hr-survey.com

Communication - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Communication:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Communication, Decision Making, Innovation, Performance, Safety, Adaptability, Resourcefulness, Career Development, Department, Business Focus, Staffing


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Information and knowledge are freely shared at the Company
  1. There is good communication between me and my supervisor
  1. I can speak freely to my supervisor on a variety of topics
  1. My Supervisor is willing to listen to my ideas
  1. Decisions are clear and are communicated effectively organization-wide.
What are your suggestions for how we can improve Communication?


Decision Making

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My supervisor seeks my opinions before making decisions that impact the team/department
  1. Employee opinions are valued
  1. I am involved in important decisions that affect me
  1. Senior Management discusses issues and ideas with employees before making major changes
  1. My team makes decisions based on data
What are your suggestions for how we can improve Decision Making?


Innovation

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor looks for new and better ways of doing things
  1. My Supervisor supports me in developing new products
  1. The Company is innovative in developing new ways to serve our customers.
  1. My ideas and suggestions are accepted and considered
  1. People in My Department are very innovative
What are your suggestions for how we can improve Innovation?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Performance measures are evaluated on a quarterly basis
  1. I get a sense of personal accomplishment from my work
  1. My job enables me to make use of my skills and abilities
  1. My Supervisor is able to manage time effectively
  1. The Company is able to maximize employee potential
What are your suggestions for how we can improve Performance?


Safety

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The safety and health conditions where I work are good
  1. My manager does not compromise on safety
  1. Safety is a primary concern at the Company
  1. Managers regularly meet with employees to discuss safety issues
  1. Managers pay attention to workplace safety
What are your suggestions for how we can improve Safety?


Adaptability

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company supports my needs to adapt to a changing work environment
  1. I am continuously learning and trying to improve myself
  1. I can step in for co-workers when needed
  1. The Company is willing to accept change
  1. My Department is able to adapt to new environments and market factors
What are your suggestions for how we can improve Adaptability?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our company finds efficient and innovative ways to solve problems
  1. Efficiency is rewarded
  1. Our department offers an innovation reward
  1. My Supervisor wants us to avoid wasting supplies
  1. Employees in my department take the initiative to address problems immediately
What are your suggestions for how we can improve Resourcefulness?


Career Development

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have been given more responsibilities since when I started
  1. My supervisor works with me to develop my Individual Development Plan
  1. There is opportunity for me to advance at the Company
  1. My Supervisor has taken an interest in my career development
  1. Job promotions are awarded fairly and without bias
What are your suggestions for how we can improve Career Development?


Department

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our department uses performance measures to assess progress towards important goals.
  1. My department respects individuals and values their differences.
  1. Employees in the ____ department have a shared vision for the future.
  1. Our department is aligned with the overall goals of the organization.
  1. Customer service is important to employees in my department.
What are your suggestions for how we can improve Department?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company engages in various initiatives to focus on its business strategy
  1. Strategic planning helps develop new business opportunities
  1. The Leadership identifies new markets and opportunities to advance our products
  1. The Leadership is effective in allocating financial resources
  1. The Leadership understands the different business climates in which the Company operates
What are your suggestions for how we can improve Business Focus?


Staffing

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has adequate help during peak work loads
  1. My Department has the right people in the right places
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. My Department has an adequate level of staffing
  1. The Company has a good supply of emerging leaders
What are your suggestions for how we can improve Staffing?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: