Action Comments
Definition: Action reflects the ability to proactively address challenges, take initiative, and act decisively to drive results while fostering a culture of excellence and continuous improvement. It involves being resourceful, ambitious, and tenacious in overcoming obstacles, as well as responsive and preemptive in mitigating potential issues. Effective action includes delegating tasks appropriately, maintaining responsibility, and ensuring timely, results-oriented efforts to achieve goals with efficiency and innovation.
Flexibility
Adaptability
Creativity
Accountability
Action
Bias for Action
Integrity
Self Management
Passion To Learn
Continual Learning
Continual Improvement
Creativity
Professional Development
Feedback
Punctuality
Attitude
Cultural Awareness
Emotional Intelligence
Questionnaires Measuring Action:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Survey 13 (4-point scale; numbers; floating anchors)
Survey 14 (4-point scale; N/A)
The statements below can be used in your self-assessment (self-feedback) or performance appraisal as examples to demonstrate your desire for "action".
Action helps drive progress, adaptability, and results. Being proactive and preemptive prevents potential issues and ensures efficient responses to challenges, minimizing disruptions and fostering resilience. By encouraging initiative, decisiveness, and tenacity, managers can cultivate a dynamic culture of innovation and continuous improvement that propels long-term growth and success.
Resourcefulness and effective delegation enhance operational efficiency, enabling a manager to maximize their talents and achieve goals with precision and accountability. Action-oriented leaders and employees ensure timely execution of tasks, maintaining momentum and delivering results, even under tight deadlines or unforeseen obstacles. Ultimately, prioritizing action creates a responsive and results-driven organization that can thrive in competitive and fast-paced environments.
Proactive
Proactive focuses on actively taking steps to address potential issues and opportunities before they escalate or arise. This dimension emphasizes identifying areas for improvement, developing solutions ahead of time, and using strategies to prevent small problems from becoming critical incidents. It reflects a mindset of staying ahead of challenges by preparing for and addressing foreseeable needs within a broader scope.
- I took corrective action when necessary.
- I was proactive in developing solutions to problems.
- I used strategies to stay ahead of potential challenges at work.
- I took proactive steps to address potential issues before they became a problem.
- I fixed small issues before they became critical incidents.
- I took steps to prepare for the start of the project.
- I prevented small issues from becoming critical incidents.
- I was proactive rather than reactive in work.
- I identified opportunities for improvement before there is a problem.
- I was proactive in addressing the needs of the department.
Preemptive
Preemptive highlights anticipating specific critical incidents and taking targeted actions to mitigate their impact or prevent them entirely. It is more narrowly focused on immediate preparation and preventative maintenance, such as anticipating needs, preparing equipment, or taking action to avoid obstacles and delays. This dimension reflects a readiness to deal with potential threats to ensure continuity and efficiency.
- I anticipated needs and took pre-emptive action to address the issue.
- I anticipated critical incidents in the department and took steps to mitigate their effect.
- I prepared equipment at the start of the shift.
- I took preemptive actions avoid obstacles or delays.
- I regularly conducted preventative maintenance on the equipment.
Ambitious
Ambitious emphasizes drive, energy, and a desire to achieve beyond expectations. It reflects a proactive mindset aimed at excelling and creating opportunities to contribute at a high level. This dimension includes a focus on sustained enthusiasm, handling complex tasks, and seeking to exceed responsibilities while maintaining personal ambition. It is strongly tied to the individual's intrinsic motivation and aspiration to excel and produce exceptional outcomes.
- I displayed high energy and enthusiasm on consistent basis.
- I initiated actions to get things done.
- I created opportunities and then took advantage of them.
- I took action when opportunities arose.
- I effectively handled multiple complex issues simultaneously.
- I am driven to complete a high amount of work.
- I was ambitious when working on the project.
- I stayed focused and productive when there was work to be done.
- I sought out opportunities to contribute beyond my assigned responsibilities.
- I exhibited personal ambition and drive.
- I exhibited personal ambition and drive but not at expense of others.
Initiative
Initiative highlights the willingness to take the first step or act independently to address needs or challenges. It is rooted in decisiveness and the ability to respond to situations proactively without waiting for external direction. This dimension emphasizes quick action, problem-solving, and being the first to take charge or adapt to changes in the environment, ensuring issues are resolved efficiently and effectively.
- I fixed problems when they occurred.
- I took the initiative and did not wait for the situation to change.
- I initiated projects or tasks that had a positive impact on the team.
- I took action to address a problem rather than to waiting to confer with others about the situation.
- I was the first to volunteer for assignments.
- I decided to act rather than remain passive.
- I identified needs and took steps to address them.
- I took the initiative to address problems sooner rather than later.
- I took advantage of changes to the current situation.
- I took charge without being asked.
Tenacious
Tenacious emphasizes resilience and persistence in the face of challenges. It highlights the ability to stay committed to goals despite obstacles, setbacks, or slow progress. This dimension centers on overcoming adversity, adapting approaches, and maintaining focus to ensure success even when circumstances are difficult. It reflects a determined and relentless drive to achieve objectives no matter the barriers encountered.
- I stood committed to my goals even when progress was slow.
- I overcame obstacles that impeded progress on a task.
- I demonstrated resilience in the face of adversity.
- I persisted in work despite obstacles encountered.
- I pursued goals with action to achieve success.
- I focused on tasks without being distracted.
- I persisted in work despite obstacles encountered.
- I adapted my approach to overcome significant obstacles.
- I completed challenging projects successfully despite setbacks.
- I successfully made progress despite repeated failures or setbacks at work.
Decisive
Decisive emphasizes making confident and effective decisions. It centers on taking swift and clear action, especially under pressure, avoiding "analysis paralysis," and confidently standing by choices. This dimension focuses on the individual's ability to assess situations, take corrective measures when needed, and act decisively to resolve issues or advance objectives.
- I made effective decisions
- I am not afraid to take corrective action when necessary.
- I made effective decisions, even when under pressure.
- I maked decisions confidently and stood by them.
- I was decisive when making decisions.
- I was not afraid to take action when necessary.
- I avoided "Analysis Paralysis" through action.
- I took action when necessary.
Goes Above and Beyond
Goes Above and Beyond focuses on exceeding expectations and contributing beyond assigned responsibilities. It is about proactively taking on additional challenges, supporting others, and seeking opportunities for advancement and self-improvement. This dimension reflects a culture of excellence, where individuals not only fulfill their roles but actively look for ways to elevate the team's success and continuously improve themselves.
- I motivated & supports others to gain skills
- I took on additional responsibilities outside of my job description to help the team succeed.
- I gladly accepted new challenges and worked on them with urgency.
- I sought new opportunities for advancement.
- I looked for extra ways to help the department achieve performance goals.
- I encouraged and supported a culture of excellence and continuous improvement within the department.
- I motivated others to achieve or exceed professional goals
- I motivated others to achieve or exceed goals
- I sought and utilize opportunities for continuous learning and self-development.
Delegates
Delegates emphasizes empowering and mobilizing others to achieve goals. It involves assigning tasks based on team members' strengths, determining the right person for specific responsibilities, and ensuring alignment with overall objectives. This dimension highlights distributing work effectively, establishing direction, and working collaboratively to ensure tasks are completed efficiently.
- I drove and mobilized others progress toward goals.
- I successfully identified the right person for a job when distributing tasks.
- I assigned tasks to team members based on their strengths.
- I established the tasks and direction for the team.
- I ensured that the team's tasks align with its overall objectives.
- I delegated tasks and assignments to subordinates as soon as the request was made.
- You delegated decision-making authority to team members.
- I assigned tasks to individuals who were most able to perform them.
- I determined the best person for a specific task within the team.
- I worked with others to ensure tasks are completed.
Resourceful
Resourceful highlights the strategic use of skills, resources, and systems to achieve goals. It involves navigating organizational structures, leveraging opportunities, and working across boundaries to convert plans into actions and exceed expectations. This dimension reflects a long-term, thoughtful approach where individuals optimize existing tools and strategies to accomplish objectives efficiently and effectively.
- I created performance measures to ensure action by the department.
- I navigated organizational structures and boundaries to achieve my goals.
- I worked across organizational lines and boundaries to attain goals.
- I took advantage of opportunities to move the organization forward.
- I leveraged skills and resources to exceed expectations on projects.
- I leveraged skills and resources to exceed performance expectations.
- I converted plans into actions.
- I worked effectively within the organizational lines and boundaries to attain goals.
Responsive
Responsive emphasizes quick action and adaptability in the face of immediate needs or situations. It focuses on addressing critical issues promptly, developing alternatives swiftly, and making necessary adjustments to meet evolving circumstances. This dimension demonstrates a readiness to act decisively in urgent situations, ensuring problems are addressed without delay.
- I addressed performance issues quickly.
- I rapidly adapted to changes in the situation.
- Took action in critical situations.
- I acted immediately instead of waiting for someone else to solve the issue.
- I addressed safety issues immediately.
- I immediately developed alternatives and solutions when presented with the problem or issue.
- I took action to respond to a dissatisfied customer.
- I changed course to meet the needs of a new situation.
Results Oriented
Results Oriented focuses on achieving goals and delivering tangible outcomes, regardless of challenges or delays. This dimension emphasizes determination, accountability, and a commitment to completing projects successfully, often demonstrating perseverance and adaptability. Individuals who are results oriented prioritize moving forward on important projects and ensuring high-quality outcomes while taking full responsibility for meeting performance standards.
- I got the job done.
- I do whatever it takes (within reason) to get the job done.
- I took responsibility for meeting performance standards.
- I moved forward on important projects.
- I undertook actions to achieve specific goals.
- I completed tasks on time in spite of delays in the process.
- I created innovative products and services.
- I do what it takes to get the job done.
Fast Paced
Fast Paced emphasizes speed and urgency in task execution. This dimension centers on working quickly and efficiently, avoiding procrastination, and immediately addressing assignments or challenges. It highlights the ability to act swiftly in dynamic environments, maintain momentum, and inspire a sense of urgency in others to ensure tasks are completed in a timely manner.
- I worked quickly when faced with difficult problems.
- I ensured timely completion of tasks.
- I maintained a sense of urgency in daily work routines.
- I worked at a quick pace.
- I consistently stayed motivated to perform at a high level and inspired the department to do the same.
- I avoided procrastination.
- I started immediately working on assignments.
- I have acted quickly to create innovative products and services.
- I worked quickly to get the job done.
- I did not procrastinate when there was a job to be done.
Responsibility
- I conducted critical-incident review immediately after the event.
- I approved purchase requests in a timely manner.
- I took responsibility for actions.
- I sets high standards for myself and others.