Commitment To Result |
- You convey strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
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- You coordinate all department activities into a cohesive team effort.
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- You take immediate action toward goals.
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- You are able to focus on a task even when working alone.
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- You maintain persistence and dedication to achieving results.
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Accountability |
- You accept accountability for your actions and results.
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- You keep you supervisor informed of recent events.
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- You can be counted on to do what you say you are going to do.
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- You encourage employees to take on greater responsibilities.
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- You develop goals and establishes objective measures of success.
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Integrity |
- You maintain strong relationships with others.
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- You demonstrate honesty and truthfulness at all times.
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- You develop trust and confidence from others.
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- You foster a high standard of ethics and integrity.
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- You establish relationships of trust, honesty, fairness, and integrity.
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Professional Development |
- You demonstrate enthusiasm and a willingness to learn new skills and knowledge
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- You are contributing fully to the extent of your skills
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- You keep yourself up-to-date of technical/professional issues
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- You allow employees to fully participate in employee training and professional development.
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- You quickly acquire and apply new knowledge and skills when needed
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Emotional Intelligence |
- You accurately perceive the emotional reactions of others.
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- You help employees to resolve conflicts, communicate clearly, and work together to solve problems.
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- You are able to manage your own emotions.
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- You are able to understand others' points of view.
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- You help to make decisions and solve problems using knowledge about how others will react in certain situations.
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Project Management |
- You are able to adjust project schedule as needed to accommodate unforeseen issues.
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- You define project outcomes based on customer requirements.
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- You organize, plan, and direct resources to accomplish the goals and objectives.
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- You respond quickly and appropriately to unforeseen problems.
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- You anticipate potential problems and institute controls and contingency plans to address them.
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Delegation |
- You allow subordinates to use their own methods and procedures.
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- You clearly define duties and tasks to be completed.
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- You delegate authority and responsibility to subordinates and holds them accountable for your actions.
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- You set clear and reasonable expectations for others and follow through on their progress.
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- You entrust subordinates with important tasks.
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Goals |
- You achieve established goals.
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- You establish and document goals and objectives.
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- You set challenging stretch goals
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- You make sure that I have a clear idea of our group's goals.
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- You understand and contribute to development of strategic goals.
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Technology Use/Management |
- You apply complex rules and regulations to maintain optimal system performance.
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- You identify gaps between actual and needed technical competencies and provide recommendations for required training.
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- You maximize the use of new technology to deliver products and services.
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- You support technical training and development of employees.
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- You are proficient in the use of technical systems and processes.
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Safety |
- You are aware of osha safety guidelines.
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- You develop a strong safety culture.
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- You mitigate hazards and safety issues that arise.
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- You create accurate and effective measures of safety.
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- You work to implement corrective safety measures.
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Customer Focus |
- You get feedback from the customer on a weekly basis.
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- You make customer's needs a top priority.
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- I understand what resources are needed to meet customer needs.
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- You use feedback from customers to help improve services.
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- You maintain strong relationships with customers.
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Negotiation |
- You research the needs of the other party to identify strengths and weaknesses of positions.
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- You stay calm and focus on the core issues to be discussed.
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- You resolve difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
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- You understand the expectations of other parties in the negotiation.
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- You conduct necessary preparations before engaging in negotiations.
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Teamwork |
- You are an effective team player
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- You communicate a clear message that teamwork and collaboration are expected.
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- You recognize and respects the contributions and needs of each individual.
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- You build consensus and share relevant information.
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- You coach team on how to solve problems, plan, and meet organizational goals and objectives.
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Vision |
- You persuade others to follow the Company's vision.
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- You create a common vision for others.
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- You express the Company vision in a way that is easily understood and adopted by employees.
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- You behave in a way that is consistent with business values & code of conduct
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- You create a positive vision of the future for the Company.
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