Performance Management Skills Comments
Definition: Manages the performance of subordinates. Plans and sets goals and performance expectations for work outcomes; determines measures of performance and communicates those expectations to the employee. Measures and monitors performance and conducts regular performance reviews using standardized performance measures. Recognizes and rewards performance that exceeds expectations and implements remedial actions if necessary.
Survey Questionnaires with Performance Management Skills:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)

The statements below can be used in your self-assessment (self-feedback) or performance appraisal as examples to demonstrate your "performance management skills". Having performance management skills means setting goals and expectations and measuring performance. Holding employees accountable for work and conducting performance reviews.
Goals and ObjectivesGoals and Objectives focuses on defining specific, measurable targets that guide individual and team success over time. This dimension highlights long-term and short-term goal-setting, tracking progress, adjusting objectives to meet department needs, and ensuring alignment with organizational priorities. It prioritizes strategic planning and achievement, ensuring employees have a clear roadmap to accomplish meaningful outcomes.
- I set long and short term goals.
- I measured performance of goals and objectives.
- I aligned individual and team goals with the organization's goals and objectives.
- I provided employees with necessary resources to accomplish their goals.
- I set specific and measurable goals for others and follows through to completion.
- I set clear and ambitious goals to be met.
- I made sure the team's goals were met.
- I ensured that team goals are met 85 percent of the time.
- I measured job performance of subordinates against defined goals and objectives.
- I ensured team members understand the department goals.
- I set challenging goals and objectives.
- I adusted performance goals as needed to meet the demands of the department/organization.
Performance ExpectationsPerformance Expectations emphasizes clarifying the standards, behaviors, and requirements necessary for employees to meet organizational goals successfully. This dimension centers on establishing work expectations, ensuring employees understand how tasks should be completed, setting performance benchmarks, and obtaining commitment to meeting job responsibilities. It prioritizes clarity and accountability, ensuring employees know what is required of them to perform effectively.
- I ensured employees understand their performance expectations.
- I ensured employees understood performance standards/requirements.
- I obtained commitment from employees regarding completion of tasks.
- I set and maintained high standards for myself and others.
- I revised the OKRs required for the position on a quarterly basis.
- I created clear standards that were understandable and fair.
- I planned and set work expectations.
- I ensured employees understood how work was to be completed.
- I set the Objectives and Key Results (OKRs) required for the position.
- I set performance expectations that were clear, specific and concise.
- I aligned individual and team performance expectations with the organization's expectations.
- I established standards for expected performance.
Determines MeasuresDetermines Measures focuses on establishing clear performance indicators, criteria, and benchmarks to define success. This dimension highlights setting OKRs, KPIs, operational standards, and measurable goals that align with company objectives. It prioritizes framework development and standardization, ensuring there is a structured approach to evaluating employee contributions.
- I established standards for expected performance.
- I used existing performance frameworks to define measures of performance.
- I determined the Objectives and Key Results (OKRs) needed for the position.
- I linked qualitative objectives to quantitative key results.
- I established measures of performance.
- I created several measures of success for each goal.
- I monitored performance on a regular basis.
- I used established criteria for measuring job performance.
- I identified the Key Performance Indicators (KPIs) for the position.
- I ensured that OKRs were aligned with company objectives.
- I determined the operational standards needed for performance of the job.
- I established indicators to measure levels of performance.
Communicating ExpectationsCommunicating Expectations focuses on clearly defining roles, responsibilities, and performance requirements to ensure employees understand what is expected of them. This dimension highlights setting OKRs, updating job descriptions, articulating expectations for key tasks and metrics, and making sure commitments are understood. It prioritizes clarity and alignment, ensuring employees have a precise understanding of their responsibilities and performance goals.
- I made sure commitments were understood and met.
- I was consistent in clearly communicating job requirements.
- I ensured Job Descriptions were up to date and accurate.
- I clearly articulated the performance requirements for the position.
- I made sure employees understood what was expected of them.
- I communicated the roles and responsibilities to the employee.
- I conveyed expectations for meeting performance metrics.
- I ensured the employee understood the key tasks, goals and KPIs required for the position.
- I ensured employees understood their performance expectations.
- I communicated OKRs to employees regularly during monthly meetings.
- I informed the employee of the required sales/production targets.
AccountabilityAccountability emphasizes ensuring employees take ownership of their tasks, meet objectives, and uphold performance commitments. This dimension centers on assigning responsibility, holding individuals and teams accountable for meeting performance expectations, and reinforcing the importance of completing work successfully. It prioritizes responsibility and follow-through, ensuring employees are actively meeting their obligations rather than just understanding them.
- I held employees accountable for meeting performance expectations.
- I ensured employees are accountable for meeting OKRs.
- I held the team accountable for meeting objectives.
- I held the team leader accountable for the team meeting key performance responsibilities.
- I assigned tasks and responsibilities and held employees accountable for actions.
- I assigned responsibility for meeting specific objectives.
- I stressed the importance of meeting production quotas.
Measures PerformanceMeasures Performance focuses on assessing employee output against predefined benchmarks, quotas, and performance objectives. This dimension highlights using standardized metrics, reviewing reports, recording production figures, and evaluating job performance against measurable criteria. It prioritizes structured evaluation and comparison, ensuring employee performance is assessed based on clear, established goals.
- Assessed employee performance against defined standards.
- I reviewed job performance shortly after completion of tasks.
- I reviewed monthly or weekly reports of quantitative metrics (sales/production) to measure performance level.
- I measured performance using standard production quotas.
- I used pre-established key benchmarks to measure performance.
- I recorded production quotas on a daily basis.
- I measured job performance of subordinates against defined goals and objectives.
MonitoringMonitoring emphasizes continuous oversight and regular assessments to ensure employees remain on track toward their performance objectives. This dimension centers on routine audits, ongoing feedback, performance tracking through meetings, and establishing indicators to measure progress in real-time. It prioritizes active supervision and timely adjustments, ensuring performance issues are identified and addressed proactively.
- I continuously measured performance and provided feedback to employees.
- I routinely hold audits of performance on a weekly or monthly basis.
- I monitored progress to ensure performance goals were being met.
- I used weekly staff meetings to assess performance of key responsibilities.
- I established indicators to measure levels of performance.
- I established measures of performance.
- I monitored performance on a regular basis.
Performance ReviewsPerformance Reviews emphasizes the formal evaluation of employees through structured assessments and feedback processes. This dimension centers on conducting regular appraisals, reviewing how employees meet their goals, ensuring consistency in evaluations, and providing feedback on individual progress. It prioritizes assessment and improvement, ensuring employees receive meaningful feedback on their performance.
- I informed team members how their performance compares to stated goals.
- I effectively use the current performance review process.
- I regularly conducted performance reviews of all employees.
- I conducted objectives and key results (OKR) assessments on a quarterly basis.
- I used the established performance review forms to maintain consistency in reviews.
- I performed thorough and timely employee performance reviews.
- I performed thorough and timely employee performance appraisals.
Training and DevelopmentTraining and Development focuses on providing employees with the necessary skills, knowledge, and resources to enhance their performance and reach their full potential. This dimension highlights structured job training, remediation programs, skill improvement initiatives, and opportunities for professional development. It prioritizes learning and capability-building, ensuring employees receive the tools and support they need to improve.
- I provided employees with training as needed to increase their performance.
- I ensured employees are trained in areas where performance may be lacking.
- I required employees to participate in additional job training as part of a remediation program.
- I encouraged employees to take additional training in areas where they had low performance scores.
- I participated in training as needed to improve job performance.
- I trained and developed employees to realize their maximum potential.
- I provided support and resources employees need to do their best to accomplish goals.
Increasing ResponsibilitiesIncreasing Responsibilities emphasizes rewarding high-performing individuals by expanding their roles and assigning them new challenges to facilitate career advancement. This dimension centers on giving additional assignments, promoting internal growth opportunities, and recognizing exceptional contributions with greater responsibility. It prioritizes progression and leadership development, ensuring employees are rewarded with career-enhancing opportunities.
- I assigned additional responsibilities to facilitate internal employee promotions.
- I awarded new assignments to those who were most capable.
- I provided additional responsibilities for employees that exceeded performance standards.
- I gave additional responsibilities to individuals who exceed standards.
- I rewarded exceptional individuals with additional responsibilities.
- I increased responsibilities for high performing individuals.
Poor PerformancePoor Performance focuses on identifying and addressing performance issues in a timely and consistent manner, ensuring corrective actions are applied when necessary. This dimension highlights disciplinary measures, clear feedback, probationary actions, and swift responses to underperformance. It prioritizes accountability and corrective action, ensuring that employees are held to standards and that deficiencies are not ignored.
- I presented performance feedback in a clear and concise manner to address performance issues.
- I addressed performance issues as soon as possible.
- I used timely and appropriate corrective/disciplinary actions.
- I place employees on probation if they fail to meet minimum performance standards.
- I am consistent in disciplinary/corrective actions.
- I addressed poor performance sooner rather than later.
- I am consistent in corrective actions.
Remediation PlansRemediation Plans emphasizes developing structured improvement programs with clear objectives and measurable progress to help employees improve their performance. This dimension centers on follow-up evaluations, tailored improvement strategies, and formalized plans for enhancing workplace effectiveness. It prioritizes development and structured intervention, ensuring underperforming employees receive the resources and guidance needed to succeed.
- I implemented remediation plans with follow up after 3 months.
- I implemented remediation plans as needed.
- I identified specific actions to be addressed through the remediation plan.
- I initiated a performance improvement plan for underperforming subordinates.
- Initiates probationary actions for employees with sub-par performance.
- I implemented remediation plans that included specific performance goals in areas most in need of improvement.
Rewards and RecognitionRewards and Recognition focuses on acknowledging contributions that positively impact the organization, ensuring employees receive appropriate recognition and rewards for their accomplishments. This dimension highlights structured reward programs, distinguished service awards, and appreciation for exceeding goals. It prioritizes general acknowledgment and motivation, ensuring employees feel valued for contributing to the success of the team or company.
- I ensured team members receive rewards for positive performance accomplishments.
- I acknowledged employee contributions that support the bottom line.
- I recognized and value good performance.
- I recognized team members when they contribute significantly to the team.
- I acknowledged employee contributions that supported the bottom line.
- I recommended employees for distinguished service awards if warranted.
- I rewarded employees for exceeding goals.
Rewards Good PerformanceRewards Good Performance emphasizes recognizing exceptional individuals based on unique contributions, perseverance, leadership, or innovation. This dimension centers on rewarding employees for overcoming challenges, demonstrating creativity, or showing long-term dedication to their roles. It prioritizes celebrating excellence and distinction, ensuring that outstanding individuals receive recognition beyond standard achievements.
- I rewarded individuals who have shown imagination in developing creative solutions to problems.
- I recognized employees who have shown courage in persevering against great odds and difficulties.
- I recognized employees with long and distinguished careers of service.
- I recognized people who provide outstanding leadership in planning, organizing.
- I rewarded employees for exceeding goals.
- I ensured that team members received rewards for positive performance accomplishments.
Administers Rewards Program
- I administered the performance rewards program in a fair and equitable manner.
- I was proactive in administering the rewards program.
- I ensured the eligibility of the proposed award recipient.