Conflict Management - 360 Degree Feedback Survey Sample #14





360 Feedback Survey

Questionnaires Measuring Conflict Management:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers)
Survey 14 (4-point scale; N/A)
Instructions

Our company is excited to introduce a new web-based survey tool designed to gather comprehensive feedback on core competencies and role responsibilities critical to the ongoing success of our organization. The Leadership Team Members have unanimously agreed to participate in this initiative and are actively seeking your valuable feedback.

In this context, you have been specifically selected to provide insights on the manager listed above. Your feedback is a crucial component of our company's leadership development process. This tool is intended to capture broad and detailed feedback on the essential competencies and responsibilities that underpin our organization's sustained success and growth.

Your thoughtful and candid responses will play a significant role in guiding the professional development of our leadership team. By reflecting on your experiences and interactions with the manager over the past six to twelve months, you will help us identify strengths, areas for improvement, and opportunities for growth. Your feedback will be combined with that of others and presented to the manager to support their ongoing development. Rest assured, your comments will be shared anonymously, ensuring your privacy while contributing to a culture of continuous improvement and excellence.

In responding to the assessment form, please think about your experiences working with this individual during the last twelve (12) months. Your responses will be merged with other people's feedback and presented to guide them in their on-going development. Comments will be shared anonymously, as written, with the manager, unless you indicate otherwise.

Sample Result Document:
Sample Results
You are only being asked to rate 8 competencies. Each competency will have a variety of statements that are grouped by 4 Performance Levels. Click on the level that best describes this individual.

Please ensure that your submission is made between .

Conflict Management

Needs
Improvement
Could Benefit
from
Development
Performs
as
Expected
Is a
Role Model
for Others
Don't
Know
  1. Facilitates the resolution of grievances by fostering mutual understanding and appreciation of each party's needs.
  1. Prefers to resolve conflicts through negotiation rather than coersion.
  1. Helps others to see perceptions that they have about an issue.
  1. Persuades individuals to alter their underlying work behaviors which may have led to the conflict.
  1. Actively engages both parties to voluntarily collaborate and resolve their differences.
  1. Examines differences and disagreements for creative and strategic resolutions.
  1. Determines who has the autonomy (authority) to make the decisions necessary to end the conflict.
  1. Seeks to develop a shared understanding of the issues involved.
  1. Avoids conflicts over minor issues.
If [Participant Name] were to make improvements in Conflict Management, what are your suggestions for how he/she can improve this?

Negotiation

Needs
Improvement
Could Benefit
from
Development
Performs
as
Expected
Is a
Role Model
for Others
Don't
Know
  1. Maintains a calm demeanor, even when discussions get heated.
  1. Resolves difficult negotiations whether it is a contract, sub contract, legal or any other difficult negotiation fairly and reasonably.
  1. A proficient conflict resolver who effectively navigates workplace disputes to maintain a harmonious and productive environment.
  1. Is resolute when stating priorities and non-negotiables.
  1. Keeps a firm grasp on the issues and priorities.
  1. Knows the BATNA (Best Alternative to a Negotiated Agreement) and is prepared to walk away if core interests are not met.
If [Participant Name] were to make improvements in Negotiation, what are your suggestions for how he/she can improve this?

Collaboration

Needs
Improvement
Could Benefit
from
Development
Performs
as
Expected
Is a
Role Model
for Others
Don't
Know
  1. Is comfortable working with employees from different departments/divisions.
  1. Collaborates with team members to achieve common goals.
  1. Gains the cooperation of others to accomplish common goals and objectives.
  1. Works with others to pool knowledge, ideas and resources to provide deeper insights into difficult issues.
  1. Committed to fostering a collaborative work environment in the department.
  1. Utilizes digital tools to enhance collaborative efforts in creating process and policy documents.
If [Participant Name] were to make improvements in Collaboration, what are your suggestions for how he/she can improve this?

Action

Needs
Improvement
Could Benefit
from
Development
Performs
as
Expected
Is a
Role Model
for Others
Don't
Know
  1. Gladly accepts new challenges and works on them with urgency.
  1. Pursues goals with action to achieve success.
  1. Creates opportunities and then takes advantage of them.
  1. Makes decisions confidently and stands by them.
  1. Works quickly to get the job done.
  1. Converts plans into actions.
If [Participant Name] were to make improvements in Action, what are your suggestions for how he/she can improve this?

Decision Making

Needs
Improvement
Could Benefit
from
Development
Performs
as
Expected
Is a
Role Model
for Others
Don't
Know
  1. Performs a cost/benefit analysis before making a decision.
  1. Makes good decisions for the department.
  1. Understands how their decisions will affect others.
  1. Regularly evaluates information before making important decisions.
  1. Comes across as confident, decisive, and resilient
  1. Supports, encourages or helps others to be sure about the decisions they are making.
If [Participant Name] were to make improvements in Decision Making, what are your suggestions for how he/she can improve this?

Juggling Multiple Responsibilities

Needs
Improvement
Could Benefit
from
Development
Performs
as
Expected
Is a
Role Model
for Others
Don't
Know
  1. Prioritizes tasks for efficiency.
  1. Switches attention to more urgent tasks when necessary.
  1. Ensures that assignments are prioritized according to the needs of the department/company.
  1. Coordinates the work of a team by assigning tasks to other team members.
  1. Is aware of the deadlines for specific tasks/assignments.
  1. Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
If [Participant Name] were to make improvements in Juggling Multiple Responsibilities, what are your suggestions for how he/she can improve this?

Cultural Awareness

Needs
Improvement
Could Benefit
from
Development
Performs
as
Expected
Is a
Role Model
for Others
Don't
Know
  1. Avoids referring to stereotypes about others from different cultures.
  1. Is responsive to individuals from other cultures.
  1. Shows respect in daily interactions
  1. Is aware of cultural differences in business etiquette.
  1. Actively listens to other employees' stories about their culture.
  1. Is aware of differences in how individuals from other cultures greet one another.
If [Participant Name] were to make improvements in Cultural Awareness, what are your suggestions for how he/she can improve this?



  1. Strengths


  2. Areas for Development


  3. Please give any final comments or suggestions for [Participant Name Here]'s assessment.