Interpersonal Skills - 360 Degree Feedback Survey Sample #9

Questionnaires Measuring Interpersonal Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)

Thank you for providing feedback for the recipient above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Rate each item using the scale shown. If you don't feel you have enough first-hand information to rate a certain item, please choose the Not Applicable option. Comments can be very helpful; at a minimum where you give a particularly high or low rating, please share your reasons in the comment section for that competency. Your responses will be compiled with feedback from others and presented to the recipient to help guide their ongoing development.

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Interpersonal Skills

Definite Strength Meets Standards Needs Development N/A
  1. Successfully resolves conflicts and grievances to a win-win solution.
  1. Effectively manages conflicts by dealing with them directly and immediately
  1. Able to work with individuals at all levels of the Company.
  1. Provides constructive feedback in a way that fosters acceptance and development.
  1. Is a role model for others


Definite Strength Meets Standards Needs Development N/A
  1. Follows tasks to completion.
  1. Demonstrates honesty and truthfulness at all times.
  1. Does what was promised.
  1. Maintains strong relationships with others.
  1. Protects the integrity and confidentiality of information


Definite Strength Meets Standards Needs Development N/A
  1. Avoids making personal phone calls during working hours.
  1. Starts the workday when scheduled.
  1. Conducts appointments at scheduled start time.
  1. Starts meetings on time.
  1. Arrives to meetings on time.

Establishing Focus/Direction

Definite Strength Meets Standards Needs Development N/A
  1. Makes sure that employees understand how their work relates to organizational goals.
  1. Functions well under stress, deadlines, and/or significant workloads.
  1. Sets appropriate goals for employees.
  1. Helps guide employees with prioritizing tasks.
  1. Excellent at managing time.

Decision Making

Definite Strength Meets Standards Needs Development N/A
  1. Seeks input from key people who should be involved in, or will be affected by, decisions
  1. Does not lose sight of the big picture when making decisions
  1. Asks for additional information when making critical decisions.
  1. Breaks complex issues into manageable parts and organizes them in a systematic way before making decisions
  1. Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently

Juggling Multiple Responsibilities

Definite Strength Meets Standards Needs Development N/A
  1. Can multi-task while performing all of their other responsibilities and activities.
  1. Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
  1. Integrates developing others with driving sales, serving customers, merchandising, performing operational procedures, and maintaining an appealing store environment.
  1. Observes, analyzes, and responds to merchandise needs while serving customers and accomplishing operational tasks.
  1. Assesses current capabilities before committing to new requests from customers.

Technology Use/Management

Definite Strength Meets Standards Needs Development N/A
  1. Identifies gaps between actual and needed technical competencies and provides recommendations for required training.
  1. Adopts the implementation of new technology into the workplace.
  1. Proficient in the use of technical systems and processes.
  1. Maximizes the use of new technology to deliver products and services.
  1. Supports employee training and development initiatives regarding implementation of technology.


Definite Strength Meets Standards Needs Development N/A
  1. Can be counted on to add value wherever they are involved.
  1. Produces high quality work.
  1. Takes a lot of pride in their work.
  1. Demonstrates the functional or technical skills necessary to do their job.
  1. Keeps themselves and others focused on constant improvement.


Definite Strength Meets Standards Needs Development N/A
  1. Addresses issues quickly before they develop into major problems.
  1. Performs audits regularly, or without notice, to ensure proper compliance with regulations.
  1. Maintains a state of readiness to address new and changing regulations and procedures.
  1. Keeps informed of various regulations and procedures.
  1. Understands and adheres to internal and external regulations.

Empowering Others

Definite Strength Meets Standards Needs Development N/A
  1. Encourages employees to solve problems on their own.
  1. Sets clear goals for others to accomplish.
  1. Distributes the workload to subordinates.
  1. Avoids micromanaging their employees.
  1. Provides support and resources needed to accomplish goals.


Definite Strength Meets Standards Needs Development N/A
  1. Fosters teamwork rather than individual competition
  1. Builds relationships across boundaries and with key stakeholders by developing informal and formal networks.
  1. Facilitates team discussions and problem-solving
  1. Relates to all kinds of people tactfully
  1. Recognizes and respects the contributions and needs of each individual.

Organizational Fluency

Definite Strength Meets Standards Needs Development N/A
  1. Effective in communicating with others within the organization.
  1. Able to deal with sensitive issues with tact and professionalism.
  1. Able to explain departmental policies and procedures to others.
  1. Able to use corporate politics to advance department objectives.
  1. Is aware of other organizational cultures to compare/contrast with the current organizational culture.

  1. Overall, please rate the effectiveness of .

  2. Strengths

  3. Areas for Development

  4. Please give any final comments or suggestions for 's assessment.