Communication - Employee Attitude Survey Sample #5





Questionnaires Measuring Communication:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Attitude Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Communication, Decision Making, Feedback/Guidance, Change, Training, Respect for Others, Supervisor, Corporate Culture, Department, Staffing, Management
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Communication

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager courageously takes on challenging questions and provides instant answers
  1. I am comfortable giving feedback to others.
  1. The team lead communicates company/market changes to appropriate team members in a timely manner
  1. Managers show employees how their work contributes to the success of the organization
  1. Managers rspond in a timely manner, respecting deadlines and others' schedules


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our department makes decisions that are based on available facts, existing constraints, and probable outcomes
  1. My coworkers employ sound judgment and logical reasoning when making decisions
  1. Employee opinions are valued
  1. I am involved in important decisions that affect me
  1. In our department, we are careful to views the issues from multiple perspectives before making a decision


Feedback/Guidance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I receive adequate feedback and guidance.
  1. I see my role to include mentoring and coaching others.
  1. I am given clear instructions and objectives.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I am comfortable giving feedback to others.


Change

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Leadership involves employees when making significant changes
  1. My supervisor supports organizational changes.
  1. The Leadership keeps a focus on where the Company needs to go
  1. The Company is pro-active in implementing changes to address challenges and opportunities
  1. My Supervisor motivates others to follow new processes


Training

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. I have received good training to do my job
  1. The Company supports efforts by employees to obtain training on new skills
  1. The on-the-job training I received has prepared me for this job
  1. Training is offered at times convenient to me


Respect for Others

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel respected by management in this organization.
  1. Disrespectful behavior is not tolerated.
  1. Co-workers respect each others' opinions
  1. I am treated with respect by others with whom I work.
  1. I feel I am valued at work.


Supervisor

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor is successful in resolving personnel conflicts
  1. My Supervisor motivates and inspires high performance by team members
  1. My Supervisor exemplifies professionalism in the workplace
  1. My Supervisor follows the company standard procedures for allocating assignments
  1. My Supervisor maintains the confidence and trust of employees


Corporate Culture

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company strives hard to provide a good environment for clients and staff.
  1. The Company is a good community neighbor
  1. The Company new employee orientation includes information about our culture
  1. The organizational culture enhances employee commitment
  1. I believe that Company's open door policy is effective.


Department

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our department treats customers with respect.
  1. Communication in the ____ department is good.
  1. The department has adequate resources available to meet our needs.
  1. Customer service is important to employees in my department.
  1. Communication is good between departments.


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor is good at determining staffing needs
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. My Department has an adequate level of staffing
  1. CompanyName has the right people in the right places.
  1. The Company has a good supply of emerging leaders


Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Managers encourage initiative
  1. I am supported in my growth and development as a manager.
  1. My Manager sets a good example
  1. Managers establish responsibility and accountability among employees
  1. Managers are effective in putting the right people in the right places



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: