Goals - 360 Degree Feedback Survey Sample #8

Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.



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Goals	Agree	Unsure	Disagree	N/A
Sets high expectations and goals; encourages others to support the organization.
Goal Setting
Achieves established goals.
Achieves goals.
Conducts timely follow-up; keeps others informed on a need to know basis.
Juggling Multiple Responsibilities	Agree	Unsure	Disagree	N/A
Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
Assesses current capabilities before committing to new requests from customers.
Can multitask while performing all of their other responsibilities and activities.
Organizes tasks for the most efficient order of completion.
Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
Managing Risk	Agree	Unsure	Disagree	N/A
Committed to implementing rules and procedures to minimize risk.
Determines the impact of specific risks on finances.
Takes steps to contain the costs of responding to such events.
Identifies the most significant risks from business operations.
Works effectively to avoid risk.
Regulatory/Compliance	Agree	Unsure	Disagree	N/A
Works quickly to implement changes in regulations.
Submits complete applications for necessary certifications.
Is aware of the documents and reports needed to maintain compliance with regulations.
Formulates compliance policies and procedures.
Develops compliance reports in accordance with federal and industry regulations.
Client Focus	Agree	Unsure	Disagree	N/A
Is pro-active in dealing with clients and addressing their needs.
Provides training to others on how to improve client service.
Keeps the client informed of all progress.
Effectively troubleshoots client issues.
Maintains strong relationships with clients.
Self Management	Agree	Unsure	Disagree	N/A
Analyzes interpersonal problems instead of reacting to them.
Analyzes own reactions on the spot to ensure that communication does not appear to be driven by anger.
Sets an example for associates during stressful periods by maintaining a positive, can-do attitude.
Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.
Uses patience and self-control in working with customers and associates.
Attitude	Agree	Unsure	Disagree	N/A
Works to eliminate unnecessary work or barriers that get in others' way.
Visibly supports and encourages diversity in style and background.
Shows by their actions that they trust in the positive intentions of others.
Contributes to a positive and fun work environment.
Treats all people fairly and with respect.
Supervisory Skills	Agree	Unsure	Disagree	N/A
Willing to consider a spectrum of disciplinary measures, ranging from formal warnings to unpaid leave.
Shows consistency between what they say and do.
Recognizes when employees have completed major milestones.
Conveys instructions, directives and guidelines to the employees.
Measures job performance fairly using established criteria.
Performance	Agree	Unsure	Disagree	N/A
Effective in performing his/her job.
Able to organize work.
...Produce Quality
Works well in this position.
Shown significant improvement in job performance.
Problem Solving	Agree	Unsure	Disagree	N/A
Conducts a thorough and careful analysis of the underlying causes of problems.
Selects operating indicators to track organizational performance over time and communicates current status to the organization
Adapts to different problems by applying a wide range of strategies and techniques.
Continuously monitors performance after implementing a solution to ensure it remains effective.
Develops creative solutions.
Coaching	Agree	Unsure	Disagree	N/A
Develops the skills and capabilities of others.
Addresses employee behavior problems effectively.
Meets regularly with employees to coach them on areas that will enhance their performance
Provides clear, motivating, and constructive feedback.
Conducts regular performance appraisals and feedback.
Business Acumen	Agree	Unsure	Disagree	N/A
Understands the dynamics of our industry.
Has a good understanding of business operations to more effectively align company services to meet the needs of its customers.
Facilitates business changes with minimal resistance.
Identifies new business opportunities.
Considers impact of actions on other areas of the organization.
Strategic Insight	Agree	Unsure	Disagree	N/A
Understands the Company's strengths and weaknesses and uses this information to create optimal solutions to problems.
Develops a strategic vision for the future.
Understands how to strategically grow the business and increase customers.
Creates a mission statement describing the purpose for the organization.
Recognizes the needs of customers.
Organizational Fluency	Agree	Unsure	Disagree	N/A
Able to use corporate politics to advance department objectives.
Able to explain departmental policies and procedures to others.
Anticipates problems that may affect the department.
Is aware of other organizational cultures to compare/contrast with the current organizational culture.
Adept at navigating within the culture of the department.

71. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
72. Strengths
    
    
    
73. Areas for Development
    
    
    
74. Please give any final comments or suggestions for [Participant Name Here]'s assessment.