Communication - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Communication:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Communication, Decision Making, Innovation, Performance, Safety, Adaptability, Resourcefulness, Career Development, Department, Business Focus, Staffing


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. People in our department maintain a formal and respectful tone, avoiding use of slang or overly casual language
  1. Our manager communicates Corporate initiatives in a relevant and actionable manner to employees in the department
  1. I can write reports in a concise and organized manner
  1. My manager has the technical skills to be able to clarify complex or technical information
  1. My Supervisor works to improve communications in all directions
What are your suggestions for how we can improve Communication?


Decision Making

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager is firm in their decision making and not easily influenced by the whims of others.
  1. Employee opinions are valued
  1. When deciding on something important, my manager understands the issues, problems, and potential solutions
  1. I am able to make decisions quickly.
  1. My manager makes good decisions for the department
What are your suggestions for how we can improve Decision Making?


Innovation

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The company is successful when implementing innovative processes
  1. Employees in my department are encouraged to be innovative
  1. Our department is able to integrate new and innovative procedures
  1. My manager is able to adapt to new and innovative procedures
  1. My ideas and suggestions are given adequate consideration.
What are your suggestions for how we can improve Innovation?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am held accountable for achieving specific results
  1. My Supervisor is able to manage time effectively
  1. My job enables me to make use of my skills and abilities
  1. I get a sense of personal accomplishment from my work
  1. Performance measures are evaluated on a quarterly basis
What are your suggestions for how we can improve Performance?


Safety

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers regularly meet with employees to discuss safety issues
  1. My manager does not compromise on safety
  1. Managers pay attention to workplace safety
  1. My work environment is safe
  1. My Supervisor would not ask me to perform an unsafe procedure
What are your suggestions for how we can improve Safety?


Adaptability

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Leadership responds quickly to new information
  1. I can adjust to changes without it impacting my performance
  1. I can easily adjust tactics and strategies when necessary
  1. Coworkers are flexible and adaptable when confronted with unexpected changes
  1. My supervisor is able to adapt to new work processes and procedures
What are your suggestions for how we can improve Adaptability?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. We will change a course of action if needed
  1. My department is able to overcome difficult challenges
  1. I know who to contact when I need help getting something done
  1. The company emphasizes reducing waste and inefficient work practices
  1. Innovative solutions are encouraged in our department.
What are your suggestions for how we can improve Resourcefulness?


Career Development

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. At work, I have opportunities to learn and grow
  1. There is opportunity for me to advance at the Company
  1. I have the skills needed to advance my career.
  1. I have been given more responsibilities since when I started
  1. My Supervisor has taken an interest in my career development
What are your suggestions for how we can improve Career Development?


Department

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Communication is good between departments.
  1. Our department does what it takes to ensure customer issues are resolved.
  1. The employees in my department are productive.
  1. Employees in my department work together to solve problems.
  1. My department respects individuals and values their differences.
What are your suggestions for how we can improve Department?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Leadership identifies new markets and opportunities to advance our products
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  1. The Leadership is effective in allocating financial resources
  1. Strategic planning helps develop new business opportunities
  1. The Leadership understands the different business climates in which the Company operates
What are your suggestions for how we can improve Business Focus?


Staffing

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor is good at determining staffing needs
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. The Company has a good supply of emerging leaders
  1. The Company has adequate help during peak work loads
  1. CompanyName has the right people in the right places.
What are your suggestions for how we can improve Staffing?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: