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Survey Questions: Leadership

Definition: Leadership is the ability to inspire a shared vision, set high expectations, and coordinate efforts that empower individuals and teams to achieve meaningful goals with integrity, clarity, and accountability. Effective leaders influence behavior through persuasion, emotional intelligence, and transparent communication, fostering trust, resilience, and pride in the organization. They lead by example, encourage initiative, and create a culture of continuous improvement through coaching, feedback, and recognition. By organizing resources, managing time, and making courageous, ethical decisions, leaders align people and strategy to drive lasting impact across the company.
Person Skills
Adaptability
Flexibility
Change
Resourcefulness
Initiative
Career Development
Training
Commitment
Engagement
Pride/Loyalty
Professionalism
Respect for Others
Teamwork
Leadership
Supervisor
Supervision
Work/Life
Stress
Questionnaires Measuring Leadership:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)


Effective Leadership
Effective Leadership within the Leadership dimension emphasizes the ability to guide teams toward tangible outcomes through competence, clarity, and execution. It reflects a leader’s capacity to implement ideas, improve work quality, and enhance team productivity. This competency is demonstrated through actions that maximize team effort, navigate critical situations with courage, and consistently deliver results. Effective leaders are recognized for their talent, reliability, and ability to elevate both individual and collective performance. Their strength lies in operational excellence--ensuring that goals are met, standards are upheld, and teams are well-supported in achieving success.


Influential
Influential focuses on a leader's ability to shape attitudes, behaviors, and strategic direction through persuasion, inspiration, and relational impact. It reflects how leaders build commitment, foster morale, and guide others toward shared goals without relying on authority or control. This competency is evident when leaders influence decisions beyond their immediate scope, encourage innovation, and align others with broader organizational priorities. Influential leaders excel at creating buy-in, shifting perspectives, and motivating change. Their strength lies in their ability to move people--not just tasks—by connecting emotionally, strategically, and culturally across the organization.


Persuasion


Inspires
Inspires reflects a leader's capacity to evoke pride, purpose, and emotional engagement in others. Inspirational leadership is less about convincing and more about energizing--creating a sense of shared identity, mission, and optimism. These leaders cultivate team spirit, reinforce core values, and foster a culture where employees feel proud to contribute. They lead by example, project confidence during adversity, and communicate in ways that elevate morale and deepen organizational commitment. Inspiration ignites intrinsic motivation and a sense of belonging that transcends task execution.


High Expectations
High Expectations within the Leadership dimension emphasizes a leader's commitment to excellence, performance, and continuous improvement. Leaders who embody this trait set ambitious goals, demand exceptional work, and foster a culture where above-average effort is the norm. They recruit top talent, expect full participation, and drive teams to exceed standards through accountability and motivation. This competency is about pushing boundaries—leaders challenge their teams to rise to the occasion, embrace stretch goals, and pursue mastery. It reflects a results-oriented mindset where quality, rigor, and achievement are central to leadership effectiveness


Integrity and Ethics
Integrity and Ethics centers on a leader's moral compass, trustworthiness, and consistency in values-driven behavior. These leaders uphold confidentiality, honor commitments, and act as role models of principled conduct. Integrity-based leadership builds psychological safety and long-term credibility--employees feel secure knowing their leaders are honest, fair, and guided by ethical standards. This competency is less about performance and more about character; it's the foundation for trust, respect, and cohesion within teams. Integrity and ethics ensure that excellence is pursued without compromising values.


Leads by Example
Leads by Example within the Leadership dimension emphasizes a leader's role as a visible standard-bearer of conduct, effort, and excellence. These leaders model the behaviors they expect from others--demonstrating integrity, dedication, and professionalism in their daily actions. By embodying the values and work ethic they promote, they inspire trust and admiration, creating a culture where expectations are internalized rather than imposed. This competency is about influence through presence: leaders earn respect not by directive, but by consistently showing what excellence looks like in practice, setting a tone that others naturally follow.


Coordinates Efforts
Coordinates Efforts focuses on the operational execution of those goals through alignment, collaboration, and resource management. These leaders ensure that tasks are distributed effectively, roles are clearly defined, and team members are working in concert toward common outcomes. Coordination involves situational leadership, regular check-ins, and leveraging individual strengths to optimize team performance. It's about turning plans into progress—leaders who coordinate efforts create cohesion, manage complexity, and maintain momentum by integrating people, processes, and priorities. While goal-setting defines the "what" and "why," coordination delivers the "how" and "with whom," ensuring that strategic intent becomes collective action.


Sets Goals
Sets Goals within the Leadership dimension highlights a leader's ability to define direction, establish priorities, and articulate clear, measurable objectives. This competency is about vision and clarity--leaders identify both short- and long-term targets, challenge their teams with ambitious assignments, and motivate individuals to pursue shared outcomes. Goal-setting leaders provide structure and purpose, ensuring that everyone understands what success looks like and how their contributions fit into the broader mission. It's a strategic function that lays the foundation for performance, accountability, and growth by translating organizational needs into actionable objectives.


Empowers
Empowers is about giving people ownership, authority, and confidence so they can lead, innovate, and make decisions independently. It reflects a leader's willingness to trust employees, encourage initiative, support calculated risk-taking, and treat mistakes as learning opportunities. Someone strong in Empowers provides the resources and autonomy employees need, creates stretch opportunities that build capability, and steps back so others can determine how to achieve goals. The emphasis is on developing others through trust and autonomy: enabling people to grow, take responsibility, and succeed on their own terms.


Accountability


Transparency
Transparency within the Leadership dimension emphasizes openness, honesty, and the free flow of information. Transparent leaders share relevant context, explain the rationale behind decisions, and invite open dialogue--even when perspectives differ. This competency fosters trust and psychological safety by ensuring that employees feel informed, respected, and included. Transparency is relational--it's about removing ambiguity not just through facts, but through candor and accessibility. Leaders who practice transparency encourage feedback, challenge assumptions, and create environments where communication is two-way and inclusive.


Clarity
Clarity focuses on precision, structure, and the effective transmission of expectations and objectives. Leaders who demonstrate clarity articulate goals, define roles, and provide step-by-step guidance to ensure alignment and understanding. This competency is instructional--it's about reducing confusion and enabling action by making direction unmistakably clear. Clarity supports execution by translating strategy into specific, digestible components. Clarity builds momentum through focus--ensuring that everyone knows exactly what to do, why it matters, and how to proceed.


Communication
Communication is about how leaders exchange information, create clarity, and build shared understanding. It reflects the ability to adapt communication style to different audiences, explain the "why" behind decisions, maintain calm and honesty under stress, and encourage dialogue that surfaces questions and insights. Someone strong in Communication keeps teams aligned, listens actively, shares useful information promptly, and connects daily work to the organization's mission and goals. The emphasis is on clarity, transparency, and two-way dialogue: ensuring people understand expectations, feel heard, and stay aligned with broader objectives.


Development
Development within the Leadership dimension emphasizes the strategic and systemic cultivation of employee growth, performance, and adaptability. Leaders focused on development assess individual strengths and weaknesses, remove barriers to success, and provide the tools, resources, and feedback necessary for continuous improvement. This competency is broad and organizational--it includes fostering a culture of learning, supporting formal training initiatives, encouraging self-development, and aligning personal growth with evolving business needs. Development-oriented leaders view change as an opportunity, mistakes as learning moments, and performance gaps as solvable challenges. Their goal is to elevate capability across the team and organization over time.


Coaches and Mentors
Coaches and Mentors centers on the interpersonal and relational aspects of growth--providing direct guidance, encouragement, and wisdom to help individuals navigate challenges and realize their potential. Coaching involves real-time feedback, skill-building, and performance support, while mentoring adds a longer-term, trust-based relationship that nurtures career development and decision-making. This competency is personal and experiential--leaders invest in one-on-one interactions, foster accountability, and prepare others for future demands. Coaching and mentoring bring professional growth to life through human connection, tailored support, and shared experience.


Gives Feedback
Gives Feedback is about providing clear, timely, and actionable guidance that helps employees understand expectations, improve performance, and stay aligned with organizational goals. Leaders strong in this area give feedback consistently--not just during formal reviews--linking their observations to established standards and observable behaviors. They balance positive reinforcement with constructive critique, deliver feedback impartially, and ensure employees can act on it while situations are still fresh. The emphasis is on clarity, coaching, and continuous improvement: using feedback as an ongoing developmental tool that motivates, informs, and elevates performance.


Open to Feedback
Open to Feedback is about receiving input with humility, curiosity, and genuine willingness to adjust. Leaders strong in this area actively solicit feedback from subordinates, peers, and stakeholders; listen without defensiveness; and incorporate others' ideas into decisions and personal development. They create an environment where feedback flows in all directions, normalize upward and peer-to-peer feedback, and model openness by seeking input themselves. The emphasis is on approachability, learning orientation, and psychological safety: showing that feedback is valued, acted upon, and essential to shared success.


Resilience


Courageous
Courageous is about taking principled action even when it is uncomfortable, risky, or unpopular. Leaders strong in Courageous confront difficult issues head-on, protect team members from unfair treatment, and stand firm when driving necessary change despite resistance. They say "no" to ideas that undermine long-term goals, challenge senior leadership respectfully when decisions conflict with core values, and initiate tough conversations to resolve interpersonal tensions. The emphasis is on moral bravery and decisive action: doing what is right, not what is easy, and modeling the fortitude required to uphold standards, values, and strategic priorities.


Rewards and Recognition
Rewards and Recognition is about celebrating contributions, reinforcing positive behaviors, and motivating people through appreciation. Leaders strong in this area recognize accomplishments promptly, credit employees for good performance, and use both formal and informal methods to reward initiative, innovation, and customer-focused behaviors. They create systems that highlight excellence, encourage managers to build recognition programs, and find creative ways to acknowledge hard work. The emphasis is on positive reinforcement and cultural uplift: ensuring people feel valued, seen, and motivated to continue performing at a high level.


Vision


Manages Meetings and Time


Managing Employees


Organization and Planning


Decision Making


Goals


The Company


Problem Solving and Decision Making


Emotional Intelligence