has all of the equipment needed.