Self Management |
- Steps away from a situation to process appropriate response.
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- Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
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- Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.
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- Uses patience and self-control in working with customers and associates.
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- Analyzes own reactions on the spot to ensure that communication does not appear to be driven by anger.
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If were to make improvements in Self Management,
what are your suggestions for how he/she can improve this?
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Continual Improvement |
- Looks for ways to expand and learn new job skills.
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- Looks for ways to improve work processes and procedures.
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- Looks for ways to expand current job responsibilities.
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- Promotes training and development opportunities to enhance job performance.
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- Open to the suggestions from others.
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If were to make improvements in Continual Improvement,
what are your suggestions for how he/she can improve this?
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Emotional Intelligence |
- Is able to control their own emotions.
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- Helps to make decisions and solve problems using knowledge about how others will react in certain situations.
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- Is able to manage their own emotions.
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- Is able to express themselves clearly.
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- Accurately perceives the emotional reactions of others.
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If were to make improvements in Emotional Intelligence,
what are your suggestions for how he/she can improve this?
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Adaptability |
- Ability to recognize the potential benefits of change, and create an infrastructure which supports change.
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- Works effectively in dynamic and changing work environments.
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- Recognizes and implements changes to enhance efficiency and effectiveness.
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- Develops insights and applies innovative solutions to projects and problems.
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- Willing to change ideas or perceptions based on new information or contrary evidence which is presented.
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If were to make improvements in Adaptability,
what are your suggestions for how he/she can improve this?
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Bias for Action |
- Projects a "can-do" attitude when interfacing with peers, subordinates and customers(especially during difficult and challenging times).
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- Completes work on time
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- Encourages risk taking and experimentation to improve performance
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- Seeks and utilizes opportunities for continuous learning and self-development.
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- Displays high energy and enthusiasm on consistent basis.
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If were to make improvements in Bias for Action,
what are your suggestions for how he/she can improve this?
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Supervisory Skills |
- Promotes teamwork and cooperation within the department.
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- Provides constructive, ongoing feedback.
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- Appropriately recognizes and rewards employees.
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- Resolves personnel problems quickly and effectively.
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- Is aware of the unique strengths of each employee.
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If were to make improvements in Supervisory Skills,
what are your suggestions for how he/she can improve this?
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Quality |
- Encourages others to produce the highest quality work products.
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- Analyze what occurred and re-adjusts accordingly when goals are not met.
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- Encourages employees to produce the best quality products.
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- Holds employees accountable for their quality of work.
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- Corrects issues in a timely manner.
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If were to make improvements in Quality,
what are your suggestions for how he/she can improve this?
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Time Management |
- Does not procrastinate.
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- Prioritizes new tasks according to their relative importance.
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- Sets a good balance between work and family life.
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- Deals effectively with interruptions.
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- Focuses on tasks that have high priority.
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If were to make improvements in Time Management,
what are your suggestions for how he/she can improve this?
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Commitment To Result |
- Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
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- Takes immediate action toward goals.
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- Committed to the team.
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- Willing to do whatever it takes-not afraid to have to put in extra effort.
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- Encourages commitment in others to obtain results.
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If were to make improvements in Commitment To Result,
what are your suggestions for how he/she can improve this?
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Technology Use/Management |
- Uses technology in decision making and problem solving.
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- Supports employee training and development initiatives regarding implementation of technology.
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- Maximizes the use of new technology to deliver products and services.
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- Proficient in the use of technical systems and processes.
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- Adopts the implementation of new technology into the workplace.
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If were to make improvements in Technology Use/Management,
what are your suggestions for how he/she can improve this?
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Managing Risk |
- Avoids maintaining the status quo (or standard operating procedures) when addressing new and influential situations.
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- Seeks to retain the best and brightest employees.
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- Bases decisions on patterns found in fluid/changing information.
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- Recognizes that small changes may snowball into major events.
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- Responds appropriately to unexplained or unanticipated events.
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If were to make improvements in Managing Risk,
what are your suggestions for how he/she can improve this?
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Responsible |
- Sets a good example
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- Behavior is ethical and honest.
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- Acts as a resource without removing individual responsibility.
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- Sets a good example.
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- ...takes personal responsibility for results.
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If were to make improvements in Responsible,
what are your suggestions for how he/she can improve this?
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Empowering Others |
- Encourages employees to solve problems on their own.
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- Sets clear goals for others to accomplish.
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- Distributes the workload to subordinates.
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- Provides support and resources needed to accomplish goals.
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- Encourages others to obtain necessary skills and training.
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If were to make improvements in Empowering Others,
what are your suggestions for how he/she can improve this?
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Others |
- Treats others with respect and dignity.
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- Able to see issues from others' perspectives.
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- Respects the opinions of other employees.
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- Is able to see issues from others' perspectives.
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- ...treats others with respect and dignity.
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If were to make improvements in Others,
what are your suggestions for how he/she can improve this?
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Planning |
- Able to identify the needs of the department before a major change.
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- Delegates role to team members to accomplish goals.
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- Able to look ahead (beyond the present) when addressing the work/needs of the department.
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- Makes plans and follows through.
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- Anticipates obstacles and ways to overcome them.
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If were to make improvements in Planning,
what are your suggestions for how he/she can improve this?
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