Regulatory/Compliance |
- You conduct in-house training sessions to promote awareness of regulations and compliance.
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- You create and maintain necessary regulatory documentation.
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- You address issues quickly before they develop into major problems.
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- You develop effective procedures for ensuring compliance.
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- You understand the applicable regulations and laws that impact our business.
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Accountability |
- I regularly complete tasks on time.
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- I inform my supervisor if progress on the task is delayed.
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- You keep you supervisor informed of recent events.
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- You hold employees accountable through regular performance reviews.
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- You take responsibility for the team's actions and results.
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Continual Improvement |
- You search for new methods, techniques, and processes that increase efficiency and reduce costs.
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- You pursue efforts to improve by seeking feedback from others.
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- You are open to the suggestions from others.
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- You look for ways to improve work processes and procedures.
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- You identify opportunities to improve workflow processes through the better use of technology.
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Management |
- You are ready to offer help
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- You make others feel enthusiastic about your work
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- You keep staff informed about what is happening in the company
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- You take responsibility for things that go wrong
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- You delegate tasks effectively
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Delegation |
- You allow subordinates to use their own methods and procedures.
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- You select appropriate individuals to complete tasks.
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- You encourage and empower subordinates to use initiative in achieving goals and objectives.
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- You clearly define duties and tasks to be completed.
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- You clearly define tasks for employees.
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Goals |
- You make sure that team members have a clear idea of our group's goals.
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- You understand and contribute to development of strategic goals.
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- You keep abreast of current developments pertaining to the job
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- You achieve goals.
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- You achieve established goals.
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Technical |
- You keep current with technical advances within your professional discipline; embrace and apply new techniques and practices
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- You are knowledgeable of procedures or systems necessary for the job.
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- You use expertise to identify issues and think through creative solutions to get a problem solved or objective accomplished.
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- You willingly share information and expertise; sought out as resource by others
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- You are naturally sought out by people outside your particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
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Trustworthy |
- You are trustworthy; is someone that can be trusted.
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- You seek to mitigate grievances by clarifying intentions and finding suitable remedies.
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- You are a person others can count on.
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- You communicate an understanding of the other person's interests, needs and concerns.
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- You build and maintain the trust of others.
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Customer Focus |
- You deliver high quality products to the customer.
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- I make sure customer needs are understood by the team members.
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- You anticipate and proactively resolve issues that the customer may face.
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- I actively listen to concerns from customers.
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- You put customer's needs first.
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Teamwork |
- You demonstrate a willingness to work with the team.
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- You coach team on how to solve problems, plan, and meet organizational goals and objectives.
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- I consider the impact and implications of decisions on the team.
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- I help the team exercise good judgment by making sound and informed decisions.
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- I work with other team members on the project.
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Organizational Fluency |
- You get things done through the department.
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- You are effective in communicating with others within the organization.
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- You are able to use corporate politics to advance department objectives.
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- You are adept at navigating within the culture of the department.
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- You understand departmental policies and procedures.
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