HR-Survey > 360-Degree Feedback > Competency Model

Goals - 360 Degree Feedback Survey Sample #8





Questionnaires Measuring Goals:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Sample Result Document:
Sample Results
Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.

When clicking your selection below, try to best fit the manager's actual behaviors to the scale provided.

If you are not sure, or unable to assess, select "Not Applicable" (N/A) option.


Please complete your response by .

Goals

Agree Unsure Disagree N/A
  1. Conducts timely follow-up; keeps others informed on a need to know basis.
  1. Makes sure that I have a clear idea of our group's goals.
  1. Sets high expectations and goals; encourages others to support the organization.
  1. Makes sure that team members have a clear idea of our group's goals.
  1. Understands & contributes to development of strategic goals.


Juggling Multiple Responsibilities

Agree Unsure Disagree N/A
  1. Coordinates the work of a team by assigning tasks to other team members.
  1. Plans and organizes continuously while performing all other responsibilities and activities.
  1. Integrates developing others with driving sales, serving customers, merchandising, performing operational procedures, and maintaining an appealing store environment.
  1. Uses a scheduler/planner to keep tasks organized and on time.
  1. Builds in extra time in the schedule for unplanned events/occurrences.


Managing Risk

Agree Unsure Disagree N/A
  1. Works within constraints of the organization.
  1. Bases decisions on patterns found in fluid/changing information.
  1. Anticipates the consequences of different potential risk events.
  1. Create contingency plans.
  1. Adopts a risk-based approach to establishing systems of internal controls.


Regulatory/Compliance

Agree Unsure Disagree N/A
  1. Implements regulatory compliance strategies.
  1. Reviews documentation, processes and practices.
  1. Develops strategies to comply with established regulations.
  1. Follows all safety regulations and procedures.
  1. Establishes a governance body to monitor and guide the organization's activities.


Client Focus

Agree Unsure Disagree N/A
  1. Is competent in handling difficult clients.
  1. Is aware of what the client wants to receive.
  1. Is committed to the client's success.
  1. Uses feedback from the client to help improve the client's experience.
  1. Gives feedback to the client regularly.


Self Management

Agree Unsure Disagree N/A
  1. Steps away from a situation to process appropriate response.
  1. Sets an example for associates during stressful periods by maintaining a positive, can-do attitude.
  1. Analyzes interpersonal problems instead of reacting to them.
  1. Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
  1. Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.


Attitude

Agree Unsure Disagree N/A
  1. Contributes to a positive work environment.
  1. Works to eliminate unnecessary work or barriers that get in others' way.
  1. Contributes to a positive and fun work environment.
  1. Builds open and trusting relationships.
  1. Is gracious and professional in their interactions with others.


Supervisory Skills

Agree Unsure Disagree N/A
  1. Listens to others.
  1. Leads others through their commitment to the department.
  1. Determines appropriate staffing levels for the job.
  1. Assigns tasks appropriately.
  1. Is a calming force during stressful periods.


Performance

Agree Unsure Disagree N/A
  1. Listens and responds to issues and problems
  1. ...Overall Performance
  1. Shown significant improvement in job performance.
  1. Works well in this position.
  1. Works effectively in the department.


Problem Solving

Agree Unsure Disagree N/A
  1. Implements effective solutions to critical problems.
  1. Actively seeks the root cause of a problem.
  1. Solves problems using logic and insight.
  1. Finds creative ways to get things done with limited resources.
  1. Effective in solving problems.


Coaching

Agree Unsure Disagree N/A
  1. Develops the skills and capabilities of others.
  1. Coaches employees in how to strengthen knowledge and skills to improve work performance.
  1. Helps employees to understand responsibilities, authority, and expectations.
  1. Provides clear, motivating, and constructive feedback.
  1. Addresses employee behavior problems effectively.


Business Acumen

Agree Unsure Disagree N/A
  1. Interprets data to make informed business decisions.
  1. Establishes clear, long-term objectives that align with the company's vision and mission.
  1. Incorporates innovative approaches and being adaptable to change.
  1. Establishes key performance indicators (KPIs) to measure progress and success.
  1. Identifies potential regulatory risks and strategies to mitigate them.


Strategic Insight

Agree Unsure Disagree N/A
  1. Identifies potential problems before they become critical incidents.
  1. Creates strategies that significantly benefit the Company.
  1. Analyzes unique issues or problems impacting the Company.
  1. Ensures that the department's goals are strategically aligned with the company's goals.
  1. Strategically aligns projects to the goals of the company.


Organizational Fluency

Agree Unsure Disagree N/A
  1. Able to deal with sensitive issues with tact and professionalism.
  1. Understands the current organizational culture.
  1. Effective in communicating with others within the organization.
  1. Understands departmental policies and procedures.
  1. Anticipates problems that may affect the department.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.