Continual Learning |
- Sets relevant learning objectives and goals.
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- Pursues self-improvement through continual learning.
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- Shares best practices with others and learns from others.
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- Grasps new ideas, concepts, technical, or business knowledge.
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- Builds on their strengths while addressing their weaknesses.
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Feedback |
- Open to the suggestions of others.
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- Asks others for their ideas and opinions.
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- Seeks feedback to enhance performance.
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- Looks to others for input.
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- Shares past experiences with others as learning opportunities.
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Delegation |
- Delegates tasks, responsibilities, and accountability as appropriate to the level of employee.
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- Encourages and empowers subordinates to use initiative in achieving goals and objectives.
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- Delegates authority and responsibility to subordinates and holds them accountable for their actions.
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- Defines the roles, responsibilities, required actions, and deadlines for team members.
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- Sets clear and reasonable expectations for others and follows through on their progress.
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Quality |
- Analyze what occurred and re-adjusts accordingly when goals are not met.
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- Corrects issues in a timely manner.
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- Encourages others to achieve high quality standards.
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- Encourages employees to produce the best quality products.
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- Encourages others to produce the highest quality work products.
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Goals |
- Sets high expectations and goals; encourages others to support the organization.
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- Conducts timely follow-up; keeps others informed on a need to know basis.
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- Makes sure that I have a clear idea of our group's goals.
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- Understands & contributes to development of strategic goals.
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- Establishes and documents goals and objectives.
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Adaptability |
- Willing to change ideas or perceptions based on new information or contrary evidence which is presented.
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- Flexible and open to new ideas and encourages others to value change.
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- Able to quickly learn new ways of performing their job.
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- Works effectively in dynamic and changing work environments.
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- Is proactive and takes steps to prepare for changes in the workplace.
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Action |
- Is not afraid to take corrective action when necessary.
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- Motivates & supports others to gain skills
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- Gets the job done.
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- Displays high energy and enthusiasm on consistent basis.
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- Makes effective decisions, even when under pressure.
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Juggling Multiple Responsibilities |
- Can multi-task while performing all of their other responsibilities and activities.
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- Bounces back from daily crisis, disappointments and frustrations.
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- Observes, analyzes, and responds to merchandise needs while serving customers and accomplishing operational tasks.
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- Assesses current capabilities before committing to new requests from customers.
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- Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
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Clarity |
- Maintains clarity in goals and objectives.
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- Checks details thoroughly.
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- Attends to the important details of a job or task.
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- Communicates ideas and facts clearly and effectively in writing.
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- Clarifies problems and their causes to help employees correct them.
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Trustworthy |
- Seeks to mitigate grievances by clarifying intentions and finding suitable remedies.
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- Works in a way that makes others want to work with her/him.
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- Is trustworthy; is someone I can trust.
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- Takes care to maintain confidential information.
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- Takes ownership, delivers on commitments
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Co-worker Development |
- Adapts coaching and mentoring approach to meet the style or needs of individuals
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- Gives others development opportunities through project assignments and increased job responsibilities
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- Provides ongoing feedback to co-workers on their development progress
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- Sets and clearly communicates expectations, performance goals, and measurements to others
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Negotiation |
- Influences others through rational argument and persuasion.
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- Resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
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- Able to say "no" when necessary to effectively execute business strategy and meet long-term objectives.
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- Is able to decline bad ideas to avoid making poor decisions.
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- Able to say "no" when it is essential to maintaining quality and high standards.
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Others |
- Helpful
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- Is able to see issues from others' perspectives.
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- Forms working relationships with employees from other departments.
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- ...treats others with respect and dignity.
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- Treats others with respect and dignity.
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