Strategic Insight- 360 Degree Feedback Survey Sample #9

360 Feedback Survey

Instructions

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the feedback form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.

Strategic Insight	Definite Strength	Meets Standards	Needs Development	N/A
Formulates strategies and action plans to ensure successful completion of goals and objectives.
Analyzes records and reports to obtain insight into potential issues and trends.
Communicates vision for the department and company.
Analyzes unique issues or problems impacting the Company.
Identifies potential problems before they become critical incidents.
Client Focus	Definite Strength	Meets Standards	Needs Development	N/A
Obtains feedback to ensure client needs are being met.
Ensures client commitments and requirements are met or exceeded
Is pro-active in dealing with clients and addressing their needs.
Looks for opportunities that have a positive impact on Clients.
Satisfies client needs.
Customer Focus	Definite Strength	Meets Standards	Needs Development	N/A
Ensures all customer commitments and requirements are met or exceeded.
Consistently models positive customer service attitudes.
Asks questions and listens carefully to determine customer needs and to ensure that the customer's needs are met.
Does not hesitate to address customer concerns or complaints.
Develops good rapport and trust with the customer.
Feedback	Definite Strength	Meets Standards	Needs Development	N/A
Actively seeks feedback from others.
Is easy to approach with ideas and opinions.
Shares past experiences with others as learning opportunities.
Is visible and approachable.
Accepts the views of others.
Management	Definite Strength	Meets Standards	Needs Development	N/A
Makes you feel enthusiastic about your work
Keep staff informed about what is happening in the company
Is ready to offer help
Takes responsibility for things that go wrong
Sets an example for others to follow
Persuasion and Influence	Definite Strength	Meets Standards	Needs Development	N/A
Seeks to obtain consensus or compromise.
Able to express own goals and needs.
Ensures stakeholders are involved in the decision making process.
Communicates effectively with others.
Has excellent influencing/negotiating skills.
Decision Making	Definite Strength	Meets Standards	Needs Development	N/A
Breaks complex issues into manageable parts and organizes them in a systematic way before making decisions
Assesses the risks, benefits, and potential impact of a number of options when deciding a course of action
Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
Seeks input from key people who should be involved in, or will be affected by, decisions
Exercises good judgment by making sound and informed decisions.
Innovation	Definite Strength	Meets Standards	Needs Development	N/A
Implements best practices within the department.
Creates a safe environment for idea-sharing.
Builds upon the ideas and solutions of others.
Searches for opportunities and innovative ways to improve the organization.
Encourages open communication to ensure that all proposals are considered.
Juggling Multiple Responsibilities	Definite Strength	Meets Standards	Needs Development	N/A
Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
Integrates developing others with driving sales, serving customers, merchandising, performing operational procedures, and maintaining an appealing store environment.
Builds in extra time in the schedule for unplanned events/occurrences.
Prioritizes tasks for efficiency.
Switches attention to more urgent tasks when necessary.
Interpersonal Skills	Definite Strength	Meets Standards	Needs Development	N/A
Is open and approachable
Effectively manages conflicts by dealing with them directly and immediately
Comes across as credible, knowledgeable and sincere
Successfully resolves conflicts and grievances to a win-win solution.
Builds a strong rapport with co-workers.

51. Overall, please rate the effectiveness of [Participant Name Here].
    

    5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

    
    
52. Strengths
    
    
    
53. Areas for Development
    
    
    
54. Please give any final comments or suggestions for [Participant Name Here]'s assessment.