Commitment To Result |
- You maintain persistence and dedication to achieving results.
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- You are willing to do whatever it takes-not afraid to have to put in extra effort.
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- You are committed to the team.
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- You take immediate action toward goals.
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- You encourage commitment in others to obtain results.
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Accountability |
- You define roles, rights, and responsibilities of the team.
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- You are someone who is trustworthy.
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- You are aware of problems or issues that may affect the organization.
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- You hold team accountable to meeting goals.
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- You take ownership of mistakes and learn from them.
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Integrity |
- You foster a high standard of ethics and integrity.
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- You do what was promised.
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- You protect the integrity and confidentiality of information
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- You demonstrate sincerity in actions with others.
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- You establish relationships of trust, honesty, fairness, and integrity.
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Professional Development |
- You are contributing fully to the extent of your skills
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- You keep yourself up-to-date of technical/professional issues
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- You encourage employees to take courses relevant to their job.
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- You quickly acquire and apply new knowledge and skills when needed
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- You demonstrate enthusiasm and a willingness to learn new skills and knowledge
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Emotional Intelligence |
- You are attentive to emotional cues and interprets others' feelings correctly.
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- You accurately perceive the emotional reactions of others.
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- You help to make decisions and solve problems using knowledge about how others will react in certain situations.
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- You help employees to resolve conflicts, communicate clearly, and work together to solve problems.
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- You are able to control your own emotions.
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Project Management |
- You work with customers and clients to assess your needs and define project parameters.
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- You inspire others to accomplish goals and objectives.
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- You respond quickly and appropriately to unforeseen problems.
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- You define project outcomes based on customer requirements.
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- You are able to adjust project schedule as needed to accommodate unforeseen issues.
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Delegation |
- You entrust subordinates with important tasks.
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- You delegate tasks, responsibilities, and accountability as appropriate to the level of employee.
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- You clearly define duties and tasks to be completed.
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- You tell subordinates what to do, not how to do it.
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- You define the roles, responsibilities, required actions, and deadlines for team members.
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Goals |
- You make sure that team members have a clear idea of our group's goals.
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- You set high expectations and goals; encourages others to support the organization.
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- You achieve established goals.
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- You conduct timely follow-up; keeps others informed on a need to know basis.
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- You establish and document goals and objectives.
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Technology Use/Management |
- You adopt the implementation of new technology into the workplace.
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- You apply complex rules and regulations to maintain optimal system performance.
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- You support technical training and development of employees.
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- You use technology in decision making and problem solving.
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- You understand and are committed to implementing new technologies.
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Safety |
- You seek to reduce the likelihood of accidents.
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- You perform work safely.
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- You create accurate and effective measures of safety.
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- You ensure compliance with safety regulations.
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- You support our company's safety programs.
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Customer Focus |
- You ask questions and listen carefully to determine customer needs and to ensure that the customer's needs are met.
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- You develop good rapport and trust with the customer.
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- You consistently model positive customer service attitudes.
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- You develop strong customer relationships.
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- You maintain positive customer relationships.
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Negotiation |
- You are able to decline bad ideas to avoid making poor decisions.
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- You change communication styles to meet the listener's needs.
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- You establish good working relationships with others.
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- You identify verbal and nonverbal cues to help interpret actions and messages.
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- You research the needs of the other party to identify strengths and weaknesses of positions.
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Teamwork |
- You share credit for accomplishments with team members
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- You identify and resolves conflicts within the team to increase team effectiveness
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- You create a climate that encourages team participation.
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- You communicate a clear message that teamwork and collaboration are expected.
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- You work cooperatively with others to solve problems.
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Vision |
- You behave in a way that is consistent with business values & code of conduct
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- You persuade others to follow the Company's vision.
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- You demonstrate consistency between words and actions
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- You communicate the vision and strategy of [Company]
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- You lead employees in new directions.
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