Communication - Employee Opinion Survey Sample #3

Questionnaires Measuring Communication:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words)
Dear Employee:

Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team


Agree Disagree Strongly
  1. There is good communication between me and my supervisor
  1. CompanyName does a good job communicating business objectives.
  1. Information and knowledge are freely shared at the Company
  1. Managers communicate a clear sense of direction for my organization.
  1. I feel well informed about company goals and strategic directions.

Decision Making

Agree Disagree Strongly
  1. Decisions are usually made with input from multiple individuals
  1. Co-workers learn from their bad decisions and rarely repeat them
  1. My team makes decisions based on data
  1. As a team, we make decisions together
  1. Senior Management discusses issues and ideas with employees before making major changes


Agree Disagree Strongly
  1. People in My Department are very innovative
  1. My ideas and suggestions are accepted and considered
  1. Employees are rewarded for sharing their ideas and suggestions.
  1. The Company is innovative in developing new ways to serve our customers.
  1. My Supervisor looks for new and better ways of doing things


Agree Disagree Strongly
  1. Performance measures are evaluated on a quarterly basis
  1. My job enables me to make use of my skills and abilities
  1. My Department is able to meet its deadlines
  1. The Company is able to maximize employee potential
  1. I am held accountable for achieving specific results


Agree Disagree Strongly
  1. The safety and health conditions where I work are good
  1. My work environment is safe
  1. I know what to do in an emergency situation
  1. Managers regularly meet with employees to discuss safety issues
  1. My Supervisor would not ask me to perform an unsafe procedure


Agree Disagree Strongly
  1. I am continuously learning and trying to improve myself
  1. My Department is able to adapt to new environments and market factors
  1. The Company is willing to accept change
  1. Management is able to adjust rapidly to new situations
  1. I can step in for co-workers when needed


Agree Disagree Strongly
  1. The Company is effective in taking advantage of emerging markets
  1. The Company is able to evaluate new and emerging markets
  1. My Supervisor is able to accomplish a lot with a limited budget
  1. My Department is able to solve problems that arise using a variety of alternatives that meet unique situations
  1. The Company seeks out information use increase business opportunities

Career Development

Agree Disagree Strongly
  1. My Supervisor has taken an interest in my career development
  1. At work, I have opportunities to learn and grow
  1. My supervisor works with me to develop my Individual Development Plan
  1. There is opportunity for me to advance at the Company
  1. I have been given more responsibilities since when I started


Agree Disagree Strongly
  1. My department is well managed.
  1. My team focuses on fixing the problem rather than finding someone to blame.
  1. My team looks for ways to change processes to improve performance.
  1. My work group looks for ways to change processes to improve productivity.
  1. Communication is good between departments.

Business Focus

Agree Disagree Strongly
  1. Strategic planning helps develop new business opportunities
  1. The Company engages in various initiatives to focus on its business strategy
  1. The Leadership is effective in allocating financial resources
  1. The Company continues to grow and expand its services
  1. The Leadership understands the different business climates in which the Company operates


Agree Disagree Strongly
  1. The Company has adequate help during peak work loads
  1. My Department has the right people in the right places
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. CompanyName has the right people in the right places.
  1. The Company has a good supply of emerging leaders

  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    and then and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)

  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other please specify

  3. How often would you like to participate in after hours company event?

  4. How would you rate your satisfaction with the communication between you and ?

  5. What would you change about your current job or position?

  6. Please identify factors that would improve your job performance in the coming year.

  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?

  8. How would you rate your overall satisfaction with the company in the past year?

  9. Please give any comments or suggestions on how the company can be improved in the coming year: