HR-Survey > 360-Degree Feedback > Competency Model

Juggling Multiple Responsibilities - 360 Degree Feedback Survey Sample #6





360-Degree Assessment Survey

Surveys measuring the ability to handle multiple responsibilities:
Survey 1 (4-point scale; Competency Comments)
Survey 2 (4-point scale; Competency Comments)
Survey 3 (5-point scale; Competency Comments)
Survey 4 (5-point scale; radio buttons)
Survey 5 (4-point scale; words)
Survey 6 (4-point scale; words)
Survey 7 (5-point scale; competency comments; N/A)
Survey 8 (3-point scale; Agree/Disagree words; N/A)
Survey 9 (3-point scale; Strength/Development; N/A)
Survey 10 (Comment boxes only)
Survey 11 (Single rating per competency)
Survey 12 (Slide-bar scale)
Dear Employee:

You have been selected to provide feedback on the employee listed above. Your feedback is an important part of our company's leadership development process and this survey is intended to gather broad feedback in the core competencies and role responsibilities that are important for the on-going success of our organization.

In responding to the questions below, think about your experiences working with this employee over the last twelve months. The effectiveness of this development tool is dependent on your honest, forthright and constructive responses so please bear this in mind as you answer each question. Your responses will be aggregated with the responses received from others and discussed with the employee to foster growth and on-going development.

Sample Result Document in PDF format:
360-Feedback Results (pdf)
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team





Juggling Multiple Responsibilities

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Determines which tasks are critical and which tasks are optional.
  1. Ranks the importance of tasks to make sure critical tasks are completed first.
  1. Begins tasks as soon as possible.
  1. Assesses current capabilities before committing to new requests from customers.
  1. Assigns tasks based on skills of team members.


Commitment To Result

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Creates a sense of urgency among the store team members to complete activities, which drive sales.
  1. Encourages commitment in others to obtain results.
  1. Committed to the team.
  1. Takes immediate action toward goals.
  1. Able to focus on a task even when working alone.


Regulatory/Compliance

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Conducts necessary risk assessments.
  1. Offers training on various subjects to help ensure employees are aware of regulations.
  1. Performs regular compliance audits.
  1. Is professional and courteous in interactions with auditors and regulators.
  1. Responds accurately and completely to questions from regulators.


Flexibility

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Possesses a high degree of flexibility to meet the challenges posed by unforeseen circumstances.
  1. Is flexible to manage uncertain changes in the financial landscape.
  1. Is able to recover from setbacks.
  1. Seeks opportunities to improve processes and procedures to benefit the department.
  1. Encourages flexibility in the onboarding process.


Leadership

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Expresses clear goals and objectives.
  1. Sits down regularly with employees to review their job performance.
  1. Guides decision-making by coaching, counseling and rewarding.
  1. Takes ownership and accountability for results
  1. Gives inspiring presentations or discussions.


Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Delegate tasks effectively
  1. Keep staff informed about what is happening in the company
  1. Makes you feel enthusiastic about your work
  1. Takes responsibility for things that go wrong
  1. Is ready to offer help


Quality

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Quickly identifies critical issues impacting quality.
  1. Communicates quality standards clearly.
  1. Leads the department in quality improvement initiatives.
  1. Provides advice and guidance to team members on improving quality controls.
  1. Encourages others to produce the highest quality work products.


Problem Solving

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Is a good problem solver and decision maker
  1. Ability to develop innovative solutions to problems.
  1. Ability to solve problems at root cause rather than at symptom level.
  1. Effective in solving problems.
  1. Identifies fresh approaches and shows a willingness to question traditional assumptions.


Conflict Management

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Facilitates dialog between stakeholders.
  1. Resolves grievances through a better understanding and appreciation of what each side needs.
  1. Seeks to reduce the scarcity of limited resources by sourcing materials from new locations.
  1. Able to persuade and influence others.
  1. Identifies the root cause of the problems.


Negotiation

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Clearly understands the interests and choices of both parties.
  1. Effectively sets the tone and agenda, creates rapport, and builds momentum at the start of negotiations.
  1. Is resolute in positions to build trust and predictability.
  1. Is resolute in positions to better withstand pressure and resist making hasty concessions.
  1. Understands the expectations of other parties in the negotiation.


Recognition

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Reinforces and rewards employees for accomplishing necessary goals.
  1. Offers recognition in a timely manner.
  1. Makes people around them feel appreciated and valued.
  1. Compliments other people when they do good work
  1. Finds opportunities to recognize others.


Entrepreneurship

Needs
Significant
Improvement
Could benefit
from
Development
Capable
and
Effective
Role
Model
  1. Maintains a high level of energy to respond to demands of the job.
  1. Understands the processes and various stages of business development.
  1. Seeks and utilizes mentors to help guide professional development.
  1. Can work effectively in an environment of uncertainty.
  1. Has a strategic awareness on how to promote the organization.



  1. Overall, please rate the effectiveness of [Participant Name Here].






  2. Describe the greatest strengths of this person with regard to his/her overall effectiveness in performing his/her current responsibilities.


  3. Describe the most important things this person could improve upon in order to increase his/her overall effectiveness in performing his/her current responsibilities.


  4. Additional comments, if any for [Participant Name Here]'s assessment.