HR-Survey > 360-Degree Feedback > Competency Model

Technical Skills - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Questionnaires Measuring Technical Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Technical

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Knows how to produce high quality products/work.
  1. Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
  1. Demonstrates mastery of the technical competencies required in his/her work.
  1. Willingly shares his/her technical expertise; sought out as resource by others
  1. Uses expertise to identify issues and think through creative solutions to get a problem solved or objective accomplished.


Flexibility

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Ensures that each employee's unique learning style is accommodated, which maximizes the effectiveness of the training.
  1. Is flexible in their approach to dealing with unpredictable events.
  1. Is able to make accommodations needed for changes to the working conditions.
  1. Allows for flexibility in the agenda for the team meeting.
  1. Supports a culture that values flexibility, continuous improvement and innovation.


Adaptability

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Performs a wide range of tasks, responds to changes in direction and priorities and accepts new challenges, responsibilities, and assignments.
  1. Adjusts tactics and strategies.
  1. Adapts quickly to new situations.
  1. Responsive to the needs of others.
  1. Willing to change ideas or perceptions based on new information or contrary evidence which is presented.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is ready to offer help
  1. Delegate tasks effectively
  1. Sets an example for others to follow
  1. Keep staff informed about what is happening in the company
  1. Makes you feel enthusiastic about your work


Establishing Focus/Direction

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Sets appropriate goals for employees.
  1. Maintains focus when handling several problems or tasks simultaneously.
  1. Functions well under stress, deadlines, and/or significant workloads.
  1. Helps guide employees with prioritizing tasks.
  1. Makes sure that employees understand how their work relates to organizational goals.


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages others to produce the highest quality work products.
  1. Establishes timeframes for achieving suitable quality levels.
  1. Analyze what occurred and re-adjusts accordingly when goals are not met.
  1. Maintains detailed instructions to ensure consistency and quality in the production line.
  1. Effectively works with Quality Control (QC) engineers.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Understands the root causes of problems.
  1. Able to balance the needs of different people in a solution to a problem.
  1. Skilled at quickly diagnosing issues, identifying root causes, and developing and implementing effective solutions in the workplace.
  1. Is a good problem solver and decision maker
  1. Effective in solving problems.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Creates a sense of urgency among the store team members to complete activities, which drive sales.
  1. Committed to the team.
  1. Maintains persistence and dedication to achieving results.
  1. Takes immediate action toward goals.
  1. Encourages commitment in others to obtain results.


Responsible

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Behavior is ethical and honest.
  1. Acts as a resource without removing individual responsibility.
  1. Sets a good example
  1. Sets a good example.
  1. Sets high personal standards of performance.


Developing Others

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Assigns tasks and responsibilities to develop skills of others.
  1. Encourages employees through recognition of positive changes in behavior.
  1. Provides constructive feedback to others.
  1. Recognizes and celebrates accomplishments of others.
  1. Creates a work environment that fosters positive feedback to employees.


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Investigates opportunities to achieve mutually beneficial solutions to conflicts.
  1. Prepares team members to accept differing view points.
  1. Able to settle disputes equitably.
  1. Uses structured frameworks for resolving conflicts, such as mediation or facilitated discussions.
  1. Avoids being judgmental and micromanaging of employees.


Strategic Focus

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Scans the environment for opportunities to exploit.
  1. Creates innovative strategies.
  1. Identifies the role of each department in meeting the strategic goals.
  1. Identifies bottlenecks in the production process and develops strategies to correct these issues.
  1. Effectively translates strategy into operational decisions.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.