Regulatory/Compliance |
- You ensure the company meets legal requirements/standards regarding employees.
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- You create and maintain necessary regulatory documentation.
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- You follow all safety regulations and procedures.
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- You act in compliance with all federal, state, and local laws.
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- You ensure regulations are followed as required.
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Accountability |
- You act like an owner when they make decisions.
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- You accept responsibility for outcomes.
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- You take ownership of mistakes and learn from them.
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- You are someone who is trustworthy.
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- You tackle issues head on and finds solutions.
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Continual Improvement |
- You identify opportunities to improve workflow processes through the better use of technology.
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- You encourage an employee culture of continuous improvement to seek out better ways of doing things.
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- You evaluate the effectiveness of improvements.
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- You analyze processes to determine areas for improvement.
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- You investigate the root causes of problems.
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Management |
- You delegate tasks effectively
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- You make others feel enthusiastic about your work
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- You are ready to offer help
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- You set an example for others to follow
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- You keep staff informed about what is happening in the company
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Delegation |
- You entrust subordinates with important tasks.
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- You select appropriate individuals to complete tasks.
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- You set clear and reasonable expectations for others and follows through on your progress.
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- You encourage and empower subordinates to use initiative in achieving goals and objectives.
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- You define the roles, responsibilities, required actions, and deadlines for team members.
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Goals |
- You seek projects in areas outside immediate responsibilities.
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- You conduct timely follow-up; keeps others informed on a need to know basis.
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- You set challenging stretch goals
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- You understand and contribute to development of strategic goals.
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- You make sure that I have a clear idea of our group's goals.
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Technical |
- You use expertise to identify issues and think through creative solutions to get a problem solved or objective accomplished.
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- You know how to produce high quality products/work.
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- You seek information from others as needed.
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- You willingly share information and expertise; sought out as resource by others
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- You are knowledgeable of procedures or systems necessary for the job.
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Trustworthy |
- You communicate an understanding of the other person's interests, needs and concerns.
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- You demonstrate congruence between statements and actions.
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- You take care to maintain confidential information.
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- You demonstrate a sense of responsibility and commitment to public trust.
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- You consistently keep commitments.
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Customer Focus |
- You develop strong customer relationships.
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- You ask questions and listen carefully to determine customer needs and to ensure that the customer's needs are met.
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- You develop good rapport and trust with the customer.
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- You maintain positive customer relationships.
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- You do not hesitate to address customer concerns or complaints.
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Teamwork |
- You are open to new ideas that may change own goals for benefit of the team
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- You demonstrate compassion and respect for others through actions; is concerned about your work and non-work issues
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- You share credit for accomplishments with team members
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- You carry your share of the workload
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- You provide assistance and support to other team members when needed
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Organizational Fluency |
- You get things done through the department.
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- You anticipate problems that may affect the department.
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- You are able to use corporate politics to advance department objectives.
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- You understand the current organizational culture.
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- You are effective in communicating with others within the organization.
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