Communication - Employee Opinion Survey Sample #1





Questionnaires Measuring Communication:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Opinion Survey. We recognize that our employees are our biggest asset and we are committed to continuing to ensure that the [Company] is considered a great place to work. We would like to hear from you as your opinions will help to guide our objectives.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Competencies Included:
Communication, Decision Making, Innovation, Performance, Safety, Adaptability, Resourcefulness, Career Development, Department, Business Focus, Staffing


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Communication

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. When in Q&A, our manager summarizes or paraphrases the current question to confirm understanding
  1. I feel my manager articulates ideas and emotions clearly to others
  1. My manager conducts regular performance feedback discussions with individuals and teams
  1. I am comfortable communicating with colleagues and partners
  1. Communications about changes are sent to team members in a timely manner
If [Participant Name] were to make improvements in Communication, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Coworkers are able to acts in the absence of guidance
  1. Leadership is confident in the decisions they make.
  1. My manager is firm in their decision making and not easily influenced by the whims of others.
  1. My team makes decisions based on data
  1. My coworkers are able to make effective decisions on their own.
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Innovation

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Our manager creates an environment that supports innovation
  1. Employees are recognized for their innovative ideas
  1. My Supervisor encourages innovative ideas
  1. My innovative ideas are accepted and considered
  1. The Company is innovative in developing new ways to serve our customers.
If [Participant Name] were to make improvements in Innovation, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. The Company is able to maximize employee potential
  1. My job enables me to make use of my skills and abilities
  1. My Supervisor is able to manage time effectively
  1. My Department is able to meet its deadlines
  1. I am held accountable for achieving specific results
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Safety

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. The safety and health conditions where I work are good
  1. I know what to do in an emergency situation
  1. Managers regularly meet with employees to discuss safety issues
  1. Safety is a primary concern at the Company
  1. Managers pay attention to workplace safety
If [Participant Name] were to make improvements in Safety, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Adaptability

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. My manager learns from mistakes made and avoids making the same mistake twice
  1. The department can handle changes without disruptions to the workload
  1. Leadership responds quickly to new information
  1. The team leader is able to adapt to working with different personalities of team members
  1. The team members on my team are able to work with individuals with various backgrounds
If [Participant Name] were to make improvements in Adaptability, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resourcefulness

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Employees in my department are willing to try new things and new ways of getting the work done
  1. Our department finds efficient and innovative ways to solve problems
  1. My Department is able to solve problems that arise using a variety of alternatives that meet unique situations
  1. Leaders recognize and reward those who are innovative/creative
  1. Innovative solutions are encouraged in our department.
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Career Development

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. My supervisor works with me to develop my Individual Development Plan
  1. My Supervisor has taken an interest in my career development
  1. I have the skills needed to advance my career.
  1. Employees are required to create their own Individual Development Plan.
  1. There is opportunity for me to advance at the Company
If [Participant Name] were to make improvements in Career Development, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Department

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Our department treats customers with respect.
  1. Our department has reasonable goals that are achievable.
  1. Employees in my department work together to solve problems.
  1. My work group looks for ways to change processes to improve productivity.
  1. Our department is successful in achieving key goals and objectives.
If [Participant Name] were to make improvements in Department, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Business Focus

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. The Company seeks to take advantage of opportunities
  1. The Leadership understands the different business climates in which the Company operates
  1. The Company continues to grow and expand its services
  1. The Leadership is effective in allocating financial resources
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
If [Participant Name] were to make improvements in Business Focus, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Staffing

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. My Department has the right people in the right places
  1. My Department has an adequate level of staffing
  1. The Company has adequate help during peak work loads
  1. My Supervisor is good at building a staff of creative and innovative individuals
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?