Regulatory/Compliance |
- You perform regular compliance audits.
| |
|
|
|
- You ensure the company meets legal requirements/standards regarding commercial enterprises.
| |
|
|
|
- I effectively communicate the importance of meeting compliance standards.
| |
|
|
|
- I review the compliance program and recommends changes based on new industry trends.
| |
|
|
|
- I review transactions for potential misconduct.
| |
|
|
|
|
Accountability |
- I take full responsibility for results.
| |
|
|
|
- You accept responsibility for leading efforts to solve critical problems.
| |
|
|
|
- I am responsible for ensuring that employees are treated fairly.
| |
|
|
|
- You do not make excuses for being late for work.
| |
|
|
|
- You willingly accept the obligation to complete the task.
| |
|
|
|
|
Continual Improvement |
- You look for ways to improve work processes and procedures.
| |
|
|
|
- You are open to the suggestions from others.
| |
|
|
|
- You analyze processes to determine areas for improvement.
| |
|
|
|
- You look for ways to expand current job responsibilities.
| |
|
|
|
- You promote training and development opportunities to enhance job performance.
| |
|
|
|
|
Management |
- You are ready to offer help
| |
|
|
|
- You set an example for others to follow
| |
|
|
|
- You make others feel enthusiastic about your work
| |
|
|
|
- You delegate tasks effectively
| |
|
|
|
- You take responsibility for things that go wrong
| |
|
|
|
|
Delegation |
- You assign tasks to subordinates for completion.
| |
|
|
|
- You delegate tasks, responsibilities, and accountability as appropriate.
| |
|
|
|
- You communicate expected/desired outcomes.
| |
|
|
|
- You define the roles, responsibilities, required actions, and deadlines for team members.
| |
|
|
|
- You communicate expectations for assigned tasks.
| |
|
|
|
|
Goals |
- You understand and contribute to development of strategic goals.
| |
|
|
|
- You measure and evaluates performance as related to business/customer needs.
| |
|
|
|
- You make sure that team members have a clear idea of our group's goals.
| |
|
|
|
- You set short and long term goals for self without being pushed.
| |
|
|
|
- You set challenging stretch goals
| |
|
|
|
|
Technical |
- You are knowledgeable of procedures or systems necessary for the job.
| |
|
|
|
- You willingly share your technical expertise; sought out as resource by others
| |
|
|
|
- You willingly share information and expertise; sought out as resource by others
| |
|
|
|
- You keep current with technical advances within your professional discipline; embrace and apply new techniques and practices
| |
|
|
|
- You demonstrate mastery of the technical competencies required in your work.
| |
|
|
|
|
Trustworthy |
- You demonstrate a sense of responsibility and commitment to public trust.
| |
|
|
|
- You take care to maintain confidential information.
| |
|
|
|
- You communicate an understanding of the other person's interests, needs and concerns.
| |
|
|
|
- You seek to mitigate grievances by clarifying intentions and finding suitable remedies.
| |
|
|
|
- You are a person others can count on.
| |
|
|
|
|
Customer Focus |
- You view customer satisfaction as an everyday priority.
| |
|
|
|
- You do not hesitate to address customer concerns or complaints.
| |
|
|
|
- I regularly received positive feedback from customers.
| |
|
|
|
- I am committed to the success of the customer.
| |
|
|
|
- You consistently model positive customer service attitudes.
| |
|
|
|
|
Teamwork |
- You coach team on how to solve problems, plan, and meet organizational goals and objectives.
| |
|
|
|
- I build a strong rapport with team members.
| |
|
|
|
- You share resources and information with the team.
| |
|
|
|
- You communicate well with team members.
| |
|
|
|
- You are able to adjust to changes in the composition of the team.
| |
|
|
|
|
Organizational Fluency |
- You anticipate problems that may affect the department.
| |
|
|
|
- You are able to deal with sensitive issues with tact and professionalism.
| |
|
|
|
- You understand departmental policies and procedures.
| |
|
|
|
- You are effective in communicating with others within the organization.
| |
|
|
|
- You are adept at navigating within the culture of the department.
| |
|
|
|
|