HR-Survey > 360-Degree Feedback > Competency Model

Juggling Multiple Responsibilities - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Surveys measuring the ability to handle multiple responsibilities:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Juggling Multiple Responsibilities

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Assigns tasks based on skills of team members.
  1. Ensures that assignments are prioritized according to the needs of the department/company.
  1. Completes multiple tasks simultaneously.
  1. Integrates developing others with driving sales, serving customers, merchandising, performing operational procedures, and maintaining an appealing store environment.
  1. Begins tasks as soon as possible.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Committed to the team.
  1. Conveys strong sense of own pride in Company to associates by creating a shared vision around sales and customer service.
  1. Maintains persistence and dedication to achieving results.
  1. Takes immediate action toward goals.
  1. Coordinates all department activities into a cohesive team effort.


Regulatory/Compliance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Addresses issues quickly before they develop into major problems.
  1. Works quickly to implement changes in regulations.
  1. Is aware of the documents and reports needed to maintain compliance with regulations.
  1. Offers training on various subjects to help ensure employees are aware of regulations.
  1. Explains regulations and procedures to others as required.


Flexibility

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Able to adapt to new situations.
  1. Effective in incorporating new ideas.
  1. Acts decisively in frequently changing and uncertain environment.
  1. Implements changes as a result of having listened to employees
  1. Adapts to circumstances as needed.


Leadership

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Leads team to set goals, solve problems, and accomplish tasks.
  1. Able to influence others.
  1. Sets specific, measurable, and challenging goals.
  1. Holds others accountable for their actions.
  1. Motivates others to reach and exceed organizational goals and objectives.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Delegate tasks effectively
  1. Sets an example for others to follow
  1. Makes you feel enthusiastic about your work
  1. Is ready to offer help
  1. Takes responsibility for things that go wrong


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages employees to produce the best quality products.
  1. Corrects issues in a timely manner.
  1. Encourages others to produce the highest quality work products.
  1. Encourages others to achieve high quality standards.
  1. Always strives to produce the highest quality work products.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Ability to solve problems at root cause rather than at symptom level.
  1. Able to balance the needs of different people in a solution to a problem.
  1. Understands the root causes of problems.
  1. Identifies fresh approaches and shows a willingness to question traditional assumptions.
  1. Makes judgments based upon relevant information.


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Discusses conflict situations with supervisor.
  1. Helps employees to think through alternative ways to resolve conflict situations.
  1. Tries to understand others' point of view before making judgments
  1. Deals effectively with employee grievances.
  1. Identifies and takes steps to prevent potential confrontations.


Negotiation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Maintains good interpersonal relationships with representatives from the other party.
  1. Able to adapt to changing situations.
  1. Maintains communication channels between parties in the negotiation.
  1. Changes communication styles to meet the listener's needs.
  1. Establishes good working relationships with others.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Compliments other people when they do good work
  1. Offers recognition in a timely manner.
  1. Readily shares credit and gives others opportunity for visibility.
  1. Lets employees know when they have done well
  1. Says "thank you" to show appreciation for work of others.


Entrepreneurship

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages dynamic growth opportunities.
  1. Balances risks and rewards when making decisions.
  1. Understands the processes and various stages of business development.
  1. Has a strategic awareness on how to promote the organization.
  1. Is comfortable operating in an environment of uncertainty.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.