HR-Survey > 360-Degree Feedback > Competency Model

Goals - 360 Degree Feedback Survey Sample #8





Questionnaires Measuring Goals:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Sample Result Document:
Sample Results
Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.

When clicking your selection below, try to best fit the manager's actual behaviors to the scale provided.

If you are not sure, or unable to assess, select "Not Applicable" (N/A) option.


Please complete your response by .

Goals

Agree Unsure Disagree N/A
  1. Conducts timely follow-up; keeps others informed on a need to know basis.
  1. Establishes and documents goals and objectives.
  1. Makes sure that team members have a clear idea of our group's goals.
  1. Sets high expectations and goals; encourages others to support the organization.
  1. Goal Setting


Juggling Multiple Responsibilities

Agree Unsure Disagree N/A
  1. Integrates developing others with driving sales, serving customers, merchandising, performing operational procedures, and maintaining an appealing store environment.
  1. Determines which tasks are critical and which tasks are optional.
  1. Prioritizes tasks for efficiency.
  1. Uses a scheduler/planner to keep tasks organized and on time.
  1. Organizes tasks for the most efficient order of completion.


Managing Risk

Agree Unsure Disagree N/A
  1. Is knowledgeable of standard risk management principles.
  1. Rewards risky ideas that may yield significant benefits.
  1. Perceives the risks of different work tasks and activities.
  1. Designs risk management activities that support the success of the company.
  1. Understands that risk may represent a threat or an opportunity.


Regulatory/Compliance

Agree Unsure Disagree N/A
  1. Formulates compliance policies and procedures.
  1. Implements internal control processes to detect misconduct or patterns of illegal transactions.
  1. Maintains historical records and documents as needed/required.
  1. Offers training on various subjects to help ensure employees are aware of regulations.
  1. Coordinates the execution of compliance strategies across departments.


Client Focus

Agree Unsure Disagree N/A
  1. Consistently exceeds client expectations.
  1. Adapts to changing client needs.
  1. Is consistent in services provided to clients.
  1. Anticipates resources needed to meet the client needs.
  1. Understands the needs of the client.


Self Management

Agree Unsure Disagree N/A
  1. Analyzes interpersonal problems instead of reacting to them.
  1. Sets an example for associates during stressful periods by maintaining a positive, can-do attitude.
  1. Consciously controls own negative emotions in order to keep team morale up.
  1. Analyzes own reactions on the spot to ensure that communication does not appear to be driven by anger.
  1. Uses patience and self-control in working with customers and associates.


Attitude

Agree Unsure Disagree N/A
  1. Visibly supports and encourages diversity in style and background.
  1. Shows by their actions that they trust in the positive intentions of others.
  1. Is gracious and professional in their interactions with others.
  1. Builds open and trusting relationships.
  1. Contributes to a positive work environment.


Supervisory Skills

Agree Unsure Disagree N/A
  1. Provides direction and coaching to employees.
  1. Maintains the confidence and trust of employees.
  1. Measures job performance fairly using established criteria.
  1. Effective in resolving conflicts to mutual satisfaction of the parties.
  1. Is sought after for advice in a variety of situations.


Performance

Agree Unsure Disagree N/A
  1. Sets a high standard for job performance.
  1. Able to organize work.
  1. ...Overall Performance
  1. Effectively organizes resources and plans
  1. Effective in performing his/her job.


Problem Solving

Agree Unsure Disagree N/A
  1. Implements effective solutions to critical problems.
  1. Ability to solve problems at root cause rather than at symptom level.
  1. Is a good problem solver and decision maker
  1. Actively seeks the root cause of a problem.
  1. Understands the root causes of problems.


Coaching

Agree Unsure Disagree N/A
  1. Provides clear, motivating, and constructive feedback.
  1. Helps employees to understand responsibilities, authority, and expectations.
  1. Coaches employees in how to strengthen knowledge and skills to improve work performance.
  1. Addresses employee behavior problems effectively.
  1. Meets regularly with employees to coach them on areas that will enhance their performance


Business Acumen

Agree Unsure Disagree N/A
  1. Understands the dynamics of our industry.
  1. Is up-to-date with regulatory guidelines and policies.
  1. Identifies potential regulatory risks and strategies to mitigate them.
  1. Develops business plans that are forward looking.
  1. Keeps informed of current income and expenses.


Strategic Insight

Agree Unsure Disagree N/A
  1. Implements long-term solutions to problems.
  1. Ensures that the department's goals are strategically aligned with the company's goals.
  1. Understands how to strategically grow the business and increase customers.
  1. Creates a mission statement describing the purpose for the organization.
  1. Recognizes the needs of customers.


Organizational Fluency

Agree Unsure Disagree N/A
  1. Adept at navigating within the culture of the department.
  1. Gets things done through the department.
  1. Able to deal with sensitive issues with tact and professionalism.
  1. Understands departmental policies and procedures.
  1. Effective in communicating with others within the organization.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.