Commitment To Result |
- You are able to focus on a task even when working alone.
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- You create a sense of urgency among the store team members to complete activities, which drive sales.
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- You maintain persistence and dedication to achieving results.
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- You are willing to do whatever it takes-not afraid to have to put in extra effort.
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- You encourage commitment in others to obtain results.
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Accountability |
- I am prepared and on time for meetings and scheduled events.
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- I exhibit a sense of ownership of the process.
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- I recognize when a mistake is made and work to correct the issue.
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- You encourage employees to take on greater responsibilities.
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- You take responsibility for results.
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Integrity |
- You protect the integrity and confidentiality of information
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- You foster a high standard of ethics and integrity.
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- You do what was promised.
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- You establish relationships of trust, honesty, fairness, and integrity.
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- You foster an environment built upon trust.
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Professional Development |
- You seek opportunities for continuous learning.
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- You demonstrate enthusiasm and a willingness to learn new skills and knowledge
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- You allow employees to fully participate in employee training and professional development.
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- You are contributing fully to the extent of your skills
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- You keep yourself up-to-date of technical/professional issues
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Emotional Intelligence |
- You are able to understand others' points of view.
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- You help to make decisions and solve problems using knowledge about how others will react in certain situations.
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- You are able to manage your own emotions.
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- You are able to express yourself clearly.
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- You help employees to resolve conflicts, communicate clearly, and work together to solve problems.
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Project Management |
- You identify potential risks to completing the project on time.
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- I determine the project scope.
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- You implement risk mitigation strategies to help move the project to successful completion.
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- I hold team members accountable for completing specific tasks on the project.
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- I determine the appropriate strategy for mitigating specific risks.
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Delegation |
- You define goals and objectives for subordinates.
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- You encourage and empower subordinates to use initiative in achieving goals and objectives.
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- You define the roles, responsibilities, required actions, and deadlines for team members.
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- You set clear and reasonable expectations for others and follow through on their progress.
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- You delegate authority and responsibility to subordinates and holds them accountable for your actions.
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Goals |
- You establish and document goals and objectives.
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- You make sure that team members have a clear idea of our group's goals.
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- You make sure that I have a clear idea of our group's goals.
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- You understand and contribute to development of strategic goals.
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- You achieve goals.
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Technology Use/Management |
- You understand and are committed to implementing new technologies.
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- You support employee training and development initiatives regarding implementation of technology.
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- You support technical training and development of employees.
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- You identify gaps between actual and needed technical competencies and provide recommendations for required training.
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- You apply complex rules and regulations to maintain optimal system performance.
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Safety |
- You perform work safely.
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- You identify predictable hazards in the workplace.
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- You develop a culture of safety.
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- You develop a strong safety culture.
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- You mitigate hazards and safety issues that arise.
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Customer Focus |
- You thoroughly understand the needs of the customer.
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- You get feedback from the customer on a weekly basis.
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- You look for opportunities that have a positive impact on customers.
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- I fulfill commitments made to customers.
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- I am responsive to customer needs.
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Negotiation |
- I foster a robust, collaborative setting; sets clear expectations; and introduces an agenda that matches priorities.
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- I establish a strong, cooperative atmosphere; defines expectations; and presents a well-structured agenda aligned with key priorities.
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- You are able to say "no" when necessary to effectively execute business strategy and meet long-term objectives.
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- You resolve difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
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- You are able to express themselves in a clear, convincing, and logical manner.
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Teamwork |
- I ask other team members to share their opinions.
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- You emphasize the importance of getting individuals to work as a team
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- I make decisions that positively impact team performance.
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- I work with other team members to achieve objectives.
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- You foster an environment that promotes active listening on the team.
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Vision |
- I can chart a bold course for the department's evolution.
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- You develop an inspiring and ambitious vision of growth for the organization's future.
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- I define a roadmap for realizing the organization's vision.
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- You delegate the task of implementing the vision to subordinates.
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- You are skilled at recognizing various issues that arise and formulate practical and strategic solutions to resolve them efficiently.
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