HR-Survey > 360-Degree Feedback > Competency Model

Goals - 360 Degree Feedback Survey Sample #8





Questionnaires Measuring Goals:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Instructions

You have been selected to provide feedback for the manager listed above. Your feedback is an important part of 's leadership development process. This tool is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the assessment form, please think about your experiences working with this individual during the last six to twelve months. Your responses will be merged with other people's feedback and presented to to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager.

Sample Result Document:
Sample Results
Method of use: As part of the review process, managers will receive feedback from peers and staff. It is recognized that not all participants will be able to assess an individual's performance in all areas. The feedback received will be utilized as input to the manager's performance and on-going development plan.

You may sign out at any time by pressing the Save button at the end of the form and then closing your browser. You may return later to pick up where you left off. When you are done, press the Complete button.

When clicking your selection below, try to best fit the manager's actual behaviors to the scale provided.

If you are not sure, or unable to assess, select "Not Applicable" (N/A) option.


Please complete your response by .

Goals

Agree Unsure Disagree N/A
  1. Conducts timely follow-up; keeps others informed on a need to know basis.
  1. Makes sure that team members have a clear idea of our group's goals.
  1. Makes sure that I have a clear idea of our group's goals.
  1. Achieves established goals.
  1. Achieves goals.


Juggling Multiple Responsibilities

Agree Unsure Disagree N/A
  1. Observes, analyzes, and responds to merchandise needs while serving customers and accomplishing operational tasks.
  1. Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
  1. Completes multiple tasks simultaneously.
  1. Avoids bottlenecks in progress by assigning multiple individuals to critical tasks.
  1. Can multitask while performing all of their other responsibilities and activities.


Managing Risk

Agree Unsure Disagree N/A
  1. Responds appropriately to unexplained or unanticipated events.
  1. Avoids maintaining the status quo (or standard operating procedures) when addressing new and influential situations.
  1. Creates a risk management strategy for the department.
  1. Is aware of the financial implications of certain risks.
  1. Accurately perceives potential risks in the workplace.


Regulatory/Compliance

Agree Unsure Disagree N/A
  1. Complies with regulatory requirements for the state.
  1. Works quickly to implement changes in regulations.
  1. Implements regulatory changes in a timely manner.
  1. Offers training to employees to ensure they are complying with regulations.
  1. Offers training to employees to ensure they comply with regulations.


Client Focus

Agree Unsure Disagree N/A
  1. Consistently demonstrates a client focus.
  1. Follows up with any unanswered questions from the client.
  1. Creates an environment that enables clients to receive excellent service.
  1. Takes the initiative in solving difficult client issues.
  1. Is consistent in services provided to clients.


Self Management

Agree Unsure Disagree N/A
  1. Consciously controls own negative emotions in order to keep team morale up.
  1. Steps away from a situation to process appropriate response.
  1. Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.
  1. Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
  1. Uses patience and self-control in working with customers and associates.


Attitude

Agree Unsure Disagree N/A
  1. Treats all people fairly and with respect.
  1. Contributes to a positive and fun work environment.
  1. Works to eliminate unnecessary work or barriers that get in others' way.
  1. Is gracious and professional in their interactions with others.
  1. Contributes to a positive work environment.


Supervisory Skills

Agree Unsure Disagree N/A
  1. Ensures employees know what they need to complete during the shift.
  1. Speaks to all employees involved to get a complete picture of the situation.
  1. Provides training on equipment as needed.
  1. Holds employees accountable for work assignments.
  1. Resolves personnel problems quickly and effectively.


Performance

Agree Unsure Disagree N/A
  1. Effective in performing his/her job.
  1. Listens and responds to issues and problems
  1. Effectively organizes resources and plans
  1. ...Produce Quality
  1. Works well in this position.


Problem Solving

Agree Unsure Disagree N/A
  1. Works cooperatively with others to solve problems.
  1. Generates alternative solutions to problems and challenges.
  1. Ability to develop innovative solutions to problems.
  1. Actively seeks the root cause of a problem.
  1. Identifies fresh approaches and shows a willingness to question traditional assumptions.


Coaching

Agree Unsure Disagree N/A
  1. Coaches employees in how to strengthen knowledge and skills to improve work performance.
  1. Conducts regular performance appraisals and feedback.
  1. Provides clear, motivating, and constructive feedback.
  1. Addresses employee behavior problems effectively.
  1. Develops the skills and capabilities of others.


Business Acumen

Agree Unsure Disagree N/A
  1. Effectively develops and uses resources (people, time, money, supplies, equipment, and space) to improve organizational performance
  1. Recognizes trends in underlying data.
  1. Aware of regulations that impact our business.
  1. Keeps informed of current income and expenses.
  1. Views problems from a business perspective, opportunity, investment, risks, and anticipated results


Strategic Insight

Agree Unsure Disagree N/A
  1. Communicates with employees to find out their needs.
  1. Understands the Company's strengths and weaknesses and uses this information to create optimal solutions to problems.
  1. Strategically aligns projects to the goals of the company.
  1. Observes employees at work to get better insight into the issues they are dealing with.
  1. Identifies potential problems before they become critical incidents.


Organizational Fluency

Agree Unsure Disagree N/A
  1. Effective in communicating with others within the organization.
  1. Able to explain departmental policies and procedures to others.
  1. Adept at navigating within the culture of the department.
  1. Able to deal with sensitive issues with tact and professionalism.
  1. Understands departmental policies and procedures.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Strengths


  3. Areas for Development


  4. Please give any final comments or suggestions for [Participant Name Here]'s assessment.