Communication Skills |
- Delivers well-prepared, informed, poised and succinct presentations.
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- Engages in clear communication with both senior and junior management.
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- Transforms complicated ideas into simple ones.
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- Delivers influential presentations.
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- Chooses the communication medium (ie. email, voice mail, memo, project document) that reflects the needs of the content. (ie. urgency, confidentiality, content scope)
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- Facilitates seamless communication across all management levels.
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- Listens to others' points of view with an open mind
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- Asks follow-up questions as needed.
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- Comes across as comfortable and effective as a public speaker
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If [Participant Name] were to make improvements in Communication Skills,
what are your suggestions for how he/she can improve this?
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Establishing Focus/Direction |
- Stays focused even when under pressure and stress.
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- Maintains focus when handling several problems or tasks simultaneously.
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- Sets appropriate goals for employees.
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- Makes sure that employees understand how their work relates to organizational goals.
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- Maintains self-control when personally criticized.
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- Functions well under stress, deadlines, and/or significant workloads.
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- Helps guide employees with prioritizing tasks.
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- Aligns the department's goals with the goals of the organization.
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- Makes sure that employees understand and identify with the team's mission.
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If [Participant Name] were to make improvements in Establishing Focus/Direction,
what are your suggestions for how he/she can improve this?
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Supervisory Skills |
- Maintains a calm demeanor when addressing stressful issues in the workplace.
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- Identifies and maximizes opportunities for continuing education for employees.
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- Maintains an even temper in stressful situations.
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- Uses disciplinary measures with the intent to guide and improve behavior, rather than to seek retribution.
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- Sets clear expectations for acceptable performance.
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- Values the opinions of subordinates.
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- Is clear about the expectations that employees will be held accountable for.
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- Makes decisions based on all relevant information.
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- Effectively determines which issues need immediate attention.
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If [Participant Name] were to make improvements in Supervisory Skills,
what are your suggestions for how he/she can improve this?
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Managing Risk |
- Designs risk response activities that are proportionate to the level of risk.
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- Takes calculated risks by effectively recognizing and managing them.
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- Determines if the level of risk is tolerable.
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- Determines the proper tools to efficiently manage the risk.
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- Provides support to managers involved in the risk management process.
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- Determines the potential outcome of adverse risk events.
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- Works effectively to avoid risk.
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- Determines which are the serious threats.
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- Accurately determines appropriate risk levels (i.e., levels of acceptable risk).
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If [Participant Name] were to make improvements in Managing Risk,
what are your suggestions for how he/she can improve this?
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Regulatory/Compliance |
- Ensures the company meets legal requirements/standards regarding employees.
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- Is aware of federal and local laws affecting employees.
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- Develops compliance reports in accordance with federal and industry regulations.
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- Creates and distributes code of ethics and code of conduct.
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- Coordinates the execution of compliance strategies across departments.
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- Strengthens employees' ability to appropriately handle compliance and ethics issues.
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- Implements regulatory compliance strategies.
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- Explains regulations and procedures to others as required.
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- Understands the applicable regulations and laws that impact our business.
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If [Participant Name] were to make improvements in Regulatory/Compliance,
what are your suggestions for how he/she can improve this?
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Empowering Others |
- Acknowledges and appreciates employees for their proactive decision-making.
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- Is confident in the abilities of employees assigned important tasks.
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- Encourages employees to take on greater responsibilities.
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- Gives employees the resources they need to complete the job.
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- Allows employees the freedom to do tasks how they see fit, but holds them accountable for obtaining results.
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- Lets employees complete tasks according to their methods.
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- Recognizes the contributions that others make to the department.
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- Includes others in the decision making process.
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- Assigns important tasks to subordinates.
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If [Participant Name] were to make improvements in Empowering Others,
what are your suggestions for how he/she can improve this?
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Business Acumen |
- Develops strategic plans to promote business and organizational strengths.
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- Bases decisions on business data rather than on intuition or hunches.
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- Identifies new business opportunities.
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- Understands how strategic decisions impact constituents within the Company.
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- Has an understanding of various asset classes and how to interpret balance sheets.
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- Is up-to-date with regulatory guidelines and policies.
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- Able to decipher complex data making it easier to generate new insights.
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- Uses risk management to make more effective business decisions.
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- Has a good understanding of business operations to more effectively align company services to meet the needs of its customers.
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If [Participant Name] were to make improvements in Business Acumen,
what are your suggestions for how he/she can improve this?
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Organizational Fluency |
- Understands the current organizational culture.
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- Able to deal with sensitive issues with tact and professionalism.
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- Able to explain departmental policies and procedures to others.
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- Gets things done through the department.
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- Adept at navigating within the culture of the department.
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- Understands departmental policies and procedures.
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- Effective in communicating with others within the organization.
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- Anticipates problems that may affect the department.
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- Is aware of other organizational cultures to compare/contrast with the current organizational culture.
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If [Participant Name] were to make improvements in Organizational Fluency,
what are your suggestions for how he/she can improve this?
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