HR-Survey > Employee Opinion > Dimensions

Survey Questions: Supervisor

Definition: A supervisor is a leader who fosters effective communication, provides timely feedback, and maintains strong interpersonal relationships to guide and support their team. They delegate tasks efficiently, encourage innovation, mentor employees for growth, and uphold accountability while ensuring teamwork, flexibility, and conflict resolution within the workplace. By leading with professionalism, recognizing achievements, and strategically managing performance, a supervisor creates a structured and motivating environment that drives success and continuous development.

Questionnaires Measuring the Supervisor:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)

Communication

Communication focuses on the openness, clarity, and approachability of the supervisor in exchanging information with employees. This dimension highlights active listening, fostering open dialogue, ensuring employees feel heard, and making sure critical information is shared effectively. It prioritizes accessibility and transparency, ensuring employees can comfortably communicate with their supervisor and stay informed.

My supervisor is approachable and easy to talk with
My Supervisor listens to me
My Supervisor facilitates open communication between employees
My Supervisor asks employees for their ideas and opinions
My Supervisor communicates effectively with employees
My Supervisor fosters an environment that supports open communication
My Supervisor helps me to understand how I am doing
My supervisor understands me
My immediate supervisor is available to me when I have questions or need help.
My Supervisor keeps me informed about important issues
My Supervisor is willing to listen to my ideas

Gives Feedback

Gives Feedback emphasizes providing structured, constructive assessments of employee performance to facilitate growth and improvement. This dimension centers on timely performance evaluations, detailed feedback, recognition of achievements, and constructive guidance to help employees refine their skills. It prioritizes development and reinforcement, ensuring employees receive meaningful insights that support their performance and career progression.

My Supervisor provides detailed feedback to employees
My Supervisor gives employees feedback on a regular basis
My Supervisor completes performance assessments in a timely manner
My Supervisor provides useful and constructive feedback to employees
My Supervisor responds positively to innovative ideas and suggestions from subordinates
My Supervisor conducts regular progress meetings to ensure adherence to the schedule
My Supervisor provides constructive and ongoing feedback
My Supervisor gives me constructive feedback
My Supervisor praises me for a job well done
My Supervisor is honest and fair in my performance review

Interpersonal Skills

Interpersonal Skills focuses on building strong relationships, fostering trust, and demonstrating professionalism and integrity in interactions. This dimension highlights maintaining fairness, setting a good example, encouraging positive team dynamics, and effectively handling pressure while engaging with employees. It prioritizes connection and collaboration, ensuring supervisors cultivate a respectful and supportive work environment.

My immediate supervisor sets a good example.
My Supervisor demonstrates a high level of professionalism and integrity
The relationship between me and my direct supervisor is excellent.
My Supervisor is fair and honest
My immediate supervisor is effective in building and maintaining working relationships with his/her team.
My Supervisor treats others with fairness
My Supervisor is effective in dealing with pressure and remaining calm under adverse conditions
My Supervisor has excellent interpersonal skills

Supports Innovation and Initiative

My Supervisor encourages me to take initiative in my job
My Supervisor supports me in developing new products
My Supervisor encourages innovative ideas

Delegates

Delegates emphasizes effective distribution of tasks, empowering employees, and ensuring work is assigned appropriately based on skills and experience. This dimension highlights the supervisor's ability to involve team members in decision-making, motivate employees to take ownership, and allocate responsibilities efficiently. It prioritizes team efficiency and autonomy, ensuring that employees can work independently while fulfilling their roles.

My Supervisor motivates others to follow new processes
My Supervisor establishes responsibility and accountability in their subordinates
My Supervisor delegates tasks to employees according to their skills (skill level)
My Supervisor assigns the right work to the right employees
My Supervisor follows the company standard procedures for allocating assignments
My Supervisor is effective in delegating assignments
My Supervisor assigns tasks appropriately
My immediate supervisor delegates work effectively.
My immediate supervisor is effective in involving his/her employees in solving the problems we face as a unit.
My Supervisor involves me in important decisions

Development

Development focuses on the supervisor's own willingness to grow, improve, and support employee learning through encouragement and opportunity-seeking. This dimension highlights supervisors being open to suggestions, learning new skills, supporting job training, and viewing mistakes as learning experiences. It prioritizes personal and organizational growth, ensuring that both supervisors and employees continuously evolve in their roles.

My Supervisor tries to learn new things
My Supervisor is open to suggestions
My Supervisor capitalizes on opportunities to grow and develop
My Supervisor views mistakes as opportunities to learn
My Supervisor supports my efforts to seek relevant job training

Rewards and Recognition

Rewards and Recognition emphasizes acknowledging and motivating employees by celebrating their achievements, milestones, and exceptional performance. This dimension highlights using incentives--both monetary and non-monetary--to foster engagement, reward excellence, and encourage continued success. It prioritizes motivation and appreciation, ensuring employees feel valued for their contributions.

My Supervisor appropriately recognizes and rewards employees
My Supervisor recognizes when employees have completed major milestones
My Supervisor offers non-monetary rewards as incentives for employees
My Supervisor recognizes and rewards excellent employees
My Supervisor effectively uses rewards to help motivate employees
My Supervisor recognizes those who have exceeded expectations

Staffing and Hiring

Staffing and Hiring focuses on assessing talent, optimizing workforce potential, and strategically selecting employees to build a high-performing team. This dimension centers on identifying the skills and strengths of employees, making hiring decisions, and structuring teams to maximize efficiency and innovation. It prioritizes talent acquisition and workforce development, ensuring the right employees are placed in roles that best suit their abilities.

My Supervisor is effective in maximizing the potential of employees
My Supervisor is good at building a staff of creative and innovative individuals
My Supervisor is good at determining staffing needs
My Supervisor can assess the unique talents and training of their employees

Achieves Objectives

Achieves Objectives focuses on the supervisor's ability to successfully execute goals, innovate solutions, and manage time effectively to ensure results. This dimension centers on problem-solving, maintaining high technical expertise, using analytical strategies, and overseeing progress toward organizational success. It prioritizes strategy and results-driven leadership, ensuring supervisors lead with expertise and guide teams toward meeting business goals.

My Supervisor has high technical skills
My Supervisor continually seeks new and innovative ways of doing things
My Supervisor is able to manage time effectively
My Supervisor understands the geo-political business environment
My Supervisor is aware of the quality standards used
My Supervisor uses information and technical resources to achieve objectives
My Supervisor is comfortable using analytic techniques to solve problems
My Supervisor helps me to stay focused on the job
My Supervisor is a skilled negotiator

Mentors

Mentors emphasizes the supervisor's active role in guiding and coaching employees toward achieving their full potential. This dimension centers on structured mentoring, career development support, ongoing coaching, and providing opportunities for professional advancement. It prioritizes hands-on leadership and employee success, ensuring employees receive direct guidance to improve their skills and career trajectory.

My Supervisor has helped in my career development
My Supervisor identifies and maximizes opportunities for continuing education for employees
My Supervisor demonstrates empathy, respect, and openness to employees
My Supervisor determines the training and development needs of employees and staff
My Supervisor seeks to provide effective training and development opportunities for employees
My Supervisor provides direction and coaching to employees
My Supervisor encourages employees to achieve their full potential
My Supervisor coaches and mentors others to achieve higher performance levels
My Supervisor seeks to enhance the performance of employees under their supervision

Flexibility

My Supervisor has a positive attitude when new changes are implemented
My Supervisor remains calm during organizational changes

Accountability

Accountability emphasizes holding employees responsible for completing tasks, meeting expectations, and maintaining work quality. This dimension highlights clear expectations, consistency in corrective actions, and ensuring employees take ownership of their responsibilities. It prioritizes personal responsibility and follow-through, ensuring employees understand their obligations and are held accountable for their job performance.

My Supervisor is consistent in disciplinary/corrective actions
My Supervisor holds staff accountable for their work and job performance
My Supervisor holds employees accountable for work assignments
My Supervisor provides clear expectations of outcomes during performance reviews
My Supervisor holds staff accountable for completing tasks on time

Performance Management

Performance Management focuses on actively monitoring, evaluating, and improving employee performance through structured processes. This dimension centers on conducting regular appraisals, maximizing employee effectiveness, providing constructive evaluations, and implementing follow-up strategies when performance falls short. It prioritizes growth and structured improvement, ensuring supervisors proactively manage employee development and long-term success.

My Supervisor understands the importance of good performance management
My Supervisor schedules follow up meetings if employee's performance is below average
My Supervisor maximizes the performance of employees
My Supervisor performs thorough and timely employee performance appraisals
My Supervisor conducts regular performance management sessions
My Supervisor provides timely and thorough performance evaluations of employees
My Supervisor is not afraid to take disciplinary action when needed

Interpersonal

Interpersonal focuses on building and maintaining positive relationships between supervisors and employees, fostering trust, and ensuring equitable treatment. This dimension highlights resolving conflicts effectively, encouraging open communication, respecting diverse perspectives, and earning the trust of employees. It prioritizes relationship-building and emotional intelligence, ensuring supervisors cultivate a respectful and inclusive work environment.

My Supervisor is aware of the unique strengths of each employee
My Supervisor maintains the confidence and trust of employees
My Supervisor treats all staff equitably
My Supervisor encourages good working relationships between employees
My Supervisor is respectful toward employees
My Supervisor maintains good working relationships with employees
My Supervisor facilitates conversations where each person can be heard
My Supervisor values the opinions of subordinates
My Supervisor is sought after for advice in a variety of situations
My Supervisor effectively resolves internal employee and/or organizational conflicts through knowledge of management techniques
My Supervisor has a high degree of multi-cultural competence to supervise individuals of various cultural backgrounds

Teamwork

Teamwork emphasizes promoting collaboration, ensuring employees work well together, and inspiring collective effort toward shared goals. This dimension centers on motivating team members, supporting collaboration, enhancing supervision to improve teamwork, and utilizing the strengths of the entire team. It prioritizes cooperation and group effectiveness, ensuring supervisors create an environment where teamwork thrives.

My Supervisor promotes teamwork and cooperation within the department
My Supervisor uses the team to its fullest capacity
My Supervisor facilitates team members working well together
My Supervisor enhances teamwork through good supervision
My Supervisor motivates and inspires high performance by team members
My Supervisor provides good supervision for the team
My Supervisor encourages teamwork
My Supervisor supports team members who are working on difficult projects

Conflict Resolution

My Supervisor effectively resolves employee problems and labor issues
My Supervisor resolves disputes in a way that quickly reaches mutual agreement
My Supervisor resolves personnel problems quickly and effectively
My Supervisor is successful in resolving personnel conflicts
My Supervisor is effective in resolving conflicts to mutual satisfaction of the parties

Self-Control

Self-Control emphasizes the ability to manage emotions, stay composed under stress, and maintain stability in difficult situations. This dimension centers on remaining calm in tense moments, controlling emotions effectively, and serving as a reassuring presence for employees. It prioritizes emotional regulation and resilience, ensuring supervisors provide a sense of stability even in high-pressure circumstances.

My Supervisor is able to manage emotions during difficult times
My Supervisor maintains self-control in stressful situations
My Supervisor is able to maintain an even temper in stressful situations
My Supervisor is able to remain calm in tense situations
My Supervisor is a calming force during stressful periods
My Supervisor maintains a calm demeanor when addressing stressful issues in the workplace

Leads by Example

My Supervisor exemplifies professionalism in the workplace
My Supervisor has a strong work ethic that inspires others
My Supervisor sets a good example for others to follow
My Supervisor leads others through their commitment to the department
Others emulate my supervisor's enthusiasm for work
My Supervisor shows consistency between what they say and do