Interpersonal Skills |
- Creates an atmosphere that supports the open expression of ideas
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- Is a role model for others
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- Is open and approachable
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- Uses tact, compassion, and sensitivity in interactions with others.
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- Successfully resolves conflicts and grievances to a win-win solution.
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Please feel free to provide any comments to help explain your answers?
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Adaptability |
- Works effectively in dynamic and changing work environments.
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- Is flexible and open minded in dealing with others.
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- Recognizes and implements changes to enhance efficiency and effectiveness.
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- Performs a wide range of tasks, responds to changes in direction and priorities and accepts new challenges, responsibilities, and assignments.
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- Flexible and open to new ideas and encourages others to value change.
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Please feel free to provide any comments to help explain your answers?
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Continual Improvement |
- Looks for ways to improve work processes and procedures.
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- Looks for ways to expand current job responsibilities.
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- Looks for ways to expand and learn new job skills.
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- Open to the suggestions from others.
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- Promotes training and development opportunities to enhance job performance.
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Please feel free to provide any comments to help explain your answers?
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Quality |
- Encourages others to achieve high quality standards.
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- Holds employees accountable for their quality of work.
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- Encourages others to produce the highest quality work products.
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- Encourages employees to produce the best quality products.
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- Analyze what occurred and re-adjusts accordingly when goals are not met.
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Please feel free to provide any comments to help explain your answers?
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Innovation |
- Implements best practices within the department.
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- Offers constructive improvements to existing systems.
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- Challenges current procedures to develop other alternatives.
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- Suggests new ideas at meetings.
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- Analyzes current procedures and identifies opportunities for improvement.
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Please feel free to provide any comments to help explain your answers?
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Goals |
- Achieves goals.
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- Achieves established goals.
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- Establishes and documents goals and objectives.
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- Makes sure that team members have a clear idea of our group's goals.
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- Understands & contributes to development of strategic goals.
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Please feel free to provide any comments to help explain your answers?
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Commitment To Result |
- Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
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- Takes immediate action toward goals.
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- Able to focus on a task even when working alone.
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- Willing to do whatever it takes-not afraid to have to put in extra effort.
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- Committed to the team.
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Please feel free to provide any comments to help explain your answers?
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Technical |
- Seeks information from others as needed.
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- Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
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- Willingly shares his/her technical expertise; sought out as resource by others
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- Willingly shares information and expertise; sought out as resource by others
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- Is knowledgeable of procedures or systems necessary for the job.
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Please feel free to provide any comments to help explain your answers?
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Responsible |
- Sets a good example.
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- Is a person you can trust.
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- ...takes personal responsibility for results.
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- Sets high personal standards of performance.
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- Acts as a resource without removing individual responsibility.
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Please feel free to provide any comments to help explain your answers?
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Coaching |
- Coaches employees in how to strengthen knowledge and skills to improve work performance.
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- Helps employees to understand responsibilities, authority, and expectations.
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- Develops the skills and capabilities of others.
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- Addresses employee behavior problems effectively.
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- Meets regularly with employees to coach them on areas that will enhance their performance
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Please feel free to provide any comments to help explain your answers?
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Conflict Management |
- Assists team members by helping them see the other point of view.
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- Clearly expresses expectations to others.
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- Helps employees to think through alternative ways to resolve conflict situations.
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- Identifies and takes steps to prevent potential confrontations.
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- Tries to understand others' point of view before making judgments
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Please feel free to provide any comments to help explain your answers?
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Global Perspective |
- Understands how cultures differ and how these differences impact work behavior.
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- Applies knowledge of overseas markets.
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- Can effectively deliver presentations to international clients.
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- Develops both the cultural awareness and business skills to grow our business in all countries, and work effectively across borders with employees, customers, and shareowners.
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- Aligns personal vision with global strategies.
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Please feel free to provide any comments to help explain your answers?
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