• Employee Opinion Survey
  • Employee Opinion
  • Demos
  • Dimensions
  • Item Bank
  • Create your own
• 360-Feedback
  • About 360 Feedback
  • Example Surveys
  • Item Bank
  • Create your own
  • Systems Overview
  • Competency Model
  • Foreign Languages
  • Quick Questionnaire
  • AI Tool
• Performance Management
  • Performance Appraisals
  • Competency Model
  • Administrative Screens
  • Sample Email Notices
  • Examples
• Training Needs Analysis
  • About Training Needs
  • Sample Questionnaires
  • Sample Results 1
  • Sample Results 2
  • Sample Results 3
• Job Interview
  • Interview Questions
• Client Login
  • Client Login

Survey Questions: Communication

• Coworkers tailor the language, style, and medium of communication to meet the need of the recipient.
• My supervisor understands and adjusts presentations to the needs of the audience.
• My team leader explains complex concepts clearly, using terms/style appropriate for the audience.
• Coworkers are able to use multiple methods of communication.
• My manager understands and adjusts delivery of communications to maximize impact.
• I consider the audience in how the communication is presented.
• My team adapts language and terminology to meet the needs of the audience.
• Coworkers tailor client communications to the intended audience.
• The team leader understands the preferences of the intended audience.

• The manager is visible and approachable; is there when you need them.
• The supervisor is someone I can go to when I have a problem or issue.
• My supervisor is visible and approachable.
• My manager is approachable and accessible when needed.
• My supervisor is approachable, dependable, and ready to assist when needed.
• Associates will mark their status as "available" to signal they are open for communication.
• The team leader keeps open and regular communication with team members.
• Our team communicates regularly with important stakeholders.
• My supervisor keeps open and regular communication with others.
• The manager keeps an open-door policy to provide support and guidance.
• Coworkers frequently communicate with the operations team.
• Sales reps set their on-line status to "available" to indicate they are available for communication.
• My manager is available to me when I have questions or need help

• My supervisor listens actively & speaks clearly and directly.
• At our company, people listen to others' points of view with an open mind
• I feel the manager accurately attends to/understands ideas which are exchanged.
• The team leader listens attentively and without interrupting to team members and customers
• People in my department listen carefully.
• HR Managers will listen to both side in employer/employee disputes
• The manager takes the time to listen to you
• Coworkers will ask follow-up questions as needed.
• Co-Workers are willing to listen to my ideas
• Senior leaders listen attentively and responds thoughtfully, showing they value the conversation.
• My Supervisor attentively listens to me
• My Supervisor listens to me

• In our department, colleagues are effective in communicating thoughts and feelings to others
• My supervisor welcomes input and suggestions from others
• Employees are willing to communicate issues and concerns
• My supervisor takes the time to makes eye contact with the person they are speaking with
• In our department, people know how to face the person when speaking or listening to engage in direct communication
• Managers are open to receiving feedback from others
• I actively seek feedback from colleagues and customers about my work.
• I feel my manager articulates ideas and emotions clearly to others
• Leaders and managers use face-to-face contact.
• Colleagues are generally willing to accept feedback from others
• I am able to communicate freely with any employee
• My Supervisor is willing to listen to my ideas

• We regularly address issues of key importance to stakeholders
• I can get the information I need to do my job
• The Benefits Department responds to questions with accurate and complete answers
• My manager is able to quickly respond with answers to questions on the spot
• My manager listens carefully and responds to new information
• People in my department are responsive and acknowledge an understanding of what the other person is saying
• I believe I am an effective listener who is responsive to information needs
• My manager courageously takes on challenging questions and provides instant answers

• Decisions are clear and are communicated effectively organization-wide.
• Senior leaders are able to present information in a clear and logical format
• My manager demonstrates clear verbal and written communication skills
• My manager has the technical skills to be able to clarify complex or technical information
• The reports our department generates are clear and persuasive
• The team leader communicates a clear understanding of the subject at hand
• I am comfortable clarifying problems logically, simplifying complex matters into digestible parts
• The project supervisor communicates project information accurately and clearly
• The shift lead communicates clearly and get to the point without unnecessary details
• My supervisor articulates ideas clearly and assertively

• In our department, we focus communications on the relevant key issues
• Leaders in our department convey ideas confidently and succinctly
• People in our department produce written content that is both succinct and orderly
• My manager is able to communicate ideas effectively and succinctly to both individuals and groups, in any setting
• The supervisor delivers clear and concise instructions regarding use of the equipment
• Leadership expresses ideas clearly and concisely to individuals and groups, in both formal and informal settings
• The manager provides straightforward and brief directions
• I can write reports in a concise and organized manner
• My supervisor explains issues logically, breaking down complex issues into manageable pieces of information

• I take steps to prevent interruptions when important issues are being discussed
• My manager communicates effectively with all levels of the organization
• My coworkers communicate effectively with colleagues and customers
• I can communicate effectively with colleagues
• My supervisor communicates well
• My team communicates effectively with others
• Meetings are usually chaired by competent and articulate individuals who can effectively communicate ideas and information
• I am comfortable communicating with colleagues and partners
• Employees in our department communicate effectively
• The team leader effectively and regularly communicates regarding issues that are critical to the team
• I know how to effectively use non-verbal communication (e.g., eye contact, nodding, gestures, etc.)
• Communication is good between departments.
• I believe my manager is an effective communicator
• There is good communication between departments.
• There are no barriers to open and efficient communication
• Leadership at Company communicates well with employees
• I am satisfied with the information I receive from Managers on what's going on in the Company

• I can speak freely to my supervisor on a variety of topics
• There is good communication between me and my supervisor
• My Supervisor works to improve communications in all directions
• The culture of our organization facilitates seamless communication across all management levels
• I report progress on goals to the supervisor
• I feel confident in communicating across all organizational levels, including external stakeholders
• I am comfortable communicating with department leadership
• I can confidently interact with all tiers of the organization
• People in my department generally engage in clear communication with both senior and junior management
• I try to keep the supervisor informed about achievements and milestones
• I have the confidence to communicate effectively to all levels (from CEO down) of the organization
• I know how to communicates effectively with management, both upward and downward
• Leadership at Company communicates freely with employees.
• I am satisfied with my manager's communication and interpersonal skills.
• My Supervisor keeps me informed about important issues

• The HR Department conducts impactful training sessions
• I feel my manager is able to coach others and provide feedback on the use of different oral communication styles for different audiences
• Branch managers coach others on their written communication skills
• Managers communicate to employees how their jobs/ works/ goals relate to organizational goals
• Managers show employees how their work contributes to the success of the organization
• I feel comfortable giving feedback to others even if that feedback is critical of their approach
• Supervisors mentor others on enhancing their written communication
• HR delivers influential training
• I feel ready to offer feedback, even if it involves tough critiques

• The supervisor verifies understanding throughout discussions
• The project manager reviews any "action steps" resulting from meetings or conversations before concluding to ensure clarity and that plans will be executed
• When in Q&A, our manager summarizes or paraphrases the current question to confirm understanding
• The team leader recaps action steps from meetings to ensure clarity and execution
• My manager provides follow-up information and seeks to avoid misunderstandings

• The internal communication I receive through road shows, e-mails and newsletters about the direction and successes of the business is effective
• I regularly read the Company newsletter and other publications
• My Supervisor has excellent communication skills
• Managers communicate frequently and honestly about issues affecting employees
• Senior management communicates well with the rest of the organization

• CompanyName does a good job communicating business objectives.
• I feel well informed about company goals and strategic directions.
• Managers communicate a clear sense of direction for my organization.
• Goals, objectives, and strategies are clearly communicated.
• Our manager communicates Corporate initiatives in a relevant and actionable manner to employees in the department
• Our senior leaders establish a clear direction for the company.
• The company directors give staff a clear picture of the direction in which the Company is headed
• I can see the link between my work and the Company's objectives
• I can clearly explain the business objectives of my local function or business unit to others

• Information and knowledge are freely shared at the Company
• My Supervisor does a good job sharing information with me
• My manager does a good job of sharing information.
• Employees at the Company regularly share and exchange ideas
• The company does an excellent job communicating changes or decisions that affect employees.
• Co-workers share information and new ideas throughout the company
• Managers keep me informed and up-to-date
• Financial and quality performance reports are shared with employees.

• My supervisor maintains self-control in conversations
• People in our department maintain a formal and respectful tone, avoiding use of slang or overly casual language
• My manager is professional at all times--never ridiculing, mocking or undermining peers or subordinates.
• Everyone in our department maintains good contact with others when speaking
• My manager is professional at all times--never ridiculing, mocking or undermining peers or subordinates
• Colleagues use polite language and shows respect for others' opinions and time

• I usually know in plenty of time when important things happen.
• The team leader communicates changes to team members in a timely manner
• Managers respond in a timely manner, respecting deadlines and others' schedules
• Company communications keep me up-to-date.
• Communications about changes are sent to team members in a timely manner
• The team lead communicates company/market changes to appropriate team members in a timely manner
• Senior Management at Company communicates at an appropriate frequency with employees.
• Leadership at the Company communicates frequently with employees

• Exhibits competence by communicating calmly and confidently in difficult situations.
• My manager deals with difficult situations calmly and confidently
• People in my department are comfortable using software, graphics, or other aids to clarify complex or technical reports
• I am comfortable delivering difficult messages to superiors and subordinates.
• I feel supervisors deliver difficult/sensitive messages to my co-workers in an appropriate manner
• The team leader is able to deliver difficult messages to co-workers in an appropriate manner
• Coworkers use correct spelling, grammar and punctuation
• The department head supports communication systems recently implemented

• Senior leadership delivers messages with energy, enthusiasm, and conviction
• The supervisor delivers messages with personal energy, enthusiasm, and conviction
• My manager conveys priorities with right sense of urgency and importance
• My manager is able to deliver messages with energy, enthusiasm, and conviction.

• My Supervisor is a skilled negotiator
• My manager inspires others to take action based on his/her communications
• The team leader demonstrates persuasiveness in pursuit of objectives
• The supervisor is an effective and motivating communicator
• The project lead is able to demonstrate persuasiveness in pursuit of objectives
• I feel that I am persuasive and articulate when communicating
• My manager uses ideas and perspectives to persuade others

• I can effectively deliver presentations
• Employees in my department present clear and persuasive information in reports
• The project head delivers well-prepared, informed, poised and succinct presentations
• My colleagues deliver influential presentations
• My boss gives clear and convincing presentations
• I know how to deliver effective public presentations
• My manager delivers effective presentations
• Leadership here is effective in delivering presentations to teams, large groups, and diverse audiences
• Leaders here come across as comfortable and effective as a public speakers
• I feel that I am able to deliver effective presentations

• I can write complete and developmentally-oriented performance appraisals with clear goals, using SMART criteria
• I am comfortable providing feedback in a helpful and respectful way, focusing on improvement
• The supervisor implements performance appraisals focused on employee development using SMART criteria
• I am comfortable giving feedback to others.
• My manager conducts regular performance feedback discussions with individuals and teams