HR-Survey > 360-Degree Feedback > Competency Model

Technical Skills - 360 Degree Feedback Survey Sample #4





Questionnaires Measuring Technical Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:


Welcome to our 360-Degree Feedback Assessment of [Participant Name]. Our objective is to provide feedback which will help advance his/her leadership skills and capabilities. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for [Participant Name]'s position in the department to provide you with an opportunity to anonymously rate many facets of his/her leadership performance. The survey will assess what you value most in their leadership skills and allow you to make positive suggestions for improvement.

Sample Result Document:
Sample Results
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Technical

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Is knowledgeable of procedures or systems necessary for the job.
  1. Keeps current with technical advances within his/her professional discipline; embraces and applies new techniques and practices
  1. Demonstrates mastery of the technical competencies required in his/her work.
  1. Uses expertise to identify issues and think through creative solutions to get a problem solved or objective accomplished.
  1. Willingly shares his/her technical expertise; sought out as resource by others

Accountability

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Expects employees to accept the consequences of their actions.
  1. Sets clear performance measures.
  1. Takes responsibility for the direction of the team.
  1. Follows through on commitments made.
  1. Takes responsibility for errors in the production line.

Integrity

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Demonstrates honesty and truthfulness at all times.
  1. Protects the integrity and confidentiality of information
  1. Accepts responsibility for mistakes.
  1. Maintains strong relationships with others.
  1. Fosters a high standard of ethics and integrity.

Passion To Learn

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Takes initiative for own learning and development.
  1. Takes advantage of training opportunities when they arise.
  1. Stays up-to-date on emerging technologies.
  1. Inspires others to learn new things.
  1. Enjoys learning new skills and techniques.

Supervisory Skills

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Maintains good working relationships with employees.
  1. Resolves disputes in a way that quickly reaches mutual agreement.
  1. Shows consistency between what they say and do.
  1. Meets with employees at the end of the job to debrief them.
  1. Effectively uses rewards to help motivate employees.

Analytical

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Analyzes issues and reduces them to their component parts.
  1. Asks the "right" questions to size up or evaluate situations.
  1. Prioritizes various actions to be taken when solving a problem.
  1. Identifies opportunities for progress and innovation.
  1. Selects the appropriate techniques for analysis.

Decision Making

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Determines constraints that may impact what decisions are acceptable.
  1. Is confident in the decisions they make.
  1. Formulates imaginative decisions.
  1. Is open to listening to others who may have different ideas.
  1. Seeks input from key people who should be involved in, or will be affected by, decisions

Initiative

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Encourages others on the team to suggest process improvements.
  1. Initiates draft reports for consideration.
  1. Informs the manager of any important changes in the equipment operation.
  1. Actively works on resolving the issue instead of procrastinating or hoping it will resolve itself.
  1. Takes action without being asked.

Customer Focus

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Makes sure team members understand the issues faced by the customer.
  1. Is competent in handling difficult customers.
  1. Makes sure customer needs are understood by the team members.
  1. Anticipates and proactively resolves issues that the customer may face.
  1. Identifies opportunities that will enhance the customer's experience.

Negotiation

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Leverages relationships with others to achieve goals.
  1. Is able to decline bad ideas to avoid making poor decisions.
  1. Conducts necessary preparations before engaging in negotiations.
  1. Resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
  1. Changes communication styles to meet the listener's needs.

Company

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Understands the use of [Company] products and services.
  1. Understands how decisions impact other business units beyond their immediate department of work group.
  1. Attends [Company] gatherings and social events.
  1. Expresses loyalty and dedication to [Company] in interactions with others.
  1. Impresses upon others the important aspects of [Company].


  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:


  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?



  4. What changes do you see [Company] making in order to raise the standards?


  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:



  6. What do you like best about working for [Company]?


  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: