HR-Survey > 360-Degree Feedback > Competency Model

Juggling Multiple Responsibilities - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Surveys measuring the ability to handle multiple responsibilities:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Juggling Multiple Responsibilities

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Manages impact of increased traffic flow and freight receipt by detailed planning of controllables and by anticipating and reacting positively to uncontrollables.
  1. Coordinates the work of a team by assigning tasks to other team members.
  1. Begins tasks as soon as possible.
  1. Organizes tasks for the most efficient order of completion.
  1. Completes multiple tasks simultaneously.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Willing to do whatever it takes-not afraid to have to put in extra effort.
  1. Takes immediate action toward goals.
  1. Coordinates all department activities into a cohesive team effort.
  1. Maintains persistence and dedication to achieving results.
  1. Encourages commitment in others to obtain results.


Regulatory/Compliance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Effectively manages a department of compliance officers.
  1. Works quickly to implement changes in regulations.
  1. Implements regulatory changes in a timely manner.
  1. Reviews the compliance program and recommends changes based on new industry trends.
  1. Offers training on various subjects to help ensure employees are aware of regulations.


Flexibility

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Allows for flexibility in the agenda for the team meeting.
  1. Embraces issues as opportunities to learn and grow.
  1. Fosters an inclusive learning environment where everyone feels supported, ultimately leading to stronger team cohesion and increased productivity.
  1. Willing to change strategies, operations, or processes in to meet new challenges or seize new opportunities.
  1. Able to adapt to new situations.


Leadership

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Motivates others to reach and exceed organizational goals and objectives.
  1. Gives direct, constructive, and actionable feedback.
  1. Able to influence others.
  1. Provides resources to enable individuals to develop professionally.
  1. Holds others accountable for their actions.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is ready to offer help
  1. Sets an example for others to follow
  1. Takes responsibility for things that go wrong
  1. Keep staff informed about what is happening in the company
  1. Delegate tasks effectively


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Creates effective policies regarding quality of services and products.
  1. Investigates critical incidents that impact quality.
  1. Quickly identifies critical issues impacting quality.
  1. Consistently provides timely, accurate, and reliable information on quality measures.
  1. Creates quality improvement programs and processes.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Understands the root causes of problems.
  1. Able to balance the needs of different people in a solution to a problem.
  1. Generates alternative solutions to problems and challenges.
  1. Actively seeks the root cause of a problem.
  1. Ability to develop innovative solutions to problems.


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Values the diverse perspectives of others.
  1. Establishes roles and responsibilities of team members.
  1. Identifies and takes steps to prevent potential confrontations.
  1. Addresses contentious issues earlier rather than later.
  1. Actively engages both parties to voluntarily collaborate and resolve their differences.


Negotiation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Listens to all sides without bias and makes fair decisions.
  1. Does what it takes to ensure that the final agreement aligns with core interests.
  1. Able to adapt to changing situations.
  1. Able to say "no" when it is essential to maintaining quality and high standards.
  1. Firmly believes the company is making the best offer.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Recognizes the abilities and skills of self and others
  1. Recognizes individuals for a specific outstanding achievement.
  1. Makes people around them feel appreciated and valued.
  1. Readily shares credit and gives others opportunity for visibility.
  1. Compliments other people when they do good work


Entrepreneurship

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Encourages risk taking for developing potential business opportunities.
  1. Able to adapt the department to changing business demands and climate.
  1. Encourages dynamic growth opportunities.
  1. Balances risks and rewards when making decisions.
  1. Understands the processes and various stages of business development.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.