Critical Thinking |
- Demonstrates clarity in how decisions emerged from facts, patterns, and reasoning.
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- Able to distinguish between facts and opinions.
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- Invites diverse viewpoints to test assumptions and expand understanding.
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- Identifies what is important in each situation.
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- Analyzes similarities and differences between observed results and intended goals.
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- Exhibits sound judgement in selecting data that illuminates key variables and trade-offs.
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- Considers multiple perspectives before forming conclusions.
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Continual Learning |
- Continues to ask questions about process and systems to further improve own knowledge.
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- Takes the initiative to learn new skills.
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- Is open to new ideas and concepts.
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- Takes charge of their training and skills enhancement.
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- Improves on their skill sets.
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- Seeks opportunities to grow in skills and knowledge.
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- Pursues learning that will enhance job performance.
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Emotional Intelligence |
- Able to understand others' points of view.
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- Thinks clearly and stays focused under pressure.
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- Does not view setbacks as personal failures.
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- Is able to manage their own emotions.
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- Is able to control their own emotions.
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- Stay calm, composed and positive during difficult events.
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- Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
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Managing Performance |
- Reviews monthly or weekly reports of quantitative metrics (sales/production) to measure performance level.
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- Effectively uses the current performance review process.
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- Sets the Objectives and Key Results (OKRs) required for the position.
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- Conducts objectives and key results (OKR) assessments on a quarterly basis.
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- Administers the performance rewards program in a fair and equitable manner.
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- Trains and develops employees to realize their maximum potential.
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- Ensures employees are trained in areas where performance may be lacking.
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Change Management |
- Leads by example to show the employees the importance of making the necessary changes.
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- Helps employees overcome their resistance to change.
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- Adopts changes to set and example for others to follow.
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- Introduces structural changes to the team/department.
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- Forms an effective change management team.
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- Conducts a market competitive analysis to determine where the organization may need to change to better meet the needs of the marketplace.
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- Inspires others to want to change.
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Clarity |
- Seeks to reduce ambiguity in messaging and documents.
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- Communicates ideas and facts clearly and effectively in writing.
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- Clearly explains responsibilities to individuals.
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- Communicates with clarity and efficiency.
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- Uses appropriate grammar and tense in communications.
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- Checks details thoroughly.
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- Is clear about the roles and duties of team members.
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Managing Risk |
- Evaluates risks against acceptable risk levels.
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- Uses data from the purchasing department to anticipate possible supply chain risks.
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- Tracks risks in a project.
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- Determines the amount of deviation from the plan that will be tolerated.
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- Ensures that any risky decisions taken are based on informed decision making.
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- Determines the potential financial impact of specific risks.
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- Uses actionable data and analytics to improve risk tolerance.
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Responsible |
- Works in a way that makes others want to work with her/him.
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- Holds herself / himself accountable to goals / objectives
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- Sets a good example.
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- Completes assigned work tasks.
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- Sets high personal standards of performance.
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- Behavior is ethical and honest.
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- Responsible for setting the vision of the department.
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Employee Development |
- Aligns employee development goals with the organization's goals.
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- Bases Job promotions on merit.
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- Personalizes and regularly revisits career development plans to reflect evolving goals and company needs.
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- Recognizes and rewards employees who take initiative in cross-training efforts.
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- Re-designs job roles to include a wider variety of tasks after the recent re-organization, reducing monotony and increasing engagement.
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- Helps new employees strengthen rapport with key executives and managers through the onboarding process.
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- Offers a good balance of in-person and online training.
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Developing Others |
- Sets performance objectives for subordinates that encourages development opportunities.
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- Recognizes and celebrates accomplishments of others.
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- Supports the successes of other employees.
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- Creates opportunities for professional development.
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- Is open to receiving feedback.
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- Develops employees by offering and encouraging them to take on new or additional responsibilities.
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- Assesses employees' developmental needs.
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Company |
- Provides access to training, documentation, and expert support to help employees use resources effectively
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- Translates company-wide initiatives into actionable goals for the team.
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- Ensures the department has the necessary funding to complete our mission.
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- Understands what is needed for the company to have a positive impact our industry.
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- Aligns departmental strategies with the company's long-term vision and objectives.
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- Maintains positive relationships between the [Company] and government agencies.
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- Helps employees feel a personal connection to our mission and values.
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