Commitment To Result |
- Committed to the team.
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- Able to focus on a task even when working alone.
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- Creates a sense of urgency among the store team members to complete activities, which drive sales.
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- Encourages commitment in others to obtain results.
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- Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
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What are your suggestions for how can make improvements in Commitment To Result?
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Decision Making |
- Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
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- Breaks complex issues into manageable parts and organizes them in a systematic way before making decisions
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- Is able to make decisions quickly.
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- Does not lose sight of the big picture when making decisions
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- Exercises good judgment by making sound and informed decisions.
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What are your suggestions for how can make improvements in Decision Making?
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Communication Skills |
- Checks for understanding throughout conversations or group presentations/discussions
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- An effective listener who is responsive to information needs.
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- Able to deliver presentations.
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- Addresses issues of key importance to stakeholders.
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- Communicates effectively with all levels of the organization.
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What are your suggestions for how can make improvements in Communication Skills?
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Leadership |
- Acts decisively in implementing decisions.
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- Gives direct, constructive, and actionable feedback.
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- Demonstrates leadership and courage in critical situations.
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- Effectively leads others.
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- Able to influence others.
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What are your suggestions for how can make improvements in Leadership?
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Innovation |
- Implements best practices within the department.
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- Offers constructive improvements to existing systems.
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- Analyzes current procedures and identifies opportunities for improvement.
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- Challenges current procedures to develop other alternatives.
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- Builds upon the ideas and solutions of others.
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What are your suggestions for how can make improvements in Innovation?
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Juggling Multiple Responsibilities |
- Assesses current capabilities before committing to new requests from customers.
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- Integrates developing others with driving sales, serving customers, merchandising, performing operational procedures, and maintaining an appealing store environment.
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- Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
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- Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
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- Bounces back from daily crisis, disappointments and frustrations.
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What are your suggestions for how can make improvements in Juggling Multiple Responsibilities?
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Clarity |
- Avoids stating unclear or conflicting goals.
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- Communicates ideas and facts clearly and effectively in writing.
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- Avoids creating ambiguity or mixed messages.
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- Clarifies problems and their causes to help employees correct them.
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- Checks details thoroughly.
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What are your suggestions for how can make improvements in Clarity?
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Managing Risk |
- Maintains open communication with other departments.
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- Knows how to obtain desired results with minimal losses.
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- Rewards innovative experiments to try new ideas.
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- Avoids maintaining the status quo (or standard operating procedures) when addressing new and influential situations.
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- Bases decisions on patterns found in fluid/changing information.
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What are your suggestions for how can make improvements in Managing Risk?
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Interpersonal Skills |
- Anticipates the concerns of other employees.
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- Values the opinions of others.
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- Successfully resolves conflicts and grievances to a win-win solution.
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- Applies appropriate communication techniques to the situation.
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- Effectively manages conflicts by dealing with them directly and immediately
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What are your suggestions for how can make improvements in Interpersonal Skills?
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Responsible |
- Completes assigned work tasks.
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- Acts as a resource without removing individual responsibility.
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- Is a person you can trust.
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- ...takes personal responsibility for results.
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- Holds herself / himself accountable to goals / objectives
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What are your suggestions for how can make improvements in Responsible?
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Co-worker Development |
- Adapts coaching and mentoring approach to meet the style or needs of individuals
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- Gives others development opportunities through project assignments and increased job responsibilities
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- Provides ongoing feedback to co-workers on their development progress
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- Sets and clearly communicates expectations, performance goals, and measurements to others
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What are your suggestions for how can make improvements in Co-worker Development?
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Global Perspective |
- Analyzes global issues/problems that are having a large impact on the Company.
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- Applies knowledge of overseas markets.
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- Demonstrates working knowledge of global transactions.
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- Accepts setbacks and challenges in foreign markets as improvement opportunities
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- Understands how cultures differ and how these differences impact work behavior.
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What are your suggestions for how can make improvements in Global Perspective?
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