Communication Skills |
- Receives and answers questions - on the spot. S/he has a willingness to address the tough questions.
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- Delivers effective presentations.
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- Responds to critical concerns of stakeholders.
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- Delivers information in a clear, concise, and logical manner.
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- Keeps an open-door policy to provide support and guidance.
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- Persuasive and articulate when communicating.
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- Responds to questions with accurate and complete answers
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- Communicates clearly and get to the point without unnecessary details.
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- Delivers influential presentations.
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If [Participant Name] were to make improvements in Communication Skills,
what are your suggestions for how he/she can improve this?
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Establishing Focus/Direction |
- Functions well under stress, deadlines, and/or significant workloads.
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- Excellent at managing time.
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- Stays focused even when under pressure and stress.
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- Makes sure that employees understand and identify with the team's mission.
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- Aligns the department's goals with the goals of the organization.
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- Maintains self-control when personally criticized.
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- Helps guide employees with prioritizing tasks.
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- Sets appropriate goals for employees.
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- Maintains focus when handling several problems or tasks simultaneously.
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If [Participant Name] were to make improvements in Establishing Focus/Direction,
what are your suggestions for how he/she can improve this?
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Supervisory Skills |
- Determines the training and development needs of employees and staff.
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- Facilitates team members working well together.
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- Adopts a measured approach to resolving workplace issues, ensuring that actions are not taken hastily.
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- Successful in resolving personnel conflicts.
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- Successfully mediates conflicts between employees.
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- Maintains good working relationships with employees.
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- Emphasizes constructive discipline strategies, prioritizing the development and feedback of employees over punitive measures.
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- Provides feedback that is aligned with performance expectations.
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- Demonstrates empathy, respect, and openness to employees.
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If [Participant Name] were to make improvements in Supervisory Skills,
what are your suggestions for how he/she can improve this?
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Managing Risk |
- Uses risk data to generate insights and drive strategic decisions.
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- Uses Monte Carlo Risk Simulations and decision analytics to create the best possible strategic decisions.
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- Establishes the context for risk management activities.
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- Create continuity plans.
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- Maintains open communication with other departments.
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- Recognizes the potential impact of systemic risks.
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- Committed to implementing rules and procedures to minimize risk.
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- Takes steps to minimize the impact/damage of the risk events.
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- Minimizes the increase in costs due to global events or supply chain issues.
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If [Participant Name] were to make improvements in Managing Risk,
what are your suggestions for how he/she can improve this?
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Regulatory/Compliance |
- Strengthens employees' ability to appropriately handle compliance and ethics issues.
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- Conducts necessary risk assessments.
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- Familiar with EEOC, FLSA, OSHA and ERISA acts/standards.
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- Establishes a governance body to monitor and guide the organization's activities.
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- Responds promptly to inquiries from regulatory bodies.
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- Maintains compliance with federal, state, and local laws.
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- Develops compliance reports in accordance with federal and industry regulations.
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- Effectively communicates the importance of meeting compliance standards.
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- Establishes clear communication channels and lines of communication for compliance related issues.
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If [Participant Name] were to make improvements in Regulatory/Compliance,
what are your suggestions for how he/she can improve this?
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Empowering Others |
- Motivates and encourages employees to be successful in their jobs.
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- Gives employees the authority to act on their own.
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- Gives new tasks to employees.
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- Encourages employees to take the initiative when responding to an issue.
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- Willing to share in the decision making process.
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- Sets clear goals for others to accomplish.
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- Allows employees to participate in the workload of the department.
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- Recognizes that employees may need flexibility in their working hours.
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- Trusts employees are able to complete assigned tasks.
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If [Participant Name] were to make improvements in Empowering Others,
what are your suggestions for how he/she can improve this?
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Business Acumen |
- Able to correctly assess current/estimated valuations.
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- Effectively troubleshoots customer business issues.
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- Recognizes the individual needs of customers.
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- Able to get department employees to accept new business workflows.
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- Anticipates customer's business needs.
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- Aware of regulations that impact our business.
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- Understands the critical business needs of the customer.
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- Interprets data to make informed business decisions.
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- Gathers important information from customers to make sure our products are relevant and useful.
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If [Participant Name] were to make improvements in Business Acumen,
what are your suggestions for how he/she can improve this?
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Organizational Fluency |
- Understands the current organizational culture.
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- Is aware of other organizational cultures to compare/contrast with the current organizational culture.
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- Adept at navigating within the culture of the department.
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- Understands departmental policies and procedures.
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- Able to use corporate politics to advance department objectives.
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- Effective in communicating with others within the organization.
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- Gets things done through the department.
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- Able to deal with sensitive issues with tact and professionalism.
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- Anticipates problems that may affect the department.
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If [Participant Name] were to make improvements in Organizational Fluency,
what are your suggestions for how he/she can improve this?
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