hr-survey.com

Technical Skills - 360 Degree Feedback Survey Sample #4


Questionnaires Measuring Technical Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Dear Employee:


Welcome to the Employee Survey. Our objective is to understand and express the values which will ensure is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Technical

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Keeps current with technical advances within his/her professional discipline; embraces and applies new techniques and practices
  1. Seeks information from others as needed.
  1. Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
  1. Demonstrates mastery of the technical competencies required in his/her work.
  1. Is knowledgeable of procedures or systems necessary for the job.

Accountability

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Defines roles, rights, and responsibilities of the team.
  1. Keeps supervisor informed of recent events.
  1. Acts like an owner when they make decisions.
  1. Implements and facilitates controls and processes that maintain the integrity of the organization.
  1. Develops goals and establishes objective measures of success.

Integrity

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Fosters a high standard of ethics and integrity.
  1. Fosters an environment built upon trust.
  1. Protects the integrity and confidentiality of information
  1. Develops trust and confidence from others.
  1. Follows tasks to completion.

Passion To Learn

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Is motivated by the desire to be "the best".
  1. Recognizes own areas for development and consciously seeks assignments that will provide practice in areas of developmental need.
  1. Persists until goals are achieved and commitments are met.
  1. Constantly enhances product knowledge through experimentation and play.
  1. Demonstrates through personal behavior the commitment to high standards of performance.

Supervisory Skills

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Encourages employees to achieve their full potential.
  1. Is aware of the unique strengths of each employee.
  1. Treats all staff equitably.
  1. Delegates effectively.
  1. Maintains good working relationships with employees.

Analytical

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Analyzes data and information from several sources and arrives at logical conclusions.
  1. Identifies the root cause of a problem.
  1. Uses appropriate techniques to solve problems.
  1. Asks the "right" questions to size up or evaluate situations.
  1. Can effectively interpret and analyze data.

Decision Making

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Assesses the risks, benefits, and potential impact of a number of options when deciding a course of action
  1. Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
  1. Exercises good judgment by making sound and informed decisions.
  1. Breaks complex issues into manageable parts and organizes them in a systematic way before making decisions
  1. Asks for additional information when making critical decisions.

Initiative

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Takes decisive action to address problems, following up with relevant team members and coaching them on how to improve.
  1. Seeks and utilizes opportunities for continuous learning and self-development.
  1. Coach others to foster an environment which can adapt quickly and willingly to rapid change.
  1. Takes the initiative to change the direction or course of events.
  1. Prepares for unexpected contingencies.

Customer Focus

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Develops good rapport and trust with the customer.
  1. Ensures all customer commitments and requirements are met or exceeded.
  1. Considers customers point of view when making decisions.
  1. Consistently models positive customer service attitudes.
  1. Does not hesitate to address customer concerns or complaints.

Negotiation

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
  1. Influences others through rational argument and persuasion.
  1. Able to say "no" when it is essential to maintaining quality and high standards.
  1. Able to say "no" when necessary to effectively execute business strategy and meet long-term objectives.
  1. Is able to decline bad ideas to avoid making poor decisions.

Company

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Follows existing procedures and processes.
  1. Understands the "basics" as to how [Company] functions/operates.
  1. Expresses loyalty and dedication to [Company] in interactions with others.
  1. Understands how decisions impact other business units beyond their immediate department of work group.
  1. Impresses upon others the important aspects of [Company].


  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?





  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:


  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?



  4. What changes do you see [Company] making in order to raise the standards?


  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:



  6. What do you like best about working for [Company]?


  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: