hr-survey.com

Interpersonal Skills - 360 Degree Feedback Survey Sample #4


Questionnaires Measuring Interpersonal Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Dear Employee:


Welcome to the Employee Survey. Our objective is to understand and express the values which will ensure is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Interpersonal Skills

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Uses tact, compassion, and sensitivity in interactions with others.
  1. Effectively manages conflicts by dealing with them directly and immediately
  1. Able to work with individuals at all levels of the Company.
  1. Provides constructive feedback in a way that fosters acceptance and development.
  1. Values the opinions of others.

Accountability

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Tackles issues head on and finds solutions.
  1. Develops goals and establishes objective measures of success.
  1. Defines roles, rights, and responsibilities of the team.
  1. Acts like an owner when they make decisions.
  1. Can be counted on to do what they say they are going to do.

Action

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Effectively makes decisions
  1. Motivates & supports others to gain skills
  1. Drives and mobilizes others progress toward goals.
  1. Makes effective decisions, even when under pressure.
  1. Is not afraid to take corrective action when necessary.

Continual Learning

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Builds on their strengths while addressing their weaknesses.
  1. Grasps new ideas, concepts, technical, or business knowledge.
  1. Pursues self-improvement through continual learning.
  1. Sets relevant learning objectives and goals.
  1. Shares best practices with others and learns from others.

Project Management

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Able to adjust project schedule as needed to accommodate unforeseen issues.
  1. Works with customers and clients to assess their needs and define project parameters.
  1. Anticipates potential problems and institutes controls and contingency plans to address them.
  1. Develops action items, workplans, timelines, and criteria for projects.
  1. Organizes work and sets priorities as needed.

Initiative

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Coach others to foster an environment which can adapt quickly and willingly to rapid change.
  1. Seeks and utilizes opportunities for continuous learning and self-development.
  1. Takes the initiative to change the direction or course of events.
  1. Immediately works to complete goals well before their deadline.
  1. Prepares for unexpected contingencies.

Results Oriented

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Does not become distracted by non-issues or interruptions.
  1. Directs team in prioritizing daily work activities
  1. Explains the "whys" behind organizational objectives
  1. Stays focused on meeting the needs of customers.
  1. Encourages a high-energy, fun work environment and coaches others on how to do the same

Customer Focus

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Maintains positive customer relationships.
  1. ...friendliness and courtesy
  1. Develops strong customer relationships.
  1. Ensures all customer commitments and requirements are met or exceeded.
  1. Consistently models positive customer service attitudes.

Partnering/Networking

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Forges mutually beneficial relationships between individuals with diverse backgrounds.
  1. Creates value within the Company by building networks.
  1. Supports and encourages relationships that are created by diverse team members.
  1. Collaborates with others to accomplish goals and objectives.
  1. Seeks an understanding of diverse functions within the Company.

Conflict Management

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Deals effectively with employee grievances.
  1. Clearly expresses expectations to others.
  1. Identifies and takes steps to prevent potential confrontations.
  1. Tries to understand others' point of view before making judgments
  1. Discusses conflict situations with supervisor.

Strategic Insight

Needs
Significant
Development
1
2 Capable
and
Effective
3
4 Role
Model
5
  1. Identifies root causes of problems.
  1. Formulates policies and strategies for addressing the Company's important challenges.
  1. Understands the Company's strengths and weaknesses and uses this information to create optimal solutions to problems.
  1. Formulates strategies and action plans to ensure successful completion of goals and objectives.
  1. Anticipates business cycles and trends and makes adjustments in a timely manner.


  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?





  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:


  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?



  4. What changes do you see [Company] making in order to raise the standards?


  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:



  6. What do you like best about working for [Company]?


  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: