Juggling Multiple Responsibilities |
- Can multitask while performing all of their other responsibilities and activities.
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- Ensures that assignments are prioritized according to the needs of the department/company.
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- Keeps track of multiple assignments and deadlines.
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- Is aware of the deadlines for specific tasks/assignments.
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- Recognizes and responds to product placement and signing needs while staying alert to customers' needs, store activities and training associates.
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Accountability |
- Develops goals and establishes objective measures of success.
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- Expects employees to accept the consequences of their actions.
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- Always starts work on time.
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- Accepts accountability for their work.
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- Willingly accepts the consequences for their actions.
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Integrity |
- Fosters a high standard of ethics and integrity.
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- Demonstrates honesty and truthfulness at all times.
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- Establishes relationships of trust, honesty, fairness, and integrity.
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- Accepts responsibility for mistakes.
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- Maintains strong relationships with others.
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Cultural Awareness |
- Willing to work with employees who have different cultural backgrounds.
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- Understands how implicit biases can affect decisions, communication and productivity.
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- Respects the views offered by individuals with different cultural backgrounds.
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- Seeks to reduce obstacles in communication that might arise from cultural differences.
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- Develops skills and attitudes to bridge cultural differences.
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Project Management |
- Ensures that the project remains at or under budget.
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- Establishes the scope for the project.
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- Makes sure all team members understand their roles.
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- Monitors finances to ensure optimal use of project funds.
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- Estimates the duration for each phase of the project.
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Delegation |
- Defines the roles, responsibilities, required actions, and deadlines for team members.
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- Delegates authority and responsibility to subordinates and holds them accountable for their actions.
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- Clearly defines duties and tasks to be completed.
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- Sets clear and reasonable expectations for others and follows through on their progress.
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- Allows employees to decide how they wish to complete the tasks.
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Change Management |
- Supports the Company's efforts to implement changes.
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- Effective in dealing with ambiguous and challenging situations.
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- Develops plans for following through on the changes.
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- Facilitates change with minimal resistance.
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- Supports new initiatives for organizational changes to improve effectiveness.
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Commitment To Result |
- Coordinates all department activities into a cohesive team effort.
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- Able to focus on a task even when working alone.
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- Takes immediate action toward goals.
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- Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
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- Committed to the team.
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Safety |
- Committed to safety in the workplace.
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- Develops a strong safety culture.
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- Commits adequate resources toward safety measures.
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- Ensures that all supervisors are aware of regulatory and compliance measures.
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- Encourages others to work safely.
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Regulatory/Compliance |
- Ensures the company is in compliance with all laws regarding the production and transportation of product.
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- Documents the performance of compliance audits.
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- Complies with trade agreements affecting international companies.
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- Performs regulatory risk management to manage the risks of compliance (or non-compliance).
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- Strengthens employees' ability to appropriately handle compliance and ethics issues.
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Empowering Others |
- Gives employees the opportunity to make their own decisions at work.
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- Allows employees to take on more responsibilities.
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- Encourages employees to take on greater responsibilities.
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- Gives employees important tasks to expand their career options.
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- Encourages employees to take the initiative when responding to an issue.
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Negotiation |
- Collects information from various stakeholders, each with their own viewpoints, data, and interests.
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- Thoroughly understands the interests and possibilities of both sides.
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- Makes initial offers based on high aspirations conveying a robust BATNA (Best Alternative to a Negotiated Settlement).
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- Always has a "game plan" prior to entering into negotiations.
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- Finds shared interests and solutions that benefit all parties involved.
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Vision |
- Charts a bold course for the department's rapid evolution and expansion.
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- Pinpoints specific challenges that the company faces and meticulously crafts tailored solutions to overcome these obstacles.
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- Fosters a culture that aligns with the organization's vision.
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- Effectively communicates the vision to employees.
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- Creates a positive vision of the future for the Company.
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