Self Management |
- Is aware of personal impact on others and adjusts behavior to create a positive leadership presence.
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- Consciously controls own negative emotions in order to keep team morale up.
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- Uses patience and self-control in working with customers and associates.
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- Analyzes own reactions on the spot to ensure that communication does not appear to be driven by anger.
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- Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding.
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Please feel free to provide any comments to help explain your answers?
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Professional Development |
- Demonstrate enthusiasm and a willingness to learn new skills and knowledge
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- Allows employees to fully participate in employee training and professional development.
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- Keep themselves up-to-date of technical/professional issues
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- Seeks opportunities for continuous learning.
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- Quickly acquire and apply new knowledge and skills when needed
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Please feel free to provide any comments to help explain your answers?
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Emotional Intelligence |
- Able to understand others' points of view.
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- Accurately perceives the emotional reactions of others.
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- Is able to control their own emotions.
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- Is able to express themselves clearly.
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- Helps employees to resolve conflicts, communicate clearly, and work together to solve problems.
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Please feel free to provide any comments to help explain your answers?
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Project Management |
- Anticipates potential problems and institutes controls and contingency plans to address them.
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- Regularly reviews project performance and goals.
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- Organizes work and sets priorities as needed.
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- Responds quickly and appropriately to unforeseen problems.
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- Works with customers and clients to assess their needs and define project parameters.
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Please feel free to provide any comments to help explain your answers?
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Innovation |
- Implements best practices within the department.
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- Suggests new ideas at meetings.
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- Builds upon the ideas and solutions of others.
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- Analyzes current procedures and identifies opportunities for improvement.
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- Offers constructive improvements to existing systems.
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Please feel free to provide any comments to help explain your answers?
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Technical |
- Knows how to produce high quality products/work.
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- Demonstrates mastery of the technical competencies required in his/her work.
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- Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
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- Is knowledgeable of procedures or systems necessary for the job.
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- Willingly shares information and expertise; sought out as resource by others
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Please feel free to provide any comments to help explain your answers?
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Clarity |
- Communicates ideas and facts clearly and effectively in writing.
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- Maintains clarity in goals and objectives.
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- Clarifies problems and their causes to help employees correct them.
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- Checks details thoroughly.
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- Avoids creating ambiguity or mixed messages.
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Please feel free to provide any comments to help explain your answers?
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Accountability |
- Defines roles, rights, and responsibilities of the team.
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- Develops goals and establishes objective measures of success.
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- Takes responsibility for results.
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- Is aware of problems or issues that may affect the organization.
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- Defines roles, rights, and responsibilities of employees.
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Please feel free to provide any comments to help explain your answers?
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Coaching |
- Meets regularly with employees to coach them on areas that will enhance their performance
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- Develops the skills and capabilities of others.
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- Conducts regular performance appraisals and feedback.
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- Helps employees to understand responsibilities, authority, and expectations.
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- Coaches employees in how to strengthen knowledge and skills to improve work performance.
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Please feel free to provide any comments to help explain your answers?
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Fiscal Management |
- Develops of the department's annual budget.
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- Monitors spending.
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- Develops budgets and plans for various programs and initiatives.
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- Monitors expenses and verifies the need for items purchased.
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- Effective in using Company's resources.
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Please feel free to provide any comments to help explain your answers?
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Vision |
- Communicates a vision of where the Company needs to be in the future.
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- Works to support the strategy of [Company]
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- Creates a common vision for others.
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- Behaves in a way that is consistent with business values & code of conduct
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- Creates a positive vision of the future for the Company.
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Please feel free to provide any comments to help explain your answers?
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