Communication - Employee Attitude Survey Sample #5





Questionnaires Measuring Communication:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Attitude Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Communication, Decision Making, Feedback/Guidance, Change, Training, Respect for Others, Supervisor, Corporate Culture, Department, Staffing, Management
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Communication

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. HR Managers will listen to both side in employer/employee disputes
  1. The team leader is able to deliver difficult messages to co-workers in an appropriate manner
  1. I am comfortable communicating with department leadership
  1. My manager listens carefully and responds to new information
  1. The manager keeps an open-door policy to provide support and guidance.


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our department makes good decisions regarding the allocation of limited resources
  1. Leadership at the company anticipates needs for action.
  1. My supervisor seeks my opinions before making decisions that impact the team/department
  1. I takes into account the impact decisions will have on others
  1. Our department anticipates needs for action.


Feedback/Guidance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I receive adequate feedback and guidance.
  1. I do not feel micro-managed.
  1. I am given clear instructions and objectives.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I see my role to include mentoring and coaching others.


Change

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor motivates others to follow new processes
  1. The Leadership keeps a focus on where the Company needs to go
  1. Managers are effective in addressing resistance to change
  1. The Leadership involves employees when making significant changes
  1. Management is able to implement a vision and mission


Training

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company employs competent and skilled trainers
  1. Training is offered at times convenient to me
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. The on-the-job training I received has prepared me for this job
  1. The training I receive is relevant to my job


Respect for Others

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel I am valued at work.
  1. Individual differences are seen as strengths.
  1. I feel respected by management in this organization.
  1. At this company, my suggestions are given serious consideration.
  1. Disrespectful behavior is not tolerated.


Supervisor

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor uses the team to its fullest capacity
  1. My Supervisor maintains good working relationships with employees
  1. My Supervisor effectively resolves internal employee and/or organizational conflicts through knowledge of management techniques
  1. My Supervisor conducts regular performance management sessions
  1. My Supervisor delegates tasks to employees according to their skills (skill level)


Corporate Culture

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company culture promotes employees to stay within the organization.
  1. The organizational culture enhances employee commitment
  1. People enjoy working for the Company
  1. The Company is a good community neighbor
  1. The Company new employee orientation includes information about our culture


Department

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My team looks for ways to change processes to improve performance.
  1. Employees in our department try to help customers.
  1. My department contributes significantly to the overall production of the organization.
  1. The department conducts a regular inventory of equipment.
  1. Our department offers services that meet the needs of customers.


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company has adequate help during peak work loads
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. My Department has an adequate level of staffing
  1. The Company has a good supply of emerging leaders
  1. My Supervisor is good at determining staffing needs


Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am supported in my growth and development as a manager.
  1. Managers are held accountable for achieving results
  1. I have enough resources and support to adequately manage my department.
  1. Managers are effective in putting the right people in the right places
  1. Managers establish responsibility and accountability among employees



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: