Commitment To Result |
- You maintain persistence and dedication to achieving results.
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- You create a sense of urgency among the store team members to complete activities, which drive sales.
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- You are willing to do whatever it takes-not afraid to have to put in extra effort.
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- You are committed to the team.
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- You encourage commitment in others to obtain results.
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Accountability |
- You fully embrace the responsibilities that contribute to our departmental success.
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- I consistently strive to meet high standards of excellence.
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- I take full responsibility for lack of results achieved.
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- I provide clear reasons for underperformance.
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- You can be counted on to do what you say you are going to do.
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Integrity |
- You foster an environment built upon trust.
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- You foster a high standard of ethics and integrity.
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- You accept responsibility for mistakes.
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- You develop trust and confidence from others.
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- You demonstrate honesty and truthfulness at all times.
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Professional Development |
- You seek opportunities for professional development.
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- You demonstrate enthusiasm and a willingness to learn new skills and knowledge
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- You encourage employees to take courses relevant to their job.
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- You seek opportunities for continuous learning.
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- You are contributing fully to the extent of your skills
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Emotional Intelligence |
- You accurately perceive the emotional reactions of others.
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- You help to make decisions and solve problems using knowledge about how others will react in certain situations.
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- You help employees to resolve conflicts, communicate clearly, and work together to solve problems.
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- You are able to understand others' points of view.
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- You are attentive to emotional cues and interprets others' feelings correctly.
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Project Management |
- You establish communication protocols for messaging team members and stakeholders.
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- I identify the project time and budget constraints.
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- I identify critical requirements for each phase of the project.
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- You successfully negotiated contracts with suppliers.
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- You outline key project dates and milestones.
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Delegation |
- You allow subordinates to use their own methods and procedures.
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- You define goals and objectives for subordinates.
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- You encourage and empower subordinates to use initiative in achieving goals and objectives.
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- You set clear and reasonable expectations for others and follow through on their progress.
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- You entrust subordinates with important tasks.
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Goals |
- You conduct timely follow-up; keeps others informed on a need to know basis.
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- You make sure that I have a clear idea of our group's goals.
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- You set challenging stretch goals
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- You set high expectations and goals; encourages others to support the organization.
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- You understand and contribute to development of strategic goals.
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Technology Use/Management |
- You are proficient in the use of technical systems and processes.
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- You understand and are committed to implementing new technologies.
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- You adopt the implementation of new technology into the workplace.
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- You identify gaps between actual and needed technical competencies and provide recommendations for required training.
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- You apply complex rules and regulations to maintain optimal system performance.
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Safety |
- You create accurate and effective measures of safety.
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- You keep accurate safety records.
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- You commit adequate resources toward safety measures.
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- You develop a sustainable safety culture.
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- You encourage others to work safely.
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Customer Focus |
- I meet with customers on a regular basis.
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- You consider customers point of view when making decisions.
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- You are aware of the customer's needs.
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- I am responsive to customer needs.
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- I act with integrity in all customer interactions.
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Negotiation |
- You change communication styles to meet the listener's needs.
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- I assess the validity and relevance of each piece of information, considering the context and source.
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- You identify verbal and nonverbal cues to help interpret actions and messages.
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- I am aware of potential emotional triggers that could negatively impact the negotiations.
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- You actively listen to conversations to be able to recall important details later.
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Teamwork |
- You coach team members
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- I consider the impact and implications of decisions on the team.
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- You foster an environment that promotes active listening on the team.
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- I encourage other team members to adopt new procedures.
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- You share pertinent information with all members of the team.
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Vision |
- You demonstrate consistency between words and actions
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- You understand the vision of the Company and promote it ahead of any self-interests.
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- I detect problems early on and create well-thought-out solutions to ensure the company continues to progress smoothly.
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- You convert the department's vision into specific goals and a strategic plan.
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- I recognize potential challenges and devise comprehensive strategies to navigate and mitigate these difficulties.
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