Business Focus - Employee Satisfaction Survey Sample #2





Surveys Measuring Business Focus:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Business Focus, Meetings, Planning, Initiative, Professionalism, Supervision, Human Resources, Reorganization, Hiring


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company continues to grow and expand its services
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  1. The Leadership understands the different business climates in which the Company operates
  1. The Leadership identifies new markets and opportunities to advance our products
  1. The Company seeks to take advantage of opportunities
What are your suggestions for how we can improve Business Focus?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings start and end on time
  1. All employees are encouraged to share their input at meetings
  1. Meetings are a useful way for employees to work together
  1. I get important and useful information from meetings
What are your suggestions for how we can improve Meetings?


Planning

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager is able to stay organized and focused using excellent planning skills
  1. Our department purchases the equipment and software that will be needed in the future
  1. Our department has a 2-year plan
  1. My manager adjusts and rearranges the schedule to maximize efficiency
  1. I develop strategic plans for ensuring competitiveness in the marketplace
What are your suggestions for how we can improve Planning?


Initiative

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Senior Management at Company encourages initiative.
  1. I feel encouraged to come up with new and better ways of doing things
  1. The Company seeks to take advantage of opportunities
  1. Leadership at the Company encourages initiative and risk taking
  1. My supervisor encourages initiative.
What are your suggestions for how we can improve Initiative?


Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees pay attention to the speaker in meetings
  1. Employees treat each other with courtesy and respect
  1. Employees do not leave work early
  1. Employees maintain an appropriate appearance
  1. Tasks that are assigned get completed
What are your suggestions for how we can improve Professionalism?


Supervision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My supervisor communicates effectively to avoid issues, conflicts and errors on the job
  1. Supervisors understand the importance of good performance management
  1. Supervisors emphasize constructive discipline strategies, prioritizing the development and feedback of employees over punitive measures
  1. Supervisors coach subordinates in how to make good decisions
  1. My department maintains a disciplinary policy and fair enforcement of work rules
What are your suggestions for how we can improve Supervision?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. Human Resources treats all employees with courtesy and respect.
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. Information from Human Resources is informative, relevant/timely and consistent.
What are your suggestions for how we can improve Human Resources?


Reorganization

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The company was successful in the reorganization.
  1. I still have questions regarding the recent reorganization.
  1. I am happy with my new job assignments.
  1. I like the way our department has been reorganized.
  1. I know why our department was reorganized.
What are your suggestions for how we can improve Reorganization?


Hiring

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My department has adequate levels of staffing.
  1. The hiring procedures consistently hire excellent candidates
  1. The hiring process is efficient and easy to follow
  1. The Company employs highly professional people
  1. The Company is good at finding the right talent for current and future work.
What are your suggestions for how we can improve Hiring?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: